Exceptional customer service by Sergio, who went above and beyond! He was patient while I made a phone call to confirm my Aunty's favorite chocolates. It's her 99th birthday so I had to make it just right. The extra touch was the gift wrapping. When Sergio heard it was a birthday treat he asked if I wanted it wrapped and gave me three choices: white, black or lavender checkered pattern. I went with the lavender and I think she will like it. Thanks Sergio! Another reason to love See's is the excellent customer service I received today. read more

See's Candies - Candy Stores Near Me - Granada Hills, California

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Had an amazing experience with Alyssa (I hope I spelled that right) today after dinner ! Alyssa made sure to let me know that I was not being rushed and could take my time choosing different pieces of chocolates to take home while also giving me free samples of ones that she thought I would enjoy! Handed me a menu so I know which ones I like the next time I come back :) She's definitely going to be the reason I come back to this specific location! Thanks so much for the patience, suggestions, and the free samples to take home!! read more

After the movies, we walked around the plaza, and stumbled into the store. I have not been to a Sees Candies store in a very long time! This location was empty, super clean, and the staff member was extremely helpful and nice. We ended up buying candy of course. Great customer service that Saturday I went! My kids were able to try out some of their chocolates as well. Plenty of parking. read more

See's Candies - Inside - Candy Stores Near Me - Granada Hills, California

I love this place. It's been here forever and I remember my mom bringing us into this store. It's clean and the man who worked there greeted me and helped me get the Easter items I needed. I also had a gift card I used to buy myself some delicious chocolates. They had plenty of Easter items available including a cute reusable bag for $3.00! read more

See's Candies - Cute See's Easter reusable bag - Candy Stores Near Me - Granada Hills, California

This was first time to this shop. The initial interaction was fantastic - a smile, kind greeting, and a chocolate. What's more, it was one of my favorites. I was on a mission and knew what I was looking for so the two gentlemen left me to browse and select. When I did have a question they had an answer. The shop was pristinely clean and well organized. The two gentlemen were not only very nice, but well groomed and insanely polite. Professional beyond all belief. read more

Sees chocolate is our family favorite tradition and the stores are often staffed with extraordinarily helpful and delightful staff. However, the manager is a prissy middle-aged portly man whose attitude is far from helpful. Honey, the center of attention is the Chocolate, not you. RATING: manager - zero Staff - 10 out of 10 Chocolate - 10 out of 10 read more

If you are going to eat candy and blow your diet then do it so that the empty calories are worth it. See's chocolate is unmatched. Makes store bought chocolate taste like plastic. Always friendly service too. read more

Rosa is very unprofessional she was very defensive when asking questions. Go somewhere else - There was 2 gentleman Robert and I think the second gentleman was Sergio that were very helpful, knowledgeable and when I asked for recommendations based on the few I knew the people I was getting the boxes for liked based on what I had chosen already they were amazing in assisting. Robert and Sergio are top notch 5 STARS I understand it's the holiday season can be overwhelming and if you can't handle interacting with customers in this case Rosa should be more suited not assisting customers in person. One bad egg should not ruin the experience but she really put a sour taste in my mouth that I wanted to walk out after Rosa engaged in the manner she did. If I had time to go somewhere else I would have. read more

Walked in on a whim as Valentine's Day is approaching I wanted to see what goodies they had. I was received with a friendly welcome and yummy sample of a praline caramel chocolate cluster. Who doesn't love a free chocolate sample?! They had everything really nicely displayed and I picked up some festive lollipops. read more

Wonderful service and samples, will be dropping by again to get more Easter chocolate eggs.

Still the best hand made chocolates in California, if not the whole U, S of A! A Christmas tradition to open a box to enjoy from Christmas Eve through New Year Day Rose parade watching. Dark chocolate is my fave, but I can be persuaded to enjoy the occasional milk chocolate, if I absolutely HAVE to. lol This store always has friendly, happy staff and, of course, a complimentary sample to make my day a little sweeter. Cheers! CC read more

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So my partner had a very embarrassing incident at this particular store, the gentleman Sergio told her there was a 3sample max, it was absolutely embarrassing to her and insulting since we are very faithful costumers. Please management , train this man properly some better costumer service . We purchased $3k dollars worth of gift cards for the holidays for our employees and usually visit the fashion square mall. we have never been treated this way. Ll Please do better. read more

