Mark is a great guy to work with. He is very fair and very professional. I enjoyed meeting him and…read morehe gave me a fair price on my things and appraisal for others. What a great guy! I would definitely work with him again! Sue D

The nurse and aids get about 75% outstanding and 25% should not be working in patient care…read more I spent about 8 days here after having my ankle fused because I could not take care of myself. I was very weak. Mostly I got plenty of help when needed. Got meds and food on time. Got a little tired of kosher food after a week but it was ok. THE BIG PROBLEM WAS THE BED. IT WAS BEYOND UNCOMFORTABLE, IT CAUSED DAMAGE TO MY lower BACK THAT I STILL HAVEN'T RECOVERED FROM. Same beds as at Cambridge rehab. Again I doubt anyone checked these bed out before buying them for the entire facility. My back got so bad, I would just sit on it and cry all night. The nurses tried to help. Lidocaine patches, extra medication but the pain was as bad as my ankle. I couldn't wait to go home. Shame on hospital suppliers who sell beds that have a hard rod running horizontally across the bed right where you lumbar spine meets you sacroiliac. How do they expect us to recover.

Incredible community with exceptional staff! Residents are very happy and engaged. A gem of a…read morebuilding for many reasons- including its smaller size- makes everything so special and individualized. Great place to work AND love!

This place is phenomenal! I have been working here for several years and it feels like my second…read morehome. There is so many opportunities to grow within the company, and other programs to excel as well. I couldn't ask for a better place to work for. The residents are truly happy here without a doubt. "Life is beautiful" as they say in Brandywine and those words couldn't be any more true as I watch the show go on each and every day

I visited my friend's mom with her…read more I was impressed both when I drove up and when I entered. Beautiful chandelier, artwork, and decor. The individual rooms are nice, spacious and clean. However, the care is subpar in some aspects. Poor "J" hasn't had a phone in days and my friend is getting the run around in regards to it. . . Not acceptable!!! Hopefully once she's settled in more, things will be improve!

Outstanding Memory Care - Compassionate, Beautiful, and Truly Exceptional…read more From our very first conversation, Rachel Rivera, Director of Community Relations, demonstrated a level of professionalism, compassion, and dedication that truly set the tone for our experience at Brandywine Senior Living. Navigating the transition into memory care is never easy, but Rachel made it feel less overwhelming and more like a step toward comfort, care, and community. After that first visit It felt like Rachel was a sister. Her empathy, kindness, and compassion eased the grip that had taken hold of our hearts. Rachel's deep knowledge of the facility, patience in answering every question, and sincere concern for our loved one's well-being, gave us a sense of trust and peace that we didn't expect to find so easily. Rachel took the time to understand our unique situation and guided us through this difficult and emotional time, with clarity and warmth. Rachel's combination of heartfelt empathy and expert understanding made us feel completely supported and reassured." It's rare to find someone who is not only highly skilled at what they do but also leads with heart. We could not be more impressed or grateful for the incredible environment provided by the memory care unit at Brandywine Senior Living. From the moment you step inside, the attention to detail is immediately apparent--the space is not only immaculately maintained but thoughtfully designed to be both comforting and dignified for residents. It feels less like a facility and more like a peaceful, welcoming home. What truly set Brandywine apart, though, is the staff. Every single team member we've interacted with has been warm, empathetic, and fully engaged. You can tell they're not just doing a job--they genuinely care. The way they speak to and interact with residents shows deep respect, patience, and kindness. Whether it's a gentle smile, a calming word, or simply taking the time to listen, the compassion here is unmistakable. One of the highlights during our tour was the live music event that takes place every Saturday. It's more than just entertainment--it's a vibrant, joyful experience that brings everyone together. The energy in the room was incredible. Residents light up with recognition and delight, and the staff are right there in the mix, encouraging, dancing, and singing along. Watching my mom sing and dance with such happiness and freedom was a moment I'll not soon forget. It was a moment of pure connection and joy--not only for her but for everyone there. The atmosphere was warm, inclusive, and full of life. The activities director approached my mom, hugged her and told her how much she enjoyed my mom's singing (mom was a singer). My mom's face lit up, and that moment of pure happiness on her face, let me know we were home. We were also impressed by how well the staff knows each resident--not just their medical needs, but their personalities, routines, and histories. This personal connection makes all the difference in memory care, and it's clear the team takes pride in creating meaningful moments every day. There's a quiet beauty in how everything is run--from the layout and decor that feel safe and uplifting, to the daily activities that are not only engaging but tailored to each resident's abilities and interests. There is a real sense of joy and community here. Knowing our loved one is surrounded by this level of care, empathy, and thoughtfulness brings us immense peace of mind. We are truly thankful to have found such a remarkable place. If you are looking for memory care that combines clinical excellence with heartfelt compassion and an environment that feels like home, Brandywine is second to none.

