Recently established at Sea View Pediatrics Laguna Hills. I was very pleased with the care here. The pediatrician Dr. Choi was a very strict pediatrician but rightfully called out my son's screen time, lack of sleep. Dr Choi spoke to us in a way that was professional and serious which made my son understand how serious his habits can impact his overall wellbeing. I really appreciated her care. Dr Choi definitely knows what she is doing. Looking forward to our next visit. read more

The doctor we see is kind and sweet, but the front desk... oh man. I'm not sure which location the phone call was from, but the service there was terrible. The front desk staff member was unnecessarily bitter, bossy, and rude -- it felt like she was determined to trigger every negative emotion at once. read more

All the nurses and doctors are amazing. Can't really say anything bad about them or this place. Thank you read more

Sea View Pediatrics - The wonderful doctors keep her healthy - Pediatricians Near Me - Laguna Hills, California

This review is for the lack of professional care and expertise in doing what was supposed to have been a simple catheter procedure for my 18 mo daughter's urine specimen collection today - done by Lydia Moore, CPNP, and a medical assistant KATIE. In particular, this ZERO star review is for KATIE, the assistant - for her total absence of common sense, professionalism and compassion in handling a highly distressed 18 mo patient. So, the procedure was done, during which my daughter's urine overflowed the catheter and collected in a pool under her buttocks. My daughter was understandably traumatized by this new procedure and was hysterically screaming and peeing throughout. My husband and I were holding her down and comforting her- this procedure was also new to us and we had no idea what would happen normally. During the process, my daughter's pee overflowed. Urine collected under her buttocks, as THERE WAS NO PEE PAD placed under her. And the most distressing part: at the end of the procedure, KATIE the assistant, who was previously holding down both of my daughter's legs, took one hand off one leg. This caused my daughter's one free leg to flail about while her back arched as she continued struggling and crying. This, in turn, caused the puddle of pee that had been naturally dammed up between my daughter's buttocks and the procedure table to flow down her back and into her T-shirt (which they did not tell us to remove prior). Now, even AFTER seeing that the puddle of pee has made a beeline for my daughter, KATIE made the mind-boggling decision to take her remaining hand off my daughter's other leg, effectively lowering my daughter down, right smack onto the middle of all the urine. Needless to say, this was an extremely traumatizing catheterization procedure for my daughter as well as for us, her parents. The table was not covered in any absorbent pads, which was careless, esp since it was conceded by the MD later that overflowing of urine during procedure does happen albeit not every time! So it was NOT the first time something like this happened (to my logic, a lot of babies do pee when under stress - should this be surprising to anyone, let alone a trained NP?). They did not warn us that the catheterization would have the potential of being leaky, and that a baby could pee all over herself. They did not tell us to remove her top to prevent it from getting soaked. We certainly did not expect a supposedly trained med assistant (KATIE) to callously put a distressed baby down onto her own pee puddle!!! And after the whole disaster, they did not bother to bring in sanitizing napkins or do anything to help clean her up. They did bring in a paper gown for her (slow clap). We had to ask for a clean diaper and helped ourselves to the paper towels and sink in the room to clean our urine-soaked screaming, feverish baby. No apology was given. We then spoke to Lydia and the managing MD to air our grievances, and they did apologize, but said that it WAS standard procedure to not have any pee pads under babies when collecting urine (I find this bizarre. Is it not common sense to put a pee pad under a baby when you take off their diapers for an extended period of time particularly when you know you will be causing them stress??? I mean, after ONE experience like this, I know that in the future, should my daughter require another catheter procedure, I would sure as hell take off her top and put a pee pad under her. These precautionary steps do not occur to either the NP and/or her assistant, and are in fact not even parts of the standard procedure?) Is it also not a part of the standard procedure then to treat your sick patients with the respect and compassionate care that they deserve? Is it in fact the standard procedure then, KATIE, to actively cause your patients to lie in their own urine after a procedure, while they are still clearly highly distressed??? We asked for KATIE's full name so that we could lodge a formal complaint, and was given the run-around by the clinic. The front desk receptionist told us that "her name is Katie but I don't know her last name" (Katie was in the next room and I'm pretty sure Katie's full name would be somewhere in the attendance record too). Another woman was called out to speak to us, and she told us the same thing, and that the office manager will call us about this matter instead. No calls so far. Lydia is good for simple sick visit consultations and follow-ups (THANK YOU for calling on a Saturday to liaise the test result), but it turns out, maybe not so much for performing invasive procedures. Although in the end, the urinalysis was performed, surely a lot of steps could have been taken to ensure patient's overall comfort and well-being. As for KATIE - she simply has to be retrained. This practice does have excellent doctors for well visits that we have been really happy with at the Irvine location. It's a pity that we can't see them for sick visits. read more

