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    Pouch Self Storage and RV - Long Beach

    4.6 (199 reviews)
    Closed 7:00 am - 7:00 pm

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    20 minutes

    Response rate

    100%

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    10x20 unit in Bldg "B"
    Kat D.

    Customer service and facility cleanliness are top notch. Property is well managed and independent so there is always a human representative on site available to help. Move-in process is seamless, all terms are clearly explained, no surprise fees or upsells. Prices are reasonable and auto pay is available. Plenty of drive up units available for easy loading /unloading. We move every couple of years and have used various storage facilities throughout the country and LB Self Storage stands above the rest. I highly recommend! Special thanks to Wendy for assisting me with my move in.

    Wendy and Daniel at Pouch Self Storage
    Gerri M.

    Phenomenal customer service and work provided by both Daniel and Wendy! I came in today looking to rent a storage unit to store my guitars, amp and a few other items. Both Daniel and Wendy made me feel super comfortable. They are both friendly and kind. Daniel immediately showed me three units, and I chose the second unit he demonstrated. After that, we came back to the office and he signed me up! I am walking out with a new and clean storage unit. The process was super quick, easy, and efficient. To anyone looking to rent a storage unit in Long Beach that is clean, safe and secure, (and you will be working with caring, kind and friendly Wendy and Daniel) look no further reserve your unit here!

    Exterior of building
    Anthony C.

    They have the best customer service and great rates. Wendy and Nate assisted us with everything and made the process very easy. Highly recommend

    Outside Signage

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    2 months ago

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    6 months ago

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    3 days ago

    Rayanna was so nice and thorough. Enjoyed this space. It was very clean and safe for stuff.

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    25 days ago

    Ray is the absolute best!!! Not only does she have great customer service but she's also very personable as well!!!

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    1 month ago

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    10 months ago

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    8 months ago

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    4 months ago

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    1 year ago

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    4 months ago

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    5 months ago

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    11 months ago

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    4 months ago

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    4 months ago

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    7 months ago

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    6 months ago

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    6 months ago

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    3 months ago

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    5 months ago

    Great experience. Nate was so helpful and found exactly what we needed. Place is clean and security is first rate!

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    2 years ago

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    1 year ago

    Delilah and Daniel were very nice and informative, and made sure we understood everything that comes with the service.

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    1 year ago

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    1 year ago

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    1 year ago

    Super affordable & great service ! Wendy was great made everything super easy and quick !

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    9 months ago

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    1 year ago

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    1 year ago

    Delilah and Daniel both were excellet and very friendly. Clean facility. Made proess easy peasy.

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    2 years ago

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    1 year ago

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    9 months ago

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    1 year ago

    Very helpful! Fast and easy process! Daniel was very polite and pleasant to work with!

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    11 months ago

    Great service from Delilah. She's nice and showed me the unit. She explained everything clearly.

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    2 years ago

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    11 months ago

    Delilah was super helpful and attentive. Showed me around the units and made the process super easy

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    2 years ago

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    1 year ago

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    Photo of N W.
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    2 years ago

    Clean and secure plus a good price considering other options around. Never had any issues in the years I was there.

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    2 years ago

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    2 years ago

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    Page 1 of 5

    Ask the Community - Pouch Self Storage and RV - Long Beach

    Review Highlights - Pouch Self Storage and RV - Long Beach

    Daniel is great and I really enjoy working with him through the entire rental process on the phone and in person.

    Mentioned in 62 reviews

    Read more highlights

    Public Storage

    Public Storage

    (102 reviews)

    This company couldn't care less about offing a simple cart to assist moving items. Office people…read moredon't care either. Pay thousands to store stuff during hard times now extra hundreds for moves to walk down long halls with just few boxes on THEIR dolly's. There door is busted also so walk around that too.

    RENTER BEWARE OF CRAZY RATE INCREASES AND MOVE OUT POLICY!…read more At first I was happy with the ease of move in and cleanliness of the facility but that all changed when it was time to move out due to substantial price increase after only 3 months. I rented mid month and paid a prorated fee plus an admin fee and renters insurance. After 3 months they sent me a notice that my rent would be increased by $50 the following month. I moved my belongings out and contacted the facility saying that it was clean and empty. I just needed to remove the locks. Unknowingly, I had to use the access code to remove the locks and I did that on the first day of the month and received a closing bill for the entire month because I accessed the unit. They said they don't prorate the month and I'd be responsible for the entire month even though I wasn't there and they rented it to someone else. I tried contacting management and they refused to remove the charge. I tried to fight it and they sent me to collections. I feel the $50 increase per month after just 3 months on a $172 unit was unreasonable AND their "policy" of no prorating when you move out only when you move in is not in the customer's best interest only a way for the corporation to gouge their customers for more money. They turned around and rented the unit charging the new customer for the same month that I was responsible to pay. Very unhappy customer

    StorQuest Self Storage

    StorQuest Self Storage

    (14 reviews)

    I rented a small unit from this facility back in 2008 for around a year and recall how safe and…read moreclean the environment was. Back then it was under a different name. Came back recently to rent a unit and it is as if time stood still--Everything is clean and functioning. Applause to Maria and her team for being able to maintain the facility over the years! They deserve a huge raise and praise! StorQuest is lucky to have such a dedicated employee such as Maria.

    Worst storage unit ever. I've been using this storage for 3 years. I have always been able to come…read morein at 6 am-9pm Including all major holidays as is stated on the card I was given as I got my storage unit. Around last month while I was in my storage unit I was leaving around 6:30 and I got locked in. I didn't know why I was locked in and I had to wait for 30 minutes for a kind gentleman to help me get out of my storage unit. Multiple times after that, I went back and tried my code but it didn't work, and there wasn't anyone in the office. So I tried to call customer service. Unsurprisingly no one answered. I called again a few days later and no one answered again. Then I called another day and finally someone picked up the phone. They spoke to me and told me that I have to have autopay enrolled to get "extended hours." That's the first time I've ever heard about this in the 3 years I've been using this storage unit. I had to find out after being locked in the storage. Then she proceeds to tell me that she will give me back my hours. So today, I went to my storage unit and I put my stuff in, and my boyfriend unfortunately left his phone in there, so we went back to get his phone at 6:10 pm, but guess what. We weren't able to go in. So I called and asked why my hours were still not back and if they could fix it but they said that they could not. So now my boyfriend doesn't have his phone and can't go to work tomorrow cause he needs to go during the "regular hours." Also they upped the price of my unit to 185 dollars a month for a tiny 5 by 5 unit.

    Pouch Self Storage and RV - Long Beach - selfstorage - Updated June 2026

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