Secure One Tech

I reviewed a number of options-before choosing Settler Security to help install surveillance and…read moresecurity equipment at our retail location. Because of the nature of our operation, I was looking for high-quality equipment and overall service and was willing to pay to receive it. After reviewing.my needs with a handful of providers with good reviews, I chose Settler because my conversation with Nelson inspired confidence. As expected, I was pleased with all aspects of the process. What I did not expect, however, was that I would receive products and service that exceeded my lofty expectations at an extremely competitive price. Nelson was transparent throughout the process and helped me select high-quality equipment that met my specific needs while staying within my budget. I was also surprised by the level of operational support provided. Nelson showed me how to use all of the features, but he also set up a number of parameters in advance based on our original discussion without requiring further input. And that support did not stop once the products were installed and the final invoice issued. I am still receiving support on a regular basis. Anytime I have questions, answers are a quick phone call away. Finally, due to my own oversight, my were entirely unreasonable. Nevertheless, met them, and then some, installing my entire less than 48 hours after our initial conversation. I would not recommend asking that kind of turnaround of any provider on a complicated installation, but when I found myself in a bind, the Settler team bailed me out. A truly exceptional experience - retain Settler with confidenc

They helped me upgrade some important security systems. Nelson was fast and thorough. Highly…read morerecommend them.

Advanced Electric

1.0

(5 reviews)

Needed to install Nema 14-50 receptical for 240v use within 5 feet from electrical panel. Called…read morethem with a ValPak coupon for $75 off. I called them and they told me less than $300 for this simple job. Made a 3 o'clock appointment but a guy shows up at 1 o'clock which was fine since we were on the way home. He says he needs to go buy parts at HomeDepot when he should've came prepared. Comes back two hours later! Install takes less than an hour. Makes a mess and doesn't even clean up. He then tells me he needs to come back next day to change out the wire since it wasn't the right one which makes me nervous. He then comes back next day an hour late to switch out the wire. Kicker is the bill is $370 ($270 labor + $80 parts + $20 tax). I ask for $75 off from coupon but he says it's included. What!?!?!? Don't be tempted to call anyone from ValPak coupons and DO NOT call them as they're not honest not trustworthy.

corey your post is 5yrs ago and still to this day dion has workers quit on him because of no…read morepayment . hes never at the job and is unorganized then a mf and has temps working for him as if they're working for the company . he wants them using the company shirts and drive to get material that he needs to have for the job ready or delivered. he has no journeyman working for him just apprentice temps . everything you read about dion here is true , doesnt pay,unorganized,lier, cant get shit done . never at the job because he knows he looks bad. wants journeyman work from apprentices -wanted locks cut off on meters/disconnects . this foo a scam/trash places we worked for him was red phone booth -colleyville abc/dental - plano on hedgecoxe

Protectus Security

4.9

(40 reviews)

Another great experience with the tech guys from Protectus. Jason and Robert worked their butts off…read morein the blazing heat for two days installing my new cameras and security system. Great guys too and both have been there for years which is a great sign that this is a well run company. They also took the time post installation on how to use the system on my phone and that I could feel free to call them later if i had any other questions. Thanks guys!

I use them for 3 of my properties. Very happy with their personalized service and the app and…read morehardware too.

Green Tech International Security

The tech I spoke with was super helpful and ethical. He knows all about network installations, And…read moreeven though I didn't hire him he still helped me out by giving me an alternative solution. I feel like I can trust him. So I will hire him in the future again.

Very pleased with Chinedu's work installing security cameras. I appreciate his verifying that…read moreeverything was working properly, even calling the manufacturer and verifying connections. Great Job!

Vivint

1.0

Last week, a young man came to my home at 3:30 PM and started his sales pitch. I told him I already…read morehad a service. At 8:20 PM the same day, his supervisor knocked on my door with the same first salesman behind him. 8:20 PM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I will AWAYS tell EVERONE about how rude this company is.

Please do not sign up with this joke of a company…read more Horrible company with very rude, untrained and unprofessional customer service agents. Vivint is using a fraudulent method to charge its customers without their approval. The company made three separate charges to my account in one day without my permission. I reached back out to the company to resolve this issue by asking for a refund, and I was told the transaction is legal on their system and they wouldn't refund me, even though I was not aware of the charge, and I do not have auto pay setup. I asked to cancel my service when they wouldn't resolve my complain, they ran me around a loop of five different customer service agents and refused to cancel my service. What law permits a business operation like this? My next move will be a law suit against Vivint, as no business should be allowed to deep their hands in a customer's account, without the customers permission.

Sanctuary Security

They have been protecting my home for years. great local business that gives a personal touch and…read moreis always just a text or call away from help.

