I highly recommend this business. Jenn was great to deal with and helpful every time I needed it…read more In addition when my autopay from my bank sent a payment by mistake she promptly returned it. Most businesses would have deposited it. I really appreciate their honesty and professionalism.

This place is wonderful. It is well maintained and clean. The hours are generous.But most of all…read moreit is the people. Gloria and Jen are just so pleasant and informed. They go out of their way to make things as easy as possible. If we ever move again ( God forbid! LOL) We will definitely use them again The Ahara's

Negative!!!! My 2 units on the 2nd floor were rat infested. They damaged my furniture by peeling…read moreand chewing. This place is only 1 1/2 years old. Should not have rats

I can't tell you how impressed I am with this company! They have helped me when I was going through…read morea divorce and the rate was affordable. They always return calls and work situations out in the favor of the client! The storage unit is clean and that was important to me. Thank you for all you do, I appreciate your expertise and exceptional customer service. Judy

Justin and Blaine made this rental a very easy process with follow up for a good priceread more

Unprofessional, rules are not followed. Unsafe environment. Inability to maintain adequate safety…read morestandards. Staff are unavailable.

I couldn't be happier with our storage space at Citizen's Storage. My inquiries were immediately…read moreresponded to by Brandy, and now with Mike, the manager, everything has gone very smoothly. Professional & friendly service. The units are clean, accessible and I feel safe. The location also is excellent, right off the 101 for easy access. I highly recommend Citizen's Storage!|

Great value. Great customer service. John was so helpful in immediately check8ng my unit, upon move…read moreout, and getting me all signed out. Personable, A+ customer service

I have never been to such a clean, organized, efficient technologically sophisticated…read moreestablishment~ great job whoever put this place together. Staff is also friendly and onsite in case you need them.

I rented a 5x7 unit nearly two years ago at this location Eventually, I upgraded to a bigger unit…read moreas I accumulated more stuff. I always paid on time and sometimes even paid a month in advance. This month I encountered some financial hardship and I was a week late on my payment. The lady "Diane" who took my payment over the phone said she could not waive the first and only late fee of $30. I've spent maybe a little over a couple thousand dollars in their facility and again, never had I been late on my monthly payment. I was happy there, but for the sole reason of the unwillingness and lack of sympathy to waive the outrageous $30 fee to a loyal patron I put a cancel on my future business with golden state storage and will take my business elsewhere.

Highly recommend StorQuest in Camarillo! Rebecca was terrific in helping me get my storage unit…read moreall set up.

If I could give 0 stars I would. DO NOT STORE ANYTHING HERE. Staff Rebecca at the front desk is…read moreunprofessional, rude, could not answer any questions, was yelling at me and kept saying she didn't know she's only worked there 2 months. Constant increases! They say it can only be increased a certain percentage and then they double your rent! Worst storage unit I have ever experience and old and dirty. Do not store your stuff here unless you want to be moving storage units soon!!

My experience at this location on Grande Vista in Newbury Park has been beyond disappointing. The…read moremanager, Rebecca, has been one of the most unprofessional people I have ever dealt with in a customer-facing role. I have an actual recording of her raising her voice and yelling at me for simply asking a question -- not arguing, not complaining, just asking a question. And it didn't stop there. My husband called the facility separately with a simple question of his own, and she yelled at him too. A customer calling to ask a question should never be met with that kind of response -- ever. This is not someone who should be managing a facility or interacting with customers. Her behavior is hostile, inappropriate, and frankly unacceptable. So I did what any reasonable person would do -- I contacted corporate and asked to speak with the district manager. I started calling in early December, once or twice a week, sometimes more. Customer service told me the district manager would return my call within 48 hours. It took him nearly three months. Eric finally called me back at the end of February, and after all that waiting, I was met with nothing but attitude and dismissiveness. Rather than listening or showing any empathy, he essentially told me to find somewhere else to store my belongings because of some late payments. What Eric apparently didn't stop to consider is that I have been dealing with serious health issues and have been in and out of the hospital -- not that a paying customer should ever have to justify that to be treated with basic respect. The lack of professionalism and compassion from someone in a district manager position was truly shocking. My experience at this location on Grande Vista in Newbury Park has been beyond disappointing. The manager, Rachel, has been one of the most unprofessional people I have ever dealt with in a customer-facing role. I have an actual recording of her raising her voice and yelling at me for simply asking a question -- not arguing, not complaining, just asking a question. And it didn't stop there. My husband called the facility separately with a simple question of his own, and she yelled at him too. A customer calling to ask a question should never be met with that kind of response -- ever. This is not someone who should be managing a facility or interacting with customers. Her behavior is hostile, inappropriate, and frankly unacceptable. So I did what any reasonable person would do -- I contacted corporate and asked to speak with the district manager. I started calling in early December, once or twice a week, sometimes more. Customer service told me the district manager would return my call within 48 hours. It took him nearly three months. Eric finally called me back at the end of February, and after all that waiting, I was met with nothing but attitude and dismissiveness. Rather than listening or showing any empathy, he essentially told me to find somewhere else to store my belongings because of some late payments. What Eric apparently didn't stop to consider is that I have been dealing with serious health issues and have been in and out of the hospital -- not that a paying customer should ever have to justify that to be treated with basic respect. The lack of professionalism and compassion from someone in a district manager position was truly shocking. My husband and I have been loyal customers and we don't take that lightly. We spend our money here and we deserve to feel welcome, not belittled. Between Rachel's hostility and Eric's indifference, what should have been a simple resolution turned into months of frustration and stress during an already incredibly difficult time for our family. We moving facilities as soon as it is feasible, and I sincerely hope management takes a hard look at the people representing this company.

Excellent Customer service by Tish at this location. Helped figure out our needs, assisted with…read moreguidance in the area and called around for best prices on our behalf! Cant get better than that! Reachable by phone and in person. Rates are low. Highly Recommend! A+

Been using them for storage for many years and has always been a great experience! Love that it's a…read morefamily run business too

My mom recently moved out of her house, and had to downsize into an apartment. I did not have much…read moreluck finding spaces at the time in her area, but stumbled upon LM Mini Storage. Patrice was so helpful and the facility was the cleanest I've ever seen! I definitely recommend this storage unit if you need storage near Oxnard.