We brought our car to this location, a couple times since the son took over. Can't me more with his…read morework and professionalism. He is the most reasonable priced individual in the area. Service is quick and efficient. He also tightened up a few items that were rattling at NC under the carriage.

I had many many BEST experiences with Donald Partridge, who is the owner of this car mechanic shop…read more He is very very very very honest. He never up sells. I had my car leaking oil from bottom, with red check engine light, I went to another mechanic out side, when I observed this problem (I was outside the city at that time). That guy told me it would take $500 to fix it & get the check engine off. Donny fixed it & charged me $50 bucks. Many times, when I feel 'this repair probably would cost a big money', Donny fixes quick & doesn't even charge any money (if they are quick fixes of 5-10 minutes) or charges way lesser than what my expectation is (as said, he is very honest). He is very knowledgeable in his field (worked as service manager for a dealership for 10+ years). He identifies the problem way quicker than anyone else I saw so far & charges only for his lesser time, so his cost is cheaper than others. Also he doesn't upsell & does exactly what's needed for the problem to be solved. I will give 10 stars out of 5 to Donny. He's an example of how one should do business honestly. Never found a mechanic like this in 10 years of my US stay. Another plus here is the full service gas station, which is priced on par with other local gas stations (which are self service though). I always get my gas filled here (with the luxury of without getting down in the cold weather).

When I brought my truck in to have a muffler noise checked out, they found the issue & told us the…read moreparts weren't covered under the bumper to bumper warranty & tried to get us to pay out of pocket. We expressed our concern with this not being covered as it absolutely should have been & ask that he double check. He assured us that this issue was not covered and that he called 'personally' and spoke to the warranty company. something wasnt adding up. we did not have them fix the problem and got another opinion. The problem was 100% percent covered under warranty, the guy never called & was a total jerk through the process. heavy set service guy. never again!!!

I just bought my my second van from Salvadore's this makes a total of 6 vehicles. The salesman…read moreRandy Parker was great very helpful very knowledgeable.John Zalatores Buys great cars and prices very reasonably. The finance man Parish Kelly explains everything does not rush you looks for the best rate and situation for your financing. Would recommend highly for I purchase of a new vehicle. And tell him I sent you.

We are incredibly happy with our Kia. The quality is fantastic and the…read morefunctionality/features/performance of the vehicle is simply amazing! Beyond happy with the vehicle!! Our experience with Ron Bouchard has so far been positive. They are somewhat typical as far as dealerships. Sales is not too pushy, but as with any dealership, they make money on sales, upgrades, and service and as such have been predicable with their tactics. They confidently declare they are different from other dealers because they don't charge above sticker price, which appears to be true, but I wouldn't consider it a selling point. While I appreciate not paying above sticker, I would never pay above sticker so this doesn't help much. While I appreciate the straight forward pricing and I would love to believe that they are better than other dealers, anytime someone tells me to trust them, it sets off a bunch of alarms in my head and I worry that if they have to tell me that, instead of discovering that on my own, is it true? Either way, the vehicle is absolutely amazing and we truly love it. I can't say it enough, we LOVE OUR KIA! We also have a Porsche Cayenne and the Kia is as good or better than the Porsche. Nonetheless, the sales process is standard and the honesty/knowledge/promises are as always, questionable. With all that said, would I return to Ron Bouchard Kia? Yes, more for the quality of the vehicle and the convenience of the dealer location.

I inquired about a Kia EV6 on the Ron Bouchard Kia website listed at $23,999. I live in NY and I…read morewas told there was someone local coming to look at the car that night, and they'd call if it was still available after that. I said yes, please call, because I would buy the car. The local customer bought the car that night. Fast forward two weeks; I get a call from Ron Bouchard Kia saying the buyers brought the car back because they didn't want it anymore, and was I still interested in buying it? I say yes. They send me a link to the car - surprise, it's now listed at $26,990. I ask if they'll sell it to me at the price it was previously listed at just two weeks ago. Answer: no. The price is now $26,990 because "when you first inquired about this vehicle, it was listed at our lowest price due to how long it had been on our lot. Now that it's newly back in inventory, the pricing has been adjusted to reflect current market values. If anything changes on your end feel free to reach out!" If this is how you want to be treated as a customer, I guess buy a car at Ron Bouchard Kia.

