One of the most outstanding facilities in the US for independent, assisted and skilled nursing. The environment and the staff offer top quality living and care. Those who are fortunate enough to call it home are very blessed. read more

I can't say enough wonderful things about Seacrest and the amazing staff they have there. Over the last few years my grandmother has been in 3 separate facilities for various reasons. This skilled nursing facility is hand down the best experience we've ever had. From the PT (Cody) and OT (Jackie) she received to the wonderful and kind women in the activities room (Laurie and Sharon), we couldn't have asked for a better experience. The food was good. Outside is beautiful. It's clean and doesn't smell. 10 out of 10. Your loved one would be well taken care of here. read more

A lovely property. Very clean, There is a great deal of pride in the work of the staff. Excellent caring caregivers. This is one of the best retirement communities I have ever seen. The management team is impressive. They are kind to the staff and outside helpers. Clearly this is working well. Highly recommend. read more

This is by far the best retirement home I have visited. The staff is friendly and always willing to help. The security team and front office personnel are exceptional. The food is absolutely delicious! The facility offers a variety of activities, an updated library, a pool, and a well-equipped exercise room. The location is excellent, and the convenient transportation van means there's no need for a car. Every person I encountered was genuinely helpful, and communication is always clear and honest. read more

We had an excellent experience touring the community including lunch, made to order. The residents seem happy and there are lots of activities and ways for the residents to connect. Sheryl and Joanie have been very helpful and pleasant. We are in the process read more

Dishonest and shady facility lying and making up excuses not to accept Medicare patients. Will be reporting them to HHS and the County. Denied my mother's Medicare admission based on a false reading of her medical notes. When the doctor called to explain she did not have cancer and was not a chemo patient but instead only had surgery and needed rehab, they still denied and would not explain. Also reporting this to Medicare and the State of California read more

Our 90 year mother broke her hip the day after Thanksgiving. We'd been down this same road before and had a nightmare experience at another skilled nursing facility in north county. We were dreading reliving the experience once again, 2 years later. My mother has Alzheimers, so this complicates things immensly. From day one our experience was nothing but positive. Each and every staff member was amazing from start to finish. I wish I had all their names because they all deserve to be recognized. They have extremely difficult jobs. Albert, Vivianna, and Juanita are a few key staff members that were always front and center for us. They were patient, respectful, informative and had immediate follow thru. Our mom was cared for with the utmost dignity and respect. Honestly, it was a little hard to say good bye after 4 weeks of excellant care. Bravo Seacrest. You went above and beyond. Worlds of thanks, The Beach family read more

My mother was at Seacrest for nearly 15 years. She started in the Independant facility followed by the Assisted facility followed by the Skilled Nursing Facility. Overall we were pleased. The only negative is that while in the SNF we were required to pay for a sitter which was absolutely not needed and not covered by Medicare. Please beware of their ability to add on costs that you will need to pay out of your pocket read more

Excellent homemade soup. Great menus. Clean. Caring staff. My husband's recovery from a knee surgery went well by his stay at Seacrest.

This is an amazing place! Both of my grandmothers who have passed away in the last two years loved it there. Thank you to the wonderful staff at Seacrest. Be warned: Rabbi Patty did not show up for either one of my grandmothers when they were on their death beds. At all. We had to assume that either she was too busy or it was because we weren't willing to pay her for the memorial she had planned at Seacrest. We had our own memorial planned for both of my grandmothers. This was a huge let down. She was the one person that my family expected to show up the most. Very sad and disappointing. Especially for my grandmothers. Besides the Rabbi Patty situation, Seacrest deserves 5 stars! read more

