This shop has literally the best manager and service, short notice no hidden fees just straight to the punch. I would highly recommend this shop for service anytime anywhere!!!! Very convenient location as well, I'm very satisfied and I can't wait to pick up my vehicle and I literally have 0 worries! THANK YOU!!!!! read more

Sean at secure auto in sacramento is the best. He is helpful and knowledgeable and I've had an all around good expierance every time I go in to his shop. Much appreaciated! read more

Brought my car in for an equipment switch after another center shorted my cars security system. And they did such a great job, and with short notice. read more

Shawn was very helpful and only a text message away if you need go make an appointment, inquiry or just have questions that you looking for answers as far as the services . He was also knowledgeable, make this journey a breeze read more

Shaun, the office manager, made a difficult and trying time into a pleasant experience. He was straight-forward and friendly about the system and how it works and I honestly could not have been treated any better. If you find yourself needing to get or keep you driving license, I recommend using/calling Secure Auto and Shaun to help you out. Over the years, I have referred many friends and colleagues to him if they have found themselves in a sticky situation and want to drive legally. read more

Shaun was awesome. We had to get an interlock installed in our sons car and he made the whole experience very easy. He was always willing to help and adjust his schedule to fit us in on short notice! Would highly recommend secure auto read more

I had heard all the horror stories of Interlocking Devices, just the idea putting it in my 2-year old vehicle scared me. I did some shopping around, in addition to finding the best and easiest device. After speaking with Shaun, he eased my mind. The price was a lot better than I had anticipated. But the real proof of ease with the device would be after I left the shop and in the REAL driving world. I'm here to tell you; thie service, product and ease of use did not disappoint! It only takes 3-seconds to start my car, REALLY. While driving across town, it requires another test; quick and easy. No moaning into it while you blow, no deep breaths wondering if I'm going to pass out. Very quick, super easy! Shaun has been so helpful. In the beginning when I had questions or concerns, he was happy to answer. He does all he can to work with my schedule. In all honesty, Secure Auto has been the most pleasant surprise during this entire experience. If anyone I know needs to get back into legal driving status, I refer them here, even people who I don't know, but have met throughout this process. There's a lot of work in getting yourself back into legal driving status, why not go to one place that makes it easier on yourself and your wallet. Secure Auto is professional, competitively priced and simple to use. read more

Really poor customer service. Definitely not very nice people to deal with. I called to have service done on my installation and found out that I would be charged extra to make a reservation within the next couple of days, even though their technician had open spots. Instead of kindly explaining to me that I had an additional 5 days to have the service done, he started to verbally insult me for being frustrated about the policy. The only reason I chose this place is because they have a technician in Berkeley. I'm sure their are more courteous providers out there. read more

I've been coming to this place for over a year. I know this is not usually a place you want to be but the staff that works here has always made my experience as quick and easy as possible. When I request service on my interlock they always get me in that day or the next. Super positive experience and I would definitely recommend this company for anyone looking for an interlock device. read more