I dropped of screens that needed to be replaced due to heavy rains & was told 7-10 days. The…read morescreens came back in 5 days! The screening materials were better quality than I had from other stores. I am very impressed with the overall work. Looking forward to going back to see what else they have to help me with my ongoing house repairs! On a side note, front desk staff are very polite & professional too!

This is my go to hardware store. I always start at Gordon's and if they don't have it in stock they…read morecan usually order the item. If you need to know how to fix something and you need instructions or options Gordon's is my favorite store,

Larson Storm Doors: Purchased NEW late October 2025. Storm screen / Windows mechanism broke late…read moreMarch 2026- 5 months after professionally installed! Larson's says: You fix it yourself and/or at your expense!! NOT RECOMMENDED given $650 spent including installation...

I visited Lowe's on 12/26/25 during the tail end of their Christmas sales. The store had signage…read moreand displays indicating 75% off Christmas decorations, but when I attempted to purchase several items, the store refused to honor what was clearly being advertised as store deals. Unfortunately, the most disappointing part of the experience was the interaction with the store manager, Steve Mackey. Rather than helping clarify the pricing or de-escalate the situation, he was extremely rude and combative. The conversation felt less about resolving a customer concern and more about asserting authority. The overall impression was unprofessional and unnecessarily confrontational, which only escalated what could have been a simple discussion. That said, I do want to acknowledge one male employee who was restocking merchandise at the time. He was calm, respectful, and genuinely tried to advocate for Lowe's by assisting and explaining what he could. He represented the type of customer service that would normally make me want to continue shopping at this store. I would strongly recommend that corporate leadership consider providing Steve Mackey with additional training in professionalism, customer service, and de-escalation techniques. Leadership sets the tone for the entire store, and this experience did not reflect well on the Dekalb, IL Lowe's brand especially during a busy holiday sales period. I hope Lowe's takes feedback like this seriously, as there are clearly employees here who understand and value good customer service.

Great selection at this Menards. I noticed my items were cheaper than suburban Chicagoland…read morelocations too. Plenty of parking.

Worst product ever $250.00 did not make it through 1 cutting of my yard. Menards doesn't take any…read moreproduct back not even 1 day, last one I had lasted 11 years. If you want to throw away your money never shop at Menards. I used to shop here and will not again. Pulsar lawn mower 21" $250.00 again no lawn mower. Garbage CRH

Not a friendly company to deal with. I bought trim from RP Lumber in Woodstock, formally Alexander…read morelumber. Jim was not a great guy to deal with. In the end I was over charged and couldn't get anyone to talk with and help with the wrong charge. Jim was rude about the whole issue and he is an assistant manager. Would recommend finding another company so you don't run into the same issues or something else

From the owner: R.P. Lumber is a family-owned full-service hardware retailer, building materials supplier, and…read morekitchen & bath design center with over 80 locations serving local communities throughout Illinois, Missouri, Wyoming, Wisconsin, and Iowa. We've been delivering our industry-leading "Best Service. Best Value." promise to DIY homeowners and pro contractors since 1977.

It's Sunday morning at 11:00 and the auto parts area is empty. Just me and the guy behind the…read morecounter is too busy to look up a prior purchase to locate a part number. Wouldn't even try. I wonder why I waste my time when it's easier and less expensive to order on line. The only advantage of local business is to offer personalized service. When that is absent there is no reason to patronize / shop locally.

Wow talk about mega store it has everything I mean clothing food Xmas trees and auto shop…read more Horse harnesss

I had a very disappointing experience at the DeKalb Illinois Harbor Freight location on Sunday…read moreevening. I arrived around 5:50 PM to purchase a generator. I was greeted at the front and told the store was closing soon, but I explained that I was only there to buy the generator and was directed to the back to grab the ticket. When I returned to the front, I was stopped by the supervisor who told me I could not purchase the generator because he was not willing to perform a carryout. He said it takes two employees, they only had three workers on shift, and he had too much to do. He told me I would have to come back the next day. I asked if he was serious and he confirmed that he was and again stated that I would not be allowed to make the purchase. When I asked why the approach felt aggressive, he said he was 6'4 and probably comes off aggressive but was just telling me how it is. I requested contact information for a store manager or district manager and was only offered the corporate 1 800 number. They gave me the store managers name, and surprisingly I knew the person from a past life and mentioned that he a good guy and I know he believes in good customer service. At this point the female front cashier stated that they did not care if I know him, called or FaceTimed anyone and repeated that the store was closed and I could not purchase the generator. At that point the tone from all three employees became increasingly aggressive and I chose to leave rather than escalate the situation further. I had driven from Rockford specifically because this store had the generator I needed in stock due to ongoing power outages. While I understand I arrived close to closing time, I was ready to make an immediate purchase of a high value item and simply needed basic assistance with the carryout. I am very disappointed by how this was handled and by the lack of professionalism and customer support shown during this visit. This experience did not meet the expectations I have for customer service and unfortunately left me with little confidence in returning to this location

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

Easy transaction from order to delivery. Two loads delivered next day and dropped exactly where I…read morewanted. Great communication throughout the process. A+ would reccomend.

Looking for a Firecracker Plant, staff was very helpful…read more They had a good amount was directed to the back of the greenhouse. Price was reasonable I also picked up a few other plants. Was worth the trip from Winfield out past St Charles on RT64!!!

I would like to update my review. I did have the sofa redone at your shop. We discussed ad nauseam…read morethat it would be a comfortable soft sofa and that the velvet would not attract as much dust and lint as it does. You said it was specifically a better product. I had another chair recovered in velvet at Calico Corners in Wilmette and it does not attract dust and lint at all so it is not necessarily a function of all velvets. You were not nearly as helpful as you sound here on yelp when I had these complaints after the sofa was done. You' were completely unresponsive and refused to assist any further. At minimum, the sofa should've been comfortable and you definitely did mislead me on your product.

I have to admit that I haven't (YET) purchased anything from MegMade but have inquired and visited…read morethe shop over the past couple of years ever since I saw her pieces at the Randolph Street market. Meg and her team are super creative and helpful. Her pieces fit into any home and interior style. I also feel like their marketing and space is just really genuine and friendly! I saw someone mentioned they took stars off for items not being on 'sale' during this time. I gladly will support local and handcrafted any day. Thanks Meg and team!

I recently purchased a mattress and then went back a week later to purchase power frame and I…read morereceived great service and I'm extremely happy with the product s I purchased. Both will and Brian were great help in the store helping me choose the items that I want and even loading the power frame into my car the day I went back as I wanted it home right away due to a back injury. Sumo and Marcus did a great job with delivery and set up and ate very courteous and professional. ​

We purchased from these guys a few years back. We then were silly, and purchased a few pieces from…read morethe ashley furniture in Geneva. STAY AT CURLYS. Geneva was as bad as the bad reviews say, complete with dishonest delivery men and absolute snobs. Both my husband and I are regretting not sticking with Curly's. We won't go back to Ashley in geneva. Curly's had good delivery, honest people who were skilled at bringing furniture in a house and down a set if stairs. We are forever team Curly's.