The whole experience. The best customer service on island. I have been coming to About Face for…read moreover three years and every visit I am very satisfied with the care and service provided by Jamie.

The first time I came here, it was great! The staff were so friendly, welcoming, and really took…read morethe time to ask me about my goals for the visit and the desired outcome. I was really excited to return. My second visit did not feel the same. I wasn't asked about how I felt about my last treatment, which I would've appreciated since it was still only my second time and since my previous adjustment was a bit off the mark. I did have to take the initiative to clarify a few things before my treatment but it still felt very rushed and a little cold. On top of that, at the end, the POS asks if you'd like to add a tip, which was a bit of a turn off considering it is a clinic, rather than a hair salon. I was hoping this would be my regular place but I'm not sure how excited I am to return after this most recent visit.

I absolutely loved my Brightening and Dermaplaning facial with Mariolga! I'm excited to get back…read moreinto a facial routine and it's so great to have this studio in Kailua town. The space is inviting with a pleasing aesthetic. And Mariolga was amazing; she took the time to explain steps and was always making sure I was comfortable. Tip: add the hot stone shoulder massage to your treatment. It was divine!

Best Esthetician place in town! Quality service, exceptional, honest and high quality productscute…read morespot in the heart of Kailua town. See Vanessa service with a smile!

I followed Courtney from Benefit to BoldFace and to Esthie! She's the best brow girl ever and it's…read morealways a great time - like hanging with a friend who also happens to be a great esthetician . 5 stars!

I highly recommend Courtney! She's welcoming, very knowledgeable and consistent. I also look…read moreforward to our talking story sessions as well. She offers waxing, lash extensions, ear seeding that I would love to try one day and other services. Her place is very easy to find on the corner of Kahuhipa and Kawa St at the Atrium in Kaneohe. Lots of parking on both sides of the building. I hope this review will help promote her business page because I first found her on Square Go. For some reason when I searched eyebrows in Kaneohe her page didn't show up on Yelp.

I have been coming here occasionally and have never had a bad experience. I got the bikini wax in…read morethe past and tried the French bikini today. I'm so happy with my service and would recommend. Kalei was very skilled and made the time go by fast with comfortable conversation. I appreciate this because I let her know ahead of time that I'm a wimp when it comes to pain. We were done in no time and she was even able to fit in a brow wax add on I forgot to book. I feel good walking out with confidence!!

I had my appointment with Kalei and she was so great! She made me very comfortable and kept…read moreconversation going. I'm not sure what kind of wax they use but this was the least painful wax experience I've ever had. The cherry on top was the super cute vibe! It's girly and welcoming. I'll definitely be coming back and I'll be booking with Kalei!

