My appointments and LPI procedure with Dr. Mantravadi and the MAs were great. All were efficient,…read moreknowledgeable, courteous, and had great bedside manner. Ekaterina, their front desk person, said she would not schedule my follow up appointment due to a balance on my account after I had previously asked for an itemized receipt and EOB. I had mentioned I was on my spouse's insurance and needed to follow up since I had been incorrectly billed and was trying to get that sorted out before I made payment since I had every intention in paying my balance. The other front desk person, Mia, overheard and provided me with the information I requested and apologized. I am honestly uncomfortable returning to the office because of this interaction. Ekaterina is unprofessional, displays attitude in conversation and tone and is a poor representation of the practice. Working in healthcare, I am well aware of frustrations with insurance companies and knowledge of social determinants of health, so it is disheartening to encounter other personnel in the field who are poorly versed in competence training and present judgmental, rude, and unprofessional demeanor in the healthcare office setting.

doctors are great, but phone staff are totally useless. do…read morenot get eyes done with differnt focus. causes severe vertigo. paid $10k for edof and still need glasses. astigmatism in one worse than before. although dipaolo is a pain, go there. i know two patients who are very happy. best thing about cataract surgery is being able to drive at night.

I really used to love this place, thought the doc's were very concerned and compassionate. I know…read morethey are very good but, fast forward 10 years and my OV was very curt and well, lack of any sort of empathy. Seemed like the were more concerned with doing a $1500 laser treatment, that was not covered by insurance then to fix my problem with my insurance. Also, I could not help but notice the number of 1 star reviews on this page for this office. Very disparaging, so I am not going to go back. I ended up booking an appointment with Dr. John Josephson M.D. on a recommended referral from another eye doc.

I took my mom for an appointment here. She's wheelchair bound and good thing she didn't try to come…read moreherself. There's one handicapped space out front. The front doors are heavy and have no automatic doors. The office door is heavy and doesn't have a door stop. The nurse who checked us in put us in a room and made my mom struggle to transfer from her wheelchair to the exam table, just to tell her she'd then have to transfer back again and repeat the difficult process in the doctor's designated room. When we expressed the challenges with this, we were told that the doctor "can only see her patients in her room." For a medical office, everyone was completely ableist and disinterested in the needs and challenges to using a wheelchair. This practice should review its practices asap. DO NOT GO HERE.

They made a "mistake" with one eye (leaving fragment of old lens behind), which became inflamed and…read moreresulted in substantial loss of vision...then tried to charge me to correct their error! Also, their billing process feels like a very sophisticated "three-card monte" game, with numbers appearing and changing...and always increasing beyond the initial quote. I feel like I'll need to hire a forensic accountant to reconcile what they're trying to charge versus what they said the procedures would cost.

Not recommended. The wait times are outrageous. I put up with them in the past, however, the last…read morestraw came yesterday. I had a 3pm appointment but they called and said due to a cancellation, I could move my appointment up to 2:30pm. I accepted and arrived at there around 2:20pm. I then sat in the waiting room for over an hour! They actually asked me to come early and then made me wait over an hour. Nobody came over to me to apologize for the wait or even warn me there would be one. I told the person at the desk that I was leaving and not coming back. I also told them I wanted a refund of my copay. They better not attempt to charge me for the cancelled appointment.

We have had good experience with dr woo in the past. However the other Dr has horrible demeanor…read more Practice made us wait 2 hours to see dr Gulati. The nurse asked us all of the questions and took detailed notes. The dr came in only to spend more time asking the same questions. When she was explaining the diagnosis I was asking questions. She got super irritated!!! If the practice sees this review, let the dr know her irritation was uncalled for, and she was very rude. Will NOT be scheduling with this dr again. Why be in this profession if you cannot be patient and educate your patients?!?! Do not recommend dr gulati. Do recommend dr woo. Practice overall has long wait times. Nurses and front desk helpful.

