I was a loyal client here for many years and truly valued the professionalism and care I once…read moreexperienced. This place meant a lot to me. Over time, however, it felt like the management style, particularly at the ownership level, shifted. Communication became inconsistent, and situations that once would have been handled directly and professionally were not. This was not reflective of the front desk team. Many of the therapists I connected with moved on. My most recent experience simply was not the right fit. I did not feel fully heard, and the session felt more rushed than mindful. After the session, there was no follow up or check in at all, which has never happened in any of my previous experiences here. I was tired of bouncing around, so I gave it time to see if things might improve. In the end, she agreed it was not the right fit. What was most disappointing was how it was handled. It took several calls, emails, and texts from me to learn that my sessions had been canceled less than 24 hours before my next appointment. The front desk told me the owner was supposed to call me about the cancellations and to suggest an alternative therapist, but that call never happened, and there was no follow up afterward. There was also a brief moment that stood out. I had left more than 20 percent, though less than the week before because the experience felt different. When I shared that, it was suggested that the front desk might not have passed the full amount along. That surprised me, as the front desk team has always been consistently kind, professional, and trustworthy. I want to be clear that the front desk staff are excellent. They make scheduling seamless, communicate thoughtfully, and create a welcoming environment every time you walk in. I am writing this because I cared about this place. I used to genuinely look forward to coming here. Moving on feels like losing something familiar, almost like losing a friend. I would still welcome a one on one conversation with the owner, as I would have appreciated that before. I hope the practice finds its way back to what once made it so special.

Nick does orthopedic massage, which focuses on bone structure as well as muscles. He's worked…read morewonders for me. Thanks, Nick.

Erin is amazing! She has such a warm and friendly personality, she makes you feel comfortable from…read morethe get-go. I went to see her for a Brazilian wax and a facial. Both services were top-notch! She used hard wax, and it was a pain-free experience! The results were very clean, too. Erin was very thorough with the facial. We went over my daily routine and she gave suggestions for products, never pushing for me to purchase salon/spa brands. She took her time doing extractions, which I am very thankful for! Other aestheticians I've been to never took the time to clear out my pores like Erin did. I was so relaxed after the massage (bundled in with the facial), I was ready to take a nap! I had such a positive experience at Glow, I already scheduled a follow up facial appointment. The location was very convenient to get to as well. I took public transportation, and the 73 bus drops you off right down the block from Glow (literally less than a minute walk). Definitely schedule an appointment with Erin! It's totally worth it!

In preparation for my wedding, I decided to get a monthly facial treatment for the next year…read more I've been to Erin several times for facials, and have been impressed every time. I've tried other places, but always end up going back to Erin. She's very professional and knowledgeable. The fact that she takes the time to understand your skin is also so amazing. I would highly recommend coming here. I already book my appointments for the next few months!

The staff is helpful. I'd highly recommend asking for either Lisa or Samantha. The atmosphere while…read morewas is very relaxin.

I'm been coming to this location for a few years now, and have also had excellent services. Today,…read moremy 80 minute massage was cut short (at the 60 minute mark) because the masseuse was not feeling well. Totally understandable! When I checked out at the front desk, I was only offered a 15% discount. I was a little surprised as it should've been 25% (I lost out on 20 minutes). Again, not a huge deal I'll roll with it. I asked to charge my card on file a 20% tip. I assumed it would be 20% of the discounted rate. Nope! The women at the front desk charged me 20% of the 80 minute rate. Super bummed about the whole experience. My husband often purchases me gift cards for birthdays, Mother's day, etc. He's going to have to find a different spa, unfortunately.

I don't visit Lexington often, but when I do, I always make sure to schedule a massage with May…read more Green Tea Day spa is a very small, humble spa facility but clean and quiet. It is traditional Chinese massage and borders between amazingly stress relieving and slightly painful, lol. (I love a firm, hard pressure with my massages!). I also got a facial right after my massage and really needed one after weeks of wearing masks. It felt amazing and the overall experience was five stars. Definitely two thumbs up for this place.

Best massage ever. They really work on making it relaxing. I got a one hour massage and she was…read morevery good. I'll definitely be back.

What a gem! We were I. Town for a few days for my birthday and everything from booking the couples…read moremassage to paying was super easy. The space is relaxing and smells amazing. The massages were fantastic! And as a special bonus they had sparkling cider and a birthday gift waiting for me afterwards! Love that they had the Venmo QRs to tip the therapists so it goes directly to them!