Sea View Pediatrics - Pediatricians Near Me - Laguna Hills, California

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The doctor was old and not up to date, she gave three medicine that did not exist in pharmacy and the third one wan not allowed for a 1 year infant. Unbelievable and Totally waste of time. read more

Amazing pediatrician, super skilled to work with children, doctor Kornswiet. Thank you for last minute appointment and thorough exam and literally painless visit. On the side note: my son is scared of doctors, but this was our first visit and it was a breeze. Doctor was magically explaining him what he will do and showed him the tools that he will use beforehand. Thank you again. Will recommend to friends. read more

Nothing but good things to say. Clean facility, friendly nurses. Dr. Cornsweet has good energy, answers questions, and provides thorough answers. read more

Since my last review I have had nothing but stellar service. Dr K is a wonderful practitioner and my kids love him. Front desk is always friendly and helpful. Haven't had a run in with Laura lately. read more

We just switched primary pediatricians to Seaview a couple months ago and for the most part I am extremely pleased. We see Dr. Gaitan in the Laguna Hills location (Taj Mahal building); he is very personable and listens well to me, and great manner with my son. We've had no difficulty in scheduling appointments, no problem reaching a Dr. for an after-hours call when my son spiked a scary fever, and the facility is kept very nicely. However, on my last visit I was absolutely horrified by one of the nurses (extremely tall brunette). I brought my son in for a sinus infection and while we were waiting in the exam room for the Dr, I realized my son needed a diaper change. No big deal, I changed him while we waited, but I didn't have any poop baggies in our diaper bag, so I disposed of the soiled diaper in the garbage can and forgot about it, right? SHE DUG THE SOILED DIAPER OUT OF THE TRASH AND CHASED ME DOWN TO THE CHECK-OUT DESK TO DEMAND I DISPOSE OF IT ELSEWHERE. And no, I'm not kidding. Despite the fact that it is a PEDIATRIC doctor's office, and it was in the TRASH CAN, she actively went out of her way to dig it out and bring it to me. Seriously, who does that?! read more

We go to the Irvine location off of Laguna Canyon Road and we see Dr. Auth. Definitely haven't had an issue and pretty happy with every visit. He takes the time to answer your questions and offers his opinions. His nurses are super friendly and the office is nice. I've never had an issue with wait times. My only thing is that I once called and left a message on the Nurse's line to have someone call me back about an issue with my baby and never got a call back. I had an appointment that was coming up anyway the following week so I didn't bother to call again. But I feel like I should have gotten a response. read more

