I had the best experience with the staff here. The first person who took me back for a contact…read morelenses exam (Hailey?) was thorough and knowledgeable, and her reaction to my vision (or lack thereof) was kind of adorable. Dr Haddad came in like the rock star she is, with her transcriptionist (who has keen ears to hear what the doc mutters while measuring and examining so I wouldn't freak out). She told me frankly that I will always need readers with contact lenses. If been flying with wearing them again for years but no doc before has been realistic-each new brand would be better and they weren't. She shifted my expectations by telling me what other optometrists never said as clearly. She taught me about the shape of my eye ball and why it matters. She even saw my floaters! I may have heard most of this before as I've been sight-challenged forever, but she said it all in a way that I remember even two weeks later. She gave me one distance and one close vision lens and it's been incredible how well I can see! My glasses are so thick that I was self conscious in this zoom life we live. Now I can just be me, with my face and no barrier. I'm joyful.

I have had several horrible experiences. My 1st incident I was told if I pay cash instead of…read moreinsurance my glasses would arrive sooner. Being in need of them, I did pay cash so we could travel quicker. Glasses never came in (in the expedited promise) so they offered a prescription similar to my prescription so I could go out of town. They then said my lens would arrive in 2 weeks, but they never arrived (it ended up being a month). They then offered reading glasses and gave me 2 pairs of reading glasses to soften their mistake. When my lens did arrive finally, they were not cut to fit my frames. They told me to return that evening and glasses would be ready. I returned and lens was still not cut to frames. I had to wait an additional 45 minutes while they cut lens to fit the frames. 2nd incident was today 9/2/26 my appt was at 9:15 I arrived a few minutes early and checked in. They proceeded to take multiple people ahead of me. At 10:00 she told me I was next. The receptionist apologized and tried to speed up the process to get me seen, since I was still being bypassed. At 10:15 when I told her I was leaving, she asked if I wanted to reschedule, my reply was NO and I will not return. This establishment will no longer have my business going forward.

I'm surprised that nobody has reviewed this place yet, but let me tell you, if I could give them…read moremore than five stars, I would. I've been going here ever since I was a little boy in my first pair of glasses, and I intend to keep going for as long as they're in business. Lassiter Vision just moved to Goodlettsville and is now known as Antique Optical. It's a small, independently owned optical shop owned by Darrell Lassiter and his wife Kendra. These two people are the kindest, most lovable, most Christian folks I've ever met, aside from my grandparents. As soon as you walk through those doors, they make sure you feel like family. They are the epitome of southern hospitality. I don't think even the meanest person in the world could dislike the Lassiters. Their selection of frames is relatively small, but that small selection includes a huge amount of diversity. You won't find the big names like RayBan here, but you can find any style you want. I recently just ordered a pair of aviator style glasses from them. They have metal frames, plastic frames, and half their frames are vintage, going back as far as the 19th century! All the non-vintage frames come with a warranty, and of course all the lenses have a warranty as well. The Lassiters really go out of their way to personalize your shopping experience. They ask you what style you're looking for and show you exactly where that style is. When you try them on, they'll give you lots of feedback about how it fits your face. For example, if they droop down too far below your eyes, they'll say so and show you a similar pair that doesn't. And once you find that perfect pair that complements your face and your style perfectly, the excitement you see in Darrell's eyes, smile, and voice is priceless! I've never met anyone so passionate about glasses; he lives for this, and it shows! Have I mentioned just how supernaturally kind Darrell and Kendra are? I'll tell you a quick story to prove it. The other day, I broke an earpiece off my old glasses. The warranty had expired already, so I went in to get a new pair. As I was ordering my new pair, Darrell offered to pop the lenses out and into a new frame. Free of charge, just to have something to wear while I'm waiting on my new ones. The new ones come in, so I go back to return the temporary frames they gave me. What do they say? "They're yours. You always need an extra pair!" I offered to pay, but they wouldn't have it. It was their gift to me. I continue to be overwhelmed by their Christlike generosity and hospitality. The only downside to Antique Optical is that they don't accept vision insurance. But it's totally worth it. You can spend a little less by using your insurance and going to VisionWorks or Warby Parker. But if you break them or lose them, they'll tell you, "Tough." And then you'll spend another $300 on a new pair. Or you can spend a little more here, get a personalized choice of the perfect glasses for you, they'll give you a discount, and if you have any problems, walk right back in, and they'll solve your problem for free. And they'll call you by your name and treat you like their brother or sister, not like just another customer. And that's worth an extra hundred dollars.

Always caring, thorough, and professional service. Any time you need new frames, or an adjustment…read moreto your existing frames, head over to Antique Optical. You will be very pleased that you did.

Kathy did a wonderful job helping me find two new pair pairs of glasses. She was very knowledgeable…read moreon the different types of lenses that would match with my prescription. Helped me pick out the pair that looked the best despite the cost. Didn't pressure me. She even took the time to fix an old pair of glasses that was broken that I hadn't bought from the shop. I got two pairs of glasses for the price of what I would've bought at my normal eye doctor. Great value and service. Highly recommend!!!

I like the staff. They are usually prompt and the wait is minimal. They have a good selection and…read morethey are pretty helpful. The building could totally use an upgrade but the prices are great and they price match. Also parking is plentiful and free.