The reviews are 100% true--this is a five-star practice. So grateful to the administrative team who…read moreprioritized my husband based on him having some concerning symptoms. He was able to see Dr. Gulati right away, and she was excellent. She was able to diagnose him quickly and fortunately allay his fears about his worrisome symptoms. We are extremely pleased to have found a fantastic practice and will be referring others accordingly!

I have had chronic eye problems since I was a child, so have seen a number of ophthalmologists…read more Dr. Mitchell is the best of all of them and he has been exceptional in my opinion. If not for the care of Dr. Mitchell and his staff, I probably would not be able to see well enough to work any more. As a long term patient, I have been seen by most of the technicians and both Dr. Mitchell and Dr. Morin. My visits have been both routine checkups and emergency visits when I have had problems that needed immediate care. Without fail, they have identified what needed to be done and delivered a treatment plan that worked. At one point, Dr. Mitchell referred me to a specialist for a rare condition with serious health implications. I liked that he knew his limitations and was comfortable sending me to a subject level expert. When I researched the person I was referred to, I was pleased to learn that I was being sent to one of the best in the country! I have always been treated kindly and with respect. The doctors and staff listen to what I say and give thoughtful responses. They are really the best!!!

I wish there were an option to give 6 stars. Or 7. Dr. Mitchell is awesome…read more So 4.5 years ago I had him do my ICLs, which were fantastic because, as someone with vision in the -10 to -11 range in each eye, in addition to dry eyes, I was not a LASIK candidate. Those ICLs made it so that I didn't have to wear glasses anymore, and could see just like everyone else. Hooray! But then about 2 years ago, I had a corneal lesion (don't ask, you NEVER want to have one of those-- SO horribly painful) and that (likely) set off a downhill slide into ... CATARACTS. Yes, a 38 year old developing foggy vision, especially in the left eye, where I'd had the corneal problem. By the time I was 40 (earlier this year), my left eye was completely fogged and useless and my right eye was halfway fogged up. It was like looking through an opaque fogged up shower door all day long. I couldn't see squat. 40 year olds aren't supposed to have cataracts! Grandma and grandpa are! Well, in swoops the gallant Dr. Mitchell to save the day, yet again. During surgery, he pulled out the ICLs and the fogged up natural lenses and gave me crystal clear new lenses and now I'm seeing better (mid-range and distance) than I ever have. EVER. Even with the ICLs. (The reason for that is it's always better vision the fewer lenses there are - so natural + ICL is going to be worse than just natural.) Because I had an astigmatism to fix and they don't make toric multi-focals (and the Dr. says he thinks they wouldn't be that good anyhow because it's trying to do too much), I will always need (pharmacy-bought) reading glasses for the two feet or so in front of me, but sheesh! I can see again! I can read street signs! I can see leaves on the trees instead of just a blob of hazy color! I. Am. Thrilled. Marry me, Dr. Mitchell? :-)

Dr. Osman is a friendly person that puts me at ease whenever I see him. He explain the problem and…read morerecommends a solution in simple terms that I can understand. He performed many procedures including laser treatments. I have great confidence in his expertise and am grateful for preserving my vision at the age of 84.

Dr. Osman is a wonderful doctor. He's funny, listens to his patients, has good work ethics and…read moredoes not recommend procedures that is truly not needed. I highly recommend him. His practice is very busy and the average time you spend in his office will be 1 hr. But it's worth it because he is a very honest and skillful doctor. You are in good hands with him.

Dr. Patel is truly outstanding! She and her staff are highly experienced, professional,…read morecompassionate, friendly, accessible, and responsive. Dr. Patel is absolutely the best in her field, to which I can attest honestly from years of superb diabetes eyecare, as well as recently and perfectly performed cataract surgeries. It's AMAZING to have 20/15 vision in both eyes! Thank you Dr. Patel!