We have now switched to a different dr. After having a great experience with Dr.Yohannes for several years she moved to Europe to take care of her sick mother. We decided to stay in the group and wait her out until she came back. She never did. My kids are born in 2008, 2010, 2013 and 2015. After meeting with several drs for sickvisits, we stuck w dr Natori when my son was born in 2013.We had only met her once prior to my son being born in -13.N First of all:Please please please STAY as far away as You can from dr.Auth. 1) he told me to STOP nursing my 2 week old baby! I suggested doing both nursing and formula.. nope.. he told me to just stop. WTH? 2) Prior to this visit he treated my 3yr old for ringworm for a whole summer. We got meds and it just got worse and worse. I finally had enough and took her to dermatologist.. guess what?! The dermatologist LAUGHED when I told him what dr.Auth had told us. 'Ehh, that looks nothing like ringworm! That is eczema!' We got a topical lotion and the rash that had been bugging her for MONTHS was (I am being serious!!) gone in 24hrs!! I do NOT trust that man for 1 second! So back to dr. Natori. Long story short: She is pro formula, over breastfeeding. She is only available at out preferred office (laguna) 1 day a week, and she books up months ahead of time. Its impossible to get an appointment (I called 2wks ahead of time for my daughter to get her last shot for kindergarten. we have been gone all summer and just came back. Nothing available. Not with any other dr either! For 2wks? She is pushy about vaccines. Really textbook (its like talking to a computer when asking her questions). Im on baby nr.4 and she tells me thing like : your baby should nap from8.30-11.. not 9-11.30! She might be a good dr, but she is way to impersonal and lacks mothers instinct. - They dont have any referrals for breastfeeding consultants. They didnt even tell me to see one, they just told me to stop nursing. I found one by myself and nursed successfully for over a year. - No one knew where I should take my newborn for a hearing screening (not born in hospital). Seriously?! Thank God for google! We have now switched Drs and have been very happy with our decision. read more

Horrible service at this location even before being seen. Made appointment for 2 kids, got notification only for one via text. Then they tell us we are 10 minutes late for the first appointment and cannot be seen. They say we make sure we contact you via phone to confirm appointment. Showed them they never did and only did text for 2nd child. No apologies and not even accommodating us even though it was their fault. Kind of arrogant attitude at the front desk. How can we trust our child's care to a place like this. We had to take off work to schedule this and need this for the upcoming school year. So disappointed!!! Stay clear if you can. read more

We've been coming to Seaview Pediatrics for over 3 years now. We see Dr. Auth in the Irvine office and couldn't be more pleased! The office staff is friendly, waiting room is clean and best of all Dr. Auth is knowledgeable, attentive and actually listens to our concerns and gives us options with our children's healthcare. He also has told us in certain situations what he would do if he was in our situation with his children. We have also seen Dr. Choi and Dr. Chang in the Laguna Hills office when Dr. Auth was out of town. Our twin girls both had RSV and bronchitis and I was extremely impressed with the attention to detail we received and the follow up in the days after our visits. In addition to the amazing care we have received, I have never waiting longer than 10 minutes in the waiting room...in fact, most of the time they are waiting for me to finish completing paperwork. Extremely friendly, patient and accommodating! I couldn't be happier!! read more

Love this medical group/office. I am a procrastinator and unfortunately had my baby before picking a pediatrician. I panicked once home and called around to several offices requesting post delivery follow up appt but call after call no office was accepting new patients or wanted to charge me as a cash patient cause my newborn (2 days old) was not showing active on my insurance. I finally called this office and regret not calling it first! The office staff is very professional and understanding and set up an appt for the next day no problem with Dr. Shannon. We love Dr. Shannon and this medical group and so happy we found this gem for our baby! read more

I am so grateful to find Dr. Auth 7 years ago when my son had the unknown periodic fevers that lasted for months. His skill, knowledge, passion, care, and kindess helped to remove the root of the problem for my son. My son is 14 now and still seeing him. Dr. Auth is the best doctor. read more

Completely terrible experience the last two visits I have had. I was coming to this location with my three young children and seeing the beloved and amazing Dr. Shannon, who has since retired.Since his retiring I have been treated so terribly and have walked out of the office in tears. The manager I believe her name stars with an H, is so rude and completely disinterested towards the patients, their parents and beliefs. Dr Openshaw was one of the Doctors I saw here and she literally left me in tears, she was so judgmental, rude and over all pushy. I will never be back to this shameful practice again, now that Dr. S is gone. No wonder he left, I wouldn't want to have to be in that dreadful office either. I'd rather go wait at an urgent care and be seen quicker & on the same day, it's not like these Seaview Pediatrics ever see you on time. read more

This place went downhill. The doctors tell you one thing and does another. They don't do a thorough check up at your kids Wellness checkup. If you do decide to stay, go with the doctors who's been there the longest. read more

