Holy cow what a first time experience. Showed up on a Saturday morning at 10:13a for my 10a…read moreappointment (which I organized via email) and no one was there. Online says they open 10, the door said they open at 8a, and the number online vs on the door were different. The neon sign said open but no one came to the door or answered the phone and there were 4 cars waiting. Further, there was glass in the parking lot and WORST OF ALL was watching one disgruntled person FORCE THE AUTO SLIDING DOORS OPEN! What?! Aren't they supposed to be locked and this place secure? How could someone slide them open with ease?! How would or could I as a prospective customer ever want to store my stuff here?! No thanks. Unreliable. Untrustworthy. Poor business practices.

Very bad experience. They have these weird rules. And times of operation. Bad customer service will…read morenot recommend to no one.

Stephanie was a great help in helping me select the perfect unit for my storage needs.read more

Thank you so very much for your amazing service I really appreciate how you handle my property with…read morecare !!! I absolutely recommend Lakewood self storage to anyone looking for great service :)

The online process was good until the last 2 sections would not allow me to fill them in…read more.. therefore I could not complete. I drove to the Secure Space in Signal Hill (California St) where I have been a client renting different sized units. Jordan who helps me is excellent in every way-- professional, personable, informative great communicator and an asset to Secure Space. He was able to take care of what the online did not. I appreciate having him as a contact and liaison for the company.

We are commending Will at Secure Space Self Storage for his outstanding customer service and…read moreknowledge of your products and process to seamlessly take us from choosing a storage space to completing the application and signing the contract. Will's customer service skills are the best, and his calm and confident demeanor gives us confidence in the products and services you offer. We look forward to our time using your storage facility solely on Will's ability to help us through the decision process and belief that you are the right choice for our needs. We are not sure what his position is but based on my years as a professional and leader, Will should be a manager or regional representative. Sincerely, Roger and Jenny

Owners are very nice and detailed about the contract. She's reviews the contract line by line and…read moreensures you only pay for what days you are there. The building both inside and outside are very clean with a lot of lights to ensure safety. Plenty of space that can house moving trucks and SUVs.

It's clean, spacious, well lit, ventilation runs continuously, very secure plenty of spaces to…read moremaneuver around. It's a little pricey but safety and secure, lots of cameras, cleanliness it's worth it. Friendly owner is a plus. One thing I like it's next to the police department

Kim is another GREAT employee at PS. If you want to keep your stuff safe, and get a good guy who…read morecares about his customers, then Kim is your man. Thanks!

This company couldn't care less about offing a simple cart to assist moving items. Office people…read moredon't care either. Pay thousands to store stuff during hard times now extra hundreds for moves to walk down long halls with just few boxes on THEIR dolly's. There door is busted also so walk around that too.

I recently purchased some boxes from StorQuest, and received excellent customer service from Maria…read moreZamora. I needed to return one of the boxes that I purchased, and Maria was very patient and helpful when it came to helping me receive my money back. Since she was not entirely sure about their refund policy, she took the extra step to contact her supervisor and get things sorted out in a timely manner. Maria was not only very friendly, but she also helped me secure a great value on the items that I did purchase, and she went above and beyond to make sure my needs were met. Thank you very much Maria.

I rented a small unit from this facility back in 2008 for around a year and recall how safe and…read moreclean the environment was. Back then it was under a different name. Came back recently to rent a unit and it is as if time stood still--Everything is clean and functioning. Applause to Maria and her team for being able to maintain the facility over the years! They deserve a huge raise and praise! StorQuest is lucky to have such a dedicated employee such as Maria.

I was looking for a storage unit in the area that feels safe . Specially because I'm a single…read morefemale and these things sketch me out . This one felt like the right fit . Someone lives on site . You have to dial a phone number first and report yourself to be let in .

Easy access to all floors, use of carts available. Friendly staff, reasonable monthly fee. I only…read morewish they were open on Sundays.

It's organized and easy to find what you need. The location is also ideal close to all buildings…read moreand classes. Service fell short. No one knew where my item was located. Maybe more training on location of merchandise to improve quality of service.

I came here off the good reviews but the lady who was there when I showed up to get a unit seemed…read morelike she didn't want to help us and that we were an annoyance. Said she couldn't get us a unit because the manager wasn't there - so why was she there? I'm still glad we didn't take a unit because it looked so run down and the locker doors are wooden so I don't think they are very secure. Don't come here.