Cancel

    Open app

    Search

    Wilson's Pool & Spa Services

    4.5 (41 reviews)
    Closed 8:00 am - 2:00 pm

    Services - Wilson's Pool & Spa Services

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    6 More Services

    Pool inspection

    Pool installation

    Pool maintenance

    Pool remodeling

    Pool repair

    Pool skimming

    Wilson's Pool & Spa Services Photos

    You might also consider

    More like Wilson's Pool & Spa Services

    Recommended Reviews - Wilson's Pool & Spa Services

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Skimmer lid left open like this and debris left this way. Happened serval times. Major liability.

    Although some in SCV would disagree, based on my experience I wouldn't refer this company to my friends or family. I used Wilson for just just over a year. I don't have any complaints about the quality of how the pool looked. His techs did a good job cleaning the pool and spa. But I had multiple issues with them in other areas. Very simple things that come with the service were hit and miss but I overlooked them because I didn't have the time to find someone else and like I said, the pool itself looked good. Issues arose more than I would have expected and when they did, I politely contacted Wilson and he said they'd be taken care of, yet they continued. I experienced the following issues: Several times the tech didn't show up on the scheduled day and didn't give me any notice. Not a big deal until you're expecting guests and a clean pool on a specific day. Once they failed to show up entirely for a week and Wilson had to make a deduction on the bill. On several occasions the tech left the skimmer lid opened, which was a major liability and they would frequently leave debris around the skimmer instead of just tossing it away, as they should. The filter cleanings were sloppy. The DE was left all over the ground instead of cleaned up. On multiple occasions they left the door to the main pool control opened and exposed to direct sunlight and rain. This continued even though I spoke to Wilson. The techs repeatedly failed to secure my gate and put the trash bins back behind the front of house. These are my HOA rules and I've been giving "warnings" as a result of this. Additionally, my dog got out of the gate several times because they failed to return the bins to block the gate. If you find the bins one way upon arrival, return them to how they were upon departure! I advised Wilson of the above issues as they happened. I showed him pictures or video and the conversations were always pleasant. I told him these things were important to me and explained why. He of course said this wasn't ok and was apologetic but issues continued. After all this, I still stuck with this company. On 8-1-22 Wilson texted me advising that 8-3-22 was going to be the last day he serviced the pool. He said he was "moving towards commercial accounts". So he gave me virtually just a few days notice. Not cool. Turns out he wasn't being honest with me and he only used this as an excuse to cancel my service because he was tired of having me contact him. Who wouldn't have contacted him given the above mentioned issues? Unfortunately my experience was not good and things ended on a bad note with his lack of professionalism in not giving me ample notice of service cancellation. On top of all this, their service fee is on the higher end of the going rates here in SCV. I paid more with him than I've paid with any other company I've used in the last 15 years. Being at the higher end of the price spectrum, I expected much better service.

    New tiles Installed.
    Bill J.

    I needed a pool tile repair job done. I used Wilson to install a code compliant pool pump a couple years ago. He was reviewed very highly on Yelp. I called him we agreed on a price. Slight hiccup we needed some new tiles. He was able to find them at a great price. The day of install went smooth, five person crew showed up, it was done in a couple hours. I read a couple of reviews about Wilson not showing up on time. The 3 times he came into my backyard, first time to assess the job, second time to start the job, third time to finish the job, did he show up on time, not once. I text Wilson's and told him my gate on the side yard is unlocked, you have my permission to enter and start the work. Not a big deal. I know Wilson's will do the job properly. The original contractor that installed the tile used silicone on a portion his tile job, after a number of years those tiles detached and fell off. Last spring I had another contractor come in and do a repair job in the same spot. They didn't bother to remove the silicone and the tiles fell off again. This time Wilson talk to me about buying a new box of tiles, I agreed, installation was done properly. I don't see any further problems with these tiles falling off again. Ease up on the time constraints and you will be happy in the end. Relax!

    DE on the decking
    Rebecca M.