I have 4 kids (teens and tweens) that have been seeing Dr. Auth at Seaview for the last year or so. We are very happy with his office off of Laguna Canyon Road in Irvine and my kids really like the doctor. He has a great disposition and I like how he speaks to them about their issues - not me. He treats them like young adults and makes them take responsibility for their own well being - whether it be the number of hours they sleep at night, brushing their teeth or washing their faces to avoid acne. He makes them have ownership of it, yay! He's also a kind and caring doctor - my son has suffered from sinuses for years now. Dr. Auth has now been seeing him for just over a year and he really wants to figure out the cause behind his sinuses. That means a lot to me since we have seen an ENT specialist that wasn't that helpful or receptive to finding a long-term solution. His staff is great - the ladies at the front desk in appointments and billing are always really helpful and quick to answer questions or respond. His nurses are easy going and helpful as well. I get a really good vibe from this office like they all respect one another, enjoy working together and have created a nice team. No complaints here. read more

Dr Shannon is my favourite pediatrician so far and the nurse working with him is AMAZING too!! I personally would avoid antibiotics or any medication if at all possible. If something can be cured by any natural remedies, I would totally try it first instead of letting my toddler take any antibiotics or medication. Have been seeing Dr Shannon since my baby was born and there were too many times proving his suggested natural remedies were effective. Now all I hope is he will not retire till my son is 18! lol read more

My children are my everything and being retired Military we are use to seeing any and everyone available not just our primary Dr. we moved back to the OC 8 yrs ago and I was at the time high risk preg with my 5 preg 3rd child I needed not only OB but a pediatrician for my twins also we were recommended Sea View by an acquaintance we have had nothing but good experiences throughout these last years with Dr. Petty the whole office has been very friendly and welcoming always made my children feel at ease. read more

They are not kid friendly. I got the misfortune of experiencing how cold they were with my 3 small children. Very rude. Also, extreme vaccine pushers, makes the entire experience very uncomfortable. So many better pediatricians out there, I highly recommend going somewhere else. read more

Terrible practice. One of their doctors MISDIAGNOSED our baby for something major yet we didn't file a complaint out of sympathy. Now, the staff in billing and appointments is negligent. You are yelled at like a child when they commit errors and expect you to pay for it. We will not be coming back here. It's that bad. read more

We LOVE DR Auth and the team at Seaview Pediatrics! Amanda is doing great and we are so blessed to have found you guys! Mary Otoole referred us and was right on 100%! Love you Jeff, Adrean & Amanda read more

Came to the Irvine office to see Dr. Auth with my newborn and couldn't be anymore satisfied with the front desk and pediatrician. The office was nice and clean. I felt very welcomed and the Dr. took his time to talk to us and didn't rush at all. He answered all of our questions and I'm so happy I chose him to be my son's pediatrician. Highly recommend! read more

Very disappointed! After reading the reviews I should have known better than to go there. But it was the nearest option when by 6 month old baby was sick. First of all, The front office ladies are not friendly or welcoming over the phone and wouldn't let me speak to a nurse because they said "I wasn't a patient here". When I arrived my daughter needed to be changed and their restrooms are not children friendly, felt like I was at a Chevron bathroom with No paper towels and the soap was barely coming out. How can I change a sick baby with no soap or paper towels on a hard cold changing station. Note to anyone that cares: if you call yourself a pediatrician, a medical practitioner that specializes in infant and children care, maybe start with a comfortable changing station and bare essentials to care for a sick baby in the bathroom and find some friendly receptionist to make your patients feel welcomed! I walked out and went to Total Pediatrics in Newport Beach, where I was welcomed and treated very kindly. read more

Dr Santos has been the best doctor my child has had! The staff is so friendly and helpful! Love this place

If you would like an input or choice in your child's medical care this is absolutely not the place for you. Run away and run fast! We've been a patient of Dr. Wilkinson at Sea View Pediatrics for several years and have been happy on the most part. To my complete shock and horror, they will no longer see any patients that do not follow the recommended schedule for immunizations. When I explained that I fully vaccinate all my children but do so at a slightly slower schedule, I was told in so many words it was their way or the highway! My children, who these doctors have treated almost since birth, are no longer welcome at their office. Although I could easily make an appointment to catch up on the one vaccine my child is behind on (according to their schedule), I will absolutely not be bullied into medical decisions or have it dictated when my children will be immunized. I find this new policy offensive and arrogant. Needless to say, our family found a new pediatrician that we love who is not a dictator! I strongly suggest you do the same. read more

