I had a great experience at Kelly Vision Center! My glasses prescription is unusual after cataract…read moreextraction and lens implants in both eyes 16 years ago and detached retinas and laser weld in both eyes, the right eye being more recent in 2019, and then having scar tissue pull a small hole in the retina in 2024, which was resolved by steroid drops. Not mention astigmatism in both eyes. But they took time with the refraction in December 2025, and now I have a great pair of progressive lenses that leave my readers in the case and give me so much better vison than before! Came to Kelly Vision Center after years with a much larger and better known eye institute ;) which was also good but which my new insurance no longer covered. Kelly Vision Center is top-notch, and I recommend them to anyone in Madison, Goodlettsville, and farther.

Although I haven't been in yet, I am excited about my visit to come. The receptionist Darby was…read moreawesome and made me feel like I have found a new place to call my Eye Home. Looking forward to meeting the staff at Kelly Vision next week! Taneshia King

My mom and I been with Dr. Choate for 15+ years. My son has gotten 2 of his first 3 pairs from…read moreDr.Choate. I have no complaints. He has a wonderful staff supporting him as well.

Great experience, Dr. Choate is very professional, thorough, knowledgeable and his staff could not…read morehave been more caring and helpful. When it comes to my eyesight I want a skilled professional caring for my eyes. Dr. Choate uses the most advanced technology and I have never had a more extensive exam. I drive from Alabama because I trust his opinion and value his knowledge on everything eyes! I am so excited to be driving clearly at night without glare and using my computer without eye strain . It does take your time, but he is also spending his time to make sure your eyes are the best they can be. Five Stars!

We took our son to Dr. Judd for an exam. We were told the best route to go was Vision Shaping…read moreTreatment (VST), which consists of wearing special contacts at night to help correct vision and allows the patient to go without contacts or glasses the next day. Even though this cost well over $1,000 we thought this was a great solution so our son would not have to wear glasses everyday. At first, the VST was wonderful and we were happy with the results. The contacts, however, are hard and break easily. After breaking a few ($125 to replace each time), Dr. Judd recommended a different material that would be less brittle. My son starting having severe eye irritation. When we finally were able to see Dr. Judd (a whole other story), he was not helpful and referred us to our Pediatrician. The Pediatrician told us it was an irritant (contact) causing the issue. This continued for months with little help offered from Judd. When we would call his office we would be told he was busy and could not talk. When my son's eye was so bad that he could not go to school my wife wanted Judd to see his eye in this state so he could better diagnose the condition. When she stopped by the office she was told Judd was too busy to step out and see him. My wife offered to wait and they refused her and my son. What kind of a "Doctor" does that? Other than telling us to try a few different contact solutions and "give a few weeks" we were left on our own. Finally, we asked if we could go back to the original contact. Even though it was brittle, at least it worked without severe irritation. We were told he would try a different material for the contact. Well, if it was not the contact initially (only offered different contact solutions) why was this the magic fix this time. We were told the new contacts would be red and would arrive shortly. When the contacts arrived they were green (not red) and one was much smaller than the other. My son tried to put them in but the smaller one was "floating" around and did not seem right. We immediately called the office only to be told that Judd was too busy (again) to see us. When we questioned if we got the wrong contact we were told no and to keep trying it for a few weeks (how dare we ask if they made a mistake!?). Why would a "Doctor" not agree to see us and verify if there was a mistake made? My wife repeatedly asked to come in and was declined by the office help each time (keep in mind that Judd was always too busy to even return a call....always). The only advice we got was too keep trying for few weeks and see how it goes. We finally had enough and asked that if we could not see Judd we were going to have to look for a new Doctor because it was not fair to our son. They again declined to put Judd on the phone. My wife said that we would not be back if Judd would not respond. We got a voicemail later in the day from the office (not from Judd) stating that Judd was "releasing" us from his care. Funny how he "released" us after he was fired! Also, to add insult to injury, my son's school performed the annual eye exams last week. His prescription glasses he has been wearing from Judd evidently were not correct either. HE FAILED HIS EYE EXAM WHILE WEARING HIS GLASSES FROM THIS OFFICE!!!! Bottom line here. This "Doctor" was only interested in selling us a very expensive "solution" and moving on. Once he had his money he would not agree to take calls or even see us on occasion. He definitely did not show compassion or empathy to an 11 year old in serious pain, or worry about his well-being on several occasions. If he did he would not have consistently deferred to his office help to pass along the "try it for a few weeks" diagnosis. Stay away from this office and these disingenuous/insincere people. Once they get your money you are only an inconvenience to them. Period.

