Beautiful community and wonderful knowledgeable staff!! Incredible location and amenities as…read morewelll! Go check them out!

My wife and I have lived at Carlsbad by the Sea for over twelve years. We have made many friends…read moreamong the residents. Carlsbad by the Sea is relatively small and is likely to remain an intimate face-to-face community in which everyone gets to know each other. There are many events and activities, most of which bring people together. Staff is a constant presence and very caring toward the residents. Since we are all equally human, none of us is happy about everything all the time. Some of us like to run things. Others don't. Some of us grumble. Others of us smile. Many of us do both. Sometimes dining service is slow. Some people complain that our menus have too many choices. That's no different from our lives before Carlsbad by the Sea. In sum, for us--and most of our friends--this is a great place to grow old. Those residents who with time come to need care services are admirably tended in the skilled nursing facility, which is separately licensed but closely associated with Carlsbad by the Sea. Re the business model, residents do not pay for long-term care insurance in our fees. That means we pay only for the health care we use. While that can be costly for some, it's more affordable for those who need less care. There is no care-inclusive option such as that offered at some other similar communities. Most residents pay an entry fee which becomes nonrefundable after about five years. There is a refundable option at double the price. Carlsbad by the Sea is part of Front Porch, a corporation that runs a number of communities and other senior serving entities. Local community business operations are integrated into the larger corporation. The compelling attraction for Carlsbad by the Sea is its location on the beach in the Village area of Carlsbad, a well-managed seaside community. There is a train station just a block away to the East and public buses pass by the entrance. In addition, the community itself offers a well-regarded transportation service, though many residents continue to maintain their own cars.

Westmont of Encinitas is a beautiful community with a warm and welcoming atmosphere. Every time…read moreI've visited, I've been impressed by how friendly and kind the staff is. It's clear they care about creating a positive environment for the residents, and everyone has always made me feel welcome. It's a lovely community, and I always enjoy my visits.

Our mother arrived at Westmont after it was deemed unsafe for her to continue to live alone since…read moregoing through some serious health issues. We were hopeful it would be a good fit and after almost a month, Westmont surprised us by exceeding our expectations. The health and resident providers are caring and incredible. Concerns are addressed immediately. Donelle the executive director,and the entire Westmont team- especially Stephanie -have provided the highest level of customer service to both the resident and their families. So far, Mom says the dining room produces tasty and nutritious meals. The dining staff tries hard to please. The common areas are lovely and always clean. The hallways smell great and fresh on our regular visits. However, the best part for our mom is the combination and superior quality of the resident activities. This combined with the Westmont community have made a tremendous difference in keeping Mom engaged and busy. We didn't realize how much mom needed this aspect. Living here seems to have cured her loneliness that had crept in the past year and that she tried to hide from us. She continues to be very involved with her family, but now she has the much needed social connections without the increasingly strenuous effort it took on her part when she lived alone. Live music, field trips, holiday celebrations, current events -wow! Lots going on...Every. Single. Day. Fellow residents have welcomed her and the staff encourages interactions. When she tires, mom retreats to her very well-appointed apartment. It's remarkable to us how quickly Mom began thriving here. The impressive Westmont team have been the answer to our prayers after a very trying time spent in the hospital and skilled nursing. Our family is extremely grateful.

Give wonderful care to their residents. As an RN who visits, I can see this. Evelyn and Mikhail…read morein the wellness office are wonderful to collaborate with and I can not say enough good things about them, or their caring staff Donna RN

First of all, this is being written 4 months after my MIL's death. I have had time to process…read more This review is based on facts, not my opinion. Secondly, my MIL lived at Sunrise La Costa for 8 1/2 years. It started going down hill about 2019. As bad as we saw it, Sunrise was her home and elderly people don't like change. We couldn't convince her to move. Having said that, I wouldn't recommend Sunrise to my worst enemy. My mother-in-law lived there 8 1/2 years. What we saw occurred over years, not a short period of time. In 8 1/2 years, her room was never painted, recarpeted and nothing was done to maintain the bathroom. They recently remodeled the common area, but if you go into a room, the carpet is worn, stained and probably smells. Weekly cleaning consisted of vacuuming the middle of the room and a quick wipe down of the bathroom counter. Her care levels would be increased (along with her monthly fees), and we were not notified until after it occurred and I got a higher bill. When I called to inquire about why the bill was higher, they said 'we talked to your mother-in-law. She agreed to the new care'. As the responsible bill paying person I should've been made aware of levels of care and costs. At one point, they overcharged me $8000 for a one month bill. I called to disputed it, I was told it would be taken care of. Then my bill next arrived. The overcharge hadn't been taken care of and a day later, I got a letter in the mail saying I was being sent to collections. Sent to collections over their billing mistake! Two days, 5 phone calls to Sunrise, none of which were returned and finally a phone call to corporate the mistake was cleared up. There was only bus service for drs appointments on Wednesdays. My MIL's cardiologist wasn't in the office on Wednesday, so she had to change doctors. The staff, especially after Covid was a revolving door. I never knew who to talk to. I would call talk to one billing person or Care staff, a week later I would call us to talk to the same staff, and I was told they were gone. This happened time and time again. As far as care? When we were paying $10,000/ month, we'd expect decent care. My mother-in-law fell at one point. I was called. I was told of her fall and I was told they were taking care of it. My daughter happened to visit my mother-in-law five days later. My daughter called and asked if I knew my mother-in-law hadn't left her room in five days because she was in so much pain. The staff never called to tell me this. I drove down from Los Angeles, took my mother to the doctor and found out she had a fractured pelvis and cracked shoulder blade . On her last illness, she called me at 9:30 in the morning. She said she didn't feel good, she'd been throwing up for two days, she had been refusing her medication for two days. She had told four staff members that she didn't feel good, no one did anything. It wasn't until I called and talked to the head nurse that they looked at her. I asked the head nurse why they didn't do anything for her. His response was that she never complains. I asked if she never complains, why wasn't she heard or listen to when she did complain. He had no answer. When we learned of my MIL's final illness and she was moved to hospice. No one called from Sunrise to check in on her or us. When I called to tell the director she wouldn't be coming back, there were no words of sympathy or care. All I heard was the room had to be emptied in 30 days. I know the director had only been there a few months, but my MIL was a long term resident. I got more words of sympathy and concern when I called to cancel her Mastercard! Other Sunrises may be different. My experience with Sunrise La Costa is that they are a money making operation, not the family atmosphere they advertise.