Dr. Gaitan has far exceeded my expectations. We have been seeing him for 2 years and he's truly a very caring doctor. He always listens and answers all my questions. He also is very responsive and has even called me back on the weekend before. My youngest daughter has pneumonia and he has been very knowledgable and is guiding us through the process to get her well. He referred her to CHOC Children's Pulmonary Group to be checked for immune disorders due to her chronic respiratory infections. I appreciate the fact that he took immediate action to refer my child to a specialty doctor. Once we had our appointment with the specialty doctor, Dr. Gaitan continued to care for my daughter and has been involved in her care the whole way. I feel so relieved that we have Dr. Gaitan as our pediatrician as I know my children are getting the best healthcare possible. read more

I drive from Newport Beach to go to the Irvine office with my kids. I have a child that has some things going on that require more work and Dr. Auth has been wonderful with her and my other kid. The nurses and lady who runs the front desk is always really wonderful too. I feel lucky to have found this place. read more

Let me just say how much i love Seaview Pediatrics especially Dr. Shannon. I would not be alive today if it was not for Dr. Shannon. I was born with Meningitis such a bad case of it that when they took my spinal tap the nurse actually gasped when she saw the dirty fishtank-looking spinal fluid. My pediatrician at the time (not Dr.Shannon) told my mom to basically just right me off because I would probably die. She then found Dr.Shannon. He did not give up on me and saved my life. Now I have a son and he has the pleasure of seeing Dr.Shannon also. (I would never ever let anyone else be his Doc.) My niece is also one of his patients. Even though He has been a Pediatrician for over 30 years he is still researching and keeping his education current with new treatments and studies. Also the whole staff at Seaview has always been so accommodating and sweet I am always greeted with a friendly smile and a Hello. I will NEVER go to a different doctor and out of all of my reviews this is by far the most important one because it has to do with the health and well-being of children. If you need a pediatrician I highly recommend Dr.Shannon he will make your life sooo much easier :) read more

Sea View Pediatrics - 2 Happy Healthy Patients Of Dr.Shannon :) - Pediatricians Near Me - Laguna Hills, California

We switched pediatricians since this review and they have yet to send the records to the new doctor even though my new pediatrician has submitted multiple forms with my signature asking for the records so my kids have a complete well check with all records. It's a shame because my experience with most of the back office staff were great but the front office staff ruined it and I can see they are not sending records because of my reviews of them. Very unprofessional. read more

When searching for a pediatrician my husband and I finally narrowed it down to this practice and one other doctor. When I went into pre-term labor at 34w 4d I still hadn't decided who to use. By the end of my labor I picked this practice for the reviews of Dr Natori, the ease of having a few close offices and multiple good doctors on staff. We've been here twice now... Dr Natori is amazing. I loved her. Unfortunately we had to wait almost 15 mins for our first visit, after being 10 mins early and having all the paperwork available online filled out. Then we were taken back and asked all the same questions that were on the paperwork. Why waste my time filling it out if you're just going to ask me again?? We needed a referral to a pediatric cardiologist. It wasn't explained to us how we'd get that (and NICU suggested getting in to see them in 2 weeks). So we spoke to the referral desk girl. She explained what would happen and said she'd call when she got the authorization. This was Friday. By the following Thursday I hadn't heard anything so I called and was told the information was mailed. Don't tell me you'll call if you aren't going to do it. I was told everything was faxed to the cardiologist. When I called to make that appointment they had no notes from Seaview. Today I got the authorization of services in the mail and my daughter's name is spelled wrong. So I called. The girl who answered the phone said I'd need to contact my insurance.... Um no! Everything from her NICU stay and her insurance card has her name correctly. I explained this and was told she'd transfer me to referrals. Of course I got a voice mail and it was 15 mins to 5 so no idea when I'll hear back... I'm honestly about ready to change doctors. I feel like a number with the office staff... And I don't know how much more I can handle them every visit even if Dr Natori is great. 5 stars for Dr Natori. 1 star for the customer service at the office.... So we'll meet in the middle with a 3 star. I think I'm being generous. read more