Outstanding care for my Mother after operation to repair her broken hip. I had no idea such a wonderful place existed in San Diego. We live further south, but the drive to Encinitas was well-worth it. She stayed in the Goldberg section of this facility for 19 days. Every single staff-member we encountered was wonderful, kind, caring, and ensured my Mom received excellent care. The food was top-notch and the entire facility sparkling clean. The grounds are gorgeous, too with koi pond, putting green, bbq, and numerous patio lounge areas. My family members and I were there a minimum of 8 hours a day, so we saw first-hand how they care for the patients. We appreciated their attention to detail, always being careful of my Mom's privacy and dignity. They have daily activities, a hair salon, and PT + OT 6 days a week. The security is very good too: front desk and all doors are secure. We worked closely with Lydia (CNA), Marcia (Admissions), Thai (CNA our favorite!), Arlene (PT), Rosalinda (CNA), Jackie (OT), Rebecca (CNA), Athena (OT), Raquel & Armando (CNA)...and I'm sure I forgot some of the names. I also want to applaud Seacrest for having such diversity in their staff. If we ever have to go back to a skilled nursing facility, heaven forbid, I would not hesitate for one second to return to this facility. read more

This review pertains only to the Katzin Residence (memory care unit) of Seacrest Village. That is where my mother resided from May 11th, until she was "kicked out" on June 30th. I am writing this so that others who have loved ones needing a home for dementia care can be for-warned. Esthetically, the facility is wonderful. They also have a very good activity director and LVNs with caring and competent demeanors. The problem with the Katzin Residence is the director, Cynthia. Cynthia may be a competent nurse but she is a dismal director who has zero skills in dealing with family members. I was not surprised to hear that I was not alone with these feelings. Cynthia's primary concerns appeared to be scoring high on all surveys and inspections. She reminded me every time I spoke to her about state regulations and guidelines. Cynthia also has a significant listening problem. Every time I would try to discuss my mother's care with Cynthia you could see her eyes looking elsewhere. She would also often change the subject to some trivial matter while I was trying to discuss my mother. In addition, she was not only rude to me, she was very rude to her staff. On several occasions I was embarrassed when she berated one of the LVNs or care givers right in front of me. There was a very palpable undercurrent of fear and distaste for Cynthia amongst the staff. This kind of working environment can only serve to the determent of the residents such as my mother. Regarding my mother's care. She has dementia, that's why she was at Katzin. She had lost her spouse (my father) of 66 years just a few months before, and we moved her from her home of 44 years (where I had 24hr caregivers) to Katzin on May 11th. These changes, on top of her dementia, through her for a loop. She was occasionally combative with the caregivers, and often non-compliant with basic tasks such as dressing/undressing, washing, toileting, etc. I am told she was often disruptive (yelling, cursing), and was, in short...a handful. When told of these issues I brought her in to see her doctor who prescribed some new medications with the intent of addressing some of this behavior. Over the course of the 7 weeks she was at Katzin, she was sent to the ER three times. Each time she had a little bruise, little cut, or some other minor physical issue. She was on the new meds mentioned above only about a week when she was sent to the ER the third time. That was June 30th. I remember it well because it was my wife's birthday. We were in San Francisco to celebrate and to take part in a wedding for a close friend. Cynthia called me around 8 AM to advise that my mother had once again been transported to the ER...and that this time she would not be allowed to return!! I couldn't believe it. Here was Seacrest Village, the place I had heard so many good things about, "kicking out" my 88 year old mother suffering from dementia without so much as the courtesy of a "family meeting" or a discussion about giving her new meds a bit more time. Even her Dr. advised that it could be several weeks before the new meds were fully effective. Cynthia was aware of this, but was only concerned about "peace and quiet" in her house. After that phone call my mother was virtually "homeless". I spent the next 4 days (of my 5 in San Francisco) on the phone with the ER and the two hospitals she was eventually sent to. She was cleared medically after a couple of days but she could not be released because I had no place to send her. I enlisted the support of a care placement professional who did the phone calling for me in order to find a good home that had availability for my mother. By the time I left SF to return to San Diego I had two appointments for early the next week. It was another 5 days before I could get her transported to her new home. Net...if you are sure that your loved one with dementia will never have behavior problems, or will act out in any way, feel free to look into Seacrest Village, Katzin Residence. If you are not sure, but are enticed by the beautiful esthetics of Katizn, by all means, give it a try. Just beware of Cynthia. read more

