5/5 Stars -- Outstanding service for our bachelorette party!…read more We booked Seattle Elite Towncars for a bachelorette wine tasting trip out to Woodinville, and they exceeded our expectations from start to finish. Communication leading up to and throughout the day was seamless, and our driver arrived right on time. The van was spotless and super comfortable for our group. Our driver was friendly, drove safely, and was incredibly flexible when we had a last-minute change of plans at the end of the night. Having a reliable, stress-free ride made the entire day so much fun. Highly recommend them for group events or wine tours!

This company is so good it makes decisions a no brainer. After dealing with the so called "other…read moregood companiies" I found them lacking in decisions and knowledge of the seating laws in Washington State. After speaking with Alex on the phone he was knowledgeable, firm and very professional. We booked a SEATAC to hotel for our family of 14. The yoing man who picked us up was texting us from 1 hour our of appointment all the way till he picked us up. It was like having family. The Mercedes Sprinter was clean and roomy. And it looked so Limo-ish. Then we had 2 Sprinters take us to the dock. They were on time. The 2nd van needed a few more minutes but the driver was hilariously fun for my kids. We had 16 of us! After the cruise we were contacted 1 hour from pickup all the way through to "I see you!" They were like family again. Loved this service and will use them as they are family owned and operated! From my family to yours Alex!

We needed car service to pick us up at the Seattle ferry from Bremerton and drive us to Macaw Hall…read morefor an opera. We also needed a ride back to the ferry afterwards. We called several companies, but Emir gave us the best rate and we decided to give them a try. The driver, Essa, was waiting for us at the ferry dock when we waked off the boat. He had a sign with my name on it to make sure I knew where to go. He walked is to his SUV, a clean black vehicle, and held doors open for us. He was courteous, professional, and very nice to chat with. We made it to our destination in only about ten minutes. We estimated the time that the event would finish, and we exchanged phone numbers just in case. After the opera, we walked down the steps from the opera house and Essa was standing outside his vehicle waiting for us. We liked that we had the same driver both ways. It was comfortable. Essa made sure to drop us off close to the terminal and went out of his way to make sure we knew where to go. I will use this service again and again. It was reliable, clean, professional, and a fair price.

I've been using this company since July 2013. I travel heavily for work and am always flying all…read moreover the country. They are always on-time, always professional, and always offer competitive rates. Being a business traveler, it is great using a service that is reliable. The drivers are always friendly, and they keep their cars nice & clean. Text or call: texting is the simplest way of making an appointment. I've even used their service for a date, she was very impressed I might add! If your a business traveler or just wanting a good car service; use these guys you won't regret it. Their rates are cheaper then taxis; can't beat that! Lastly, the owner is Christian and is a very honest person; something getting harder and harder to find these days.

I've used this service a few times and each time has been wonderful. The driver is always on time,…read moregreets you outside as you walk up, handles your luggage, and professionally drives. Easy to book online. Will only use this company for all of my airport transportation needs.

I used Starline for round trip service to and from SeaTac to downtown Seattle and HIGHLY recommend…read morethis car service. When we arrived into Seattle, our flight was delayed, but upon landing I had a voicemail and text from Kadir letting me know that he was my driver and to call him once we were at the curb. We called and he was very helpful, especially with my mom who has mobility issues. On the return trip, Ivan called and texted me to let me know he was my driver for the trip. He too was extremely kind and friendly and they both made the trips a breeze. The SUVs were very nice and clean and well maintained. My mom mentioned, and I agree, that this is one of the best car services we've ever used and I wouldn't hesitate to use them every time I come to Seattle. I highly recommend using Starline!

I was recently visiting Seattle before and after a cruise to Alaska. Seattle Express Ride & Haben…read moreour driver was booked through our hotel to take us to the cruise dock. He arrived in a clean large SUV to take 4 passengers and 10 pieces of luggage. He was courteous, friendly and helpful. We immediately booked him to pick us up and drop us off in Seattle for the day and then pick us up that evening to drop us off at the airport. He offered water and chatted with one of our party. He was timely and drives safe. I can't recommend this service enough!

