Plenty of safe space to keep my stuff. Great service when you call, pretty decent deals with a…read morecouple free months when signing up and the entrance is easy to get in and out. Thanks for keeping the facility maintained with landscaping. Quality business and respectful clients.

We had a SUPER last minute need for local storage for one of my cousins attending Cleveland State…read more She had a housing/roommate issue (yuck) that led her with a truckload of items and a plane ticket leaving TOMORROW to escape the drama. I was in charge of organizing the logistics. Which, by the way, is my least favorite thing to do in a time crunch. I've had horrible storage facility experiences in the past but was impressed by my experience with this facility. The main item being, I didn't even need to interact with anyone to get this handled. We already had enough going on, so this convenience was VERY appreciated. After a quick yelp search, Buckeye State Storage popped up. I noticed they were literally minutes from Cleveland State which was super convenient for my cousin. I immediately went onto their website and reserved their move-in special, a 10x10 for $99. I instantly received a gate code, room #, and my cousin already had her own lock from the past that she held onto. She dropped her stuff off 20 minutes later. That was easy!

This cube start company is horrible and the way that they say they're security and they don't…read moreinsist that you buy insurance like some places when you really need it and there's limited security. From what I've seen the workers and their boyfriends well rifle through all your stuff after picking your locks and whatever they want . They take boxes of stuff tools equipment. All the things you think are important for when you get a home and you want to bring your stuff and set up a house. You'll have most of it but they'll be driving off to their house with a bunch of your stuff. And these companies have been sued a lot of times by people who just didn't want to eat their s*** anymore.

From the owner: CubeSmart Self Storage of South Euclid, OH offers affordable self storage with premium amenities…read more Our 4130 Mayfield Rd location has storage units with premium amenities. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage is one of the most trusted names in self storage. Reserve your storage space online or drop by today!

I will start out by saying in my years of experience with UHaul in general, which has only been…read moremaybe a dozen and a half times in twenty five or so years, I don't think I've EVER, EVER, had a smooth customer experience - EXEPT for ONE time when they had a location on Broadway Avenue in Bedford, which is gone now, and that was only because I happened to deal with the actual store manager that day. He was great and very helpful, as was the guy working with him that day. This was probably ten years ago at least though. Maybe more. I had a hitch put on my Outback and it was great. EVERY other time was simply to have a propane tank filled up, and I'm NOT kidding, it was never smooth. 100% of the time, and I'll say it again, ONE HUNDRED PERCENT of the time, there are employees working who don't care or are simply overwhelmed with tasks. I have waited literally forty minutes just IN LINE to tell someone I'd like a tank filled because they have ten people in line waiting to be taken care of and the one or "maybe" two employees on duty, work with ZERO sense of urgency. So, I've personally come to the conclusion that they are most likely understaffed and overworked which leads to apathy, and I know in a lot of cases that's just it. Most of the people working there are good people but are working their butts off. Anyhow, I called this location today with just a question, a simple question that would have taken literally fifteen seconds to answer, but when I called a woman answered and asked if I could hold - and I said "Yes", and then I was waiting for fifteen minutes with the same, recorded message on loop every twenty seconds. I just hung up. UHaul is famous for their horrible customer service, in my opinion. How about, you know, STAFF ENOUGH PEOPLE to have a functioning business? I know, novel idea, but hell, it could help your bottom line.

Very friendly and professional Quick service and patient…read more I would come back again With all the moving the lady took time to talk and enjoy my kids tgey loved her

Love Ace. What more can I say about Storage than my Furniture isn't warped. All good, I highly…read morerecommend!!!

From the owner: Ace Storage is a leading Cleveland-area provider of clean, safe, and affordable self storage units…read more Locally owned and operated, we are committed to being the most convenient, secure and professional self storage solution in the Willoughby, Ohio area. Our storage units provide free 24-hour access, resident on-site managers, and drive-up for easy access to each unit. We can also store your boat, trailer or RV. Contact us today!

They were on time and very careful with my furniture. I was quoted on 2 men and 3 were sent…read more Still within my budget.

Damaged my bed frame! Just dropped boxes off in no reasonable way! Did not treat my belongings…read morewith any respect or care!

The place is clean and appears well-run on site. BUT. You get a storage space and (if you are…read morenaive and unsuspecting like me) they raise the cost to 125% of what you were paying. I.e. I was paying $199/month and 5 months into my deal with them...They raised it to $247/month. After taxes and mandatory insurance, $280/month. Up from $228 total. When I called to ask about it, they informed me this happens every 6 months. Standard. That is RIDICULOUS and predatory, in my opinion. I'm getting out. And do not recommend.

Do NOT recommend use of this place…read more We reserved a 7x10 unit online, but when we showed up, the unit the manager showed us was only 7x7.5. When we initially said, "this looks smaller than what we ordered", she tried to gaslight us saying, "no, it's 7x10". However, it was only when we showed her that the measurements on the unit's label that said 7x7.5, she started saying that it was our fault for not checking the unit in-person before reserving. And somehow it was our fault for not knowing their website was broken. Our primary account holder (the person who made the reservation), attempted to negotiate with the manager, citing his online reservation. Only to be led to a 10x10 unit with an additional charge. This bait and switch was not appreciated along with the condescending and patronizing tone of the worker. The three other people who were helping with the move-in were yelled out of the front area because they were not the primary account holder and "I don't want to deal with them" (we were standing quietly). While this was happening, another customer was in the same room. He was not asked to leave at any point. Overall, there was a lot of shady behavior and red flags. Our unit was silently downgraded with no notice to us or pay decrease, we were gaslit into thinking the unit was the size we wanted, our primary account holder was arbitrarily isolated when discussing options for getting the size we needed, customers were strongly pushed into writing good reviews, and the experience was overall much worse than when I used iStorage the previous year. We would not suggest trusting this location with your business or storage items.

I've waited multiple days for a response & crickets Not…read morecool if they want my business

We have been calling for two weeks for information about storage...moving from out of state. Never…read moreany answer and voicemail is always full.

Extremely unprofessional no one is ever there to pay the bill in cash and they have dogsread more

From the owner: SecurCare Self Storage offers convenient and affordable self storage units in South Euclid. Whether…read moreyou're looking for easily accessible drive-up storage units, indoor climate controlled units, or an outdoor uncovered parking space, you'll find a home with us. Our facility features gated access with extended hours, well-lit grounds, and wide aisles for convenient truck access. Store with SecurCare Self Storage and see why our units are ideal to suit your storage needs. Visit us at 4349 Monticello Blvd today to rent your space. SecurCare Self Storage is an NSA Storage brand and facility.