I am baffled by the awesome reviews! I've seen residents not toileted for more than 4 hours, making them susceptible to UTI's. When talking to the nurses there is a huge language barrier....because I don't speak Tagalog. I cannot get many of the nurses to understand my mother needs showering, a snack, vitals taken or that she just wants a nap. Most CNA's don't seem to care and many seem to avoid working by hiding out pretending they are charting. Also, I've asked for help from a CNA and have repeatedly been told that my mother "isn't my resident"...as if it matters to her or me that she isn't ASSIGNED specifically to you. read more

The employees are wonderful here. They really take care of their patients. I am a registry nurse and was invited to work there recently. The facility is very beautiful and clean. I had a very good experience working here. read more

We could not have chosen a better facility for rehabilitation after my husband suffered a brain trauma. The entire staff was not only professional, but caring and attentive. The therapists--Jalinda, Wendy, and Amy were superior and deserve stars. read more

My father has lived at Seacrest for a year; if I could give 10 stars instead of 5, I would. The staff are caring and committed. The environment is clean, lots of interesting activities, good food, attractive grounds. Amazing onsite fitness center too! There's a genuine sense of community among the residents. It is a huge relief that I know my Dad is safe, happy and watched over by the team there. I've been so impressed by the flexibility, knowledge and patience of everyone I've met. read more

I recently spent 3 weeks at Seacrest Village recovering from Laminectomy surgery on my lower back. I cannot praise this facility enough for superb service in every aspect and will whole-heartedly recommend it to everyone. read more

When exploring an independent living facility for my elderly Mother, Seacrest Village was touted as THE ONLY place to seriously consider because of its commitment to quality care and dedication to its residents. My family toured ever facility in San Diego prior to choosing Seacrest Village. They certainly talked a good game prior to Mom moving in. Once she had moved however, their lack attention to detail and indifference to the well being of the residents quickly became clear.The housekeepers stole regularly from my Mother's apt. Although this was reported, no action was ever taken. Routine maintenance in her apt was promised, however never carried out, despite speaking to Kristin Ruth the administrator many, many times. Kristin is dismissive towards residents and their families, their concerns are treated as an intrusion on her time, and a major annoyance. Several drivers were either terminated/resigned and not replaced, & as a result, the residents were unable to leave the premises to attend to errands or go on outings. Ceiling lights were out in many hallways which constituted a safety hazard for those with impaired vision. The situation was reported-however it was not attended to for days. Bottom line-for $4,000+++/month residents and heir families deserve much better than what they receive. Is there no oversight of the facility? There are several Jewish agencies and philanthropists that donate $$$ to this facility. Please- conduct a thorough review of the staff, procedures/policies. Implement changes here immediately. This is not how the elderly should be treated. read more

This might have bee an anomaly, but after arranging a zoom meeting with my aunt, via her daughter, and this organization, we had to wait for quite a while to get connected to the zoom and eventually let in. Then we found out that my aunt was not up yet but the nurses were "getting her ready" and it would be another 15-20 minutes. Some of the participants could not wait and opted for another time scheduled, but her daughter and I were willing to wait. Then we were told that the person hosting the meeting could not accommodate us as it was his shift end... Needless to say this was very frustrating and time wasting, as if our time is free and unimportant. Also my cousin, the daughter, mentioned that she has been having difficulty getting through to this place and some of the people were not friendly or helpful at times. We set another time for the zoom meeting and I will update my review after that. This was my first time connecting with this organization and I was not impressed! read more

Seacrest Village....my neighbor was going to send his father there. Alas, he heard from a co-worker that the "big shots" who sit in the offices there on Saxony Road and who run Seacrest can be stupid and evil. I believe he is now looking for another community for his father. It appears they seem very nice, but they're not. Very very superficial. If you love your parents, don't send them there. Not kidding. read more

