DO NOT USE THIS STORAGE UNIT. People live on sight but dont do anything and are lazy. They let…read morehomeless people run in and out of the complex. there is no gate so anyone can freely come and go as they please. they have a lot of rats. People STEAL and they DO NOTHING ABOUT IT. Worst storage unit complex in all of Bakersfield DO NOT USE. waste of money and you will have your belongings stolen.

Storage prices are lower than most storage facilities in town. There's no security gate, so anyone…read morecan just go in and out without being checked.

Great service V e! They accommodated me at the Last minute with several pivots! Im very grateful…read morefor their fantastic customer service and willingness to be flexible. I ended up with 3 units at a very fair price. Highly recommend!

Ty was able to answer all my questions about my move in. The unit isn't climate controlled, but…read moreit's clean and inside a hallway so it feels cool because of the concrete walls. The price is high, the gate is manual and the office ladies are always nice. I rented a truck from them too, which was convenient for my move.

Highly recommended! Cassandra literally made my day when I went in to rent a unit. Super nice and…read moregreat customer service. Plus the accessibility hours are way better than Derrell's. Thanks again!

Just checked in. Located in a good part of town, looks safe. The office and units look clean so farread more

I've been with them for over 3 years now so far so good the staff is nice and welcoming! You can…read moreservice just about anything and get it the same day! The value of the storage is great the one thing I like about it is the circulation and it's a in storage unit so you don't have to worry about heat and dirt getting into your personal item! The only reason I gave a 4 star is because I stated off paying $100 then my unit went up to $125 after 1yr but I guess that's with most storage unit.

I had the best experience here! It was a fast seamless experience. Quick move in! Great customer…read moreservice. Alexis is super sweet and has great customer service skills! You should be here! I highly recommend this place!

Mostly all the staff is good, except for the Manager an Older Blonde Lady she is Terrible I've had…read moremy storage there since 2021 yes I've been late several times. But this One Manager has No Customer service skills. Will not work with you even if you are trying to pay. Ruthless No business Ethics. The Other staff are Great but she needs to losen up really.

Terrible customer service. Poor management, unorganized. Hours of operation are constantly…read morechanging. We got a message that our unit was broken into and cleared out and the next week got an email saying never mind. Don't get a unit here unless you are fine with unpredictability.

The Hansen's team is efficient and helpful. We planned, packed, and they got my belongings to my…read morenew home on-time!

Alexander, Alex, Juan and Enoch were extremely helpful in our move. I would highly recommend these…read moreguys to help move. They are punctual, hard working and friendly. They packed up our house pretty quickly and any problems that came up they asked us what we would like to do or it was due to rain. They are amazing workers and Hansens is better for having these guys. We are very happy customers.