See's Candies - We always have a few in hand . We were not trying to get free samples and leave. - Candy Stores Near Me - Granada Hills, California

Aw dang what a nice encounter. I came to shop for other stuff but saw a Sees and I always have to go into a Sees if I see one. Constantly running low on sugar free lollipops and it's always time for free chocolate when I'm running errands. The lemon meringue was today's sample and as usual it was delightful. The guy manning the counter has been there for decades so they must treat their workers right. He says to get the digital coupons versus the ones in store because you can milk them over and over and never get caught. My words not his. Hey if you're that big a spender on chocolate, do whatever you want I guess. read more

It's See's! Been infrequently visiting See's since I was a kid. This location is like all the others I've been to. Clean, small, friendly staff, plenty of chocolates. Will always go back when I have the need for chocolate for a special occasion. read more

It's impossible not to like the store the peanut butter crunch the soft no chocolate and the six bazillion flavors of truffles... I will need a 12 step program to stop coming here. But the real reason I love coming here is for birthday gifts. Luckily set of twins that are friends of mine are to be the lucky recipient 2 1pound boxes of the sees deliciousness. The person working behind the counter was exceptionally friendly very helpful and we all know our favorite part of checking out and paying is getting at least one delicious sample... I had the almond bar... I'm not sharing... Ever Thank you sees candy, you provide many wonderful options for upscale suites that we could otherwise not find! read more

See's Candies - a checkered floor in a store - Candy Stores Near Me - Granada Hills, California

I wasn't even offered a free sample at this location! I've never heard of that at any See's store. And a hand-packed one pound box was $39! Thirty Nine Dollars. Considering you get about 20 candies in a box, that's $2 per candy, which is completely outrageous. See's Candy has forgotten the spirit of Christmas. read more

See's candies must be trying to save money. They don't give you a small box If you buy six chocolates only if it's a dozen. They just throw the chocolates loose in a see's paper bag without liners. Plus, I bought a box of cinnamon suckers. My Total was $26. Wow how tacky! read more

After reading all the great reviews about this location I decided to stop in to buy some candy for a gift. Rosa helped me out & she was so friendly and welcomed me with a big warm smile and instantly offered me a sample candy. The store is very clean and well stocked. Outstanding customer service!! Thank you, Rosa!! read more

The best place for chocolate. I'm obsessed with the Beverly milk chocolates there so yummy! Everyone always gets excited when they see the packaging. The best place to get yummy chocolate & cute packing as well. Staff is always nice and place always smells so good. read more

See's Candies - Beverly milk chocolate - Candy Stores Near Me - Granada Hills, California

How can't you like this candy store!! This establishment is ALWAYS CLEAN. They greet you with big smiles and samples, which I always welcome. Employees here are always very helpful. They have lots of different bundles and packages, perfect for Christmas and for different budgets. Prices are not the cheapest but as soon as you taste one you'll understand why. The customer service, easy parking, delicious candy earns five stars from me. read more

See's Candies - Candy Stores Near Me - Granada Hills, California

The sweetest people work at this See's! I said the sweetest, get it? Lol really though, super pleasant and polite and she handed me a sample of my favorite candy milk chocolate coconut chew yummy. The store is so clean and so much to choose from for the upcoming holidays. Also, did you know you special pack your 1lb or 2lb box with whatever candy you like or just buy the pre-boxed assorted if you don't want to go through all that. I bought a few of the California brittle, coconut bon bon, apricot bon bon, peanut butter brittle and a few suckers. See's makes the chocolate right under the chocolate that comes directly from Switzerland. Definitely pay this place a visit if you like chocolate! read more

Milk chocolate with Almonds that's my favoriteeee chocolate at this store. They are soo nice at this location and of course are always offering a sample of chocolate. I'm sad that they no longer carry the milk chocolate with almonds candy bar but I still come by and pick up pieces of it. The milk almond bark, the toffee, anything with almonds or nuts is good for me. I've never had any issues here everyone is always friendly, my only con is the location is kinda hidden but all in all it's one of my favorite places to come for a little guilty pleasure from time to time. :) read more

