Jose came out same day to look at my gas stove that wasn't converted correctly and my washing…read moremachine. He fixed both fast. Supper nice guy. Would definitely use again and recommend!

Bill and Jose came the same day I called, which was key for me! They were so pleasant and polite…read more They fixed my dishwasher! They were very knowledgeable about all appliances, because I asked LOL. I would highly recommend them. I got their name from Yelp so I didn't know them and I took a chance. I'm so glad I did! I will definitely be calling them for any appliance problem I have.

Do not call this place if you live in a building in Manhattan. They're time-wasting,…read moreuncommunicative people who aren't properly insured. After setting a time with them, they called three hours early--while I was at work--to ask if the repair person could come at that moment. "Of course not" was the reply. They refused to send their COI, as instructed, directly to my building's management company. Incapable of entering an email address, I guess. When I finally passed on the COI, the management company told me they did not have the proper umbrella liability insurance and workers comp. I passed this on. JC ignored what I had written in the email and just sent the COI again with no explanation. So then I had to call them and they told me they don't have workers comp or umbrella liability which is something most buildings in New York ask for. So then I had to cancel the repair. Wasted a couple days on this, so at least now you don't have to.

From the owner: JC Appliance prides itself on providing excellent service to customers we can identify with. Our…read moreservice technician has a solid background that includes certification in heating and a/c systems along with experience with both commercial and residential appliances. We also invest financially in memberships of professional organizations that provide industry specific factory authorized training and up to date education on the latest innovations and models. This enables us to provide a commercial level of service at an affordable residential rate. We understand the concerns of working families, we are one. "We are our own demographic."

Booked through Yelp but had a bit of a rocky start -- their system had a glitch and my address…read morenever came through on their end. I called thinking it was a no-show, and Christian was at my door within 30 minutes. That kind of responsiveness says a lot. Once he arrived, he was professional and thorough -- took apart what needed to come out, figured out the issue with my LG ice maker, and had everything back in order quickly. Great experience overall, and I'd definitely call them again.

If you're ever in need of appliance repair, call Cristiano Rosario. He is the best! Considerate,…read moretimely, reasonable, explicative, nice. He liked my annoying puppy too, and remembered the dog who died. Cristiano is the bomb.

Super happy with the Support and Service Atlas has provided me. Tyler was very communicative…read morethrough the process as well as Gerrit during the actual repair process. Would 100% recommended. Thank you Atlas

Response time was amazing. Jimmy called right away and was able to send a tech over right away…read more We have an older GE washing machine. Paulie cleaned it out and seemed to fix it but next day it stopped working again. They came right out and replaced the water pump at no extra labor charge. Now it's working great.

Justin is everything you want in a repairman. Friendly, prompt, communicative, honest, and great at…read morewhat he does. Not to mention he is a veteran. After our first time using him for a repair yesterday (dryer -- fixed in a snap and didn't try to gouge us!) he will be our go-to repairman going forward.

I worked with Justin of Sergeants Appliance. He ordered the needed part. Worked with me on setting…read moreup the appointment. When he arrived I just knew the person knew what he was doing. With in minutes he had removed the freezer door, shelves and brackets to access the evaporator fan. He replaced the fan, inspected the thermostat and buttoned it all back up in under 20 minutes. Service, outstanding, quality of service outstanding, value outstanding. I will be using them again.

Gersi was terrific -- very responsive to texts and called me back right away to schedule an…read moreappointment to install a Wolf range. He was able to get to me quickly (only two days after we spoke, and on a Saturday even!), when most techs had a several day or weeks wait time. He knows what he's doing and is communicative, efficient, thorough, and he made sure to check everything before he left. Very reasonable with pricing as well. High recommend GM Appliance Repair -- everything you'd want in a technician!

Gersi did a wonderful job! Excellent work and Gersi explained everything! No surprises! My…read moredishwasher is now good as new! 100% recommendation! Great value!

We needed a repair on our zline oven. It was through warranty. Elliott came over on a Saturday and…read morefixed it for us. Not only was he very knowledgeable of the oven. But he was very pleasant and explained the what the prop was and had the parts on hand to fix it. We will definitely have him back for any appliance issue

We had an unusual problem, with no obvious solution. Above the electric stove top on our kitchen…read moreisland there is an old (Zephyr) range hood with a glass canopy that had been installed too low and intrusive, at least relative to the location of my head when cooking. We had hoped to be able to lift the whole thing a few inches, but had no idea how. Enter Eliot from Applicare. He pondered the situation, consulted a printout of the manufacturer's docs, and discussed with us. The conclusion was that we could probably just eliminate the canopy and retain the key functionality of the hood. 90 minutes of hard work ensued, mostly by him, but ably assisted by my wife and (occasionally) me, and it was done! The charge was entirely reasonable, and we'd be happy to engage him again. And he's a character!