Absolutely LOVED this company up until they went paperless--that's when they fell apart. I have…read morespoken to 4 different people there now and no one can seem to figure out when I paid, what I paid, and what for. Meanwhile, I paid my balance in full 5 months ago! My account remains on hold with a billion "tickets" opened to look into the matter. I don't have the time to babysit these people while they figure out my account for themselves. I even provided them the confirmation of payment email and bank statement. THAT wasn't enough!

Update! Jesus just came to pick up! He was respectful, helpful, just plain awesome! I'm happy!…read more We've had so much trouble dealing with this company for the past month. There's simply no way to talk to someone local; calls go to a call center in another country I think, everyone sounds foreign. We literally have boxes overflowing, as we waited on the 7, I repeat 7, missed scheduled pickups. Still no pick up. Ugh!!!

I had 3 bankers boxes that I needed to purge. A-1 Shredding has an Easy drop off location & very…read moreFriendly service.

The lady that answered the phone was courteous and informative. I told her what I needed and she…read moresaid that it probably would not work out well for me, as they do not allow clients to meet the mobile shredding truck and they do not allow clients to watch the shredding process (due to privacy stuff). I get that. I was just used to how a different company operates. She did say I probably would not want to drive out so far to drop off my shredding either. It's not that she didn't want my business, but figured I probably wouldn't want to drive so far for shredding especially if there are closer companies. So even though I was not able to give A-1 business, I appreciated the woman who answered being honest, BUT professional and courteous to me.

A great local resource with an excellent cause. Free paper shredding (I highly recommend donating…read morewhat you can!) Easy drop off and the staff is extremely kind! Highly recommend.

ASDD is our document shredding location of choice. Ww have had other shredders that took our small…read morebatches. They closed. ASDD has been steady on for us for many years. We don't wait for shred a thons, we Don't dumpster our recyclable paper. We collect big batches and bring them here, adding a small voluntary monetary donation.

I had been with the same mobile shredding company for more than a decade, which I normally call…read moreevery 9-15 months. When I called this week, I found out they sold their business a year ago and was bummed. I typically have about two to three 13-gal bags filled. This time it was 2.5 bags. The quote I got from Assured (the company that bought Cutters) gave me a quote of about $130. That's nuts. Reggie from Cutters used to charge me close to $40 or so. I would meet the truck wherever near me on one of their routes. No big deal. And I would see my stuff being shredded. This worked well for over a decade. Assured said they would be happy to help me (at 2-3x the cost). Called some other places and would've went with another company that was willing to work with me, but on the day I wanted shredding and called that company to see if they could fit me in on their route, I didn't get a call back in a timely manner, not until the end of the work day and by that time, I found THIS company, PREMIER, who was willing to work with me. Premier does not have a mobile service that I'm aware of and they are located near the 143 & University, which isn't too far from the engineering place I retired from awhile back. I spoke with Sophia (I think that's her name) and she was very friendly, polite, professional. She gave me instructions that were simple to follow. I drove through the gate and pulled up in the area for Personal Drop off. David (the lead guy) and Mark met me, helped me carry my stuff into the warehouse where they do the shredding. They allowed me to watch the shredding take place, told me how much it would cost me, and asked how I wanted to pay. I paid by my Apple wallet. Shredding happened quickly. David explained to me how the shredding machine works. It was all good and very quick. Yes, I had to drive from Gilbert to Tempe, but it was mostly freeway, so less than 20 min. The price turned out to be better than I expected. I will be back.

Used them for years. Veteran business. Great Will continue…read moreto use them even though I live far away

Service was excellent, timely, staff was efficient, it was comforting to watch our documents being…read moreshredded in front of us.

Prompt service reply. On time, good communication, and professional. Good value and cost effective.read more

Our office had boxes, and boxes, and boxes, and more boxes to dispose of, but they contained…read moreinformation that needed to be securely shredded to protect confidentiality. Shred-it offers a mobile shredding service that eliminates the uncertainty of having sensitive information being transported to an extra place for shredding, since all shredding is done in their mobile unit truck. They normally will come by from 8-5, but our office closes early on the day we scheduled our pick-up. They made every assurance that the truck would come by before we left. When they arrived (halfway through our short work day) all our boxes were disposed of in a short amount of time. The drivers will have large hand-trucks to cart out the boxes needed to be shredded, and they will load them up for you. Although front desk receptionist isn't very friendly on the phone, the other staff, such as Jim the scheduling/quotes agent and our driver Jermaine were very friendly and courteous. Our price for disposing of the boxes: $7.50 per box plus $12 fuel fee. Rates may vary depending on the number of boxes you need to dispose of.

If I could give this company 0 stars I would and I am not even a customer. My neighbor hired Shred…read moreIt and the truck pulled up along the side of my property. The top of the truck hit the side of my house, causing a considerable amount of damage. Thankfully we have a ring doorbell, which was able to catch the truck driving away after the incident. The pieces that broke off and fell from our house had been picked up off the ground, which we believe it was how they tried to cover up the accident. We immediately called the company to speak to someone about filing a claim since this was a textbook hit and run accident. They completely blew us off- never once followed up with us or sent out a representative like they said they would do. We also called multiple times to follow up, which clearly was just a huge waste of time. At this point I will be taking matters beyond them to make sure they are held accountable to the damage they did to my house. I am not a customer of Shred it and now I absolutely never will be. Thank you Shred It for causing me all this trouble over something that should have never happened in the first place. If how they handled this situation is any representation of their value of people or customers, nobody should ever be giving them business.

Get your boxes of shred safely shredded before your eyes at a very fair price quickly…read more I have dropped off mine for a couple of years. They are friendly, efficient and fast.

Recycling was easy. I purchased bags and was amazed at how much they held. I felt confident that my…read moreinformation was safely shredded. Nice people.