fellow named Rod helped me out was super kind and helpful haven't been to a Mrs fields in a while so it felt good getting a great experience and fresh cookies! will be coming again soon read more

Had an Easter potluck and someone brought this gorgeous and delicious giant cookie! We all enjoyed it cut into pizza style slices! What a great idea for any occasion! read more

Mrs. Fields Northridge Mall - Giant decorated cookie! - Bakeries Near Me - Northridge, California

If you love chocolate chip cookies this is your spot. You can't go wrong with a Mrs Fields cookie. I come here when I want a special tr read more

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Soft, buttery, chewy, rich, decadent cookies, brownies and large cookie cakes! Service has been alright, it's super nostalgic to eat these. Growing up my parents would buy me several cookies and a creamy hot chocolate. It's like tasting childhood ! It's usually not crowded, the smell is enticing of those soft baked cookies. They have a doughy texture, underbaked as I prefer! The brownies are so fudge and dense! Super thick and loaded with chocolate chips and walnuts. The con: very overpriced. For like 5 cookies it was $14 plus tax. Keep in mind these cookies are about palm sized, not enormous. After eating them you want more. They are addictive. It's a guilty pleasure, i very rarely purchase them because of the price and high calorie intake but still a great treat once in a blue moon! read more

Mrs. Fields Northridge Mall - Huge Cookie Cakes!! Mini cookies, brownies and peanut butter bars!!! - Bakeries Near Me - Northridge, California

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I purchased a $70 cookie cake and when I opened it, there were ants crawling inside the box. I'd like a refund or replacement because this was not safe to serve read more

Mehrad such a kind person, professional warm hearted there was no resistance in customer service and if you guys are ever in this area, don't feel sorry to say hello. I think everybody who is in the retail business needs to take customer service notes from this guy here, shout out to everybody who works here.!!! read more

I usually only get to Mrs. Fields about once every 3 years - they closed the one in the Topanga Westfield Mall recently so the nearest one to me now is Northridge. Yeah, the cookies are pricey now, $4.27 including tax, but if you buy in multiples of 3, you get some free ones. And if you buy by the dozen, the cost will drop. They're about the only cookie chain in malls anymore, Toll House and some of the others are pretty well gone. I'm glad there's still one last location nearby! It seems to be a trend for a lot of chain restaurants actually. read more

Came here to satisfy a cookie craving. I was assisted by a guys whose name I didn't get but he was very friendly and professional. The cookies were as fresh and yummy as I hoped they'd be. Will be back soon. read more

Mrs. Fields Northridge Mall - a hand holding a bag of cookies - Bakeries Near Me - Northridge, California

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Good quick cookies, great place to grab a treat to keep your kids happy while you shop.

I've always been disappointed by the texture, thinness and excessive softness of Field's chocolate chip cookies. They're more like the grocery market premade type you break apart and cook at home. And naturally while they make a yucky oatmeal raisin cookie not my absolute favorite - oatmeal walnut chocolate chip. These are very expensive cookies! read more

Mrs. Fields cookie cakes have been my must have for my birthdays for years and years. They're absolutely amazing. If you haven't had one, just trust me and get one next chance you have. However, I find that their regular cookies just have way too many preservatives. They just have this texture that I just don't like. The cookies just feel artificial. There is no crunch or snap to them at all. They're super soft but not like a gooey soft. If that's what you're into, then great. But if you want more of a crunchy cookie, they're not going to be able to help you out here. read more

My husband and I usually stop by and buy some cookies here. The employee are usually pretty good but this time there was a girl that didn't even acknowledge us at all. No sorry for the wait or I will be with you. Very rude we waited and ended up going to Crumble and receive better service. read more

Stopped by yesterday and got a few nibblers (The small little size cookies). 3 sugar and cinnamon..2 white macademia nut and 1 oatmeal raisen. There was only 1 girl working there....she was busy making items (looked like a huge cookie cake) and was also helping customers. There isn't a menu posted...so I was getting ready to ask O girl what the prices were....when I noticed a lil ass piece of paper taped to the far right hand wall with the prices listed 8(....wierd. The regualr sized cookies were $1.89 each...DAMN The nibblers were 6 for $2.99 or 12 for $4.99 I split the cost and me and my friend got 6 each for $2.50 so we were both happy The large drinks were $2.09. I got a coke....and it was flat as HELL Cookies were tasty though read more

Mrs. Fields Northridge Mall - The Bag - Bakeries Near Me - Northridge, California

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LOVE LOVE LOVE Mrs Fields cookies! i always go for the $5 grab bag, they're either the big cookies or the minis! the most recent trip turned out to be the big cookies, chocolate chip sugar and white chocolate macadamia nut and btw the grab bas are the leftovers from the day before . . .if you think that's gross then get lost! there is NOTHING wrong with leftover cookies!! lol they are still oh so chewy, delicious, and fresh! mrs fields killin it with the cookies read more

This morning I called Mrs. fields in Northridge to order a cake for my daughter's 16th birthday. It was a little bit of a miscommunication with the person who I spoke to although he did try hard. He didn't ask questions like, How many people will this be for? Not much guidance, but I feel that everybody can be trained, and he was very polite and pleasant. When I went to pick up the cake, Emily was there and she was absolutely amazing. She made everything right, she helped out and gave amazing customer service. She has the makings of a Manager, and I hope the company truly appreciates her as an employee read more