The Goldberg Center (the skilled nursing portion) does NOT live up to its reputation. While some nurses and caregivers are excellent, the level of professionalism, attention to detail, and plain common sense and care is nowhere near the level that one would expect. Residents are often ignored, left in soiled briefs for hours, and some nurses do not know how to do their jobs. If you visit often and stay on top of them, you might expect better results but even then the staff will sometimes ignore our concerns because they are "too busy" or claim that they know what they are doing. On the positive side, the therapists do a great job. Oh, and if you are on Medicare, expect them to kick you out after 20 days regardless of your condition. read more

It is never easy to make a decision to place a family member in an Alzheimers care facility. Our first choice seemed to be an excellent choice. But after a few months we saw that he was not getting the attention he needed nor was the food very good. After an incident in which he was treated badly we decided we must move him. His daughters and I looked at two other places but when we walked into Seacrest Village - Katzin residence we breathed a sigh of relief. The entry led directly to a sun lit dining room and open kitchen. This is a light filled room with bright yellow linen tablecloths and napkins flanked by two open bright rooms for activities and quiet times. We met the staff, led by Cynthia C. the executive director. I was a bit intimidated as she was direct and helped us see the family role and the Katzin role in his care. I learned that Cynthia cares - really cares for her patients. We learned to listen and benefit from her wisdom. The staff ratio was 1 aide to 4 patients. I had not found that anywhere. Meals are fresh, delicious and at each meal, soups, salads and entrees are brought to the table so choices can be made individually. This is important as visual choices work when the sense of smell is absent. The rooms are lovely with private bathrooms. My husband has written many books and lectured worldwide. He misses being a teacher and a leader in his field. The staff put a large desk in an alcove near the sunroom and he now uses it feeling that he is going to work each day. He takes all of us to see it every time we visit. Activities are well planned and the gardens are beautiful. We are grateful for the care and love he is shown by this exemplary staff led by Cynthia. Our family has had a lot of stress as have all Alzheimer's families. That is greatly reduced as we know that our family does not have to be there every day. We know that he is treated with respect and utmost concern for his comfort. read more

My parents lived at Seacrest for five years and I found it to be a wonderful and warm environment where they were always treated with dignity and respect. The management and staff were extremely helpful as my parents transitioned from three different levels of care at Seacrest; Independent Living, Assisted Living and Skilled Nursing. I recommend Seacrest to anyone looking for a secure, clean, loving, supportive and Jewish environment. read more

Our mother has been at Seacrest for nearly 8 years. This place is the best! The staff is amazing. Not only do they provide exceptional nursing care, but they truly care from their hearts. I can't say enough about them. The facility is immaculate. It is so well maintained. Seacrest is very special and I'm so grateful to the staff who tenderly, lovingly cares for our mother. read more

This is the best facility imaginable. My parents stayed in the independent living facility & then in skilled nursing. Both experiences were exceptional. The staff is loving, caring, helpful & happy. I have never seen a more excellent staff. read more

Our 97-year old mother lived in Seacrest 4 years, mostly independent living, but almost 2 months in skilled care. The care and attention she received was excellent. Most importantly, the staff was warm, skilled, efficient and dedicated, and they knew all the residents by name. The residents were friendly; our mom made good friends there. The grounds were lovely and well taken care of. Seacrest had a full and stimulating schedule of activities every day. We couldn't have asked for more. read more

I am bewildered in reading you people's comments! I have had nothing but excellent experiences at Seacrest Village. The staff HAVE always been very attentive to any issues I ever had! Especially the repair crew and the director! The staff has always answer the phone when I call, the food isn't gross (slop on a plate) and it doesn't have that musty smell. THE FACILITY IS BEAUTIFUL INSIDE AND OUT! Perhaps having been in other facilities who are COMPLETELY horrible in every aspect will help one appreciate the more organized, well kept and beautiful facility as Seacrest!. Try visiting another facility to see that Seacrest Village out does any other in ALL ASPECTS! We are all inpatient humans and lets face it we expect people to be perfect and NONE OF US ARE! Try being a little more understanding of the hard work and effort I see being put into Seacrest Village by all employees- and give the guys some credit on what it takes it meet ALL of our demands! read more