Recently there was an unexpected incident. I had booked 2 appointments two days in advance on the…read moreMassage Envy website. It was the only day I had off that week... and I was really looking forward to a day of relaxation and de-stressing. One was for a 1 hour massage session and one for a 1 hour total body stretch session. I've never tried the total body stretches before and had wanted to try it out to supplement the massage. My main focus that day was the massage. The day before the appointment, ME called and texted me to tell me that the therapist for the total body stretch session had an emergency come up. So the session I booked would need to be rescheduled/ it was canceled. I understand that emergencies happen, so I was chill about it and thanked them for informing me. My massage session was still confirmed, so I was okay. On the day of the massage, I leave the house for my 9am appointment. I'm already en-route when I see a text message from ME at 8:17am. My anxiety skyrocketed. The message notified me that the therapist for the massage had a last-minute medical emergency... I was super disappointed and stressed out, completely the opposite of my plans for that day. I conveyed this through my messages. And discussed what we could do and if there were other massage options. Being on the freeway, it wasn't really viable for me to turn around and go home. I decided to continue until I got to ME to speak with someone in person about what happened. Looking back now, I realize that at the time, I was selfish in worrying only about my own feelings. I hope both therapists are okay. This was the first time I've had my appointments canceled so suddenly in all the years I've been with ME. When I got to the ME around 8:50am, I spoke with Kainoa, the manager. I expressed my frustrations regarding what had happened with the cancellations and felt like I wasted my only day off planning everything. She listened to what I said and was very understanding. Then she offered me solutions. She let me try out complimentary sessions of the Red Light Therapy and Vibroacoustic Massage Treatment. Both of which I've never tried before and were such interesting and positive experiences! The Red Light Therapy uses different wavelengths of red light to go through different layers in the body. It's FDA cleared to temporarily reduce pain in the body and increase blood circulation. Allowing for faster tissue repair, faster recovery, lower blood pressure, and better heart health. It also increases neurotransmitters for a better mood. The machine they have is huge and covers the whole body. There is also a separate panel for the face that can be adjusted. Each side is about 20 minutes, and the machine has a timer that auto turns off when it's time to flip around to the other side. It's like basking in the warm sunshine. Feels like a nice toasty blanket wrapped all around you. I would definitely try this again! The Vibroacoustic Massage Treatment uses low-frequency sound waves around 30 to 120 Hz that are bounced off a chair into the body's cells. Allowing for deeper relaxation of the mind and body. There are headphones that coordinate with the music and sounds. The lights in the room also move and change. And an eye mask that can be put on to massage the temples. This helps with muscle tightness, spasms, fibromyalgia, blood pressure, stress, depression, anxiety, circulation, headaches, migraines, insomnia, asthma, COPD, hypertension, Parkinson's, and it also helps releases pain-relieving endorphins. It's a very relaxing experience, to the point that I almost fell asleep XD Kainoa coordinated to make it possible for me to get the massage I had planned for. I was super duper elated :D Kaui the regional massage therapy trainer did my massage. She is so skilled in massage therapy and the flow of the massage was perfect! She does lomi lomi massage and it was my first time having this type of massage. Very deep tissue. It was the best massage experience I've ever had with ME!!! I was so happy and relieved that everything worked out in the end. Thank you so much to the wonderful Kainoa, Kaui and the other helpful staff at ME Kaneohe! :D

Normally massages intimidates me but I've been aching and paining…read more walking in nervous... I was instantly comforted with the warmest greetings. Then it came time to step out of my comfort zone. I am so glad I did. I started at the red light bed thing and I fell asleep lol. But the vibrating bed opened me up and they had to force me out lol. I have also had a massage from OMG one of the best massages I've had... mind you I don't like people touching me. In the end thank you cause my pains are better! I recommend!!!

It is dreamy~ Kim provides personalized service...asks questions and checks your particular skin…read moreneeds before selecting just the right masks to use etc. Then... while your face is enjoying the royal treatment... she massages your hands and feet. SOOOO relaxing. Sometimes I have to fight to stay awake to enjoy it all ! VERY relaxing. She loves what she does... and it shows. Thank you Kim for ALWAYS providing the very best spa day ever!! And... her product line is fabulous!

For Christmas my husband told me he would pay for a massage, from a friend of a friend's wife. It…read moretook me a couple months to get up enough nerve to call someone I didn't know, but once I did--it was totally worth it. It sounds sketchy, but I didn't know that Rachel had started a business and wasn't just some random person that gives massages. I drove up to this beautiful house (late and lost, but Rachel was so faithful to give me directions when I called frantic, and she showed grace to my tardiness). Beautiful doesn't quite satisfy the way this place looks, and once I stepped inside. Amazing. The title, Calm Studio Spa fits it well. The exterior and interior embody a very calming atmosphere. The single room studio has a perfectly placed, massage table, a chair for facial treatments, a couch for comfort, and perfectly placed shelves with various beauty products. And the spa part, well this business offers a full variety of massages (to include prenatal!), facial treatments and waxing services. Treatments are by appointments only, and currently Rachel (the masseuse) does evening appointments. She did an amazing job. I had a crazy kink in my neck, and I told her she had quite a challenge ahead of her. She accepted it and smoothed it out with her hybrid of lomi lomi, Swedish and deep tissue massage. This new business is definitely worth checking out, and I'm looking forward to seeing her again soon!