Unfortunately I have to be honest here. Dr Judd is a wonderful eye doctor. He is a nice guy and he…read moreis very thorough. He explains things so they are easy to understand. However, his office staff needs to get it together. They are severely lacking in customer service skills and, at times, in common sense. For example: I get a text message in the middle of my work day asking me to call them and confirm my appointment for tomorrow morning. This means I have to interrupt my very busy work day to call and say I will be there. Every other doctor's office calls me to confirm and leaves a voicemail to say if I need to reschedule to call them back, otherwise they will see me at my scheduled appointment time. This way I do not have to stop what I am doing and call and waste my time. I value my time a lot, as I am very busy. To top it off, when I called, the person who answered the phone sounded like she had just woken up and I couldn't understand anything she was saying! I could not even hear her name! There have been several little instances like this in the past, some more severe than others. My point: Customer service has always been very important to me anywhere I go, so I would love to see an improvement here. Otherwise I may be looking for someone different in the future. Sorry Dr Judd, but your staff completes the experience in your office. It needs to be a good experience all around.

I have been a patient of the Eye Clinc of Goodlettsville and Dr. Judd for over 3 years…read more Dr. Judd and his assistant Lauren also have a great relationship with Loden Vision, which made my decision to get LASIK at Loden a smooth transition. I love how I am greeted warmly and am treated very personably every visit! They have great technology to make sure your eyes are receiving the best care. Dr. Judd is excellent and was able to help my eyes when other eye doctors never addressed the issue. I highly recommend the Eye Clinic of Goodlettsville and Dr. Judd for eye care!

Requested an immediate refund on eyeglasses & lenes which were not correct. Was strung along by…read moreoffice staff and doctor for 3- weeks and finally told, 'we'll refund the money for your glasses back to your health card'. Dr. Judd's office never refunded the money for the glasses. Simply put, this office is not above swindling you by taking your money but not honoring your request for a refund should the product - eyeglasses & lenes - are not correct. Stay clear of this dishonorable business.

I've been going here for years, 10 to be exact. I originally started seeing Dr Stamper the first…read morecouple years but moved to Dr Burgon when I had to reschedule and there was no other availability. Both doctors are amazing! My kids see Dr Uhl and she's great too. The staff are very professional and they have some really high tech equipment that makes exams a breeze. The only negative is that you have to book your appointments months in advance, but that just means they have lots of clients, which is a good thing!

I had an appointment on 5/9/2024, From the time I walked in to the front desk to the time I left I…read morehad a 5 star experience. The girl at the front was very nice, The other gentleman at the front desk was also nice even though he was an Auburn fan. lol Then there is Michelle and Amber they were rockstars they went over everything in detail and answered all the question I had about what my insurance covered. Dr.Stampers crew gets 5 stars . I would definitely recommend them to everyone I know.

First time there,the staff is amazing and so friendly.Best experience,setting up so I can have the…read moresurgery I need.Will definitely recommend them

Service, service, service. They helped repair my old glasses with a smile. Installed my old lenses…read morein a new set of frames, and then finally ordered new lenses and frames. All with smiles! My prescription is complicated. They helped with ordering the new lenses. It took a little longer than expected for the new glasses to get here, but they followed up with the label before I called. I could get slightly cheaper glasses at WalMart but couldn't get this kind of service. Hats off to them.

Kathy did a wonderful job helping me find two new pair pairs of glasses. She was very knowledgeable…read moreon the different types of lenses that would match with my prescription. Helped me pick out the pair that looked the best despite the cost. Didn't pressure me. She even took the time to fix an old pair of glasses that was broken that I hadn't bought from the shop. I got two pairs of glasses for the price of what I would've bought at my normal eye doctor. Great value and service. Highly recommend!!!

I like the staff. They are usually prompt and the wait is minimal. They have a good selection and…read morethey are pretty helpful. The building could totally use an upgrade but the prices are great and they price match. Also parking is plentiful and free.

This was the best vision center I've ever been to. Dr. Davis and her staff go above and beyond to…read moreexplain what they are doing and what everything means. Since I am new to the area and looking for a new eye doctor I actually picked her from the excellent reviews!

A second time to get glasses from this business. Just the best. I had been to another so called…read morevision center with such poor, poor, poor results. At the time I only went because I was included in a buy 2 get one half price deal. I'd would never have purchased from that other business else wise and have never returned. But Insight Vision Center is just the best as I said. Best staff. Best doctor. Best glasses. No regrets. I will go again when I need glasses and you should too. . .period. P.S. I just looked over at the other reviews on Insight. I knew I wasn't the only one to rave. They do get busy. . .but the results. . .just the best