Max Appliance is the absolute best when it comes to appliance repairs. We have had Max out to fix…read moretwo different dishwashers at two different houses, as well as both our washer and dryer. Communication is easy and great, and they are always super fast to respond and quick to come out and make the repair. Max is kind and super knowledgeable, and he's always been able to fix whatever the issue is at a reasonable price!! I highly recommend contacting them for any of your appliance repair needs.

A year later update. My hubby did not believe that the circuit board was unobtainable and did some…read moreresearch. He found the part and ordered it from a vendor in Charlotte and replaced it himself. I'm happy to report that the refrigerator has been running great ever since. Many friends/family have since reported similar experiences with repair people who suggest buying new vs repair. I understand their position because things are often not made to last. But it's an expensive option, so do some research. Again, Max was nice and did help us figure out what was needed.

We had a relatively new Maytag dryer stop heating. It was covered under a Lowes warranty and this…read morecompany was one of the options to pick to perform the service. After choosing them they called within an hour. They said they had a guy in the area. He showed up within thirty minutes. Arrived in a nice little van dressed professionally in white shirt and blue pants. He looked at the dryer and had it fixed within 20 minutes. A wire came loose and shorted it out. Don't know their service fees thus the 4 stars. However judging by their service they would be well worth a try.

Absolutely outstanding! 5 stars? How about 7? Responsive, caring, communicative, does it right!…read more Was struggling for weeks with an extended arranty repair on an LG side-by-side refrigerator until these folks got involved. Tpo notch customer service. Professional. Called when said would, arrived on time. More than willing to take and return calls and even reached out directly to the warranty company. They've earned all our future business.

We contacted John Michael & Associates because they are an authorized repair provider for our LG…read morerefrigerator. The service was outstanding. Options and costs were explained clearly and were reasonable. They called when they said they would, showed up on time for their appointment with us, and were courteous. They were honest about the problems they see with refrigerators like ours and helped us to know what information to provide to LG in order to obtain warranty service. We will definitely call them again if we need work on products they service, whether or not under warranty.

Not recommend. Unprofessional service from the guy who came out. Plenty of other businessread more

My GE washing machine stopped draining and it was full of wash water. Was able to get service…read morequickly and part that needed replacement installed the next day. So grateful for the excellent service and quick response. Will use again and would highly recommend.

Brand new (to us) home and a brand new dryer...what could possibly go wrong?…read more Lots! Our dryer tests airflow on a regular basis - it detected an 80% blockage. Whether that's a heart reading or dryer vent reading, both are potentially deadly. Dryer fires are the #1 cause of house fires today. From a convenience standpoint, blockages slow drying and leave clothes wet. I reached out to Ventbusters and off they went. We set up a time and they spent close to 2 hours removing all lint - they video the work so you can see before and after as well as what they took out! They also let me know there was an issue with the roof vent in our townhouse (and you really shouldn't vent to the roof unless you have to) which we will address. I cannot recommend them more and the flat rate option--so worth it and great peace of mind.

Mark is friendly and knowledgeable. Vent Busters will be the folks my family uses from now on…read more We needed to extend our outside dryer vent so that nothing could get in it - Mark did this for us. He works quickly, and has quality results. I highly suggest Vent Busters.

Mr. Richard definitely knows what he's doing. He has been fixing appliances for decades and though…read morehe likely won't talk much he'll get the job done! He's fixed a washer and a couple dryers for us over the years!

Triad Refrigeration came to my house and gave me a diagnosis on my refrigerator. The parting words…read morewere, "now, if that doesn't solve the problem, give us a call back." Well, I did and they would not return my phone call. Finally, I resorted to contacting the more expensive authorized repair service for my brand refrigerator. After 30 minutes, the technician diagnosed the problem which, unfortunately, is going to cost me a new refrigerator. This second technician took the time to explain and show me the exact problem (for which I have some knowledge). Had Triad bothered to take the panel off inside the freezer, they would have seen that the evaporative coils were hopelessly iced up, indicating that the system had some sort of blockage. Thank you, Triad Refrigeration, for ripping me out of $50 for nothing!

Came to look at our microwave. Charged us for the visit and parts ordered and never returned …read more Did not answer multiple calls and texts

Owner very unprofessional & poor communicator after falsely accusing consumer (wife) of cursing &…read morerefusing to pay after technician stated he wouldn't charge a trip fee. Owner very aggressive & unapologetic after showing his true personality to both me & my wife. Would not recommend.

I needed repairs on a dishwasher and stove vent. They responded quickly and were able to accurately…read morediagnose and repair the issues. Their prices were very reasonable, especially considering multiple appliances. Scheduling was easy, and Chris was very knowledgeable. My appliances are older, so I know I will be giving them a call again soon!

Unprofessional to sum it up. Set up an appointment with Chris to be seen between 12pm-3pm days in…read moreadvanced. Sat home and waited. 12pm rolls around and I call his business number and an employee answers. I ask if I'm scheduled to be seen today and she states that there is a three hour window where Chris can arrive. Fair enough, I thank her and hang up. 3pm rolls around. No text, no call, no follow up. The least this business can do is offer a courtesy call to inform me that they cannot make the appointment. Instead they leave you waiting and make you waste your time. Don't let this business waste your time like they did mine.