I got X's & O's for Napua all day everyday!…read more I first met Pua last year at a KEY Project Mother's Day event where she was giving complimentary mini-facials to the mamas. That sample was enough to remember her in my disarrayed brain...girl didn't need to handout business cards after that experience. I got the 4 pack basic facial, which breaks down to buy 3 get 1 free...because you know, girl math. I just redeemed my 4th next-level facial, and re-upped on the 4 pack because I cannot NOT go! My 52-year-old face is glowing. And she sent me off with snacks! Super cute and cozy space which is shared with another esthetician. Street parking (or shhhh at the mall where I end up going anyway LOL) She's located in suite 208 at 46-022 Alaloa. Check out her IG aetheticsxopua, buy a 4-pack and thank me later.

I've been rocking crooked eyebrows for I don't know how long lol. I went to Napua and got my brows…read morewaxed and tinted. Napua took her on time on me to make sure everything came out perfect... & it did. I'm totally fixated. You can tell that she loves what she does and takes pride in her work.

Got a great hydra facial on my last day visiting! Experience was very calm and did not feel rushed…read morewhatsoever. Cristylin was super attentive. Will be back when I'm in the area!

The HydraFacial was a superb birthday gift! Thanking my Sweetie for this pampering which was gentle…read moreskin care that felt really good. We arrived before our appointment time and filled out their forms. We each had our own room/skin care specialist. The comfortable spa table is prepped with a little steamer to get your face ready for treatment. The HydraFacial machine was explained to me. She also stated that if the process felt uncomfortable, I could alert her to adjust the pressure. The procedure helped to clean, exfoliate, and remove impurities from my skin. She then applied a serum of antioxidants, peptides, and hyaluronic acid. The final application was sunscreen. While the untrained eye, probably couldn't SEE a difference after the HydraFacial, I could certainly FEEL the difference. Clean, fresh, and super rejuvenated! As a follow up, I came in for the Scultural Face Lift with Buccal Massage. This included lymphatic drainage (behind your ears) and microcirculation of my shoulders, neck, and jaw area. If you've never had a massage inside your mouth, try it! This helps to relax jaw muscles and many TMJ patients use this. Honey, you are worth it! Whether a special occasion or just because. They have many options in their menu of services. They also sell products to compliment all your skin care needs. God blessed you with the skin you're in, this is a great way to maintain it :)

My favorite facial ever! Alex took her time & made me feel comfortable. Definitely going back againread more

Given my (ahem) advanced years, you'd think I would've had at least one facial by now. Nope. I was…read morea facial virgin. But I finally decided to stop kidding myself and start taking better care of my skin. After a lot of searching and hesitation, I decided to give The Skin Source a try. I'm so glad I did! Alexandra was great! Everything from making the appointment to new client forms were done electronically, which I appreciate. She put me at ease, and explained everything involved in the facial. Her cozy space in the Aina Haina Professional Building (located in the same shopping center as Foodland, McDonalds, Pieology, etc.) was super easy to find and of course, has plenty of parking. After the treatment, my skin did have a nice glow, and I felt quite pampered. She offered a discount on a future treatment and recommended a skin care regimen, but was clear to say that there's no obligation. I'm definitely going to take her up on it. I owe it to my skin. Facial virgin no longer!

Everything Vicki does is so impressive to me I love her in every way my fellow mermaid. She makes…read moreme feel happy to be a woman happy to be alive in a time we're getting a little injection here or there doesn't make me feel bad about myself doesn't make me feel like less than... Vicki truly gets the female psyche and the importance of looking my best assist in feeling my best and when I feel my best I'm able to perform at my highest and best self

I booked a 1:00pm appointment in advance and confirmed it. I…read morewent to the clinic and the technician was not there. They had me drive to another physicians office. Upon check in I had to fill out doctor paperwork despite not seeing any of their doctors. Then I waited for 20 minutes. At 1:30 I walked out. They do not respect their clients time so I'll go elsewhere - somewhere more professional.