This family offers compassionate funeral services to families experiencing grief from the loss of a…read moreloved one. They are experienced, professional and reasonable. I was so glad my dear friend's family chose Leak!

April 2026 even after loosing my son ,A R Leaks on 78th and Cottage Grove , Chicago, made it the…read moreworst experience for me of 73 years on earth along with our family's pain and frustration. They lied ,gave us false information concerning government sponsored crime victim's funds, made false promises, price gouged , missed and re-scheduled appointments on short notice while out right playing on our grief and lack of experience. Every time we complained about one of the funeral directors ,they'd give us another director who would reassure us only to repeat this vicious, insensitive and blood-thirsty cycle all over again . And when we thought it couldn't get any worse, after arranging a viewing of the body for the night before the funeral and after billing us almost $10,000.00, they refused us the viewing and ended up sticking us in the smallest chapel they could have possibly found. These people/merchants have no compassion!

The service was unacceptable. I had a memorial service for my husband and everything went wrong. It…read morestarted with the facility being extremely dated and room was not prepared when I got there and they sat my husbands remains were placed on an old poker table throughout the service. The bathroom was filthy before, during and after the service. The printing service literally charged me to send the obituaries to another​ printer, and thw obituaries were done very poorly. I would not recommend taylor funeral homes to anyone. What they have done a hoorible job. I would not recommend Taylor Funeral Home to anyone.

I see these reviews and am totally shocked by the one star and horrible remarks. Our family has…read moreused Taylor since 1985 with my Grandma. Next there was my uncle in 1998, and my sister in 2010. Now my dear Mother has relocated to heaven and we are using Taylor to prepare Mama, as the services will be at her church. So we met with a truly wonderful and helpful gentleman - Mr. James Sandifer. He was amazingly compassionate and helpful. He walked us through the process, gave advice, communicated with us constantly, and was simply our guide and support through the process. We then spoke with Mr. Allen, who also was extremely kind and compassionate. His role is to oversee the funeral cars. He was very kind and empathetic - truly caring. Then Mr. Townsend, who prepared my Mom. He called yesterday to offer condolences, and to let me know that he finished preparing my Mom earlier than planned. He then told me that she's beautiful. When we arrived today to see my Mom, both Mr. Sandifer and Mr. Townsend were with us and offered tremendous support and compassion. My Mom looks angelic ... perfect. The casket Mr. Sandifer helped us select is perfection - very feminine and ladylike - like Mama. The job they did was in excellence, and they made us feel really special and they cared for my Mom with extra kindness. Thank you all so much ... so very much. You have been there for our family consistently over the years, and you've always done a job that is above and beyond. Thank you so very much ... you have no idea how much we appreciate you! God bless you all ... as long as you're there, you are and will be the choice for our family. Thank you over and again! Tracey Marshall

Gatlin is a bit "extra" in my humble opinion and I'd recommend AA Rayner & AR Leak for funeral…read moreservices. Their funeral directors are friendly enough and the quality of the services and presentation/preparation is acceptable but it just isn't as professional in its presentation as others.

When we arrived, the first "sorry for your loss" came with no eye contact and sounded like a bored,…read morerehearsed script -- and that set the tone for everything that followed. It became clear very quickly that this funeral home is focused on money and volume, not compassion or care. Our service was rushed from start to finish. We were repeatedly interrupted with unrelated parking announcements. In the middle of my mother's honoring song -- a moment that mattered deeply to us -- the staff told us to turn the volume down so they could make yet another announcement. Although we arrived on time, they still cut our service short just to move on to the next one. Her slideshow wasn't even properly set up. Only one screen was turned on, leaving half the room unable to see her photos and memories. That level of carelessness during a final tribute is unacceptable. There were no tissues for mourners, no direction or support from staff, and no sense of leadership to help guide us through such an important moment. The entire experience felt cold, rushed, and transactional. To make things worse, they removed one of her songs from the obituary without explanation or permission. That was a personal detail we carefully chose to honor her life -- and they simply erased it. For a service that cost nearly $10,000, we expected respect, professionalism, and a facility that reflects dignity. Instead, the aesthetics are dated, uninviting, and in need of serious investment. The staff appears untrained, overwhelmed, and more focused on packing in back-to-back services than honoring the people entrusted to them. My family has used this funeral home for years, but after this experience, that ends with me. My mother deserved better, and families deserve to know what they're walking into. I hope people start paying attention and choose a place that truly cares instead of one that treats grief like a business transaction.

