My car suddenly died on a Sunday afternoon with lots of indicator lights lit up like a scary…read moreChristmas tree. Next day got it towed to Stephenson's Auto Service. Tim checked it out by running and re-running several tests, but the prognosis was not good: transmission was gone. He went above and beyond, calling around looking for a reasonably priced transmission and discussed options with me. Sadly, due to age and mileage of my car, plus the cost of another transmission, I realized it was time to let this car go. My bill was very reasonable and fair, and Tim and his staff did their best for me, for which I'm very grateful. My husband was impressed with their thoroughness, fairness, and clarity and is going to get his next car inspection done there.

I just found out about Stephenson's in 2024 after ownership of my former inspection station…read morechanged. I have not had any vehicle work done here so I can't speak to that end. However, I have had inspections done here and I have to say it's the best place in town to get an inspection. They go by appointment only, no drops ins. But I've never had to wait more than a couple days to get an appointment. When you show up you are promptly greeted and they immediately take your vehicle back. They have a really nice waiting area with a big couch, a table. After a few minutes someone in the back brings up your paperwork and by the time you're done paying they have your car waiting out front ready to go. Couldn't be any happier. Oh, and a tip: don't tear the barcode off of your registration...they scan that here. Only place I've ever been told, twice lol, to keep the barcode with the registration paper.

I always have a great experience when I come here. The staff is awesome and doesn't beat around the…read morebush. Prices are very fair. An oil change takes just a few minutes. An inspection takes just a few minutes. I'll always come here for both of our family cars.

Horrible experience. Will not be returning, not even for an inspection. Came to get an oil change…read moreon my wife's car. Was asked in the beginning between better or pricing. Chose the $80 option as I am on a fixed single income to provide for my family. After waiting in waiting area for what I perceived to be too long and also hearing someone complain about a surprise pricing increase due to additional quarts of oil needed, it was finally my turn. I was told $120. Knowing my car doesn't need extra quarts I ask why the increase. The tech proceeds to tell me that my car needs special oil and does not apply to the $80 oil change it requires the $110 oil change Pricing. No heads up, no warning, no check. Upon explaining my frustration of the tech proceeds to begin arguing with me. Learn from my experience, don't trust the price they original tell you when you decide on the option. Never again!

I'm a big fan of Chapel Hill Tire and should have written a review sooner. They've serviced my…read moreToyota, Kia, and Tesla over the past few years, and I've been pleased each time. Professional team members like Chance make scheduling easy, offer transportation if needed, and communicate well throughout the process. Their prices are reasonable, and even though it's a chain, the Crabtree location makes me feel like a neighbor.

Great service, fast. Good value for money, didn't try to up charge me. Team were friendly and…read moreattentive.

Quick and so nice! Went here for my inspection and had a very good experience. Will be going back…read moreevery year

This is my go to spot for quick and quality car services. Just had an oil change and inspection…read moredon't within 20 minutes! Super honest!!!

I brought my 2025 Chevrolet Silverado 2500HD in for service and was ultimately very disappointed…read morewith the overall experience. My wife dropped the truck off at 8:00 AM while I was at work, yet I still found myself waiting past closing time to pick it up. The final bill exceeded what I would have expected to pay at a Chevrolet dealership for the same maintenance. While I understand quality work comes at a price, the value simply was not there for the amount charged. What left the strongest impression was sitting in the waiting area listening to the manager/owner conduct business calls that did not reflect the level of professionalism I expect from a company handling expensive vehicles. Between the excessive cost, the lengthy turnaround time, and the overall customer experience, this is not a shop I would choose to use again. Read the comments!

Carfix has a great team. Friendly. Professional. They get you in on time. They have a shuttle…read moreservice. They even send pictures of what they find. Seems like an ideal experience. What killed it for me was the estimate. First, it was WAY more expensive than I thought. But I could have dealt with that had they just broken down the bill for me: parts, labor, recycling fees, taxes. You know, the same way every other shop does it. But when I asked for this, all I got was, "Out system doesn't do that." Dead end. So I went where I could get more transparency.

After dealing with an auto shop that, unfortunately, was overpriced and overwhelmed by their work…read moreload, I was grateful to find Tyrolf Automotive. I have been several times now and every time they have been friendly, efficient, transparent, thorough, and a good value overall. They've got a customer in me for many years to come.

The service is consistently thorough and well done. They layout the possibilities in a logical way…read morethen track down which is the problem and fix it. I can't ask for better than that.

This is the most honest and best mechanic I have ever been to…read more I take all my cars to Hearne and trust whatever he tells me. I recommend you give him a try.

I came to Hearne's for just an oil change. They were able to schedule me in right away. Everyone…read morewas friendly and reasonably priced. Hearne Automotive is a mom and pop shop near the downtown region of Raleigh, no frills to this place, just overall good work. This was also the very first time I take my car somewhere and they don't try getting me to repair something else.

I am writing to express my deep appreciation for the exceptional service I received at Peak Auto…read more My car had been experiencing frequent engine stalls and cranking issues that occurred regardless of whether the engine was hot, cold, moving, or stationary. This became a significant safety concern when the brakes and steering failed simultaneously. Despite the OBD not registering any codes and the fuel line appearing normal, your team took on the challenge. Even though the intermittent cut-off was difficult to reproduce, your perseverance and meticulousness paid off. After two and a half days of thorough investigation, you identified the crankshaft sensor as the culprit. I am incredibly grateful that you only charged me for the repair cost, essentially donating the extensive diagnostic time and effort. My car is now running smoothly, and more importantly, I no longer worry about being stranded or losing control of the vehicle while driving it. I trust no one else with my car repairs. Thank you for your dedication and professional service.

I recently had the radiator fail on my Subaru Outback. I thought we were done for but John and the…read morestaff at Peak saved the day. One day, new radiator and oil change and AC service back on the road!!! Thank you Peak Auto I'm a solid customer!