I didn't realize Assured and A-1 are probably the same company. When I called the Cutter's number…read moreto get shredding done, I got someone from Assured. I asked about Cutter's and she said they bought Cutter's last year. She said they always had the number I called, so I'm not sure if the Cutter's number forwarded calls to Assured or not, which would make the statement the lady that answered the phone true, but idk. Anyway, she told me it would be about $130, I believe up to 10 banker's boxes. I said I had the equivalent of 4-5 boxes. She said they could shred up to 10 boxes, so anything less they'll take for the $130. I was used to paying $30-60 with Cutter's, depending on how much shredding I had to do, so this price seemed outrageous to me. The lady on the phone seemed to me a bit snarky, but I could have perceived it that way after she told me the price is still $130ish ($129.XX). A part of me wanted to be sarcastic, but I wasn't. There wasn't any need to ever be sarcastic. I thanked her for her information, but it did not seem reasonable for me to pay so much. I ended up getting a much better deal with a Tempe company with incredible service & pricing and pay for what was being shredded instead of some flat price regardless. I've read a number of the reviews and they seem to like Assured, so maybe the woman that answered my call was having a bad day. idk. But I am missing Cutters.

When a truck with a Medieval dragon shows up to chomp on paper, you know they're serious. :-D…read more I hired Assured after Stericycle basically dropped the ball (being polite there). Assured showed up on schedule, took care of the records of an entire homeowner association we dissolved (20+ years worth of paper) in a matter of minutes. The driver was courteous and detailed. Honestly, I would have paid more if they asked for it. Great service, thank you! Next time I have another giant wad of paper to shred, I'm keeping the number handy.

The service, quality of work and the value for the service was great. This may be my 3rd review…read moregiven and all I can say is from assisting me in AZ to Illinois they have helped me tremendously for bulk pickup and personal office size box drop off. I'm just now learning they've moved and Google shows they're at VRC 624 S Perry Ln Unit 102 Tempe, AZ 85281 So now it's time to find out more about this especially needing personal shredding

Shout out and a very special "Thank YOU" to Steve and the shred driver! I am always trying to catch…read morea "Shred day" event in Phoenix surrounding areas in which, there was one being held that I absolutely had to make a visit to. After rushing from picking up breakfast to make it to this event, I ended up being 5 min late but, I ran into the Shred truck driver who was just literally pulling off. The driver was nice enough to stop and accept my bulk. Steve happened to hear me asking the driver if I were too late (in which, the driver seen my tinny bags to Shred, on my back seat, and the driver was nice enough to tell me that he'd pull over to accept them since, I didn't have much). Steve came out to assist with getting my 1 1/2 bag of items shredded for me. I explained to Steve that I was thankful as I had been trying to catch these shredathons and that (although, I'm straight...respectfully) I rushed over after picking up my breakfast in support of Pride Month from an awesome restaurant (I didn't even mention yelp) but, Steve "IMMEDIATELY" asked me, if I by chance, happened to be an "ELITE" (which, surprised me that he'd ask and that he knew about us ELITE yelpers). I was flabbergasted! As we were pouring my recycling into the bin, Steve and I were chatting it up and he then, proceeded to tell me that they LOVED ELITE YELPERS!!! I was absolutely amazed by this acceptance of us, in which, he spoke highly. I recommend that, you guys start shredding your old documents instead of tossing into garbage cans, for safety reasons! ‍ They have locations all around Phoenix surrounding areas and they often have shredding drop off events that are free of charge. I just happened to GOOGLE and found this event. Again, shoutout to STEVE AND THE DRIVER who were extremely awesome humans.I offered to tip but they refused/declined. It never hurts to offer a tip guys. ‍ This location was in a office strip complex which GPS took me directly there, but it threw me off as I was expecting an industrial setting. Thankfully, I seen the truck. Thanks again! ‍

Get your boxes of shred safely shredded before your eyes at a very fair price quickly…read more I have dropped off mine for a couple of years. They are friendly, efficient and fast.

Recycling was easy. I purchased bags and was amazed at how much they held. I felt confident that my…read moreinformation was safely shredded. Nice people.

The lady that answered the phone was courteous and informative. I told her what I needed and she…read moresaid that it probably would not work out well for me, as they do not allow clients to meet the mobile shredding truck and they do not allow clients to watch the shredding process (due to privacy stuff). I get that. I was just used to how a different company operates. She did say I probably would not want to drive out so far to drop off my shredding either. It's not that she didn't want my business, but figured I probably wouldn't want to drive so far for shredding especially if there are closer companies. So even though I was not able to give A-1 business, I appreciated the woman who answered being honest, BUT professional and courteous to me.

Do not recommend this company for any residential type shredding. Was quoted an email $150 for up…read moreto 20 boxes and I read that as it would be prorated if I had less. Was very disappointed I only had six boxes and was charged $150 ..might as well have "shred" my money!! I felt like I was ripped off...

Thorough, great communication and excellent pricing! We had a last minute request and they were…read moreaccommodating right before a Holiday weekend!

Have used this business recently to destroy old documents and in the past as well. They are easy to…read morecontact, respond quickly and showed up between the hours as scheduled. It was out of their way for our small job but they did it with a cheerful heart and at a great price. Highly recommend AAA. Thank you!

Today is Earth Day and we decided it was time to get rid of old electronics that have been taking…read moreup space in our closet shelf. Due to COVID, the city of Phoenix was not offering recycling drop off events so I found this company through an internet search. They take nearly all types of electronics: computers, monitors, radios, DVD players, motors, rechargeable batteries and backup drives, printer cartridges, old power cords, etc. and all for free, but with a small charge for printers, scanners and CRT monitors. I had a scanner/printer that I no longer wanted and that was $5, my monitors, tablets, power cords, were all taken off my hands for free. They also wipe your hard drives. The drop off process was easy, sign a short form in the front office with your contact info and what you are dropping off, pay a fee if needed, then drive around the back and an associate unloads your trunk. They do not have pick up for individuals but do have corporate pickup services. The staff were very friendly and pleasant.

Nice and easy. As I cleaned out my house, I did some research and learned that offloading CRTs…read moreoften comes at a price - so I wasn't surprised to hear the same thing when I arrived here and wasn't bothered to hang onto those for disposal with the city of Phoenix at no cost of my own (up to two at a time). Beyond that, I offloaded a bunch of computer equipment with R3Ewaste, and it was as simple as a Goodwill drop off. Quick form to fill out at the front desk, then drive around to the back and they've got a guy to take it from your car. Like I said, nice and easy!

I'd still give Reggie and Lisa a 5 star, even though I did not know they sold their company I…read morebelieve a year ago. Unfortunately the new company isn't anything like the company Reggie and Lisa built. It seemed like price gouging and the Assured person that answered the phone seemed a little snarky to me. I will miss Reggie's very engaging personality. On the rare occasion for over a decade I would interact with Lisa. She was very nice, as well. I've dropped off stuff at their home, which is also their place of business, but I usually met one of their trucks either with their sons or other guys that were a part of their company. I've always had a terrific experience with Cutters. I bless you both in your next season of life and your family. Thank you for over a decade of providing my family and I with great shredding. Blessings to you all and I will miss you.

They were very prompt in the response and did a very quick job. Highly recommended!…read moreThey were even able to come and pick up on the same day. The response time and professionalism was wonderful.

Service was excellent, timely, staff was efficient, it was comforting to watch our documents being…read moreshredded in front of us.

Prompt service reply. On time, good communication, and professional. Good value and cost effective.read more