    "The job you did today wasn't professional or complete. You dumped DE in our dog run. DE everywhere. You didn't vacuum the debris on the bottom of the pool. You left a mess on the pool deck. Algae on sides of pool. No scrubbing of tiles. Then no one answers the phone." I wrote to them in an email with pictures. The owner Mauricio offers to come back and clean up. Make it right and continue service. I firstly say no. Then my son contacts him and says ok hopefully it was just a one time error. They come back and clean it up. Chips in the decking are now a result. Then they are to have come back for weekly service on the 24th and were a no show. I called the woman and asked her what is going on? What she says? I tell her that no one has come out this week. The pool is dirty. She says I thought you didn't want us to come back. I said that was my initial thought but my son gave your company another chance. You came back remember? She said she didn't get the text my son sent asking Wednesday what happened are you coming back? Then she takes no responsibility. She says to me that they didn't charge me for cleaning up. I told her I paid $342.27 for filter replacement service. Did you want me to pay you to clean up your mess? I say again to her that this is a terrible service and we will find someone else.

    Before

    See all

    1 year ago

    They did great job on cleaning and preparing my pool tiles! I can definitely recommend them for my family members and friends. Thank you!

    Helpful 2
    Thanks 3
    Love this 1
    Oh no 0

    1 year ago

    Been a customer of Wilson's Pool for many years. He has always gone above and beyond. I highly recommend Wilson's.

    Helpful 1
    Thanks 2
    Love this 0
    Oh no 0
    Photo of Greg C.
    9
    36
    12

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joel S.
    3
    212
    21

    4 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tina A.
    10
    43
    12

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Graham S.
    263
    62
    16

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of AC A.
    80
    7
    6

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kathy R.
    225
    15
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mark P.
    20
    10
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Wilson's pool service provides great services for all your pool servicing needs. They are local and great at taking care of their customers.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Awa I.

    Awa I.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kim C.
    0
    14
    2

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of D J.
    0
    6
    1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Wilson's Pool & Spa Services

    Review Highlights - Wilson's Pool & Spa Services

    Wilson's pool service provides great services for all your pool servicing needs.

    Mentioned in 7 reviews

    Read more highlights

    You might also consider

    Whiteswan Pools and Spas

    Whiteswan Pools and Spas

    (30 reviews)

    $$

    Purchased our spa from this company…read more Purchase went smooth. Until they got our money. Once you get your spa delivered. You'll never hear from them again. Every time I call for help or service. The female that answers gives attitude and isn't helpful. She acts like you're interrupting her morning. Then says she'll call you right back then never does. Keep in mind. Even though your spa is under warranty. They charge a service fee of $200 to $300 to come out to your house and diagnose the warranty repair. So you're still out of pocket for warranty work. Would not recommend this company for anything. Shop where you'll get better service and a place that cares for its customers.

    Simply Put: Avoid White Swan. They are scammers and liars. Aside from the fact that several…read moreemployees are borderline rude right from the start and act as though you are interfering with them watching their favorite TV show (read: annoyed that you ask questions), we extensively told everyone we spoke to there that we intended to place our hot tub at 105-106, before we purchased anything. No one told us this was not possible, and instead pumped us up that is was not an issue (it is in fact a Very Big Issue!). After installing the tub, we found out that the tub absolutely would not go above 104. This was not a small point for us and a very big part of our purchase decision, so for them to tell us "Sure! No Problem" again and again before the purchase was in fact a pile of Lies. When I later called them after the hot tub was installed to ask "how do we get it up to 105-106?" we were given a long list of absolute nonsense instructions that included - I kid you not - "Open up the circuitry and snip a certain wire - oh its easy - I just read about it - remove / install a certain resistor on your own (soldering??) - you can find directions on Reddit"... etc etc etc. All Lies, and most of these lies came from the owner Micah, who changed his story every time we spoke including "well I fully informed you that it could not be done (absolute BS - never happened)" and "well its a law in California to stop it at 104" - also 100% BS - there is No Such Law. I finally gave up and called other hot tub retailers to find out that due to manufacturers wanting the "UL" stamp on their products, they set it to 104 mainly due to hot tub installations in hotels and such where there is no way to know who is using it. One company - All American in Santa Clarita and SFV - sent a far more intelligent hot tub technician to our home where we discovered through his research and my own that the machinery inside the Artesian Spa was literally and permanently set to stop at 104, meaning 100% of the BS instructions from Micah etc were Never Going To Work even if I had been stupid enough to listen to his insane directions and - again no joke - start soldering resistors inside the machinery (No Effing Way I was ever going to do that). I had to call the machinery manufacturer to finally speak with someone who explained that the Artesian unit I bought from White Swan could only have the internal parts upgraded / swapped out (at additional expense of nearly $1000) to allow it to go past 104. I passed that info along to All American who promptly ordered me the parts and installed it. FYI, All American has a service fee of $125, as opposed to the White Swan service fee of $300 (big time rip off). This is all in addition to the original install including the White Swan tech leaving valves open so water was gushing inside the machinery upon first fill up. White Swan wanted to charge me $300 for them to "take a look" but I said F-No! and made it clear that this F-up was on them and they would fix it free. They capitulated and sent someone to close the valves that should have been closed on set up (we did not know about the valves). Their "Frog System" is also an expensive joke, with parts needing to be replaced often at a very high cost, and which you can only buy from their shop. It is no better than any other system, has more parts, has huge waste produced by these plastic capsules you constantly have to change, etc etc etc. Long story short I would never, ever recommend anyone ever buy anything from White Swan. We no longer even contact White Swan for hot tub issues and just go to the vastly more honest All American for all service matters who gets the job done fast and affordably. As I said in the start: Avoid White Swan completely.

