*UPDATED* While I initially posted an unpleased review…read more. Luis came by and fixed the issue. While this took a lot longer than expected I do appreciate him coming over to make it right with no additional charge. Things happen and miscommunication does happen, while it took a little while longer than I had hoped, ultimately he did come over and he did fix the issue and I appreciate that. Original Post: AT FIRST was a VERY good experience. Pricing was fair, responses were quick. Seemed very caring and attentive. However following my service I had a leak coming from my filter. I brought it up to him to come check it out and he got back to me with a solution and initially asked to schedule a date. When the initial date didn't work when I reached out further to pick another he went completely dark. I reached out multiple times, included photos and video of issue and he continues to ignore my concerns. I wouldn't hire again or recommend. He was great until you pay and then seems to not care. It's unfortunate because I was in need for a pool service for my biannual filter cleanings and if I fall behind on chemical management.

Luis change my spa light and my pool light at excellent price great attitude would definitely use…read morefor all my pool repairs

Highly recommend! Taiq khan is extremely professional, reliable, and takes great care of the pool…read more He's always on time, courteous, and goes above and beyond to ensure everything is spotless. His expertise and attention to detail are top-notch, and he's a pleasure to work with. Thanks for the great service, Tariqkhan!

Thus far Tariq has done a good job. He has been personable, reliable and responsive. He has helped…read moreme with a terrible algae issue I've had with a brand new vinyl liner, it has been super frustrating. Poor man had to get into his bathing suit and scrape it off! I'm very grateful.

Excellent service! They responded very quickly and helped me fix my pool pump efficiently. The…read moretechnician communicated with me before arriving, kept me updated throughout the process, and let me know when the job was done. Very professional and reliable--I highly recommend their services

Been Erik's client for many years now and it's easy to say, "he's the best," but really, Erik is…read more No exaggeration. He always provides top-level service, always is up-front and clear about all work, pricing, and timing, and his dedication to serving you is evident in all he does. Not to mention he is a genuine pleasure to work with. Everyone wants this level of expertise and honesty, and you get it with Erik.

Kyle has taken a lot of the stress out of my pool ownership. He consistently has fixed all of my…read moreproblems or has been able to diagnose them properly and refer me to a warranty place. He's thorough, knowledgeable, and thoughtful and comes back if necessary until the job is done. I trust him and that doesn't come easy for me when dealing with any kind of repair or construction issues.

If you need anything pool related, call Kyle!! Incredibly knowledgeable on all things pool. He…read morereplaced my 25 year old heater and 40 year old timer. He did it faster than expected, and had to reconfigure gas and water lines due to the age of my old heater. He even set my heater on blocks and gave me access to my drain. I will not call anyone else for anything pool related. I suggest you do the same!!

Great company reliable and affordable People are kind and…read morework hard Good communication and easy payments

Great service, reliable, and easy to work with. Pool always looks clean and well maintained…read more Appreciate the consistency and communication. Highly recommend!

We love our pool guy Kevin! He knows his job and he is very responsive when we text him for an…read moreemergency cleaning or asking for help with the pool panel.His monthly fee is fair for the work he does.Excellent customer service!!

KBM pools is the best pool service I have experienced. I have other pool service companies that…read morewere unreliable and lie about if they showed up. Not KBM pool service. They are reliable and they show up every week like clockwork. Pricing is very reasonable as well. Especially with pricing of everything going up. I even texted the owner on a Sunday one weekend, and he was quick to respond within minutes. Very satisfied with their service.

I needed someone to maintain my pool and spa, and Jeff was personally recommended to me. The last…read morenegative review was 2021, so it looks like Jeff improved has definitely improved his service level. Personally, I was surprised, but I get it that he probably didn't have a big enough pool crew at the time. His current service is excellent. In fact, I came here to write this positive review because I had a problem with my spa. When I text Jeff, he replies. We arranged a time for us to look at the spa. He personally diagnosed and fixed the problem right then and there. Back to his service level, I would give that four stars. We once did have a problem where algae started to appear. So we called/texted (I can't remember which, but when I leave him a voicemail he does respond). Jeff had his crew clean it, and it's fixed. My point is I'm giving Jeff as a business owner five stars. So for less money than other pool cleaners were asking, I know my pool will be clean.

We had a company that took care of our pool for six years and our pool was as beautiful as always…read more They closed the business and this company/Jeff Semler took over "taking care of our pool." Now our pool and Jacuzzi both have black marks all over and we been told by the other company that we had to pay to come out that we need to or acid wash the pool which will take only 80% of stains or re-plaster the pool which will cost us thousands of dollars. ARE YOU KIDDING ME? WHAT WERE WE PAYING YOU FOR???? This guy/JEFF SEMLER is a CROOK!!! I have his address if anyone needs it as if he doesn't pay us for damages we are going to sew him and so should you.

Jon and his team have provided great service to our aging pool and spa…read more Dependable, consistent service!

Not a fan of this service at this point. My pool man leaves debris at the bottom of my pool on a…read moreweekly basis no regard for my property for example leaving my side yard gates wide open I guess in a attempt to invite some kind of unfortunate events upon my house as he drives away totally not caring what happens after he leaves the perimisis.

Richard and A Plus has cared for my pool since we built it. Ron at Thomas Pools had Richard…read morecommission the pool once was built. Richard and his team have serviced and cared for our pool ever since. Constant compliments on cleanliness and clear clarity of our pool at all times. Even after ruccus parties. Richard has been patient and thorough with me and our family. Thank you. You get what you pay for and the peace of mind is of all the value. Don't hesitate to work with A plus.

A few years back, Richard acquired my account from my last pool man and I have to say it was one of…read morethe worst experiences . He did everything possible to make an extra buck ! Told me I needed extra chemicals , filter cleaning, needed to repair or replace stuff that really didn't need. Took NO responsibility for work left unfinished. I'm pretty sure he will respond to this review, stating I was never a customer and I have the wrong guy , I still have his number in my phone that's says " do not use" !