We ended up realizing part way through the night that the sheets weren't changed from the previous…read morecustomer. There was sand in the bed. My husband killed a roach in the bedroom. There was a piece of a broken bottle, looked like the neck part of a beer bottle on the floor.

We booked a first-floor unit (First Flight condos in Kill Devil Hills) and paid in full 3 weeks…read morebefore our scheduled vacation. $1,400 for a Thursday check-in, Sunday check out. On Monday (3 days before our vacation), we got an email informing us that "there will be some painting and deck work, thank you for your understanding." At 8:30 in the morning of our first day, there is banging, hammering, drilling, nail-gunning, sawing, RIGHT ON OUR OCEANFRONT DECK. A whole crew is tearing down the building's first-floor's exterior and rebuilding it, with the crew on ladders looking right into our unit for the whole day. Some "deck work"! I wish the attached pictures could convey the noise. The constant drilling made walls shake. This goes on 8:30 to 5:00 every day, that is, the hours when people rent such a property on the assumption that they can relax on the waterfront deck, enjoy a glass of wine at the sound of the waves, or at least take a nap in peace. Upon our calling First Flight, a condescending staffer kept repeating the words "unfortunately," "not in our control," "you do what you think you need to do," and the like. I tell you what should be IN THEIR CONTROL: being upfront with customers about the extent of the work being done, the location (literally the renters' unit), and the hours (all day every day). To boot, the garage's lights are not working, and upon arrival our patio was strewn with broken shingles and nails (!!!) apparently from the work being done to the second floor. Upon talking to the neighbors renting another unit, they said (and I quote) "they've seen the last of me." A minimally-professional company would a) block off rental availability of units subject to this kind of rebuilding until completion, b) or at least inform customers of the ACTUAL nature and extent of the work, c) understand that a 3-day "vacation" in such conditions is not worth the full (that is, "regular") price. That they (essentially) told us "too bad, stuff it and get off our phone" speaks very poorly of this company. If you read this, run from these uncaring, unprofessional, condescending crooks. I seldom leave bad reviews, but this experience really cops the prize.

Sea spray cottages was the perfect place for a few days away in OBX with my fiancé and pup! We…read morestayed in cottage #4, lots of space for 2 and a fenced in yard for our beagle. Place was clean and stocked with cooking supplies and various items we needed. You do need to provide your own sheets and towels but that's fine. You are VERY close to two public beach access points, restaurants, bars and a short drive to all OBX has to offer! Water pressure in that shower was amazing :) We would highly recommend sea spray cottages to friends and family and hope to come back!

We have stayed at the Seaspray Cottages in cottage 1 twice and a third trip is in the works…read more Vacancies permitting we will continue to make this our home away from home on the Outer Banks. The cottage was clean, comfortable and has a fenced in yards for pet use. There are relatively few places that are pet friendly and accommodating but here they go out of their way for pet owners. All of us loved it but our 2 beagles really enjoyed lying out on the front porch. Thank you Seaspray for making us feel right at home!

After renting the same house for 20 years (and 5 more years at another house) through Sun Realty,…read morethey have booked our house out from underneath us for next year, while we are still here in it on vacation. It has always been a policy that the current renter has first option to book for next year. This policy I believe is pretty standard throughout all rental companies, but Sun Realty! We have been informed that it is now first come first serve and we need to change our weeks. No, we had to change realtors. We're charged a cleaning fee (WHY?), and for what! Every year I need to wash EVERYTHING in the kitchen before we can use anything. Things were so greasy that they almost fell out of your hands. We have a king size matress pad on a queen size bed. At least we had one. Have arrived to no matress pads or wrong size. No shower curtain, vaccuum cleaner that had a broken belt, so you know that nothing was cleaned. Had a toilet that wouldn't flush, and the list goes on and on over the years and nothing has improved. If anything, it's worse!!! If I could rate Sun a -10 I would! They are a terrible company to deal with and they don't care at all about their guests! All they want is the money! NEVER USE THEM AND I WOULD NEVER RECOMMEND THEM TO ANYONE!!!! WISH THE OWNERS COULD SEE THIS AND KNOW WHAT THEY ARE DOING TO THEIR GUESTS!

I have had wonderful help booking a house over Thanksgiving. Jennie May was so helpful. I think she…read moremight have been as happy as me to get the house. Wonderful.