Just moved my mom in yesterday and could not be more thrilled. There were a couple bumps in…read morecommunication from the business office and Nursing along the way, but Olga Stathakopoulos, the Regional Sales Manager made sure that my mother's move went off easy peasy. Big shout outs to several of the other managers, Benny, for ensuring the apartment was set up and ready from a maintenance perspective. Alan, in charge of house keeping, ensured that she knew how to get services she may need and Tasha in dining made sure her first meal was off the charts. She has also had great service from the care staff: Brittany, Katrina, LaToya and Pamela thank you for easing my mind and taking care of my mom already as if she was your own! Wawa, in dining, was also exceptional. So grateful already! Big thanks to Olga for supporting me from beginning to end of this move process.

I'd give this dump 0 stars if I could. If you have a loved one, don't bring them here. If you wish…read morethey would die then by all means... Paying $9K per,month and I am receiving only 20% of the services. This used to be a really nice place but the new management has really screwed it up (BTW, there is no manager on site. Each department is it's own fiefdom and none of them are on the same page.) Don't even think of this rathole. I shouldn't call it a rathole, that wouldn't be fair to rats

So far my family and I have nothing but good things to say about Symphony at Cherry Hill. We moved…read moremy grandmother in about a week ago. From the application process, through move in and beyond, everyone has been wonderful and so caring. So far so good!

Atria makes medical decisions without consent of the family. They have forced my father into the…read morehospital for routine diagnostics against my specific orders. Their decisions are not in the best interests of the residents.

It all happened so fast, but I never felt alone. Once my mom fell for the second time, I knew I no…read morelonger had the ability to care for her alone. Commuting home from work, I always passed Spring Hill and knew proximity-to-home wise, it was my best option. Little did I know, location would be eclipsed by the people I met and the experience my mother had in her last days. I walked in without an appointment, but out of desperation on a Friday morning and was introduced to my first friendly face, Rosa. Although not on duty as a tour giver that day, she took the time to give me a detailed walk through the beautiful facility, showing us the progress of their new renovations and answering some of my general questions. It was not the renovations that sold me, although mom was lucky enough to have a renovated room, but how Rosa treated all of the residents in the common areas and also how they responded to her. That kindness never retired. I began to move forward with the process of getting all of mom's finances and medical care/ medications in order when I met Shari. Shari is the director of the nursing team and a very very special human being. Her accessibility and communication skills are matched only by her compassion and the dignity she offered to my mother. Making multiple house calls in one week to assess my mom's condition and staying in constant contact with me during the process, Shari continued to go above and beyond throughout the entirety of my mother's stay at Spring Hill. On move-in day (an impressive one week after my initial, unannounced walk-in tour with Rosa) I met many dedicated workers who helped me with bringing in my mothers furniture. They helped me more than I could have ever imagined. Ken Halsey was the manager and he made me feel completely at ease. Very accessible by phone for me and was attentive to all of my questions/concerns. He was the one who was able to make it possible for my mother to get quality care quickly. Unfortunately, mom only spent about one month at Spring Hill before passing away, but I always felt like I was immediately part of their family. The place has a kindness that I am grateful for and appreciative of because my mom was at peace. When I came back, all of the staff would tell me how they loved working with my mother. It was more than just words. They had stories of how they enjoyed my mother and that made me feel that it was reciprocal. Overall, I will forever be grateful for the people such as Ken, Shari, and Rosa for taking care of my mother and letting her have the dignity to live her final days the way she enjoyed.

My mother has been a resident there since 2013. In that time, she has had jewelry stolen, personal…read moreitems taken, and "lost" laundry. Management acts like they are going to do something, but never follow-through. She has the same lunch, every single day (grilled cheese) - that is if she's lucky enough to even have them remember to bring her meals. Her room has been infested with bugs and rodents (mice), and it took multiple phone calls and in-person complaints to actually have someone do something about it. The turnover there is tremendous - we've been through at least four executive directors, concierge, nurses and aides. The adage, "don't judge a book by its cover" certainly applies to SpringHills.