On July 26 our new Hot Springs Jetsetter departed Texas Hot Tubs' headquarters in Fort Worth under…read morethe personal supervision of a corporate partner and headed for the Austin store. One week later a huge Cen-Tex crane arrived at our home and expertly removed and replaced tubs from our elevated, rear deck. It was frightening for us to watch but Michael Reina of Cen-Tex Crane rigged and relocated the tubs like magic. Robert Aguilar, Vice President and Co-Owner of Texas Hot Tubs directed his A Team from the front lines and they never missed a beat. Fausto, Texas Hot Tubs' tech completed the installation and start up and we couldn't be happier. Would I recommend Texas Hot Tubs? Hell Yeah!

They lost Daniel.....This company cannot keep good or bad talent…read more This company was horrible about follow up and service until about a week ago. I purchased a hot tub for cash over Thanksgiving 2022 and it was delivered promptly, however, the team who delivered it, didn't speak much English and when I had questions, they mocked me and acted, or actually didn't know what I was asking. I had to call their supervisor in order to get the message to them (as they stood waiting in the yard). They dropped it off, installed the electric required to run the hot tub (that part was smooth - not cheap). I was given a starter chemical kit, but no one knew what I was suppose to do with it. They told me to call the office. It took almost a WEEK for someone to just let me know how to add proper chemicals. I still don't understand how to treat the pool with chemicals because the sales office manager (Philipe) was terrible with post-sales/service. Eventually, he was fired or quit - probably a good move. He was awful to work with (post-purchase - decent salesman but horrible follow up and service). Our hot tub purchase was a happy occasion so I continued to TRY and remain positive. After the first month or so, the control panel went out and, at the time, the Austin location had NO SERVICE available, so they had to have someone from Dallas come (Eddie - he was great). It took a few efforts just to get on the calendar, but it finally happened and Eddie, once he arrived, was very fast and efficient to repair. About another couple months (still within 5 months of purchase), the waterfall broke. I had to, again, require service. I reached out.... it took a week for someone to call me back, I had to speak with multiple people, and after all that, and a few no-shows it took 3 weeks for someone to come out. In their defense, there was some bad weather, and their one and ONLY service truck broke down. After calling about 5 times, having service persons no-show or cancel on me, we finally got a call from Daniel. Daniel is why this rating is not a 1 star. He was great!! He was polite, he knew exactly what he was doing, and what he was talking about. He was apologetic and understanding about my situation and, pretty much, saved the company's reputation as far as I'm concerned. Thank you, Daniel!!!

This review is just based on first visit, I'm still yet to receive a quote and my carpet…read more Went there on weekdays, they close at 3pm but are able to accommodate a few mins after. It's a pretty factory type of setup. Nothing fancy there. We met an old person (not able to remember his name) but he was pretty good in listing out all details and answered all our questions with patience. They will show you options on which thread you want to choose for binding and give pretty good advice on color combinations. We were expected to receive a call back from shop's manager but it's been 2 days, my husband tried to call them but they never answered. We haven't paid anything yet but they still have our carpet. First round of quote seems little bit on pricy side but will find out.

Been using their services since 1998 when they bound the edges of a carpet remnant from a new…read morebuild. Used them again to create a runner for a wood staircase, also a new build. Recently they repaired a wool Persian that had been damaged in a corner and was beginning to unravel. Fair pricing and quick turnaround.

Completed a shower and bathtub/tile surround in white. The top of the tile surround is still…read moreshowing the old color. I have called to have this repaired...no answer. Also, I was told that I had to reinstall the shower doors myself. I do not recommend using this company.

Super unprofessional, missed 2 appointments and then the day of missed their window of service…read more Then decided they just didn't want to do the job. Waste of 2 weeks.

The guy that "helped me". Was obviously new and had a bad cold. The new to the job I respect…read more But... I waisted 30 minutes trying to get just a few simple questions answered. There were several employees in the small store in the back that were of zero help. He would go ask the manager a question and come back to me without a clue. I was looking forward to trying the Aura but noway would I do business with Clements after the experience I had. Headed to Sherwin Williams.

Clement's paint store is Benjamin Moore with a new name, just FYI. So they have all of the Benjamin…read moreMoore colors and also give contractors a discount. This store is pretty large and they have an especially good selection of paints and accessories. They also have an incredibly attentive and helpful staff. Two employees there are paint match experts, and will do a match that is as close as you can get to exact if you give them a couple of hours. I needed something quickly since the contractors were at my house waiting, and he used the computer to get a color match that convinced me, at least, that it was perfect. So imo, even their quick match job is as good as that other paint store that covers the world. They're open 7-5:30 M-S and closed Sunday at this location. Parking is available in the adjacent lot. Time to break out that honey do list and get cracking.