My wife and I want to give a huge shout out to Nikki, who was more than patient and kind in…read moreassisting us with our first rental with Village Realty. Big fans of the OBX, we are visiting for the first of three visits this year. Nikki went above and beyond the normal customer interaction which caused us to book our fall two week stay several hours after our initial visit to your office. We have hoped to post a review on their website but at first glance, didn't see where to do so.

Scam-bait and switch listing!…read more We found a rental in OBX that accepted dogs. No max number listed anywhere on the posting. We booked the house listing 3 dogs and they processed the booking. 6 days later they reached out to get the weights of our 3 dogs. Upon providing that information they responded that there would be a strict 2 dog max. They refused to allow us to pay more for a 3rd dog and are refusing to refund our money. We obviously would not have booked had a max number of pets been added to the posting. Complete scam that is leaving us out of money.​

Perfect beach motel for the price you pay. 2 minute walk to restaurants and the beach. Only…read morecomplaint is the room had sand when we got there and was really hard to keep the room clean tracking back sand from the beach everyday. If i knew they didnt vacuum i would have brought my own. Next time i know but everything else was great. Parking is tight but we made it work, just drive slow

GET THE TRAVEL INSURANCE, A HURRICANE DOES NOT WARRANT A REFUND.  In our situation,  Hurricane…read moreDebbie was in the area and I wanted to cancel but could not.  Luckily it JUST passed by the time we got there and it was sunny.  This is a small motel and I'm assuming they cannot afford too many cancelations.  The office staff was SUPER nice and the motel was so clean, looks like it was recently renovated, very cute place.  Parking is SO tight, but my car was parked so close to my room, which was convenient.  The shower was dirty and they didn't bring towels after we requested.  About a block walk to the beach. They have 3 grills in the back and picnic tables, excellent for a family get together.  Check in is done by entering a code (which is provided via email) on your room door and it automatically unlocks.  You will use this code to unlock every time, no key cards are given.  The place feels very safe.  The pool was very clean, I recently stayed somewhere else and the pool water was cloudy, yuck.  I loved the coastal decor/theme.  Price point was fair.  I definitely will stay here the next time we're in town for sure!

Their home "One of these Nights" has appliances which don't function and a water heater which is…read moreworthless. When the house is at capacity, parking is difficult at best and requires moving cars so some can get out of the driveway. We have been renting for years and have been very disappointed this year.

We stayed in the four winds #2. What a great place! It had two bedrooms and a bath. The place was…read morevery clean, this is the most important to me. They call it the surfers shack because of the decor which is adorable. It has easy access to the beach, a small fenced in yard for a small pet. We bought the starter amenity pack which we originally thought was pricey, but we're very grateful for when we got there. We arrived in the pouring rain very late at night, so the starter pack kept us from having to unload everything when we got there. The screened in porch is just right to just sit and gab during the evening. The outdoor shower helped keep the inside from becoming too sandy. If I ever go that way again, I would want to stay again. The only thing I would mention is that the address on the cottage will not show up on the GPS. It needs to read S. Old Oregon trail and it will lead you right to it. Close to shopping and activities.

We stayed in their small one bedroom cottage called Peppers Cottage. It was perfect for the two of…read moreus and our dog. It felt like home. We enjoyed the closed in patio and grill provided for us. Our favorite part was the short walk to the dog friendly beach that we spent our days on being beach bums. Harriet was very nice and extremely accommodating. We arrived early and she had no problem letting us check in an hour early. We were very pleased that they provided us with 2 beach chairs and an umbrella for an additional cost. We also had them provide our linens and that was extremely convenient. We also purchased their amenities package but wouldn't do it next time. We had to go out and get more toilet paper and paper towels shortly after arriving. We will definitely stay with Rentals on the Ocean next time we visit OBX!