I've been coming here for years. I've bought so many cakes here. This one time the cake came out stale so I called and they said to return it for a new one. When I get there the manager would not give me a new one because they claimed my cake was still fresh and not stale. What a shame. They acted that's how the cake suppose to be. Either their quality went down or they tried to sucker me. Anyhow will not be coming back. read more

Stopped by Mrs. Fields to fill a 10 year old craving. 1st - I hate malls, dislike parking, crowds, the prices, size of mall, etc. 2nd - I remembered Mrs. Fields being pretty darn good. What happened? 12 nibblers for 6.99. Jeezo. Cookies tasted like cookie dough. Can someone please explain the baking process? It's not that difficult for cookies that are about the size of a coin dollar to be cooked. Disappointed. Took home to finish the baking process. See you in 10 years when it's 12 cookies for 19.99. read more

I stopped by this morning and grabbed 2 cookies and a diet coke to go. The semi-sweet chocolate chip cookie was the grossest thing I ever had the misfortune of putting in my mouth. It was flat, limp, fell right apart and was so greasy that the bag was soaked through in 1 minute. It left my mouth and lips so greasy that when I got home I had to wash my mouth out with warm water! What happened to quality? I am officially turned off of Mrs. Fields. read more

Mrs. Fields Northridge Mall - flat, limp and greasy. Uck! - Bakeries Near Me - Northridge, California

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If you love cookies like me, it's hard to resist walking by this place without wanting to buy a delicious cookie. They smell so good. The brownies are good as well. I think its way too rich for just one person to eat in one sitting. It's good for sharing or for saving for later with a nice glass of milk. The cookies cakes are great. I haven't actually ordered one in a while. People tend to prefer actual cakes for their birthdays. Plus, if there's any leftovers at my house, I will eat it ALL. So can't have that for the sake of my waistline. They used to sell bags of "yesterday's" cookies, but it seems like they don't do that anymore or they sell out quickly. I'm hoping they sell out quickly or the employees take them home versus keeping them on the shelf until they're purchased to save some money. No one likes stale cookies. read more

Good cookies! Sadly, some of the worst customer service I have ever experienced... Sorry to disturb your day by asking you to put some cookies in a bag and charge me.. (All I got was a dull look, and it took me several attempts to get one of the two employees to help me.) read more

Located on the second floor of the Northridge Mall around where Men's Macy's is. The guy helping us out was totally rude and looked like he was beyond pissed off and it was our fault or something. I have a feeling he's the owner or manager or something, but no owner/manager should ever be that rude to their customers especially since we came in already knowing what we wanted. Besides their terrible customer service, their nibblers were really good and so was their double fudge brownie. Definitely on the pricey side, but I would say it's worth it since the nibblers are nice and soft and remained that way into the next day. read more

This place has the friendliest most talented people working there. I mean the Lilo and Stitch cake they made is beautiful, look at this! This cake was made perfectly down to the colors. Cakes are always done within a quick reasonable amount of time and their service is just amazing. Love this place. read more

Mrs. Fields Northridge Mall - Lilo and Stitch cake I referred to in my review. What a Beauty. - Bakeries Near Me - Northridge, California

Their cookies are amazing, but I had trouble with one of the workers. I called in an order for pickup and when I got there.... they said that one of the ladies placed my order for the wrong day, that was really messed up... !! TIP: triple check that the phone operator gets the right date !! But luckily I arrived there early and gave the girls a heads up. They made my cookie cake within 30 mins and it was made perfectly. That's why they are receiving 4 stars because of those two lovely workers. read more

Yummy, best cookies, I'm glad they are so close, they melt in your mouth, when I'm closed by the store I feel like a monster.... a cookie monster!!!!! read more

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How disappointing this place was.... Took my niece shopping and she wanted some cookies for later in the afternoon..... She got the nibblers and they were RAW...once she picked a cookie up it fell over and you could see the raw dough inside ...... Haven't been to a Mrs Fields in 15 -20 years and was very disappointed today..... read more

Rude rude. I payed $2 for a f**king cookie, but you can't give me a cup of water? You said "I'm sorry we don't have cups for water". I see 500 cups behind you in different sizes. Shove them all up your a**. And the cookies too. read more

I just wanted to know if they are able to create a personalized design on a large cookie. Instead of trying to listen to what I wanted, this girl keeps saying if I'm able to pay over the phone. I already told her I could. I just want to make sure they are able to make the right design. I wanted a guarantee what I paid for is right. This should have been a zero for not listening to their customers. read more

I wanna give a shoutout to the home girl for making me a pink ranger birthday cookie cake!!! I forgot to ask you for you name but thank you sooo much!!! PINK RANGER POWER!!!! read more

Mrs. Fields Northridge Mall - Pink Ranger Power! - Bakeries Near Me - Northridge, California

My cookie cake looks like fingers were all in it, not smooth or centered, not the right colors, not happy. read more

Mrs. Fields Northridge Mall - Looks like they made this with their fingers.. wrong colors.. not even a circle.. golf clubs are deformed.. - Bakeries Near Me - Northridge, California

Needed a small size cookie/cake with some custom writing. Monica did a great job making that happen for the special event. Thank you

I had a Halloween party I went to that Mrs. fields Northridge Mall all the employee where helpful friendly and decoration was great I've ever seen!! Thank you read more

Mrs. Fields Northridge Mall - cookies on a cutting board - Bakeries Near Me - Northridge, California

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They are fabulous, friendly, talented and accommodating! We use them for almost every occasion. They can honor almost any design!

I absolutely love this location! Friendly staff and delicious cookies; the location is nothing compared to the one in Topanga mall which makes me wanna come back for more!!! read more