We have been a patient with Hemler Eye Care for many years…read more The location is easy to find with plenty of parking. The entire staff is simply outstanding ! The Doctors are awesome, they do a really great exam and explain everything in easy to understand terminology using state of the art technology. They have such a good selection of frames and options and the staff are always accommodating to your needs, they explain your insurance coverages and work with you perfectly. Highly Recommend

PURE GREED! I needed to come in for an emergency exam and was called later and told the billing…read moredepartment required me to pay upfront due to billing issues from years ago when I was experiencing financial hard times. Fast forward to my last exam, they sent the bill in my husband's name and he paid no attention to it and now I must pay upfront. Also, my husband's insurance paid for a specialized kit to fit him for hard contact lenses due to an eye condition. They did not work out and since he did not get the contact lenses, he was charged $800.00. To echo what someone else said, the business manager was rude and vague when questioned about this charge. We will not go back there.

I just drove here on monday for a confirmed appointment. No one is here yet all other businesses in…read morethis shopping center are open. It did snow yesterday. The site says open. I checked. I called after arrival... not even a voicemail message.... I received a confirmation text this morning.

I have had 2 recent experiences with this company. First, I arrived for an eye exam after waiting…read moreone and a half hours past my appointment time, I was finally told there were problems with there online system. Ya could have told me that when I checked in. So I left and scheduled an eye exam somewhere else. 2nd. issue I stopped in to pick out and order my glasses. Only one person was able to do anything. Although there were plenty of other reps.I had to keep waiting for her to be free to ask her questions, as well as every other employee in the store. After another hour of my time. I give up. Will not do any more business with Americas best

This was my first time to Pearl Vision. I was leary about going after reading the online reviews…read morewhich were not so positive. The two team members were very helpful and even stayed way past normal business hours. They were upfront about my investment, explained all options, and exhibited guest mentality from the moment we walked in to the moment we left. The next morning I called back to change my order and Cheryl took care of it with no problem. Cheryl just called me to inform me that my glasses came in early and are ready for pick up. It's nice to see a customer centric business...very rare in health care.

Do not use this place if you can avoid it. Especially if your company uses VSP. They no longer have…read morea dr. In house, everything virtual. So they won't dilate your eyes, send you somewhere else when and where it may not be convenient. Plus they put a hold against your VSP account so you have to get your new glasses there or wait until the following year.

I have been a patient if this location for many years under quality optometrists until MyEye Doctor…read moretook over. I had received an extra box of right contacts before MyEye Doctor took over. So I called in to order the left contacts, I was told they couldn't do that without an exam. I explained that I had one and just needed the one box. The tech seemed to understand and said she would give me 2 contacts on hand and order the rest. I picked up the 2 but never heard back on the rest. After 2 months, I called in to pick up the rest. Only to be told by the tech yourself that she couldn't order because the system said I already picked them up. Since my prescription expired, she would not order without an exam. I understood that but I will never again trust what My Eye doctor's staff promised. They do not follow through on their orders.

Terrible service. I will not return! My son was there for a contact class. The woman literally said…read morehandful of words to him. Zero help. She also watched him drop his contact on the dirty floor multiple times and about had him reuse it without telling him anything. Thank god I was in the room! Awful awful awful service. Total waste of time and taking my son out of school for nothing.

I am very happy with Dr. Hockman. She explains everything clearly. Answers all questions and does…read morenot rush you through. Have been going to her for 6 years and very satisfied with my care.

Doc and staff are awesome and always pleasant. Highly recommend them for your eyecare.read more