We needed a repair on our zline oven. It was through warranty. Elliott came over on a Saturday and…read morefixed it for us. Not only was he very knowledgeable of the oven. But he was very pleasant and explained the what the prop was and had the parts on hand to fix it. We will definitely have him back for any appliance issue

Horrible. I paid over $300 for a visit that started with Elliot yelling at me because, for some…read morereason, he couldn't see the number on the large tree at the end of my driveway, and had trouble finding my house. He then had trouble getting indoors, as he is very, very overweight, and had to sit down while examining my kitchen range. He kept admonishing me to "Praise God" for everything, and screamed at the news on my tv, telling me that the Pope "knew nothing about the Bible," and that he, Elliot, was "not descended from apes." I told him I was not religious and didn't care, so he decided to yell at me, instead, because I couldn't see over the range to view what he was pointing at (I'm very short). He then switched to watching videos on his phone, while waiting for a price on what he felt would be the necessary parts. To shorten a long story, the price was high, and I simply didn't want Elliot back in my home, so I paid him for the visit and bought a new range.

Amazing. They responded extremely quickly, even on a Sunday to a holiday weekend. Very…read moreknowledgeable and lovely demeanor.

After determining that our icemaker could not be repaired, Fuse ordered us a new one. Anna and…read moreMichael arranged to install It as soon as it arrived as we had a big party that night. Price seemed very fair, new icemaker works well and we really appreciate how attentive and professional they are. My new appliance repair company!!!

After numerous schedules with another company for a dishwasher install, they refused installation…read morethe 5th time when they FINALLY showed up as we needed a different outlet (which we were never told despite requests for what prep was needed). We got Nicks number and he was out THE NEXT DAY, installing our dishwasher & charging less than the original company (CRST). He was neat, quick, professional! Seems these are rare qualities these days! Can't recommend highly enough! If you're ordering an appliance? Call Nick first, he'll walk you through what you'll need, pick it up, deliver and took our old one away. Outstanding service!

Nick is very detailed and friendly. He explains things well and was flexible with delivery and…read moreinstallation. He wants the job done right and safely. We would highly recommend him. He clearly knows his stuff and doesn't cut corners.

Mark came by to fix our fridge. In doing so he damaged the wall and the base board, then left…read morewithout mentioning it. When I saw it later that night I called him. He apologized and said he would fix it. I have called him several times in the last two months and he said he would fix it every time. He hasn't responded since. The fact that he damaged the walls without saying anything and his subsequent lies about fixing the problem show a lack of integrity. On the fair side, he came and fixed our refrigerator quickly and it has been working ever since. Which makes it all the more disappointing that he chose not to say anything about the damage, then lied about coming to fix it.

This is my second review of this terrific repairman. This time, I called to have my refrigerator…read morerepaired. As before, he was prompt, thorough, polite, and efficient. He responds immediately and shows up when promised, he does great work and cleans up after. I highly recommend Mark for any appliance repair. He's a hard worker, an honest man, and a real pleasure to do business with.

Update /Correction - This is a local family-run business, and both technicians came to repair my…read morewasher because they recognized the urgency. In the end, they fixed the issue and I appreciate that. Before the first visit, I asked if they could assess the likely parts needed in advance so we could avoid multiple trips. They brought one of the two parts, so a second visit was required. I may have been wrong to assume the second part could be brought or purchased ahead of time -- it's possible the technician needed to see the machine first to confirm. For future customers, it might help to carry that control board as a common part (I understand inventory is costly, but it could save time for everyone in cases like mine). There was also a long stretch when I couldn't reach them and didn't know whether they were still coming, which was stressful since I rearranged my schedule and cancelled a GE appointment to support a local business. They later explained they had no cell service in the area, which I now understand. Ultimately, they showed up, fixed the washer, and everything is working properly. My only feedback would be to improve communication during delays to avoid confusion or frustration. In the end, calmer heads prevailed and I appreciate the work they did.

I finally found someone that actually repairs appliances. The company sent a tech that fixed my…read morerefrigerator. I have had issues with this refrigerator since I purchased it. I had been told I should replace the fridge. Appliance Genie sent someone who arrived on time and performed the repair that day at a reasonable cost ! Definitely would recommend 5 stars

I did trust them, I paid almost $500. to repair my washing machine, Dimitri that was the guys name,…read morehe didn't let me try the machine, he said use the machine the next day, so I did and the machine wasn't working .I call them back and they only want to refund me $187. That is not right. My next step is to report them to the BBB. This company is terrible . They are scammers, they make you order parts and will charge you for labor, when the come back to your house the don't do anything, they leave with out testing the machine. and they said they will not refund you for the parts and labor. They are big scammers.

They installed a replacement ice maker in our Liebherr refrigerator. A day later we noticed it…read morewasn't making very much ice and should have made a full tray in 24 hours according to the technician. The technician came back within a few days and determined the part was faulty and said they would order a new one. It's been 2 months and after repeatedly calling them, leaving voice mails, for a status update they have completely ghosted our calls. They have Very poor customer service and provide inferior work. Not trustworthy and no integrity to stand by their work.

Didn't fix my washer he told my daughter it was old. showed up 3 times for 5 minutes all to say…read morereplacement parts was too expensive so I should get new washer . I don't know what he did because I could've told him that it was electrical .if he can't do plumbing or electrical work what was he able to fix , e Judge Judy would say " You get what you pay for".. Next time use a reputable business to get your project done .

San came within 4 hours of me needing a quote for Dishwasher and Refrigerator…read more He is very honest and knowledgeable. The fridge wash shot and told me honestly I should get a new one. I would refer to him to anyone without reservation. He even put on the bootiss on his shoes to not dirty my floors. Just for that he should get this review.

I had a broken LG washer dryer unit. Called VIM and they arrived quickly with all spare parts on…read morehand. Diagnosed it and fixed the unit same day. Great communication and excellent speedy service. I will definitely use them for any appliance issue, and highly recommended.

Pretty great experience I have to say. Edwin is patient, thoughtful and LISTENS. Also - he is…read morepretty good at coming up with custom solutions when things "don't just drop in to place". I most certainly recommend his services.