    High Flow Hot Tub Maintenance & Repairs - Fixed S2 temperature sensor

    High Flow Hot Tub Maintenance & Repairs

    (4 reviews)

    When we moved into our home, the seller left the spa/hot tub and said it was working. Come to find…read moreout, it wouldn't heat the water at all. After searching high and low for someone who services above-ground hot tubs, I finally found High Flow Hot Tub and decided to give them a chance. Tony responded right away and was able to schedule a diagnostic appointment quickly. I was worried the repair was going to be expensive, but Tony worked his magic and got it heating again without needing any new or costly parts. The diagnostic and repair fee was very reasonable. I then scheduled a full deep clean to get it ready to use. Once again he showed up on time and finished the job spectacularly and quickly. I 100% recommend High Flow Hot Tub for all your hot tub needs. Their weekly maintenance package is also a fantastic deal.

    I had a hard time at first finding someone to repair my hot tub, but I'm really glad I found High…read moreFlow Hot Tub. They were easy to work with, very knowledgeable, and came out quickly. The quality of work was excellent. What really stood out was how much time he took to explain everything to me. He didn't mind me watching and walked me through what he was doing step by step, helping me understand how the hot tub works. That made me feel 100% comfortable and confident in the repair. I'll definitely be using High Flow Hot Tub again in the future and would highly recommend them to anyone having issues

    Crescenta Valley Pools

    Crescenta Valley Pools

    (27 reviews)

    My family is so grateful for the incredible experience we had with Cresenta Valley Pools. Cameron…read moretruly has gone above and beyond for us in every way. From the very beginning, he was professional, kind, and genuinely cared about making sure everything was done perfectly. He took the time to explain things clearly, answered all of our questions, and made the whole process feel easy and stress-free. It's rare to find a company that treats you like more than just a customer, but that's exactly how we felt. The level of care, attention to detail, and pride in their work really shows. Our pool looks amazing, and we couldn't be happier. We highly recommend Cameron and his team to anyone looking for honest, reliable, and beyond exceptional service.

    The company owner has been very rude and aggressive. If you have a commercial pool think twice…read morebefore hiring this company because the owner doesn't sign any contracts with you so he can dump you anytime he wants. This pool company is not reliable and you can face problems with aggressive behaviors of the owner. Unfortunately this has happened when we hired him to give a service to our pool. He lashed out at the HOA member just because a member noticed his employee didn't do a good job. Extremely poor, low care costumer service we experienced with the owner of the company. For the sake of peace of your mind think twice before start working with him, before than he ruining your life, before he violates the safety concerns of your residents and your pool and don't believe all the positives you read because what happened to us can happen to you if you trust him with your business.

    Wilson's Pool & Spa Services - poolservice - Updated July 2026

    Loading...
    Loading...
    Loading...