Needed to declutter my apartment and saw all of the great reviews for Pouch. I've passed this…read morebusiness for 5 years on a daily basis and so glad I chose them for my needs. Independently owned with a great company objectives and culture. Daniel did not disappoint. Very detailed, thorough and organized gentleman who made this process as easy as possible. Facility is very well maintained and cleaned and you don't typically walk away from businesses now a days feeling good and trusting. Keep up the great work Pouch Self Storage.

The facilities are clean seem very secure. The staff in the office are always friendly and helpful…read more Britany, Ray and the other staff greet you with a smile and are super helpfull with any of your questions and concerns.

Holy cow what a first time experience. Showed up on a Saturday morning at 10:13a for my 10a…read moreappointment (which I organized via email) and no one was there. Online says they open 10, the door said they open at 8a, and the number online vs on the door were different. The neon sign said open but no one came to the door or answered the phone and there were 4 cars waiting. Further, there was glass in the parking lot and WORST OF ALL was watching one disgruntled person FORCE THE AUTO SLIDING DOORS OPEN! What?! Aren't they supposed to be locked and this place secure? How could someone slide them open with ease?! How would or could I as a prospective customer ever want to store my stuff here?! No thanks. Unreliable. Untrustworthy. Poor business practices.

Very bad experience. They have these weird rules. And times of operation. Bad customer service will…read morenot recommend to no one.

Thank you so very much for your amazing service I really appreciate how you handle my property with…read morecare !!! I absolutely recommend Lakewood self storage to anyone looking for great service :)

Great service, very, clean and secure units. Competitive prices and move in promotions available.read more

The online process was good until the last 2 sections would not allow me to fill them in…read more.. therefore I could not complete. I drove to the Secure Space in Signal Hill (California St) where I have been a client renting different sized units. Jordan who helps me is excellent in every way-- professional, personable, informative great communicator and an asset to Secure Space. He was able to take care of what the online did not. I appreciate having him as a contact and liaison for the company.

Unprofessional staff. I feel like no one wants to do their job there. When I first wanted to move…read morein I called and was left on hold for an hour no response. I should've just left after that. I moved in and told I would get credit for having my own storage lock key for my next promo month. I only needed it for two months while my apartment was ready. I never got the credit and when I went in the go ask about it I accidentally said "refund" and Jarrius who was working at the front kept coming at me with technicalities and saying "we don't do refunds" which I understood, so I just explained how I was upset that I didn't ever get my promo when I was gonna cancel and instead he raised his voice explaining the same thing again. I just gave up. So useless, and disappointing because when I first came in he was so nice and helpful. They sure know how to get you in and when they take your money they just treat you that way. Found roaches and ants in my storage anyway.

Owners are very nice and detailed about the contract. She's reviews the contract line by line and…read moreensures you only pay for what days you are there. The building both inside and outside are very clean with a lot of lights to ensure safety. Plenty of space that can house moving trucks and SUVs.

It's clean, spacious, well lit, ventilation runs continuously, very secure plenty of spaces to…read moremaneuver around. It's a little pricey but safety and secure, lots of cameras, cleanliness it's worth it. Friendly owner is a plus. One thing I like it's next to the police department

Great experience in getting a storage unit. The staff was helpful and genuinely informative. Ask…read morefor Val and she'll make the whole process smooth as possible fr fr!

This company couldn't care less about offing a simple cart to assist moving items. Office people…read moredon't care either. Pay thousands to store stuff during hard times now extra hundreds for moves to walk down long halls with just few boxes on THEIR dolly's. There door is busted also so walk around that too.

I rented a small unit from this facility back in 2008 for around a year and recall how safe and…read moreclean the environment was. Back then it was under a different name. Came back recently to rent a unit and it is as if time stood still--Everything is clean and functioning. Applause to Maria and her team for being able to maintain the facility over the years! They deserve a huge raise and praise! StorQuest is lucky to have such a dedicated employee such as Maria.

I recently purchased some boxes from StorQuest, and received excellent customer service from Maria…read moreZamora. I needed to return one of the boxes that I purchased, and Maria was very patient and helpful when it came to helping me receive my money back. Since she was not entirely sure about their refund policy, she took the extra step to contact her supervisor and get things sorted out in a timely manner. Maria was not only very friendly, but she also helped me secure a great value on the items that I did purchase, and she went above and beyond to make sure my needs were met. Thank you very much Maria.

So far, I have no complaints. I just signed up. This is definitely a low cost storage facility…read morebecause they do not have an elevator and the units are not air-conditioned. The gentleman who helped me was very friendly and explained everything in detail and showed me my options and shared all the prices with me.

I was looking for a storage unit in the area that feels safe . Specially because I'm a single…read morefemale and these things sketch me out . This one felt like the right fit . Someone lives on site . You have to dial a phone number first and report yourself to be let in .

It's organized and easy to find what you need. The location is also ideal close to all buildings…read moreand classes. Service fell short. No one knew where my item was located. Maybe more training on location of merchandise to improve quality of service.

I came here off the good reviews but the lady who was there when I showed up to get a unit seemed…read morelike she didn't want to help us and that we were an annoyance. Said she couldn't get us a unit because the manager wasn't there - so why was she there? I'm still glad we didn't take a unit because it looked so run down and the locker doors are wooden so I don't think they are very secure. Don't come here.

Lisa Renee is amazing! She walked me through the process and was committed to finding me a spot…read morelast minute to store my RV. She even found a ways to give me a discount. She is possibly one of the kindest people I have met in SoCal. Highly recommend!!

Lisa is an excellent manager. She helped me with some of my moving /storage challenges. The other…read morestaff are also helpful, and they respond quickly to your inquiries. I would definitely recommend this place to anyone who needs to store their gear. Thank you, Lisa! Mark