My experience with Mike and Sarah has been an incredible one right from the get go. First, they are some of the most friendliest people I have ever met in my life--just really great couple. More importantly, their customer service is just plain amazing (because they actually care and I can tell from experience). Second, their location is super clean, and inviting. They just recently updated their camera system and added even more cameras (keep in mind, they already had a ton of them to begin with and knowing that they live on site, already made me feel safe and confident about about this location and its security). Third, their prices and absolutely better compared to public storage and tiger and they don't try to rip you off with that $1.00 move in, because they are honest up front and don't have those sticky contracts that others get you with. Quite frankly, I totally recommend them, and will do business with them and will refer anyone I know here. read more

Friendly helpful people. Great service and specials! They went out of their way to help! read more

Josh is really great customer service, love the location and the people are great. I would definitely recommend

They was fast friendly knowledgeable Josh and Nicki were i was in very quick outnvery fast even got some freebies as gift also had a great promotion price. I would recommend them to anyone that's needs secure storage. read more

Tiffany is great! I highly recommend this location to anyone! Great people. Great service. Great all around

This storage is always nice and clean. The people who work there are always friendly and willing to help you out with any problem you have.

Amazing service I went in asking about price on a storage room and the guy there was very polite, and very professional.

The current staff at Security Public Storage on Frankline Blvd. are the rudest vendors I have ever done business with. I have been a customer for 11 years and have always paid my bills. Very rude, disrespectful and inconsiderate. I have even done outreach with the marketing materials and the thanks I get recently is insensitivity and rudeness. Remember, I have choices where I can put my money! read more

Fast service l!! The girls in the office are always friendly and take care of things in a timely manner.

I like this storage My first time renting this storage , they have a good service, they very clean the area read more

Good storage, they have kept my things safe. They call you if there's any issues with payment and last time they helped me change my payment date when I needed to read more

So I went in yesterday to pay off an overdue bill for my mother. The guy's assistance was chill. He was pumping me up I was so excited to save the storage from AUCTION, the Day before it was sold off. I'm so relieved. He even took the lock off right away, wether i was going back there at the moment or not. Was a MAJOR PLUS in my book. I was even able to check in and get a New Different Shirt for my husband he loves the material. Love the little checkin gift opportunities they have. So cute. The office feels kinda small but welcoming when you see the water/coffee station. Small but very much appreciated feels a little more welcoming with that touch.....I feel anyway. read more

Security Public Storage - Getting storage out of auction lol. - Self Storage Near Me - Sacramento, California

Great customer service, place is well kept and clean. Prompt service, in and out. Front desk took care of me and got me a discount.

After searching for several storage places I decided on this one. The staff was friendly, they have strict health and safety protocols, and the facility is spotless. I have been very happy with the service this facility has provided. I wish they were open a little later but I get it, you sacrifice security if you open up gate hours. But very impressed with pricing. The staff was also very helpful in finding my unit. read more

Always get great customer service when I make my payment in the office. Employees have always been very helpful. read more

Security Public Storage - Self Storage Near Me - Sacramento, California

This is one of the best storage facilities Iv used by far. I get off work late so they extended my exit hts so i would be able to access my unit after i get off of work. Thanks for understanding my situation guys. Your Awesome read more

This place is always very nice to us guest whenever we need to storage we always rent from there no matter how far we are from the area. Both of the ladies are always very nice and accommodating to our needs. If I ever needed a storage unit again, I would definitely be renting from them. read more

Hi, this Sally W.me and my husband have a large unit here been renting here since 2019 nice, clean, and courtesy management we give 5starz

When we called the person who answered the phone was well versed in rates, sizes, availability and the onsite as well as internet rates. She helped us in renting our unit, got everything processed quickly and the units are indoors; well-light and behind a password entry fence with alarms on all the doors and insurance for the units built into the rental rate. I feel very comfortable storing my items here, the rate is reasonable, the staff is helpful--the ONLY reason I'm not giving it four stars is because I've only been renting it for a month so it may be upgraded in the future. read more

Security Public Storage - Super helpful, great rates, top notch security, Angela made the rental process very easy and was quite informative - Self Storage Near Me - Sacramento, California

I have been renting from here for about 5 years now and this facility by far has been the cleanest and friendliest. I could go somewhere else closer to home but choose not too. I do recommend this place to my friends and family. read more

I have just acquired a storage unit here and I'm already satisfied by the location and cleanliness the customer service is also a plus! James was great...thanks for your help read more

Security Public Storage - Moving supplies - Self Storage Near Me - Sacramento, California

I was actually pleasantly surprised; this was my first time ever having a storage and with that being said it was not bad at all. I was always treated professionally and curtious. read more