I have lived at Rancho Vista for almost three years and am so grateful for my quality of life…read more The care that my partner received during his last years and support that I receive now is amazing. Esmeralda as director of caregivers is the right person for the job. She is kind, thorough and thoughtful. Patty, director of dining services is a real asset and goes above and beyond for 'her' residents. She tries to work with those with special dietary needs with what she has available making herself accessible to all. We love Patty and the food she provides. The first thing family mentioned when visiting was the atmosphere, how clean and friendly Rancho Vista is for seniors.

I ate lunch upstairs with my dad yesterday and there and I'm guessing there was less than a 1/4…read moreounce of protein in the entree. I don't know if this is a typical example and I realize seniors eat smaller portions but, nutrition wise, I don't believe this is enough protein, even for a senior. I just did a search and AI says adults need 46-56 grams a day with seniors and athletes needing higher amounts.i'm guessing I received 7 grams in yesterdays meal. I received a cordial call today regarding my review. They care.

I am so glad not to have ever fully moved into Atria. I signed up and was waiting for a few weeks…read morefor my furniture to arrive, so I went into my unit to prepare it. There were sugar and food crumbs in the kitchen cabinets, the microwave vents and stove were filthy with grease, there were ants in one of the toilets and the other one intermittently and randomly ran. And this was supposed to be move-in ready. I realized that I was feeling sick every time I stayed more than half an hour in the apartment, even with the sliding door open. Walking down the main hallway past the dining room, there was usually liquid or food on the floor. The garbage and recycling bins had food spilling down the front. It was just a very unclean place altogether. Then after I decided not to stay and went elsewhere, paying the required 30 days notice rent, a full year went by and then I got a collection notice in the mail for $186.00. This was without EVER hearing a peep from Atria until then. It took about five phone calls for them to actually tell me what the charge was for (one extra day apparently as I gave notice on New Year's). Karinna was kind and clearly cared about the welfare of the residents, but in every other way my experience was pretty horrifying.

I wouldn't recommend this place, there seem to be no coordination with everyone working in this…read morebldg. from kitchen to front desk and management, staff doesn't look happy, not the most friendliest staff, no system, everybody has their own rules, every staff seem to follow different policy. They change their rules depending who you talk to, we've raised our concern, to their corporate office, they change for a short period of time, and then they go back, our grandfather made some friends here that's why he didn't want to move but the service is terrible! We call for the manager and asst. manager but they're always unavailable. I hope someone would take a look at this place and reassess what's need to be change, Senior living needs a lot of patience and a system to run the this place better, most of the staff talks to residents and guests very entitled.

My dad lives here and it is fantastic. All of the staff is amazing and friendly. I eat there every…read moreweek and the food is fantastic with large portions allowing you to split your food into two meals. My dad enjoys the monthly trips and daily exercise classes.

I moved here after several years at a pricey CCRC nearby. CLSM is resident owned and managed and it…read moreshows in the attention to detail and obvious pride of ownership. The food is amazing! Owning my condo and paying half of the monthly fees as before will save me hundreds of thousands, and prevent billionaire CCRC owners from reaching further into my pocket. Be sure to understand the difference between CCRCs, monthly retirement communities, and equity ownership before you make the leap.

I lived in the Independent Living side. The place is gorgeous and well kept up. I didn't want to…read moreleave. It was the only place I felt at home at since being in the paradise, ca. fire many years ago.

This is such a beautiful and new place located right across from Ocean Hills Country Club. We just…read morevisited here over the weekend since my mom has been looking lately. Maria was our community relations director. Super friendly, knowledgeable, and patient. We got to visit a few of the rooms in the assisted living building which is only about 4 months old. The other part of this facility is the independent living, which is about 3 years old. This place really is beautiful and they have a variety of one and two-bedroom places, and two of the rooms were available for my mom. They have a beautiful pool, movie theatre room, dining area, and the place feels just about the right size and not too large, so it's easy to make friends and not having to walk too far to get anywhere. Maria was a gem, and it looks like she might be moving there. The best place we have looked at so far.

The staff and care is exceptional at Merrill Gardens! Always a smile and helping hand…read more The activities are abundant. Always something new to do. Keep up the great work!!

Shout out to Nicole ( the head nurse at MG) ! Thank you for hearing us and for your genuine concern…read moreand for being so easy to work with ! Alyy is another god-send to this facility! Going above and beyond everyday and for making it fun ! You both make MG top notch !