If you have trust issues with small private car dealers (I did!) this place will change your mind…read more Justin, the owner, is simply a guy that loves cars, and he wants you to love them too. We purchased a car for my 18 year old son about 9 months ago for a very fair price, and have not regretted it. Justin was honest about what might need to be done to the car, and in our case even knew the previous owners and gave us a full history. To top it off, my son didn't know how to drive a stick, so Justin jumped in and gave him a lesson before sending us on our way. My son's dream car was an older mustang, and he's so happy every single day he gets in this car. I'm late writing this review, but THANK YOU Justin. Thanks for holding this car for us while my son was out of town last summer, and thanks for making an honest deal on my son's dream car.

From the owner: Used Auto Dealerread more

Had a very good experience buying a new/used car here. We…read morewere in & out in 2 hrs with zero shenanigans

If i can give a 0 i would. They misreprented a vehicle stating it was flex fuel when it wasnt. Had…read moreissues with check engine lights and continued trying to get it corrected by their service dept when all along it was because of the fuel. Reached out to correct the issue and they offered a free service. Refused to take back the truck or correct their mistake.

i would never go back to this dealer. he was really rude, yelled at us, and treated us like crap…read more he is definitely in the wrong business. he doesnt no a thing about cars and definitely shouldnt deal with customers!!!!!!!!

Sharing my experience with this dealership. I stopped even trying. Reached out to five dealers on…read morepurchasing a Dodge Charger. Four responded with internet pricing and/or purchase agreements within two days, all within $2K of each other. This place, after a week and 11 emails, STILL hasn't given me a price. They kept telling me I had to come in because they didn't want to give prices to "competitors". Then they asked me for the pricing I'm getting (uhhh...competitors?) because they wanted to compare apples to apples. I gave it to them...then got BS responses and no offer. They don't have the window stickers online, and the VINs are all incorrect so I can't even look it up myself to make sure the vehicles are similar (only reason I kept talking to them was because they have a color/trim combo that I can't find nearby...but of course after several communications about that vehicle, I was told it wasn't available because someone put a deposit on it). My final note from them was to tell me the dealer I was talking to was lying about a $,7,750 EV incentive since the government took those away in the fall. Yes, I'm aware of that...it's a DODGE incentive!!! Also throwing in their "lowest sales tax" BS., where I was told they could save me a "hundreds" in taxes, even though they were fully aware what county I lived in..in Illinois, you pay sales tax where you register your vehicle. And you're legally required to register at your primary residence. If I had a summer home in a lower-tax county, maybe I could take advantage if I wanted to do it illegally. But regardless of what they "collect" at the sale, I'm still paying the tax at registration. Reminded them where I lived and they continued to tell me it didn't matter. I wouldn't even be writing this if they didn't double-down on everything they were dishonest about when I'd ask to clarify. Constant dis-information. Posting the receipts here for anyone to make their own judgement, but if you hear from Jess E., consider going elsewhere.

Purchased used car from Dempsey. I was looking for special car,…read more2003 Chevrolet Corvette Anniversary edition. They went out and found it for me!

I am buying a used vehicle from a private party that had service done to a 2014 Ford Expedition…read moreon 4/15/2024. Two items o service were "Timing Chain Replacement with a gasket and crankshaft seal replacement" and a "Antifreeze/coolant flushed/changed". The SUV has had less than 2K miles driven on it in that time period, its being sold because the owner is now in poor health and can no longer drive it. Upon inspecting it before negotiating a purchase, it has a clearly visible oil leak high on the passenger side of the engine at an upper timing cover bolt, and, the engine coolant recovery tank has no apparent coolant in it, it is nowere near the visible "cold level" mark on the recovery tank. This is some very bad service, it is no longer under warranty, and its a shame that the owner did not catch these issues and return to have them fixed.

Bought $56000 2024 GMC Canyon Denali from their GMC dealership and drove home and drivers side…read moredaytime running light not working. Emailed the next day to see if they really inspected vehicle prior to delivery "everything was working". Hard to believe. So I was told to call my local dealer in Iowa City for fix, that was July, now October, still not fixed. My point is after sale they pretty much said pound sand, not to mention the "dealer add-ons they try to stick you with like paint sealants and security etching for several hundred dollars is just a dealer scam and high pressure extended warranty sales. (Can buy from your insurance agency). Drove 170 miles and poor service!

Crooked as they come. Do NOT go here. Said they fixed a problem that was not fixed. Spent $1,000…read morefor them to do rear brakes and claim they fixed the problem that was causing the check engine light to come on. A few miles down the road, the light is back on... This time it's a valve and another $300 and they're telling me this part just happened to go bad now. Do not take your vehicle here if you want it fixed properly the first time.

I took my car to Jim's - it had died once and was running strange when idling. When they started it…read moreup it ran fine - but instead of asking me or informing me of the cost to attempt to diagnose it they went ahead and drove it for 30 miles (it did not ever give me a problem when I drove it) then they did other tests etc. they never found anything but I was billed $70 for their efforts. I should have been told what they planned to do and about how much it was going to cost. they were not upfront about their pricing and when I had a conversation with the owner about it - during the first part of the conversation he actually laughed at me, and at one point walked away while I was talking to lock the back door. Pricing should be upfront - no one should be charged $70 with out first approving the cost. That is why some auto shops have "diagnosis" pricing so that the costumer knows what it is going to cost. I don't trust a auto shop who is not upfront with their pricing and not willing to see what they did wrong and try to make it right.

Great communication! Great people to work with! Very thankful for the golf cart for the wedding…read morereception!

From the owner: Rovelocity is the Authorized Club Car Dealer for the Chicagoland area. As an Authorized Dealer, we…read moreoffer new and used vehicles as well as OEM parts, technical troubleshooting, and service maintenance. Rovelocity sells and services the full line of Commercial Club Car vehicles including Carryall, Urban, Villager, and Transporter. We also offer the Club Car CRU and Garia vehicles.