I had to store a bunch of boxed items for a while, and this facility was less than 10 minutes from…read moremy house. I ended up getting a 6' X 10' climate controlled space. The indoor part of the facility used to be a supermarket or department store, so it is quite large. The whole place is clean, well lit, and the air conditioning is better than I expected. Nicely cool in the summer, and comfortably warm in the winter. My unit was on the end, right near the curbside door, but I noticed looking down the aisles that they are very wide, if you wanted to access your unit while the tenant across did the same, there would be no problem. The roll-up door worked smoothly, and the built-in lock eliminates having to buy or supply a padlock. There are always plenty of flatbed carts available. Not 24 hour access, but you can get in 7:30 am to 10 pm every day, holidays included. Office staff very friendly and helpful, and the managers live onsite. Even when the office was closed, a few times when I went to my unit, I saw one of the managers, so they don't close up the office and disappear. Although I didn't have a need for it, I noticed they have plenty of room for outside storage (like vehicles & equipment) and again, it is clean and well organized. If I ever need storage again, I will definitely return here.

The shady contract is going cause your monthly to go up. No customer service. Beware of the…read morecompany....reviews are fake thru Trust Pilot.

I've been shopping around for a storage unit, and a friend recommended security self storage. Are…read moreusually am not a fan of dealing with a whole process but Alexa made it amazing! I definitely recommend using them!

We had an excellent experience with renting a unit from Security Sefl Storage. I made a call, and…read morewithin just a few minutes, I had a unit and was ready to start moving in our belongings. It was effortless. All of the customer service on the phone and in the office was very pleasant! I will use them again if needed and would recommend them to anyone.

I have stored my things here twice now, in between move-ins, and it's always gone smoothly. The…read morestaff has always been friendly and supportive. The units are well kept and behind a gated fence, so it feels like they are secure. Units are also very accessible which is nice in case you need to grab something quickly! AND they also do truck rentals, so it's kind of an all-in-one location. I just got off of the phone with Jermaine who gave awesome service by helping me find a good price and a unit that fit my needs perfectly! So I'm feeling like a happy customer today. Would store my stuff here again.

Brandon is the manager here and he is top notch. He went out of his way to make sure I was…read moresatisfied. The facility is clean with true climate control. I also like the covered entry.

It's now been a year that I called Life Storage (now renamed to Extra Space Storage) and spoke with…read moreBrandon about my needs. He's been there for me every step of the way and continues to provide amazing customer service. 11/26/2024 Update: I just moved my stuff out of storage in an effort to finally get rid of most of it. Getting stuff in and out of this facility is a breeze. They have 2 elevators and an actual covered parking garage. Leaving is bittersweet, because I've enjoyed my interactions with Brandon. Brandon is what makes this storage facility special. You can absolutely depend on him. I know I'll be back one day.

Very good customer service. Followed up with me. Easily accessible, level parking space at a fair…read moreprice.

Awesome location, we have used Extra Attic Self Storage for years for our business. It is clean,…read moresafe and convenient! The staff are very friendly and helpful! We have used as many as four units over the years, all are secure, clean, dry and safe. We are very pleased!

I can't say enough good things about Carolina Moving and Storage. Moving is always stressful, but…read moremy sister's move from a house in NC to a couple rooms in AZ was a logistic nightmare. Carolina Moving and Storage made it all seem easy. The packers and movers worked cheerfully and tirelessly (or so it seemed) each day--and they were long days! Everything was meticulously packed or wrapped with the same care you would give your own home furnishings. I appreciate that they do not hire third-party workers--the same guys who packed the trucks also drove the trucks, and then unloaded everything at the destination. It was a perfect move. Highly recommend!

I highly recommend Carolina Moving and Storage. They are great communicators which is so important!…read moreI was recently widowed and selling my home and moving everything in storage was emotionally and physically challenging, but they were right with me the whole time. We had a winter storm before my scheduled move, but they kept to our schedule and the packing team was careful and tirelessly completed my whole house move into their storage warehouse.

I would not have great things to say about the actual storage unit and some of the issues we faced…read more- but manager Suzette Oliado was so wonderful and her customer service can not be overlooked. We moved out of state for 5 years but any time we spoke with her she remembered us and was extremely kind and accommodating. We appreciate her!

STAY AWAY!!! There are far better options for keeping yourself and your belongings "safe." This…read morefacility has serious cleanliness issues--I once found a dead mouse in front of my unit. When I reported it to the office, they assured me it would be taken care of. Two weeks later, it was still there. Security is also a major concern. I have visited multiple times, both during and after office hours, and found the side door unlocked. Homeless individuals frequently enter and exit the building without restriction. My unit was broken into, and I wasn't notified until two days later. The reason? Staff claimed they only noticed during their rounds after the weekend--meaning they had no idea when it actually happened. Their response? "I think you should file a police report and contact your insurance company." You think? Frustrated, I canceled my unit and moved my belongings out well before the next billing cycle. I was repeatedly told I would receive a confirmation of cancellation--yet it never happened. Avoid this place at all costs. If you don't believe me, visit after hours and see for yourself. Terrible security, terrible customer service, and a terrible place to store your valuables.

This is a very nice, clean facility and the people who run it are super friendly and helpful. They…read morehave plenty of carts available for moving stuff in our out of your unit. They have a convenient dock. They held a charity event last year by offering non-profits a free 10' x 10' unit, allowing them to fill it with donated items, then had a professional auctioneer come and do a "Storage Wars"-style auction. All proceeds from the sale of the unit went to the non-profit! They had food trucks and live music, too! What an awesome way to give back to the community! Thanks, Storage Max!

From the owner: Welcome to Storage Max at our Five Points, North Carolina location. We provide climate controlled…read morestorage units in many different sizes. This facility is conveniently located between the areas of Downtown Raleigh, Millbrook, Knightdale, and Northeast Raleigh. Unit sizes range from 5'x5' smaller units up to 20'x10' larger units. Each unit is indoors and climate controlled. Our facility is equipped with high-level security including a fenced perimeter and gate, and 24/7 video surveillance. Storage and packing supplies are available at our facility, as well as loading docks for easy access.Come to Storage Max or call today to speak with one of our friendly and professional staff members. Reservations can be made online now.

Very happy with my storage provider. The location is somewhat convenient. It used to be much more…read moreconvenient when I lived less than a mile away though. I have an inside, temperature controlled unit which works well for my needs. The prices are reasonable and the owners are great (they know me by name somehow).. They allow UPS/FedEx to deliver right inside my unit which makes my life a lot easier! The only gripe I have is that sometimes when I punch in my passcode to get into my unit.. It either takes forever to unlock or I have to type my passcode in again. At night time it is a little sketchy, but the owner assured me they've never had any trouble.

Dre helped me with my storage unit. He was helpful and quick to my questions. Need more workers…read morelike him.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 2401 S Wilmington St is no exception. Our Raleigh storage facility offers a large selection of unit sizes with convenient options like climate control, drive-up access, and vehicle storage. Located near S Wilmington St and S Saunders St, we're trusted by neighbors in Hertford Village, Parkland, Biltmore Hills, Caraleigh, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.