I brought my iPhone 14 Pro for initially water damage and found out after going to Apple my LCD…read morescreen was replaced with a knockoff, I started having issues with my battery because it was draining the battery too fast. I initially paid $225 through Zelle and the 30 day warranty only covers the knockoff screen. I went in again thinking the warranty would be honored but when I paid a fee of $140 to replace my battery when Apple does it for $100! This business replaced my apple battery with a knockoff as well and I was still having the same issues even 30 minutes after picking up my iPhone. They neglected to resolve or fully refund, I was done making attempts with them to fix my phone when it would lead to another issue they will cause. So glad they're not standing in business anymore at the small plaza.

He did a great job. Quick and easy transaction. He works out of his garage, for now. I would…read morerecommend.

I brought in my Pixel 8 Pro for a battery replacement covered under Pixel Care and had a great…read moreexperience here. The whole process was fast, easy, and completely hassle-free. They handled the warranty claim without any issues and had the repair done quickly. Val did a great job and made the entire experience smooth from start to finish. It's always nice when a repair is this straightforward. Highly recommend if you need service for your phone.

Formal Customer Complaint…read more I arrived at ubreakifix at 6:45 p.m., while the store was still open and scheduled to close at 7:00 p.m. There were two customers ahead of me who were waiting to pick up their phones. When it was my turn, I informed the person working there at the time by the name if Jose that I wanted to purchase the $40 phone protection plan and only had a quick question regarding what the coverage included. Before I could ask my question, Jose told me that he "didn't have time" to answer it. His overall demeanor made it seem as though he was in a rush to get everyone out of the store before closing. I explained that I already knew which protection plan I wanted to purchase and only needed clarification on the coverage. I also assured him that my question would only take a moment. After that, he reluctantly allowed me to remain and complete the purchase. I later learned that he was trying to leave early so he could make an 8:00 p.m. movie. While I understand that employees have personal plans outside of work, customers who arrive during normal business hours should still be treated with professionalism, patience, and respect. I arrived before closing, knew exactly what I wanted to buy, and was simply asking a reasonable question about a product I was purchasing. I was disappointed by the interaction and felt that I was being rushed instead of assisted. I hope this feedback is taken seriously so that future customers receive the level of service they should expect during posted business hours. This review gets two stars because I understand we all have our bad days and those don't normally reflect who we are as people in the long run. I genuinely do think Jose would have provided better customer service if he didn't have a movie to catch.

BELIEVE THE REVIEWS! Shattered my iPhone 15 screen and…read moreYelped repair shops in my area. I was happy to see so many great reviews with SCV iRepair which was just across town. Called the number at 9am sharp on a Saturday morning and Alan answered the phone on the second ring. Although he had a limited schedule this particular Saturday, he didn't hesitate to accomodate me and quickly offered to meet me at his shop in 30 minutes. I drove over immediately. Upon meeting Alan face-to-face, I found him to be friendly, upbeat, professional and efficient. We chatted as he replaced my screen and I was on my way in under 10 minutes. Phone is now looking great and working perfectly again. So happy to happen across Alan as this level of customer service is truly rare these days AND his pricing was more than reasonable! Highly recommend!

Alan was so welcoming and helpful today! I was there when he first opened, and out of there in less…read morethan 15 minutes for my screen replacement. He was very knowledgeable and had very fair pricing. I will definitely be recommending him to ppl I know looking for phone/ipad repairs.

Brought in my iPhone 13 Pro after water got into the TrueDepth camera and killed Face ID. I had…read morealready opened it up myself and knew the module was toast. Tortello knew right away that the 13 Pro doesn't repair like the older phones and needs a full TrueDepth module swap, and even pointed me to Apple's Self Service program in case I wanted to try it myself. That kind of honesty when they could have just taken my money told me everything I needed to know. Flat fee, genuine Apple part with a year warranty, and seal replacement as standard practice. Part came in early and they turned the repair around in a few hours. Face ID, Apple Watch unlock, and Portrait mode all work perfectly now and the service history shows a genuine TrueDepth camera. Friendly, easy going, and clearly knows this stuff at a level most shops don't. I priced this against a mail in place that quoted me way more and would have meant shipping my phone across the country. Glad I went local. Highly recommend.

After calling at least a dozen businesses listed on Google for "Electronic Repair-iPod", with no…read moreluck, I came across Tortello Repair service in Newhall, California, Near Magic Mountain Amusement Park. I came across Ms. Stefanny Tortello, a VERY talented woman who said she could replace my iPod battery and function-button cover with a new battery that I supplied. I took it to her one afternoon, and she said it would be done the next day , and that I could pick it up first thing the next morning. The iPod works as well as when it was new, and I am very happy that Tortello Repair Service exists, and I am glad to have met Stefanny, and would suggest to anyone with an electronic device that needs repair, to give Tortello Repair Service a call. Five out of Five Stars!!!

I regret so much that I use the service. My phone done not work right. And within days there were…read moretwo hairline cracks, not on the outside but on the inside of the screen. Yes, he was the cheapest price. However, now it is the most expensive price because I'm going to have to have it redone. I did not read deep enough in the reviews but should have.

Very happy w/services received. Felt valued, listened to &…read morehe suggested a few things I could do to make my experience a good one. Once ducks in a row, set apparently & arrived on time. Great communication, & quality of work. I do recommend Ztron Mobile.

Very helpful l, fast screen replacement, nice person and knowledgeable. Happy with my new screen…read more Replaced Samsung galaxy s24 screen. I recommend 100%.

Reply same day and giving honest price. Fast repair. I will call him again if is necessary. Good…read moreservice

Great service. I've gone there for help three times and my…read moreproblem was quickly resolved. The employee who helped me was extremely polite and patient with me since I am a senior citizen and totally lost with the new iPhones. Linda orozco

My phone wouldn't charge, so I found a highly rated shop on Yelp and it definitely lived up to its…read moreexpectations. Kevin was very professional, knowledgeable and was able to replace my iPhone's charge port within 1.5 hours and at a very reasonable price. Highly recommend Kevin and his shop!

Replies fast and explained everything very well! Very affordable and reliable service. I got my…read moreHDMI fixed for my Ps5 . Would definitely recommend this place for your tech and repair needs!

Vicente was extremely helpful. He repaired my iPhone 13 mini screen within an hour and included a…read morescreen protector to further protect my phone. Great service, good quality and the best price around town. Highly recommended!