It truly pains me to write this review but I do it with the sincere hope that the owners will use…read morethis feedback to improve their service in all areas. I was in town to help a family member complete the arrangements for her mother's funeral. Staff was told multiple times that we had not planned a funeral sevice before. But, from the 1st meeting that I attended I got an uneasy feeling about the level of service she'd receive. There is no continuity of care with staff. Too many different people to deal with when you're grief stricken. This resulted in fractured or downright miscommunication. Timelines were unclear adding to stress. Questions we had were often meant with blank stares. I could write a book about everything that went wrong or was mishandled but don'thave that kind of time. Suffice it to say, this business needs to level up their front-office professionalism and processes. They need to understand that families are grieving and at their weakest point. And, just because someone has attended funerals that doesn't mean they know the ins and outs of planning. This is THEIR business. It should run like a well-oiled machine. Now for the positive. Although the obituary needed a lot of re-work over 2 days the printer (who we had to insist on speaking wirh directly) was easy to work with and went above and beyond to get it right once she understood what was needed. She is the reason I'm adding a star. Otherwise it would be 1 star.

My mother's funeral was at Calahan Funeral Home and it was a disaster. They stained the back panel…read moreof the coffin and did not say anything. We discovered the stain and they refused to pay the expedited shipping fee because they said it was too much. The services was the next morning and they gave me their word they could replicate the design on it. I found out the day of the services they did not put the correct design on the back panel. I was devastated! The obituary was terrible. It looked unprofessional and we followed exact guidelines to get it done on time. I spent days working with the printer to get the obituary the way we wanted it. We missed the first hour to see my mom dealing with the printer. They were unorganized and we spent all of our time trying to get things done rather than grieving for my mom. I would not recommend Calahan Fineral Home. I am still devastated at what we went through dealing with them.

AA Rayner funeral home provides tremendous services for families in their times of grief. The…read morequality of the work and cleanliness of the facilities is second to none.

Went for a funeral the free parking is limited so arrive early. Spacious room, for three service…read more Space between the pews are small for the center chapel. Don't know the cost.

Vera, Hudson and Keith Robinson were amazing to work with.They provide a professional and expertise…read moreservice to the king family.And we will definitely utilize their services again.

The Doty Nash Team are very professional! Our family was very pleased with their service.read more

I give high praise to Cage Memorial. In 2023 they handled my mother's funeral service, navigating a…read morecomplex process. She lived in Atlanta, GA with a family member, until her death. Then we had her remains sent back to Chicago for interment. Cage Memorial worked with a local Atlanta funeral home to bring our mother home to Chicago and then arrange the usual and customary funeral arrangements. They were patient in dealing with our small family and navigating the requests of the three family members involved in making the arrangements. In 2025 our family decided to move our grandmother from a remote south side Chicago cemetary to the same location as her children. Yet again, this was a complex process, requiring special permits from the city and coordinating with the original cemetary to move our grandmother. These transfers only take place May to September, just to complicate things even further. Cage was so professional in their handling of the challenges in this process. They kept things simple for the family who do not live in Chicago, communicating via text, email and offering digital documents for signature. The family couldn't be there on the day of transfer, but Cage kindly took photos of the procedure. I have the highest regard for Cage Memorial and recommend them for you funerary needs. The quality of care and value of their service was high.

I used Cage when my dear Mother passed. The service was more than excellent it was outstanding. I…read moreworked with Nicole Travis during the preplanning process and with Roland after my mother passed. They were both very empathetic to my loss and spoke in a way that relaxed us during our meetings with them. Most important, my mother looked amazing. No heavy makeup or heavy lipstick. Mom looked just like herself and her clothes and church hat fit perfectly. The staff were very professional during the visitation and service, to include the limousine driver. Plus, the Cage facility is beautiful with ample parking. I highly recommend Cage to care for your loved one and your family.

I have been walking through Oak Woods Cemetery for many years, and the new folks in charge are…read moremaking this cemetery beautiful again. The area is cleaner, improved landscaping, everything looks so much better. It's a beautiful and historic cemetery.

I left a one star review 24 days ago. Management did reach out to me and invited me to leave my…read moreinformation with Ms. Erica D. I have left several messages for her in the past For some reason, I thought this time would be different since Management got involved, but I see that it is not. My mother had a message for (Ms.Erica D.) This message, I believe, would work out the problem that my family is having with Oakwoods but no one will call me back to get the message. Never mind posting! Try picking up the phone and calling 312-480-8804. Everybody is not well versed in technology. Patricia Alexander

Losing my dad was the hardest thing I've ever had to endure. I had many special request and I am…read morejust amazed at how Elmwood Chapel made everything just perfect. I cannot say enough good things about Elwood Chapel. They really went out of their way to make sure that everything was just as we requested. I am so very grateful for their caring, compassion and professionalism.

Attended the service at this facility on Thursday August 11, 2016 and I have to say that this…read morefacility lacks organization, empathy, sensitivity, and tact.