The times I have gone into Cohens I have watched multiple times Kirk the manager get angry at his…read morestaff and treat them with very little respect. It makes me not feel comfortable and not want to return to Cohens in the future.

The manager and staff have always been pleasant and helpful to me. All it takes is politely asking…read morefor what you need or what your vision issues are and they will look into it. This year or so alone they have helped me out twice even! Now my vision issues are finally more or less handled, something I've had trouble with for years. Sure I need what are called Prism lenses which are ridiculously thick but beats not having my distance vision be correct! Decent prices and hours and the new location is absolutely lovely.

My husband recently became a patient/customer here. He mentioned an issue I was having with my…read moreglasses not fitting correctly. Troy was kind enough to fix them for me and she didn't charge me. I am not a current customer, but I would absolutely go back when it's time for my eye exam. They were so nice!

I've been going here since I was 10 years old! The staff is amazing and they truly are nice and…read moregenuine! If you are experiencing any financial hardship the doctors here will work with you to make sure you get what you need at a discounted price! I had to get new glasses cause mine were broken and I didn't have the money at the time to cover the expenses and Dr. Mann worked with me and allowed me to order glasses for the half the price! I recommend everyone here! They are amazing! For adults and even for kids! My son loves coming here as well!

Siobhán, I absolutely love my glasses. They are simply exquisite. I'm so happy to have found your…read morefun and eclectic shop! Thank you for helping me find the absolute perfect pair of glasses!!

Favorite eyeglass shop in New England. Been a customer since she opened 10 or more years ago. I…read moresince moved and travel an hour and a half to go there. I get comments daily on my cool glasses.

Fantastic office! Great staff and the docs are wonderful. Also the place is spotless. Highly…read morerecommend!!!!

My experience was terrific from my first appt through cataract surgery and followup! The office…read morestaff was polite and respectful, the doctors and MA's were amazing! I am hard pressed to see why anyone would give them a bad, or even a so-so review. Thank you to all for a great experience.

Lovely experience throughout- highly professional! I'd never experienced a remote optometry…read moreappointment before and was interested in the process. It was very similar to an in-person visit, possibly somewhat more efficient. My technician Emily explained things well and created a comfortable, professional space. Sales floor staff is super knowledgeable and was really helpful- I'm getting progressive lenses for the first time and Donna helped me fully understand my options in a way that wasn't overwhelming. That's not easy, and I really appreciate her time. Everyone I worked with at this location was patient, upbeat, and struck me as incredibly competent.

For the Most excellent, easy going, informative and professional eye care professional service…read morevisit these folks!

The best selection and staff anywhere!! I've been going to them for years. The quality of the…read morecraftsmanship of the lenses is unmatched. I never thought that the quality of the lens makers differed from place to place but, it does. And the tip that Richard at the Waterford location gave me saved me $500.00 on two pairs of glasses through my insurance that I would have otherwise never would have known about. Thank You, Thank You! I will be a lifetime customer

The staff here are amazing! I went in today with my friend for him to get new frames, she offered…read moreto adjust both of our current glasses. i was under the assumption that mine couldn't be adjusted, but she knew exactly what she was doing. very smart and kind people here. :)

Brooke did a fantastic job informing, advising, and showing me all of the features and options for…read moreglasses I could purchase as well as the insurance and warranty. I got there a little after 5 and Brooke took her time explaining everything to me and even stayed till after they close around 6:20 when they close at 6. She said they could be flexible with where I can pick up the glasses since I live halfway between the Waterford and Coventry BJ's and she said I could get them repaired at either BJ's as well. She went above and beyond with her customer service!! It took a week and a day for the glasses to come in which I consider very quick. I am very excited to pick up my two new pairs of glasses in the next few days!!

I love going to BJS Optical in Waterford, CT. The staff is always so friendly and helpful and they…read morehave a great selection of frames to choose from.

I've never been to an eye doctor before, and even with COVID regulations they made it such a smooth…read moreexperience! Everyone there was so friendly, they talked me through every step and the doctor was extremely personable and answered all of my questions! Highly recommend.

I recently had the pleasure of experiencing the most enjoyable and informative eye exam that I have…read moreever had; moreover, their professionalism, attention to detail, and genuine sincere concern for their patients only epitomizes there High Level of Expertise in the area of Optometrists. I would recommend anyone who is pro active with the health of their vision and eyes to allow this staff to take care of you and allow to see as clearly as posdible.

Mary was just wonderful and put all my fears to rest after another doctor had frightened me so…read more The exam was thorough and I hate going to the doctors for anything but she was wonderful.

Great eye doctors office. Easy scheduling appt. Up front on cost and clearly discussed everything…read more Dr. Meghan Lamoureux was amazing and explained everything very well!

Picked up the ordered glasses today. Dr. SIMEONE was helpful in fixing it to fit me. Staff were…read morevery friendly and accommodating in I trying to get my next eye exam scheduled.

Very friendly and thorough. Dr. Simeone is the best. His…read morestaff is helpful and friendly and he has a good selection of frames to choose from.