I'll echo what everyone's said about James but that is by far not the biggest issue this location has. I had a unit for over 2 years. Paid on time, every month, without fail. On March 1 I go to pay my bill online as usual and get an error that I have no unit rented. I figure it must be a glitch but it's after hours and I can't reach anyone so I call first thing on the 2nd. A woman answered the phone, reassured me that my unit was still there and that she'd forward the issue to IT. She took my credit card payment over the phone. A few days pass and I notice that the unit rent still has not been pulled from my account. I call again (I believe it was the 5th) and speak with James. He informs he is having trouble with the computer and will call me right back. No problem. It's now after 6pm and I get a call from the regional manager, Stephen. He tells me that staff has informed him that I vacated my unit on the 15th of February. I tell him that's impossible. He claims a woman showed up and gave my name and had the key. I tell him again, this is impossible. I have the key on my keychain right now. He says there is a chance there is a mix up and he'll try to get a visual on my unit. About 45 minutes later, he calls and says he can't get a hold of anyone on site but will follow up first thing in the morning. I express my devastation and worry, is half of what I own gone? My son's artwork from pre-K and older? Family heirlooms that can never be replaced? My financial documents? Stephen claims he understands how stressful this is but not to worry as he'll get to the bottom of this. Needless to say, sleeping that night was near impossible. I wake up earlier than normal and stare at the clock until 9am. No one calls. I wait a bit more. Finally I call and get James again. He claims he's been instructed to not speak to me at all, and I'll have to do everything through Stephen. I say that I simply want to confirm that my unit is vacant. James refuses to help me. I call Stephen. He finally confirms that he was able to verify that morning that my unit it totally empty. My husband and I go down to see for ourselves. Everything I entrusted with them...gone. The unit had been completely cleaned out. Per phone conversations with Stephen, he states that yes this mystery woman tripped the alarm. She was allegedly approached by a staff member and gave my name yet staff did not bother to ask for identification. Let me reiterate that the key is still in my possession. He claims that the video surveillance loops every 3 weeks (which should be 21 days) but that video of the 15th has already been erased so he can't show it to me. The circumstances that would make it probable that their version of events is true are near impossible. There are two people besides myself that even know which unit I have. Both helped me move into it. I'm still in contact with both of them. Both are prepared to give statements to the police for the report I've filed. I firmly believe that either the employees straight stole my belongings or they auctioned my unit off by mistake. I did see that they held an auction on the 13th. I'm disgusted. Hurt. Betrayed. Neither management nor staff has done anything to right this, not that there is much that can be done. Stephen claims he'll involved the insurance but it's now the 13th and I have yet to hear an update from him on that. Also be wary of any good reviews you see about them. They'll take $15 of your monthly rental for any review you leave across multiple sites, with the requirement that you share the review with them. I'll be reporting this practice to yelp. read more

I'm sad... Management changed... Loved talking with Ambrosia... New manager seems cool... Only complaint would be that I don't get the reminders I always received from Ambrosia... And I don't do auto pay, so I don't have to worry about updates re who to update, if I change my info... I've worked with storage companies in the past, and we always sent out courtesy reminders... Wish this was fixed... read more

Seen how an employee name James try to fight me literally because I parked in the wrong spot decided to be so disrespectful and Threatened me I don't think I would ever recommend this place to anybody read more

Needed a storage unit in a hurry, Ambrosia was very polite, friendly and great customer service skills.

The people here are very nice and have been on their job by getting in contact with me so I don't lose my storage unit. I appreciate them. I recommend you chose this location if you ever need a storage place.. thank you feel r keeping a clean safe place to store my things. read more

they are very much on top of things they do daily checks, I feel very comfortable having my things there. they make me feel safe about storing my valuables, and they are very nice always greet with a smile read more

This is the best storage place ever. The people that work there are extremely nice and professional. I will definitely be telling my family to rent from them read more

So the storage unit has a friendly staff and the move in and move out was easy. The only bad thing is price but I feel like it's current market price so I can't really complain. Otherwise a positive experience and great customer service if your ever behind in payments or need questions answered. read more

My Dad has used this storage for years so of course when I needed one he referred me here. The staff is super friendly and helpful they made getting a storage quick and easy! read more

I am writing this review for my dad Stephen Guerrero; I have been storing my RV here for a year now and it is a clean and secure RV storage space with security cameras all around. I have never had an issue with security or break-ins. Very friendly staff and easy access whenever needed. I will continue to store my RV for as long as needed. Stephen Guerrero read more

I have been renting my storage space from Security Public Storage on Fruitridge blvd. for a couple years! Great service. Kind & friendly employees. Clean & safe environment. I would recommend to anyone in need of storage! read more

The place is clean and the on site managers are attentive and friendly.

Great place you store the new manager is so friendly and has great customer service. She's so knowledgeable. I love storing here.

very good service and the prices are very good compared to other storage I have been there for 2 years and I have not had any problems I recommend this place read more

I have been conducting business with this storage facility for some months now and I have to say that I have no complaints about anything and all the staff are courteous. Thank you very much... read more

Good customer service. Unfortunately I was unable to get a unit here because one wasnt available, but the gentleman at the front desk helped me get one at another location closer to my home. He was a delight. read more

I'm split, because I get along great with some of the staff. Could be difference of personality, or lacking customer service skill. A good manager reviews and adapts based on clients normal routines. The goal is to keep business not enforce rules and drive away clients. I will not name names negatively. I made my feelings known. I believe we do not mesh well. If I do not want to be called while working or at all, please respect that. Rent increases frequently. Manager Summer is great! read more

I'm am giving this reviewing on behave of my father Luis Montoya. He has never rented a storage unit from anywhere and he was looking for an unit at a low cost with great service and he believe that he has found it. This company go far beyond any of the expectations that he set for this company. The customer service is excellent and always seek to accommodate to any of his and any customers needs at hand. There are also people who speak Spanish as well as English which goes to show that the company wants to help all the people they can. Lastly, he can 100% say that he satisfied with the service that they have provided for him over the past 6 years and he will continue to recommend this service to all of my friends and family. read more