My wife and I have been to several dealerships for months, so I'm quite familiar with pressure…read moretactics and there were none here. Just honest, knowledgeable people doing right by their customers. Eduardo was outstanding. He walked us through our best options, answered every question, and never once pushed us toward anything. Jamie in financing was just as exceptional. He gave us straight, useful information on which warranties actually made sense for us instead of trying to sell us everything on the menu. This was an hour's drive from home, and it was worth every mile. High-integrity team, zero games, fantastic experience start to finish. If you go, ask for Eduardo. Super nice, genuinely knowledgeable, and he'll take care of you.

The business manager either lied or is ignorant about an extended warranty. Jaime (biz mgr JC)…read moretold me the warranty is 7 years from the date of my purchase 8.2023. I tried calling him several times recently, but, no reply. Be forewarned... Details: Rating: ​Review: Extremely deceptive warranty practices from both the dealership finance office and the warranty company contract, itself. ​When purchasing my vehicle at Nissan of Merrimack Valley in Chelmsford, the business manager, JC., directly promised me that the car would be covered under warranty for 7 years as of August 2023. Based entirely on that clear, verbal assurance, I agreed to the contract. ​In reality, the agreement is structured in a deeply misleading way. The contract itself fails to clearly pinpoint an exact expiration timeframe upfront, burying the actual terms under a sea of tiny footnotes at the bottom of the page. Instead of covering the vehicle through 2028 as explicitly stated during the sale, the fine print ties coverage to fine-print dates that shorten the protection drastically. ​Both the deceptive sales pitch by the business manager, J.C., and the deliberately confusing structure of the warranty company's contract are completely unacceptable. To make matters worse, I have tried calling J.C. several times to address this misrepresentation, and he has completely ignored my calls. Avoid relying on anything promised verbally in this finance office (JC), and watch out for the hidden fine print in their warranty contracts.

I do not recommend purchasing a vehicle from Lahti's in Leominster MA. We purchased a new vehicle…read morefrom them May 2025 and have had poor service from the get go. There is no communication from them. We asked if needed a bank check or anything to complete the sale. No one got back to us. After the purchase they said they would call us when we can bring the jeep in for an inspection sticker. No one got back to us. We were told the registration would be sent to us. We have not received it still. We've called and emailed them to find out more information. No one got back to us. This dealership makes the process of buying a new car even more difficult than it has to be. I cannot recommend using them for any future car needs.

I've called multiple times and promised a call back to no avail. Where should I begin... I…read morepurchased a new jeep three months ago with a broken windshield that I mentioned multiple times and was told the manager would call me back... they didn't.... I also mentioned I never bought a vehicle without a packet with the copy of the loan agreement... which I still don't have. Furthermore, I never got a copy of the extra 35$ a month coverage I got through Lahtis as if I never even purchased anything... never in a million years would I purchase another vehicle from this place or recommend any of my friends or family! 50k and I get the old he haw!!

I wanted to share how much I appreciated salesperson Daniel Gauthier recently. He has a wonderful…read morepositive attitude and made me feel valued and supported throughout the entire lease process for my new 2026 Hyundai Tucson Hybrid. This is my third lease, and Daniel made it by far the easiest. He was professional, patient, and truly took the time to ensure all my questions were answered without any pressure. If you're looking for a seamless experience and a team that actually cares about your needs, I highly recommend asking for Daniel!"

Best detailing. Have a 2008 Dodge 7 seat van. Used to haul kids, kayaks, food, cement blocks,…read moretile, everything back and forth to Wellfleet on Cape. Also road trip to Ocean City beach No. Carolina. This van had more sand in it than Newcombe Hollow Beach. Kids drink stains, seashells, etc. etc. Not sure how the crew at Rt 2 did it but the van shines. Windows are clean even the side windows with ice cream smears. Carpet looks good. Had big swipe along driver side door that is mostly gone. And, very nice people (live, real, people) to speak to.

Poor customer service. I would never recommend or buy anything from this place again.read more

Very professional folks. It's a dealership with a small town shop feel. They go out of their way to…read moreget you back on the road. My truck let me down on the side of 2A at 3:45 pm. I got it working just enough to get to their shop. Service closes at 5, but they waited on me after they closed. They didn't have to do that. Great shop ran by great folk.

The "Vehicle Inspection Report" completed on my vehicle did refer to a rust hole in the (rear)…read moresubframe; however, the damage was in the front subframe. After repeated phone messages and e-mails asking for a correct report, I was told that "once in the system, it can't be changed". Seems odd.

Terrible - leased an electric vehicle and they promised a $7500 tax credit. Can't happen on a lease…read moreor the dealer took it. Bought numerous vehicles there over the years, went back to trade the last one and they told me they didn't want it. Stay away from them - they are the typical sleazy car dealership.