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I've had Neuhaus, Godiva, Ghirardelli, Baci Perugia, Lindt, etc., but for the price & flavour profile, See's Chocolate made in the good old US of A is for me, the best there is. My particular favorite is the Chocolate Truffles....mint, dark chocolate, etc. I find that all of them are rich in chocolate flavour as well as having a high cream content that adds silkiness, rich diary creaminess, and chocolate butter that makes the chocolate melt at near body temperature for luxurious sensory overload. I imagine chocolate could be listed as a drug closely similar to the effects of endorphins. The See's store in Granada Hills replicates the older "original" decor with pristine white punctuated by accents of black. The overhead lights made of milk white glass in a art deco shape adds a touch of elegance from the 1920's when Les Arts Decoratif et Industriel was all the rage on both sides of the Atlantic. The counters are ensconced in immaculate, clear glass to protect the precious chocolate objets d'art. The male server was an old hand. We briefly talked about the See's Shops in general, and he filled me in on the some of the history & lore surrounding See's. He mentioned with pride that HIS store was a replica of Mary See's kitchen with it being very difficult to replace the old style overhead white milk glass milk light covers since they are no longer being made. He related that my nearby See's Candies in La Canada/Flintridge was also made to the original design. It's great to see workers who still are so loyal to their company. So rare to find in the early 21st century when companies like Walmart exploit their employees with low wages forcing them to go on welfare/public support, or hire them with less than 40 hours so Walmart doesn't provide them with health care either. It seems that See's must be doing something right. See's.....great place to get a good deal on quality & excellent chocolate. $18/lb is a wonderful deal considering some other options are over $30/lb, and you're just buying the fancy name. read more

See's Candies - Wonderful old style pristine white interior with Art Deco milk glass covers which replicates Mary See's chocolate kitchen. - Candy Stores Near Me - Granada Hills, California

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I love this store! I go to See's whenever I come across one. I had no idea we had one here in Granda Hills. I went yesterday & the lady was so kind she shared some mint chocolate that was packaged & I loved it. Ed was the best, he was hilarious and knew everything! Made great suggestions & made the experience fun officially my favorite location read more

I love me some See's, the California Brittle MILK chocolate is so good! They've got a great variety of milk chocolate, dark chocolate and white chocolate as well as toffee and other goodies. Customer service was great! read more

Love the See's candy but not the service. My husband and I went to 16844 Devonshire Street in Granada Hills. Cas29 is rude. He should realize that he is in the people business and is not doing the customer a favor. I will not go back to the Devonshire store again. read more

These candies are the best in the world I love them since I was a child Hands down See's candies is the best and cannot be beat I absolutely love their chocolate, they're lollipops ,they're fudge . All they're candies are amazing.. read more

I think I've only ever been to See's in the shop that's in the mall of my hometown in Thousand Oaks. This little shop has the same nice, helpful ladies in their white uniforms who offered us samples. I got a box of mini lollipops as well as five chocolates. These are some of the best chocolates I've ever had and the quality hasn't changed since I was a little girl. My favorite is the chocolate buttercream you can't go wrong with any truffle there! read more

Pros: Good location, amazing selection, great and friendly staff, reasonable prices for the quality and presentation Cons: My will power for chocolate is low!!! Best part of going to See's is that they give you a sample as soon as you walk in. Right away I know I'm at home. I felt like taking off my shoes and making myself comfortable. If you need a quick gift, this is the place because no matter how much people say "Oh honey, you shouldn't have," when you walk in with a box of See's they really are saying "Finally someone brought me something I like!" read more

See's Candies - Easter candy! - Candy Stores Near Me - Granada Hills, California

Rude. I had 10 minutes before they closed when I arrived. I didn't know I had to place an order for pick up. Well, I get to the door the lady looks at me with a dirty look and says we are closed. I looked at my watch and said it's 5:50. "Well you needed to place an order before hand." Her attitude was uncalled for. Don't be rude! We are still getting used to this "new normal. " love your candy not your service. read more

I enjoy this particular location. The folks are always at tentative and helpful. This is place for all my intimate gifts that are 'Candy'.