Everyone was super nice and helpful here, from the optometrist staff to the salespeople.read more

I had a warranty claim for my Meta AI Glasses (Gen 1) processed through LensCrafters, and the…read moreexperience was extremely frustrating from start to finish. What should have been a simple warranty service turned into a four-week ordeal because the lenses were initially cut too small, which required them to redo the work and significantly delayed the process. Instead of acknowledging the mistake, the staff repeatedly blamed the delay on the prescription rather than taking responsibility. Because of the delays and lack of communication, I had to drive from East Nashville to the store six separate times, wasting time and gas just trying to get updates on the status of my glasses. When I raised concerns about the inconvenience, I was told that because the glasses were considered "free," no compensation could be offered. This was very frustrating considering the original glasses cost over $700, and I was simply using a $500 reimbursement toward the replacement through LensCrafters. Between the incorrect lens cut, the long turnaround time, the multiple unnecessary trips, and the poor customer service, this was easily one of the worst retail service experiences I've had. Warranty service should make things easier for customers, not more difficult. LensCrafters seriously needs to improve their quality control, communication, and customer service so other customers don't have to deal with the same level of inconvenience.

I've been going here for years, 10 to be exact. I originally started seeing Dr Stamper the first…read morecouple years but moved to Dr Burgon when I had to reschedule and there was no other availability. Both doctors are amazing! My kids see Dr Uhl and she's great too. The staff are very professional and they have some really high tech equipment that makes exams a breeze. The only negative is that you have to book your appointments months in advance, but that just means they have lots of clients, which is a good thing!

I had an appointment on 5/9/2024, From the time I walked in to the front desk to the time I left I…read morehad a 5 star experience. The girl at the front was very nice, The other gentleman at the front desk was also nice even though he was an Auburn fan. lol Then there is Michelle and Amber they were rockstars they went over everything in detail and answered all the question I had about what my insurance covered. Dr.Stampers crew gets 5 stars . I would definitely recommend them to everyone I know.

I had a great experience at Kelly Vision Center! My glasses prescription is unusual after cataract…read moreextraction and lens implants in both eyes 16 years ago and detached retinas and laser weld in both eyes, the right eye being more recent in 2019, and then having scar tissue pull a small hole in the retina in 2024, which was resolved by steroid drops. Not mention astigmatism in both eyes. But they took time with the refraction in December 2025, and now I have a great pair of progressive lenses that leave my readers in the case and give me so much better vison than before! Came to Kelly Vision Center after years with a much larger and better known eye institute ;) which was also good but which my new insurance no longer covered. Kelly Vision Center is top-notch, and I recommend them to anyone in Madison, Goodlettsville, and farther.

Although I haven't been in yet, I am excited about my visit to come. The receptionist Darby was…read moreawesome and made me feel like I have found a new place to call my Eye Home. Looking forward to meeting the staff at Kelly Vision next week! Taneshia King

This was the best vision center I've ever been to. Dr. Davis and her staff go above and beyond to…read moreexplain what they are doing and what everything means. Since I am new to the area and looking for a new eye doctor I actually picked her from the excellent reviews!

A second time to get glasses from this business. Just the best. I had been to another so called…read morevision center with such poor, poor, poor results. At the time I only went because I was included in a buy 2 get one half price deal. I'd would never have purchased from that other business else wise and have never returned. But Insight Vision Center is just the best as I said. Best staff. Best doctor. Best glasses. No regrets. I will go again when I need glasses and you should too. . .period. P.S. I just looked over at the other reviews on Insight. I knew I wasn't the only one to rave. They do get busy. . .but the results. . .just the best

First time there,the staff is amazing and so friendly.Best experience,setting up so I can have the…read moresurgery I need.Will definitely recommend them

Service, service, service. They helped repair my old glasses with a smile. Installed my old lenses…read morein a new set of frames, and then finally ordered new lenses and frames. All with smiles! My prescription is complicated. They helped with ordering the new lenses. It took a little longer than expected for the new glasses to get here, but they followed up with the label before I called. I could get slightly cheaper glasses at WalMart but couldn't get this kind of service. Hats off to them.

I have been a patient of the Eye Clinc of Goodlettsville and Dr. Judd for over 3 years…read more Dr. Judd and his assistant Lauren also have a great relationship with Loden Vision, which made my decision to get LASIK at Loden a smooth transition. I love how I am greeted warmly and am treated very personably every visit! They have great technology to make sure your eyes are receiving the best care. Dr. Judd is excellent and was able to help my eyes when other eye doctors never addressed the issue. I highly recommend the Eye Clinic of Goodlettsville and Dr. Judd for eye care!

Requested an immediate refund on eyeglasses & lenes which were not correct. Was strung along by…read moreoffice staff and doctor for 3- weeks and finally told, 'we'll refund the money for your glasses back to your health card'. Dr. Judd's office never refunded the money for the glasses. Simply put, this office is not above swindling you by taking your money but not honoring your request for a refund should the product - eyeglasses & lenes - are not correct. Stay clear of this dishonorable business.

Not open on Saturdays despite claiming so. Blames it on COVID-19, though we are now in 2022 and the…read morepandemic should no longer affect something like keeping your store hours up to date. EDIT: I am not frustrated about your staffing. I am about the fact that weather you are open or not is not properly communicated through online resources designed to do so. The "we might be open or not" Facebook post isn't enough.

I went to America's Best. Just don't do it! This crew is kind and concerned. They made sure my…read moreprescription was correct and explained everything in detail to me. It wasn't just "can you see this" it was "are your eyes healthy" and "what can we do to make your contacts more comfortable and more accurate". It was all about taking care of my vision and the health of my eyes. I could not have asked for a better experience.