Driver was courteous and friendly. He arrived on time and got us to our destination quickly. We…read moreused him several times on our trip, which included pick up and drop off for a cruise. I would use them again if I was in the Seattle area

Good communication and kind staff, good rates, effortless experience. Would book again :)read more

I hired a ride for my cousins that were flying into Seattle from St Louis…read more After reading the reviews and getting quotes, Walking Platinum was most impressive. This company is the BEST! If you want to impress your guests, ride in style and have the most professional driver(s), call Walking Platinum! I will always hire Walking Platinum in the future, and will recommend them to everyone! Thank you Jason for your amazing service! Patti

Professional and prompt pickups. Fresh clean nice vehicle. Reliable quality service at a fair…read moreprice. Will use again.

Western Towncar & Arthur specifically have been an absolute life saver for me…read more I travel frequently for work and used to use Uber to get to and from the airport, but they became so unreliable that I nearly missed a few of my flights. So I spoke to my family about other options and they suggested Western Towncar as they've been using them for over 5 years. I schedule all of my trips with at least 24 hours notice and always receive a confirmation back within a matter of hours. My rides have always shown up on time and they always meet me at the curb within 5 minutes of my call. The rates are incredibly reasonable and the vehicles are always clean. I highly recommend Western Towncar to anyone that needs a ride!

This is the best way to get to the airport!…read more I have booked Western Town Cars and Arthur multiple times now and the entire experience from booking your driver to getting dropped off is seemless. The drivers are always on time and it only takes them 5 minutes to get to the airport after a call once I am ready to be picked up curbside. The communication is outstanding and the rates are excellent. The cars are all spotless and very comfortable.

The initial reason I contacted them was due to an error on my part. I won't go into detail…read more I just want to share that it was literal MOMENTS after I sent my message in to this company when I got a call from the company. The guy on the phone was extremely nice, I could tell he genuinely cared and I felt bad for my mistake but the customer server was so gracious the whole time. I rarely see such quick and genuine service these days. It really stands out, not like a sore thumb, more like a diamond in the stone. We need more companies like this, personable and human and professional.

**Four Rides, One Luggage Tetris Disaster, and a Wheelbase Lecture**…read more We used this company four times between June 11 and June 21. The first three rides were good. The fourth ride, followed by the company's defensive and condescending response, earned the two stars. For our final transfer from the Seattle Marriott Waterfront to SEA, there were two passengers returning from an eight day cruise. The company had already transported us from the airport, to the cruise pier, and back from the pier. Our luggage needs were therefore not exactly a mystery. Before the reservation was confirmed, I requested Navneet, who had driven us previously in a larger and more comfortable vehicle. That request was never acknowledged. Instead, the company sent a BMW i5. They later provided a detailed explanation that it qualifies as a standard sedan because its 118 inch wheelbase exceeds Washington's minimum requirement by four inches. Congratulations on the wheelbase. Unfortunately, those extra four inches did not provide enough luggage capacity. The driver placed bags in the front passenger seat, obstructing the passenger side window and potentially limiting visibility of the mirror. She then complained about the luggage during the ride, as though two people returning from an eight day cruise had committed some shocking act by bringing suitcases. The company repeatedly states that safety is its highest priority. It was not the highest priority during our ride. Once it became clear that the luggage did not fit safely, the appropriate response would have been to stop, arrange a more suitable vehicle, or find another safe solution. Instead, the luggage was stacked in the front seat and the trip continued. The company continues to focus on the fact that we reserved a sedan for two passengers. Apparently, confirming the number of passengers also confirms that they will be traveling without luggage. Their response stated that "facts matter," so here are the facts they continue to avoid: The vehicle did not have enough room for the luggage. The bags were placed where they obstructed the passenger side window and may have limited visibility of the mirror. The driver complained about the luggage. The trip continued anyway. They also wrote that "expectations and requirements do not always walk the same path." That may sound impressive in a management seminar, but it does not explain why luggage was stacked where it could interfere with the driver's visibility. This was never about demanding a complimentary upgrade or expecting a specific chauffeur. It was about sending a vehicle capable of safely carrying two passengers and their known luggage. Instead, the company's position appears to be that because the vehicle technically met the definition of a sedan, everything that happened afterward was acceptable. Minimum compliance is not the same as safe, thoughtful, or professional service. The first three rides were good. The final ride was poorly planned, uncomfortable, and potentially unsafe. The response afterward was a master class in defending technical compliance while avoiding the actual problem. Their priority seems to be winning an argument rather than understanding why a customer felt unsafe. Two stars remain generous. One for the first three rides and one for the four inch wheelbase surplus that apparently mattered more than unobstructed visibility.