I'm only giving one star because of the way we were treated. My daughter and I wanted to customize our box of chocolates, the ladies working this morning were rude and short. The reason for this is we were rushed as if we had a limited time limit. When we made our choice they would ask right away what do you want next. The service was without a smile I purchased other packets of candy and the clerk asked are you done. I completely understand if there having a tough day but we arrived about 9:15am. Think about it that it's the Customer that pays for the service. If you don't like your job then there are allot of people that would be happy working. read more

Needed a last minute gift idea so I called around other locations to see if they were open on Easter and sure enough this was the only one open closest to me in the Valley. I took my mom with me because this was actually a gift for her friend/co-worker. We were greeted by a friendly female staff member who gave us each a free sample of caramel filled chocolate. We looked at the menu where the box chocolates were and picked out a assorted mix. They had a coupon deal for $5 off a $30 purchase so we went with the mix and a box of peppermint patties. Everyone here is friendly and courteous. read more

So glad I am close to this location! Everyone was so friendly and helpful. We were greeted when walked in and given some sample, who doesn't love free samples right?! Plenty of parking around. Eggnog truffles are in December3rd!!! read more

Awful customer service. The environment sucks because of their awful attitudes. There was no sign stating that we couldn't eat our samples that were given but of course the cashier started yelling at us for eating the samples. Terrible experience read more

I stopped by to pick up an assorted box of chocolates and received help from Ed. He was super helpful, friendly, and gave me a good laugh, too. Before I left I had dropped my phone and was starting to drive away, but Ed was able to catch me and hand it back to me like a true gentleman. Thank you again. read more

I LOVE See's Candies and have fond memories coming to this location as a kid. That all changed today..... Although it is the holiday season and the store does tend to get busy, today was not so bad since I went in pretty early. As my son and I waited patiently in line to pay for our boxed goodies we were given our 'samples' as they do to all of their customers. Since I was not going to pick and choose any candy behind the counter I continued to wait my turn in line so I can pay accordingly. Once it was my turn at the counter the gal who I thought was going to ring me up....just ignored me and proceeded to assist another customer with her choice of candy. Very rude! A short time after, another gal by the name of Rosa assisted me and asked how I was doing. I voiced my disappointment about the other gal. She proceeded to say, "I don't mean to be rude....but we need to do the sampling before we can assist customers." I told her we did receive our sampling and so did all the others by another See's worker. Rude Rosa proceeded to argue with me about 'sampling' and even said in a rude condescending manner, "I hope you have a happy holiday!" I replied with the same tone "you do the same.' Before, she was done with my transaction to get a rise out of me as she continued to talk again about their sampling protocol. I had to tell her to stop talking and to just finish ringing me up!! All she wanted to do was push my buttons!!! Unbelievable and not professional!! You do not need to treat your customers that way, nor do you need to argue or talk down to them. I could not believe Rude Rosa's tone, poor customer service, and condescending remarks towards me. All I wanted to do was pay for my candy and proceed with my busy day. All Rude Rosa wanted to do was argue, and give this store a bad taste in my mouth. Mrs. See's would be turning in her grave at the way these workers run her famous store. I will never return to this store again, and I hope management and corporate read and take note how this store is being run. Another post here regarding this store also speaks about poor customer service, smh. I would rather do my business at the Northridge location, their See's workers care about their customers, and are ALWAYS friendly and giving. Beware of rude workers here!! read more

Stopped in today for a chocolate fix after eating next door at Fatburger. Sees is a staple.... Consistency has always been the key for Sees, never changing over the years. The only thing I would do different is to change the ambiance a bit to be a lil more up beat. It's so dreary inside, too quiet, almost like a morgue. They def need some cheery music and maybe change or update those awful white 1930's dresses they make the employees wear. Other then that...the chocolate never disappoints! read more

This store is a bit small, and I think they staff here are a bit pushy and don't just let you walk around without accosting you with questions about what you want. That with the combination of this place being small makes the convenience of it being close to me less desirable a location for me to frequent. That being said, it's See's Candy! It's friggin' delicious and it tastes just as good here as any other location. The low review score is simply for the above noted customer service dissatisfaction. read more

Amazing! Amazing! Amazing! This place is a bit expensive, but once you taste the candies, it becomes irrelevant. Most delicious chocolates and candies I have ever had. Wish I had the money to buy their entire inventory. read more