I just recently purchased a vacation home in Weatherford and was looking for a company to install…read morean alarm and camera system. I was doing a Yelp search for a local company and the one the stood out was Sanctuary Security service. I reached out to them and spoke directly to the Owner Andrew; we made an appointment at my convenience a few weeks in advance when I was scheduled to be in town. Andrew stopped by a few days before I arrived to assess the property and already had a plan in place for the best camera locations. I was amazed with what he was going to do and all the latest cameras and all other needed equipment. We agreed on a price. He scheduled me in when I was in town and got all the work done. Andrew gave me an and my wife a tutorial on how everything works. Got us up and running in no time at all. His company will also be monitoring our home. So, if anyone is considering installing a security system for their home and business. This is a great company to consider they offer quality work and outstanding customer service. As a semi-retired Contractor from California, it is a pleasure working with a professional company.

Smith Thompson Home Security

3.8

(309 reviews)

We searched, intentionally, for a local alarm monitoring system when we remodeled. There are so…read moremany Big Box competitors! Smith Thompson has faithfully served and protected our home. I know that they will do the same for you.

So disappointing! Garage door app not working...called three times and was dropped the 2nd…read moretime...finally after 12 minutes customer service came on no apology for wait... no emotions..very robot like response. said willsend video on how to change garage door battery and hung up. Will start looking for new company.

Vivint

1.0

(5 reviews)

We were initially impressed with our phone rep. He took our order, processed the application, gave…read morea install date & quote that was in line with our budget; very important !Then, downhill from there. After the installer arrived everything changed to a bait then switch tactic. He claimed the application was not approved, my credit was not approved(& I know it was), then quoted a thousand dollar deposit(he said per Bread finance) who is supposedly new to their company),plus kept adding to our monthly payment. I ended the application but he kept insisting I call the office. I will not call & go through that confusion again! They are either unorganized or not quite sure what to call it, but definitely not a company you want to get involved with. We can only hope that the personal information they gathered will be destroyed. Stay safe & stay away!

Totally against Vivint. They send sales personnel that ignore do not disturb, no trespassing, and…read moreno soliciting signs and then lie about why they are there. I would never hire any business with such distasteful tactics. This company needs to go under as fast as possible.

Corporate Technology Consultants

4.3

•$

I recommend this company and their staff to you. From my first phone call, to when I received my…read more(very fair) invoice, they put me at ease regarding my issue(s). I could not be more pleased with their service. They are Knowledgeable, courteous and prompt. Thank you CTC.

These guys are great! I will be using them for all my desk top and lap top issues. They take…read moreownership of your problems and don't let go until it's fixed. Thanks CTC for great customer service.

Empire AV Services and Installations

4.9

(58 reviews)

Empire AV responded quickly to my inquiry about setting my hard-of-sight mother up with a voice…read morecontrolled system in her new home. Eric was incredibly communicative and was able to get her on the schedule almost immediately. The install was seamless and he was incredibly patient with my mom in setting up the system. Very good experience!

These guys were great! No bs, no trying to sell you things…read moreyou don't need. Honest and straight to the point. They just finished up an install at my house in trophy club and it went great. Looks sooooo clean!

Home Theater Dreams

Omg. This company is a god saver ! I've unfortunately went through far too many av companies…read morethat cloaked to know how to install and fix systems- but only cost actually installed my equipment correctly! And get this- he installed it on superbowl Sunday!

Clay was awesome from the first communication. He agreed to come look at the project and gave me a…read morequote that same day. He recommended equipment that would meet my needs and then worked with me to tweak the final equipment list based on my input. The installation was straightforward and done very well. Communication with Clay was great! I will use him again for AV services.

Audio Visual Integrated Designs

AViD installed a couple tvs and surround sound for us. The work was immaculate, and the installers…read morewe're very professional. We have since moved, and now I'm looking to have them come out again.

Michael and Ben absolutely made my Christmas surprise to my husband the best ever. They were…read morereferred to me by a friend. I had already done my "little" research on surround sound amplifiers. I spoke with Ben to get his opinion on the products I was looking at. He understood that I did not know all of the lingo for the audio systems, so I was able to tell him the capabilities I wanted and he confirmed that I was interested in the right product for me. He never tried to upsell me either. In fact, he was able to give me a better price than I could find on line or in stores. I then spoke with Michael to actually purchase the product. 2 days later Michael called me with bad news/great news. The system was going to be out of stock until after Christmas. At this point I missed the "in-stores" sale price. He told me that he was able to upgrade the system for the same price he quoted me. When my husband opened his [early] present, he was ecstatic!!!!! I was nervous because he told me not to buy one, because he wanted to pick it out. With the help of Michael and Ben my husband said that I bought something better than what he thought he could find! SCORE! I would totally recommend calling these guys!

Zutex

4.9

(100 reviews)

Luis installed 4 fans, a huge pendant light, and cleaned up some outdoor wiring for us. He was…read moreprompt, professional, and his prices were extremely reasonable. We will definitely go back to Zutex for any future electrical needs.

Really great work from Luis setting up a new outlet in my garage for EV charger. He was very quick…read moreto respond to my initial request and was fourth right with a competitive quote. His communication was flawless throughout the process. Luis showed up on time the day of the job and made sure to clean up after himself. I would 100% use him again for any electrical needs.

