Overall a good experience. Very o formative with text updates (maybe too many for a Gen X guy who's…read moredriving to said appt) but overall it went to plan. They under promised on delivery and succeeded expectations by being faster than what they said. Always appreciated. Overall good nice experience and now we'll see, my tires are tied to them for the next 50000 miles. So let's drive!

Clean store, knowledgeable, competent staff. Best prices, quick efficient service. Andrew Nguyen…read moreand Jacob were great. This will be my tire store going forward.

My husband purchases tires from Killys all the time! They are very fast and friendly and provide…read moreexcellent customer service!

This shop was the first to respond to a request for assistance, they were able to give me a solid…read morequote. They identified problems with my car that I knew about but didn't share with them and fixed everything for a fair price. I would definitely use them again.

stopped by because all bays were empty to see if they could check on a slow leak in my tire. guys…read moresitting around. I was told I would need t leave it due to appointments coming in. I said I will just check down the street. I drive to Mavis one block away and they actually had guys working on cars and still pulled mine right in. That is the service you look for when in a hurry.

I've been going to Tom since I moved here in 2014. As the current owner, he is always willing to…read moretalk to you about your car, what can wait and what has to be done. I've been told by other shops how I need 10 things done, bring it into Tom and he explains everything and why some things were not needed. He's always looking to help me save my money so that its not wasted on the unnecessary and has been successful in figuring out problems the dealership couldn't figure out. When I've bought a new (used) car, he let me know what fails on it a lot and what to look out for (a couple years later the thing he said would go, did in fact go, and it was great I knew to keep watching it)! His daughter takes a bit of getting used to in the front office, but has improved over the last year, so for those that were turned off for that reason, its improved!

Found this location thru community Facebook. We were new to the area and needed service for our…read moreteens car. We were able to drop off her car and received a call promptly regarding the issue. The next day the car was ready. Quick COVID note- the indoor waiting area is closed, call the number at the door and someone will come out to assist. When I picked up the car, my teen was with me. I was offered a student discount which was unexpected and great! The interaction was great and I have found my new mechanic. Great customer service and transparent with car needs.

easy process to schedule maintenance knowledgeable and…read morefriendly staff Ice clean facility

They advertise is no appointment needed and it's true. Staff was super helpful. He said it would…read moretake about an hour. True to his word within the hour. I had my keys. I love it when a business does what they say and doesn't try to upsell you with something else. I had no idea they do more than just tires. I think I found a place that I can use.

Wow, their reviews really suck. That blows my mind. I had an awesome experience with these guys…read more After being quoted like $1600 for new tires from my Kia dealer, I failed at finding a spot nearby with used ones. So I searched about and found NTB stood for Now That's Business! Sorry, I failed at being funny too...moving on. Easy to find, nice and clean. A guy met me outside and shuffled me in to discuss my options. He recommended a different brand of tire widdershins to the dealer's, which were wearing down at 35k miles. I agreed, he quoted me at $1100, estimating 75k miles, alignment included, and I was off to relax in the waiting room. The chairs could be updated, but still not bad. It was roomy, with about five other customers milling about. I took a seat and played on my phone for an hour. What this scene severely lacks is something interesting, like background music. Nitpicking, though. That guy called me back to the register and I paid. What I appreciated most about him was his superb service. The gentleman was knowledgeable about everything I asked him. He even wiggled out a $50 discount for me. I mean...what a shame you other folks had bad times at this spot. I'd definitely return if I qualifying car needs. But okay, one thing I can complain about. Though they had customer wifi, the speed was laughably bad. But, whatever.

Went in not too long before closing, and Kyle helped without a single complaint or sigh. Issue was…read morediscovered and handled in an extremely timely manner. This is my second experience with this NTB, and I will be returning again for (hopefully not TOO many) more.

Please be careful when dealing with this business. Price I was quoted was not the price I was asked…read moreto pay. When a customer is provided "out the door" pricing, they don't expect added charges when they arrive for their appointment

Superb service and customer care. They have a system that text you when your care is going in the…read moreshop, estimates, status updates and when complete. I gave up on the dealer and go here only.

I have been a customer of this shop since 2018 and, until recently, had no disputes or unresolved…read moreissues with their work. Background: 2016 Ram 2500, 6.7L Cummins diesel. Daily driver only -- no towing, no off-road use. Transmission Build: M3960 / MF S1 BM 3960, installed November 2021. November 2024 -- Transmission failure at 62,500 miles on that build. Repair cost: $12,000+. Upon pickup, the front bumper was found to be improperly secured and required a return visit to correct. December 2024 -- Vehicle returned after a transmission "Refresh" ($8,088). Within 2 miles of leaving the shop, the transmission was not shifting correctly. The truck was returned immediately. January 2025 -- Vehicle returned to me in drivable condition. This is the in-service date for the refreshed transmission. January 2026 -- Exactly 12 months from the in-service date, the transmission again stopped shifting properly under identical usage conditions. The shop declined to repair the unit under any warranty or goodwill provision. For context, two prior issues were resolved without escalation: -- A passenger side mirror was damaged during a replacement service. The parts supplier where I purchased the mirrors honored their warranty and I completed the reinstallation myself. -- A TPMS sensor was improperly installed with a new set of 4 tires purchase. Discount Tire diagnosed and corrected the issue at my expense. I did not raise either of those issues with the shop at the time. Given my history as a customer since 2018 and the total financial investment involved, you would think this place would be responsive. Avoid this place, integrity does exist here.

First visit- Took my Jag in for brakes and rotors. I was so impressed with their service overall…read more As a woman, I can say that taking your vehicle in to an auto repair shop by yourself in general is like walking into another world. It's intimidating and immediately your stress levels go crazy. This is not my area of expertise but CDT Automotive changes all of that with how they treat you and communicate with you. They truly are the masters at giving great customer service. Details: They have a modern and super clean shop with a waiting area that is comfortable and CLEAN with a TV and good magazines. I was given a tour of the garage area and it's immaculate. All of the staff are super friendly and knowledgeable. I had my brakes and rotors replaced and while I waited in the lobby was given all of the details, delivering on expectations from the start. I knew about how long it would take, next steps along the way, cost breakdown and AJ, the service manager, made me feel catered to. He even had lunch brought in while I waited. Above and beyond expectations on customer service. They wash your vehicle and place a snack and bottle of water with a coupon in your vehicle upon leaving. Amazing! Second visit: Had them complete my vehicle's routine maintenance and again, Bobby, AJ and staff were all there to greet me and again, exceeded my expectations. Due to the work I needed done I was going to be there for an extended amount of time. AJ hooked me up with a driver to drop me off and pick me up for lunch. Both of the guys driving me to and from were friendly and they both talked about how much they love working there. The entire vibe of the place is that the people there love the work they do and working there and it delivers in how they treat their customers. Compared to taking my vehicle to the dealership, cost is much better and overall customer service just beats anyone out there. They do great work, they meet and exceed expectations and ladies you can actually RELAX knowing you are in good hands, won't get talked down to, your questions will get answered honestly and with CARE. They work on both foreign and domestic vehicles. They have won me over and I wont take my vehicle anywhere else if I can help it.