Only can see your primary dr for well checks. Otherwise it's just like going to an urgent care Bc u never know doctor and rarely can even get appt...so might as well go to urgent care anyways lol...no opportunity to build a relationship with your dr or any dr. read more

My daughter had been going to Coastal Kids in Newport for a while but after my son was born, our insurance changed and Coastal kids was no longer on our list of providers. At the time, I was pretty upset about the change, but now, I'm so glad I found Dr. Jonathan Auth at Seaview in Irvine! He is absolutely amazing! His diagnostics are on the dot. He is extremely knowledgeable, patient, and professional. He takes the time to listen to you and allows you to ask questions without feeling rushed! Anytime I've had the nurse page him, he's called me back that very day. He's the kind of doctor that truly cares for his little patients! The office itself, along with the staff, are very welcoming. Mary at the front, goes out of her way to schedule appointments. The nurses are friendly and welcoming. And best of all, I've never waited longer than 5 mins after my check in time. Take your child here! You won't be disappointed! read more

I will never take my kids here again. There are so many issues I really can't say them all. First they are always behind, I'm ok waiting since I know things happen but to forget that your even there until you have to ask is ridiculous. Second I brought my child in for a growth on her finger we saw the nurse practitioner which is usually fine but she just looked at my daughters finger and said weird. She went to grab a doctor and all the doctor said was I'm not sure lets burn it off and see what happens. WTF!! After three days of my child being in pain I'm finding another doctor. read more

I am so unhappy with the way the appointment line at seaview pediatrics handles the calls. There has not been one time where they don't seem bothered and forbid if u call more than once on the same day. you almost want to say sorry. Gwen needs to be a little nicer for sure. read more

Went to the Laguna hills location my son was a new patient for a Physical we had a terrible experience with the Dr. he was rude to us and condescending. Would never go back to this office again. read more

My daughter has been seeing Dr. Natori since her birth and she is fantastic. I've never felt rushed when meeting with her. When we needed to get in quickly we were able to although not always with Dr. Natori but with other doctors we were satisfied with. I recommend Seaview Pediatrics and especially Dr. Natori. read more

This review is for the OFFICE STAFF of Sea View Pediatrics only. I have been going to Sea View for nearly 4 years and almost every single time I call their office to schedule an appointment or just seeking health advice for my children I am met with such rudeness and attitude that it leaves me in such shock that this is how they treat their patients and the families. I just got off the phone with yet another extremely unhelpful, unprofessional and rude office woman, which has now pushed me to the point of finding a new pediatrics office for my two boys. We really love our doctor in the Irvine office, Dr. Auth is GREAT, but unfortunately he will be losing two patients today and possibly more as I intend to let all of my friends and family know of my experience with the phone staff. If you are looking for a welcoming, helpful and friendly office staff... this is not the place for you! As I have now read in several other reviews the women who answer the phones here are mean and (of lack of better words) "bitchy" they will make you feel stupid, upset and angry in the matter of minutes. If you ask for any medical advice or general questions they will answer you in such a tone that makes you feel like a bad parent and as if you should already know (like you're wasting their time). They obviously have plenty of patients and do not care about losing any, which was made clear when I told the girl I was planning to change pediatricians due to her terrible attitude, all she could say was OK! Basically all I can say is that it's truly unfortunate for the doctors at this practice, as I am sure their office staff will continue to anger patients and hurt their business. I am really upset with myself for putting up with this office for 4 years! I should've switched a long time ago because of the stress and anguish this office staff has caused. P.S. Lets not forget the $2000 hemoglobin injection my 6-month old son had to receive because Sea View exposed him to a confirmed case of the measles. And no they did not help with the expense. (no joke) read more

Every doctor and nurse I have seen there has been wonderful! I have never waited longer than 5-10mins!