Secure One Tech - securitysystems - Updated August 2026

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DFW Custom Video Surveillance

(8 reviews)

When we decided to upgrade our home security system, we wanted to ensure we didn't have a repeat of…read morethe bad experience we had the first time around. We checked out three companies and Al and Justin were the only company willing to stop by after a job they were working on. They listened to what we wanted and Al (owner) provided a bid the following day. After evaluating the other two bids, it was clear we needed to go with DFWCVS. Not just because of price, but service, care, good communication and quality equipment. Al and Justin arrived on time to do the install and set to work. Since we were replacing the entire system and moving some of the cameras to better locations (thank you Al), they were around all day. They worked hard and I could tell, they worked well together. Al kept us informed at all times on where they were with the install. There was one small hiccup when Justin slipped in the attic and accidentally caused some damage to our kitchen ceiling. Justin and Al felt so bad about the accident, but we kept telling them, it was an accident and we were thankful nobody got hurt. Al took action and worked on getting a repairman to come over to access the damages. Luckily, we have a neighbor that owns his own painting company and he came over and gave Al a bid. The repair work was finished a few days later. You couldn't tell it was ever damaged . Al and Justin were finishing up some work for us and were relieved to see how well it had turned out. Al took care of everything and was hired by our neighbor for some security work. A new relationship was made. Win win. We can't speak highly enough about the integrity of this company. You don't see many companies that stand behind their work like Al and Justin. They are great to work with and we couldn't be happier with our security camera system. You won't regret working with DFW Custom Video Surveillance, I promise!

Highly recommend this locally owned business. You can expect excellent service and hands on…read moreassistance with monitoring tools and setup. Text msgs and calls are promptly returned. Received speedy, same day response when an issue came up weeks after the install. Polite, professional, knowledgeable... you can't go wrong with this team!

Dallas Security Cameras

3.0

Evaristo exceeded our expectations from start to finish. He gave options for equipment that would…read morefit our specific needs. Arrival for the appointment was prompt and his installation was flawless with an expansive guide of the operation and potential troubleshooting so service interruptions would be limited. Dallas Security Cameras gets my vote for security system and camera supplier/ installer for the DFW metroplex and beyond!

I have worked with Dallas Security Camera for four long years. The cameras work great and the…read moreinstallation was flawless. But if you have a problem after the check clears, forget it. This company has no desire to support their equipment. I have been monitoring a family member for years which is where one of my two systems is installed. The family member fell and I was unable to get playback to document the accident. DSC has never returned my call even though I was willing to pay for a service call. With all that's happening in the world we need to be able to depend on our security. This was extremely disappointing and for you justification for using care when dealing with them.

Done Right Security Systems

3.3

I called the phone number listed for Done Right Security Systems today and was not pleased with the…read moreinitial response from the representative. He answered the phone Hello, I asked was this Done Right Security Systems and he said yes. I stated I was interested in getting a quote for Camera Service and the gentleman abruptly said I'm busy can you text me your address and what you need and I'll call you back. . . Never heard from him again because I never texted him, sorry you need to be a lot more patient when dealing with new clients.

I engaged Jason for my Security Cameras and NVR Installation. Turned out to be a great experience…read moredoing business with him. Will definitely recommend him for all the security related projects that you may want to. He knows his stuff and does things professionally.

BSM Installations

4.8

(40 reviews)

Love was a great help. We did twisted pair runs for networking and cameras as well as exterior…read morefiber. He had solutions for install problems that had stumped me for years. He was not cheap but given intermittent complexities, it all averaged out. Yes, he'll definitely get my return business.

It's true: Online retailers are taking over the globe because of the exploitation of the conscious…read moreneed for convenience, and the capitalization on poor storefront customer service. People wield meager amounts of time outside their professional and personal lives, so why face-to-face with an aggressive--or even rude storefront employee? You don't have to--at least with installing a security system--or mounting a television/wiring a custom audio system. Well, the gentleman (Love) who owns this business resets all the negativity against declining customer service--providing a stellar experience that tops all others. If brick and mortar stores could pivot--then reinvent themselves to centralize around integrity and compassion like Love, you'd see a market-take-back develop against the online conglomerates. Hey Evil Corp! We're looking at you and your online sales!! Elliot is coming for yah! Ha! His prices are going to be difficult to beat, I guarantee that. It was only $300 for a custom fireplace mount on our LG OLED and Sony sound bar. Best Buy and two other mounting companies were $300+ just for the standard fireplace mount. No amount of fresh pine nuts would convince a squirrel to pay that ! So, give yourself a break and give him a jingle from your iPhone or Android--then sit back and let him do his thing. Heck--grab a tasty beverage and have a convo with him! Love (his name) is simply the best, and supporting a small business is how we (as 'Mericans) can bolster the economy in our great state of Texas! 4/15/17 Had Love come back out for an outdoor TV mount set up. It looks great and we couldn't be happier. Always a pleasure to have his expertise.

DW Surveillance Solutions