Disappointed to say the least. I arrived on time for my 10:45am appointment, first thing, not even…read morea hello, collection for payment. I haven't even seen anyone yet. I told them I would pay at the end of my visit as my husband had forgotten my healthcare account card, he was going home to pick it up, but they would not let me see anyone, and I was unaware of this, just waiting, after an hour, I asked when I'd be seen, to this the receptionist replied until you pay you won't be able to see anyone. Meanwhile Dr Nisha casually walks in at 11:15 so she wasn't even at the practice. When I finally spoke with her, she could see I was visibly upset, but she didn't care, she told me if I needed to surgically drain my eyelid (chalazion) she wasn't going to do this, apparently her patients can't tell her what to do, or even what they want done. She told me, I should find someone else. What a waste of time. In my opinion she just wants to milk people and create pointless follow ups, no empathy, just a lot of arrogance, don't waste your time. As a healthcare professionals I deeply care about my patients, collecting payment from them is not my priority, their health and wellbeing is.

Dr. Dhillon Zaver is an excellent doctor. I would recommend Dr. Zaver to anyone who needed an eye…read moredoctor, Last year, I was unsure about receiving cataract surgery and Dr. Zaver discussed the procedure and was thorough in answering all my questions and concerns. He is very easy to talk to and told me he would available any time I had questions or concerns. During the surgery I felt very calm due to his skill and calmness. My recent annual appointment with Dr. Zaver was again thorough in discussing my eyes and he was very complete in stating what may be expected in my case.

Outstanding! It took 3 1/2 months to see Dr. Siegel, but it was worth the wait. I was trying to get…read morein due to an eye problem that just came up unexpectedly. He confirmed nothing serious but did find that I was starting at the beginning of macular degeneration, with Drusen forming slowly in the back of my eye. It was good that I saw him, and he will follow me yearly. He came highly recommended by a high school friend who has seen him for a long time. I can't say enough about him or his office staff. Everyone was friendly and super helpful. I highly recommend visiting here if you have eye problems, from simple to complex.

I've been seeing Dr. Berinstein here for a couple of years. He was my second opinion and I…read moreappreciated his much more conservative approach vice the catastrophizing I experienced w another physician. Unfortunately, the admin staff here make it so hard. Everyone that works the check in/check out desks is a level 10 miserable wench. I've been here 5 or 6 times now and I have yet to experience an ounce of anything that resembles courtesy, warmth, or kindness. A highlight for sure was when no one bothered to call ahead to let me know that Dr. Bernstein was out (presumably unexpectedly) and then I had to wait 1.5 hrs to see the guy they punted me to... and not a single person apologized. Makes me seriously wonder the practices behind the scenes that result in such miserable staff.

I drive in from Ashburn because I like my doctor. I've been seeing him for over a year. He's made a…read morebig difference in the eye care that I've received. Yes, the wait can get to be long at times but the majority of the times, I don't wait too long. There's garage parking in the back.

I was nervous about getting LASIK and asked a few simple questions to ease my anxiety and better…read moreunderstand the procedure. However, when my question--about the likelihood of still needing contacts after the surgery--was passed on to Dr. Holzman by his staff, he completely lost his composure. He went on a rant, telling me I had no right to question him, bragging about performing surgery on professional athletes, and claiming he's the best in the area. His response was defensive and dismissive, completely misinterpreting my concerns as an attack on his abilities. Instead of addressing my anxiety, he focused on boasting about his reputation. This was by far the worst healthcare experience I've had, all thanks to Dr. Holzman's unprofessional tirade. Needless to say, I immediately canceled my procedure and will gladly take my money elsewhere.

A warning to those seeking treatment. His team had cleared me for Lasik. I had set aside FSA funds…read more A few days before surgery someone looking at my chart reached out and told me my cornea was too thin for the procedure. Thank God she told me or my eyes would have been permanently damaged. This is after two doctors associated with this group had cleared me for surgery. They suggested PRK instead which is extremely painful and has issues with healing properly. You need better people on your team and control procedures to avoid hurting people.