I had been with the same mobile shredding company for more than a decade, which I normally call…read moreevery 9-15 months. When I called this week, I found out they sold their business a year ago and was bummed. I typically have about two to three 13-gal bags filled. This time it was 2.5 bags. The quote I got from Assured (the company that bought Cutters) gave me a quote of about $130. That's nuts. Reggie from Cutters used to charge me close to $40 or so. I would meet the truck wherever near me on one of their routes. No big deal. And I would see my stuff being shredded. This worked well for over a decade. Assured said they would be happy to help me (at 2-3x the cost). Called some other places and would've went with another company that was willing to work with me, but on the day I wanted shredding and called that company to see if they could fit me in on their route, I didn't get a call back in a timely manner, not until the end of the work day and by that time, I found THIS company, PREMIER, who was willing to work with me. Premier does not have a mobile service that I'm aware of and they are located near the 143 & University, which isn't too far from the engineering place I retired from awhile back. I spoke with Sophia (I think that's her name) and she was very friendly, polite, professional. She gave me instructions that were simple to follow. I drove through the gate and pulled up in the area for Personal Drop off. David (the lead guy) and Mark met me, helped me carry my stuff into the warehouse where they do the shredding. They allowed me to watch the shredding take place, told me how much it would cost me, and asked how I wanted to pay. I paid by my Apple wallet. Shredding happened quickly. David explained to me how the shredding machine works. It was all good and very quick. Yes, I had to drive from Gilbert to Tempe, but it was mostly freeway, so less than 20 min. The price turned out to be better than I expected. I will be back.

Used them for years. Veteran business. Great Will continue…read moreto use them even though I live far away

The service, quality of work and the value for the service was great. This may be my 3rd review…read moregiven and all I can say is from assisting me in AZ to Illinois they have helped me tremendously for bulk pickup and personal office size box drop off. I'm just now learning they've moved and Google shows they're at VRC 624 S Perry Ln Unit 102 Tempe, AZ 85281 So now it's time to find out more about this especially needing personal shredding

Maintained security protocols relative to shredding, brought bin to the car, price was reasonable.read more

Absolutely LOVED this company up until they went paperless--that's when they fell apart. I have…read morespoken to 4 different people there now and no one can seem to figure out when I paid, what I paid, and what for. Meanwhile, I paid my balance in full 5 months ago! My account remains on hold with a billion "tickets" opened to look into the matter. I don't have the time to babysit these people while they figure out my account for themselves. I even provided them the confirmation of payment email and bank statement. THAT wasn't enough!

Update! Jesus just came to pick up! He was respectful, helpful, just plain awesome! I'm happy!…read more We've had so much trouble dealing with this company for the past month. There's simply no way to talk to someone local; calls go to a call center in another country I think, everyone sounds foreign. We literally have boxes overflowing, as we waited on the 7, I repeat 7, missed scheduled pickups. Still no pick up. Ugh!!!

Service was excellent, timely, staff was efficient, it was comforting to watch our documents being…read moreshredded in front of us.

Prompt service reply. On time, good communication, and professional. Good value and cost effective.read more

professional, easy to contact, easy to drop of my shreding. I have used them many times.read more

Great job! Super professional. I would use again. Outstanding experience. Excellent company.read more

I had 3 bankers boxes that I needed to purge. A-1 Shredding has an Easy drop off location & very…read moreFriendly service.

The lady that answered the phone was courteous and informative. I told her what I needed and she…read moresaid that it probably would not work out well for me, as they do not allow clients to meet the mobile shredding truck and they do not allow clients to watch the shredding process (due to privacy stuff). I get that. I was just used to how a different company operates. She did say I probably would not want to drive out so far to drop off my shredding either. It's not that she didn't want my business, but figured I probably wouldn't want to drive so far for shredding especially if there are closer companies. So even though I was not able to give A-1 business, I appreciated the woman who answered being honest, BUT professional and courteous to me.

Thorough, great communication and excellent pricing! We had a last minute request and they were…read moreaccommodating right before a Holiday weekend!

Have used this business recently to destroy old documents and in the past as well. They are easy to…read morecontact, respond quickly and showed up between the hours as scheduled. It was out of their way for our small job but they did it with a cheerful heart and at a great price. Highly recommend AAA. Thank you!

Unfortunately my previous company EZ Shredding was purchased by Iron Mountain. Since they took over…read morewe've had nothing but problems. We are only in our office 3 days a week. I've called and notified them 4 times. They've come the last 3 times on a Monday. We are not in on Monday or Fridays. That info is supposed to be noted on my account. They've also charged me for days they've showed up but we were closed. At each incident I've called to let them know we are not in on the days you are scheduling us. We had service every 12 weeks. Yesterday I canceled our regular 12 week pick up thinking maybe if I just schedule it myself when we need it I can control what day gets scheduled. Yesterday I called in and requested credit and requested not to have service every 12 weeks that I would just schedule it myself. The rep helped with the credit and said someone would contact me shortly to schedule our next shredding. A few hours later I got an email stating I had an order scheduled for this FRIDAY. OMG. When they have come on a day we are in.... the people have been great!!!

Absolute Joke. They've been saying I've received services every month when nobody shows up. Billing…read moreerrors after billing errors. Called to cancel June 4th, its July 10th no return call my services are still not canceled. I received an email yesterday saying I "received services" to which NOBODY CAME!! COMPLETE SCAM WATCH OUT