Are negative stars possible? Reached out to him after a…read moremention in the local paper. At his request, sent him a copy of the article in which he was mentioned. Told him what my needs were. He responded he is sometimes in Lakeway, no problem. I have called and emailed multiple times since then, with no response. How does he stay in business??

Terrible quality, terrible coordination with our general contractor…read more We selected T-Square to build cabinets for our remodel after a discussion with the owner assuring us he had experience designing and building the type of laminated modern design we were looking for. Our big mistake was not asking for, and reviewing past work! Cabinets had issues with install such as interference with known adjacent door trim and ill fit into known cabinet space. Design and build of cabinets was very poor, with issues such as inconsistent door gaps and door faces, "racetrack" shelf brackets used vs drilling holes in side frames, inconstant toe kick heights, glass doors being installed with different surfaces out and in, doors that open by themselves, scrap 2x4s used as bracing inside cabinets, etc etc . The result is, after 5 years, our frustration of living with our poor decision daily has resulted in removal and replacement of the kitchen and the cabinets are on their way to Habitat for Humanity. Perhaps they will find a use in someone's garage, and T-Square will remove our project as one of his successful designs from his website.

We recently had a kitchen remodeled at our 30 year old home. We approached Kitchen Central to start…read morewith the design and worked with Maria and Gazi on coming up with a design that worked for us.We added the laundry & dining room into the project impressed by their design capabilities. We met over 3 weekends to come up with a design that worked for us, with some fantastic solutions that eliminated the issues with flow and storage in our kitchen & laundry room. From design to execution, the team at kitchen central worked well, delivering a functional kitchen to us in much less time that we had anticipated. They showed up early everyday and worked with us to ensure that we were getting our requirements met. When we wanted some enhancements they were quick to adjust. They have an exceptionally skilled team headed by Michael that handled everything from demolition, floor, tiling, plumbing, countertop & backsplash fabrication , drywall & painting to hanging sleek sliding doors to installing appliances and also worked on our lighting which made a huge difference. They delivered to us a breathtakingly beautiful & well functioning kitchen on time and with great quality of workmanship. Our laundry room is a lot more usable with the solutions they came up with. We highly recommend this team for any kitchen remodels. They aim to please with their design and meticulous project planning. This is the most hard working crew we've seen. It was a pleasure working with them, we're happy to give them this review. It's been a few months since the remodel was completed and we are grateful that we approached and trusted Kitchen Central for this project.

Kitchen Central transformed my dark and out of date kitchen from the 1970s into a bright and open…read moreentertaining space where I can host friends and family for years to come. Maria worked with me to understand how I cook and how I wanted my kitchen to feel. Then she created the most beautiful design that Mike and team executed quickly. I couldn't believe how much they were able to accomplish each day. They were a machine with the demolition, rebuild, and install. I'm still awestruck by my new kitchen still, four months later. Thank you so much, I love love love it!

Jimmy and his team did an amazing job turning our side yard for our short term rental in Austin…read morefrom a plain lawn yard to an amenity rich yard for our guests. With my design, I was able to work with Jimmy to come up with solutions that would fit our budget. I also worked with him again to re landscape our front yard which was just lawn. I wanted to use native TX plants that were low maintenance. He was very knowledgeable and was able to work with his local nursery vendor who also helped guide plant choices. I'd highly recommend Jimmy and his team for your next project.

Very unhappy customer. Grandview did some landscaping for me. The job was not done correctly. I…read morehave been going back and forth as to when they will have time to fix the work. Have been getting the run-a-round. They were supposed to come 2times and no show or even a call back to reschedule. USE AT YOUR OWN RISK. DO NOT RECOMMEND THIS COMPANY.

We are tired of 1970s plastic cabinets in our old kitchen. We had a quick decision to get our…read morekitchen remodeled. Got a few requests for quotes. Rosie at first choice cabinetry had the best customer service. She showed me the showroom and materials and gave a free kitchen cabinets design platform. Immediately I made decision to get the cabinets ordered. Less than one week we have our beautiful cabinets shipped. Also they have the most gorgeous countertops too. We also ordered from them. Our kitchen won't complete without your great customer service and best quality. Thank you.