Needed to install Nema 14-50 receptical for 240v use within 5 feet from electrical panel. Called…read morethem with a ValPak coupon for $75 off. I called them and they told me less than $300 for this simple job. Made a 3 o'clock appointment but a guy shows up at 1 o'clock which was fine since we were on the way home. He says he needs to go buy parts at HomeDepot when he should've came prepared. Comes back two hours later! Install takes less than an hour. Makes a mess and doesn't even clean up. He then tells me he needs to come back next day to change out the wire since it wasn't the right one which makes me nervous. He then comes back next day an hour late to switch out the wire. Kicker is the bill is $370 ($270 labor + $80 parts + $20 tax). I ask for $75 off from coupon but he says it's included. What!?!?!? Don't be tempted to call anyone from ValPak coupons and DO NOT call them as they're not honest not trustworthy.

corey your post is 5yrs ago and still to this day dion has workers quit on him because of no…read morepayment . hes never at the job and is unorganized then a mf and has temps working for him as if they're working for the company . he wants them using the company shirts and drive to get material that he needs to have for the job ready or delivered. he has no journeyman working for him just apprentice temps . everything you read about dion here is true , doesnt pay,unorganized,lier, cant get shit done . never at the job because he knows he looks bad. wants journeyman work from apprentices -wanted locks cut off on meters/disconnects . this foo a scam/trash places we worked for him was red phone booth -colleyville abc/dental - plano on hedgecoxe

I use them for 3 of my properties. Very happy with their personalized service and the app and…read morehardware too.

Purchased a new home in McKinney and needed to get my dormant security system up and running for my…read morewife's piece of mind. Jason assessed our needs and delivered prompt and excellent service. I highly recommend Protectus!

The tech I spoke with was super helpful and ethical. He knows all about network installations, And…read moreeven though I didn't hire him he still helped me out by giving me an alternative solution. I feel like I can trust him. So I will hire him in the future again.

Very pleased with Chinedu's work installing security cameras. I appreciate his verifying that…read moreeverything was working properly, even calling the manufacturer and verifying connections. Great Job!

Last week, a young man came to my home at 3:30 PM and started his sales pitch. I told him I already…read morehad a service. At 8:20 PM the same day, his supervisor knocked on my door with the same first salesman behind him. 8:20 PM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I will AWAYS tell EVERONE about how rude this company is.

Please do not sign up with this joke of a company…read more Horrible company with very rude, untrained and unprofessional customer service agents. Vivint is using a fraudulent method to charge its customers without their approval. The company made three separate charges to my account in one day without my permission. I reached back out to the company to resolve this issue by asking for a refund, and I was told the transaction is legal on their system and they wouldn't refund me, even though I was not aware of the charge, and I do not have auto pay setup. I asked to cancel my service when they wouldn't resolve my complain, they ran me around a loop of five different customer service agents and refused to cancel my service. What law permits a business operation like this? My next move will be a law suit against Vivint, as no business should be allowed to deep their hands in a customer's account, without the customers permission.

They have been protecting my home for years. great local business that gives a personal touch and…read moreis always just a text or call away from help.

I just recently purchased a vacation home in Weatherford and was looking for a company to install…read morean alarm and camera system. I was doing a Yelp search for a local company and the one the stood out was Sanctuary Security service. I reached out to them and spoke directly to the Owner Andrew; we made an appointment at my convenience a few weeks in advance when I was scheduled to be in town. Andrew stopped by a few days before I arrived to assess the property and already had a plan in place for the best camera locations. I was amazed with what he was going to do and all the latest cameras and all other needed equipment. We agreed on a price. He scheduled me in when I was in town and got all the work done. Andrew gave me an and my wife a tutorial on how everything works. Got us up and running in no time at all. His company will also be monitoring our home. So, if anyone is considering installing a security system for their home and business. This is a great company to consider they offer quality work and outstanding customer service. As a semi-retired Contractor from California, it is a pleasure working with a professional company.

We searched, intentionally, for a local alarm monitoring system when we remodeled. There are so…read moremany Big Box competitors! Smith Thompson has faithfully served and protected our home. I know that they will do the same for you.

So disappointing! Garage door app not working...called three times and was dropped the 2nd…read moretime...finally after 12 minutes customer service came on no apology for wait... no emotions..very robot like response. said willsend video on how to change garage door battery and hung up. Will start looking for new company.

We were initially impressed with our phone rep. He took our order, processed the application, gave…read morea install date & quote that was in line with our budget; very important !Then, downhill from there. After the installer arrived everything changed to a bait then switch tactic. He claimed the application was not approved, my credit was not approved(& I know it was), then quoted a thousand dollar deposit(he said per Bread finance) who is supposedly new to their company),plus kept adding to our monthly payment. I ended the application but he kept insisting I call the office. I will not call & go through that confusion again! They are either unorganized or not quite sure what to call it, but definitely not a company you want to get involved with. We can only hope that the personal information they gathered will be destroyed. Stay safe & stay away!

Totally against Vivint. They send sales personnel that ignore do not disturb, no trespassing, and…read moreno soliciting signs and then lie about why they are there. I would never hire any business with such distasteful tactics. This company needs to go under as fast as possible.