This spa has a great vibe, friendly staff, and cozy and comfortable rooms…read more Unfortunately I am not leaving a 5 star review because while I did get a quality massage, the area I wanted to focus on received minimal attention. I purposely had a sport massage as it "targets a specific area of the body that is more vulnerable to injury or stress". At the beginning I said my left quad needed attention ('ve been in pain for about 2 weeks now). Perhaps I wasn't clear. The massage I received was a full body massage which included my upper back/shoulders where I hold a lot of tense. It was beneficial but as I understand it, it was not what I signed up for. During the massage, I asked if she would do my quads too. She did towards the end. Unfortunately I left the spa with the same pain in my left hip and quad that I walked in with. I wasn't expecting to be pain free, but I had hope for some kind of change

Came back after awhile to work with Wiallace as Isaac has always been my go to. He was pleasant and…read morekept checking in on the pressure during massage. He incorporated stretching techniques as well deep tissue pressure. I'm sore but in a good way as I needed to release tension in body and back (I work as an event producer, I'm a dancer and work out a lot)! Seeing him next week to continue my bodywork.

This place is the local hidden GEM that I am SO happy I discovered. I found it through Yelp as…read morewell - I needed a massage for a pinched nerve in my neck. I had tried chiropractor, acupuncture and cupping prior to finding Isaac. He literally is a gift. Not only the best massage in general that I have had but the only thing that has helped my neck (I was thisclose to getting injections). I now go every two weeks. Additionally I discovered Valerie (Esthetician) and have gotten two facials - anti-aging and a peel and have been thrilled that I no longer have to trek into the city (and pay twice the cost). Can't recommend enough - excellent service, cozy vibes and great people !!!

BEST facial and BEST shoulder massage! (And I'm picky) I…read morehad coollift with microdermabrasion and CAN actually see the diff! Skin is younger looking and feels great. Thank you Tereza!

Teresa is the absolute best! Her level of attentiveness and care is unmatched. She takes her time…read moreto get to know your skin and has great recommendations for what treatment is best. I've had a bunch of facials at various high end spas, and Teresa is seriously the best. Her space is in a small commercial building in Winchester which may not seem as inviting but do not judge the her spa by the building. After her treatments I feel rejuvenated and my skin feels great and hydrated (I have severely sensitive skin and never have issues). I also go to Teresa for waxing. Again, her attention to detail is unmatched. If you are looking for a great facial or waxing at incredibly reasonable prices look no further.

I had one of the most comforting Brazilian wax experience with Trina…read more Her energy was so vibrant and she really helped me to feel relax while waxing. I have done Brazilian wax numbers of times at different salons but this was the most painless waxing I have ever experienced. ( I don't lie, it still hurts at certain parts but I didn't feel as tense and nervous) I will not go to anywhere else anymore! The overall atmosphere of the place is so cute and clean and they are very mindful for sanitization. I totally recommend this place!!

Spa had complimentary mini cupcakes and champagne to sip on while waiting in the front. Got a one…read morehour massage and on hour facial. Facial was so relaxing I did indeed fall asleep, which was good and bad because that's how magical my aesthetician was but then I wasn't able to enjoy all the creams etc she applied. At first I thought the massage wasn't going to be effective bc it felt like she wasn't getting the knots out, but that's a testament to her skills because after I felt so loose and better than I had after my most recent massage at a different spa.

Amazing!!! I always leave feeling so refreshed and it's such a good relaxing experience. Kiki is…read moreamazing

Best massage I've had! I have bounced around a bunch of places for massages since no place has…read moreblown me away enough to be loyal but wow, I might have found a place to go back to religiously. I booked a couples massage with my friend and we both felt extremely relaxed after. And two weeks later now, still feeling amazing.

MG head spa was amazing!! I felt so rejuvenated after I highly recommend !! The entire space is…read morevery comfortable.

Went today with my friend for the $120 90 min massage and scalp massage. It was nice but I would…read morenot return. The facility was new and clean. Staff were kind and friendly. Negative-The massage overall felt harsh and hurried and the room was chilly. She was not consistent and I could not fully relax. The scalp massage was hard and overdone. I had a headache after which I know is common with massages but the pressure was excessive. I had to tell her to lighten up a couple times. The directions were not clear with what to do during transitions. Positive- warmed eyemask during scalp massage, asked several times if we were okay, and water was warm and comfortable. A couple improvements- slow down during massaging, use a diffuser or scent in the room, warming blanket or bed, try different techniques with scalp and not so hard on the scalp, learn how to give a classic blow out after scalp massage.