Breathtakingly beautiful ocean-front condo with panoramic views of the ocean and beach. This condo…read moreis on the top (3rd) floor of the complex...so be prepared to hike up and down flights of stairs...no elevator. The stairs are worth it because this condo is GORGEOUS. Vaulted ceilings, huge dining room, huge living room, huge 'ocean room,' huge ocean-facing deck, ceiling fans, air conditioning, lots of windows...it's breathtaking! It came complete with a full kitchen and all appliances and cooking utensils, pots, pans, coffee maker, blender, plates, cups...even a wet bar! Bring your own kitchen towels, paper towels, toilet paper. There is no salt/pepper, Pam, spices...things like that, so be prepared. They do provide sheets and bath towels though. I was truly floored by the cleanliness and beauty of this condo...no roaches or bed bugs either (we checked!). There was a first aid kit, ice trays and maker, dishwasher, washer/dryer, and boogie boards provided, so that was handy. They also had tons of games, books, and movies! You can see the ocean from EVERY ROOM! 2 Bedrooms: The large bedroom has a jacuzzi tub! The small bedroom has a private little balcony! This was my first time visiting the Outer Banks and was very surprised by how cold the ocean water was. It probably ranged from 60° to 74°F. If you don't like cold water, OBX might not be the place for you. That was my only major criticism of the location. A few condos to the north, right on the beach, is a little café that does breakfast lunch and dinner, and live music Thursdays through Saturdays. Also I would highly recommend checking where the "beach restoration project" locations are prior to booking. When we were there late June into July, they started the beach restoration project a few condos to the south closing off beach access to those poor people who rented those condos for the week. Luckily the restoration project was not in front of our condo but was definitely heading our way. Overall if you're a big fan of the OBX, rent this condo! I felt it was very reasonably priced. Personally I don't like cold water so I probably won't be back to the OBX, but that is absolutely no reflection at all on A Pirates Paradise which is truly the most beautiful oceanfront condo I have ever stayed in.

Very clean, friendly, and convenient. Reasonable prices too. In fact, we paid more for a tour to…read moresee the wild horses than we paid to stay at the Shutters. We had a ground floor room with two queen beds. There was a "back" door leading to a small sitting area looking at the dunes. We could hear the water from there. We did go up the stairs to see the water view, but it was way too cold to sit outside. There is also an indoor pool and jacuzzi. We didn't use it but it was good to know it was there. My only complaint was the shower. It was very difficult to route the water from the faucet up to the showerhead and the water was only lukewarm. If we had stayed longer, we would have asked for a different room because of that. We could tell the hotel has been updated within the last few years. It wasn't faded decor, but had a clean, classy vibe. Not a high-end resort hotel, but certainly worth the price and it's conveniently located.

My husband & I really loved this hotel! There is a back terrace that has seating in the spring,…read moresummer & fall, but we were here in the winter, it was also very cold so we didn't make full use of the outdoor space. We did, however, use the walkway to the beach! Yup, you are only steps away from the beach! This is quite the bonus! The room is so quiet you won't hear your neighbors! The beds are very comfortable & warm! We can't wait to come back in the summer!!

Filthy, Unsafe, and Insulting Response - Do NOT Stay Here!…read more I have stayed in many places over the years, and this was by far the most disgusting and poorly managed property I've ever experienced. This place should not be advertised at the rate I paid -- it felt like a $50-a-night roadside dump, not a $200+ vacation rental. Here's what I encountered: * Black mold in the bathroom and even on the doors, a clear health hazard. * Thick layers of dust coating the ceiling fans, window ledges, and even the walls -- clearly no one has cleaned this property in ages. * Lamps literally falling apart. * The entire room smelled musty and damp, making it feel unclean and unsafe. * Trash scattered throughout the backyard, including a dirty diaper just left behind. * To make matters worse, there was an animal scratching inside the walls at night, making it impossible to sleep. When I reported these issues to KEES Vacations management, they only offered a pathetic $30 "goodwill" refund, which is beyond insulting given the condition of this property and the amount I paid. It's clear they have zero concern for guest safety, cleanliness, or satisfaction. This property is completely unkempt and neglected. I will never stay at a KEES property again, and I strongly urge others to stay far away. There are plenty of clean, well-managed places to stay -- don't risk your vacation, your health, or your sanity here. Bottom line: * This place is a health hazard. * KEES management is dismissive. * Absolutely not worth the money. Do yourself a favor: DO NOT STAY HERE.

The only good thing about this Inn was that it was in walking distance to the beach. The…read morediscriptions were not accurate. It was to have a hairdryer which it did not. Said it was to have daily housekeeping which it did not. Our shower curtain did not come all the way to the floor so the water went out of the shower leaving huge puddles of water in the bathroom. When I called for new towels since we didnt have daily housekeeping I was told that they did not do that but when I explained the bathroom issue they said the would see what they could do. We did get a new set of towels. Only good thing. We were to check out on Sunday by 10. At 9am we were taking stuff to our vehicle and went back to room to get the rest and were locked out of our room. When I called I was told that they would put in an emergency order. Thank God in about 20 mins I saw a lady and asked if she worked there and she said yes and she let us in. She said that the codes change around 9. Why when check out is not till 10? I STILL HAVE NOT received a call from someone to let us in and it is two days later. I would not recommend this Inn to anyone.