I had a problem getting the full feature installation on a new HP printer which is supposed to scan…read moredocument to searchable pdf with the OCR (Optical Character Recognition) from IRIS. The directions and instructions HP offers give multiple approaches and app installations, all of which failed to successfully install the pdf scan option for Searchable PDF. Greg from Kevin's Computer Service came over to look into it and set up everything on two of my computers. He came on time and had both of them going in about an hour. We were very happy with the service and the on-site visit, so to be extra safe, we also scheduled a remote support scan on both computers for virus & malware detection even though we use both the consumer versions of Malwarebytes and McAfee. The remote support was excellent and went very smoothly.

AMAZINGLY Efficient. Easy going, quick, knowledgeable, just a stellar experience in an emergency…read moresituation they responded exceedingly fast.

Excellent service and repair. They had decent pricing too! I've gone back to them now for multiple…read moreprojects and all have gone well.

Great service. Amazing service and they helped fix my iPhone and computer. Great greatread more

TL;DR - Ignore any review less than 5 stars, this shop has earned my lifelong business for computer…read morerepair. The owner's name is Moe and he is a craftsman of top caliber. He views work as a challenge, each repair as a puzzle that must be solved. He's like the Dr. House of computer repair. I brought in a PC with an apparently dead boot drive, and left 4 hours later with a functional drive with all data restored, plus cleaned vents and new thermal paste to boot so now it runs better than ever. If you or anyone you know has computer trouble, bring it in to Moe and let him sort you out.

I had a great experience with Moe helping upgrade my PC. I brought in my Alienware R11 to replace…read morethe GPU and troubleshoot some RAM issues I ran into after trying to install it myself. The Alienware desktops are notorious for being finicky to work with, but Moe took the time to help troubleshoot my RAM issues and talked me through everything. Moe was super knowledgeable and efficient, there's a reason why the Yelp/Google reviews all say he's great! He installed my new GPU without any issues and made sure everything was working before I left. If you're looking for someone reliable for PC upgrades or troubleshooting, I'd definitely recommend Moe. If I ever decide to move on from my current PC, I'll be contacting Moe to help me build a new one!

In the past I used a on site repair service which turned out to be a tremendous mistake it wasted a…read moretremendous of my time and it was very expensive My best way to describe that was all talk no performance This is the second time I've used Kevin's and I regret not just going back to them in the 1st place I had a cyber attack in November of 2025 which cleaned out two of my favorite computers which I used for my small business and the on site cost me a lot of time and money to get me nowhere and I'm still not 100 percent back until I went to Kevin and they were extremely affordable Cost me a fraction to get both machines up and running and I am back in business completely they restored all my data assured me there was no virus and the the computer which is an Intel nook is just running perfect so I highly recommend them and if I ever have any issues again I know where to go and I know whom to stay away from So enjoy all right thank you so much talk soon bye now Tim Torbenson

Extremely happy with the service and support we received from Kevin's Computer Service. The entire…read moreprocess was easy. Anthony did a great job explaining the problem and the fix. Also, the follow up by Kevin was unexpected and appreciated. We will definitely continue to use this service and recommend them to anyone who is having a computer issue.

Great service and conveniently located! Offers many mailing options, printing and a fun twist, a…read morerecord collection!

Great service at very affordable prices, lowest in the south…read moreOC area based on my own research. Fixed my iPhone X screen in less than 30 mins and there is a tap room next door for drinks while you wait!

Spot on in their work on my Computer. Very knowledgeable. Will take extra mile to solve your…read moreproblem.

Tony is wonderful! He wiped my burnt out laptop and replaced everything in 24 hours for me and…read morecharged me MORE THAN FAIRLY. He kept in contact with me to let me know how everything was going too. I was planning my Grandfathers memorial and desperately needed the laptop. Everything worked out completely! Thank you so much!

Place knows what they are doing! Came in for face id issue…read moreand they quickly repaired my iphone 11. We definitely will use them again. Fair prices!

Came here for a tablet repair. Prices were good and better parts than the other guys. They ruined…read moremy home button. Luckily these technicians here were able to fix it for me. I believe Phonebulance fixed it with a cheap screen. Because my son barely touched it and the whole screen went out.

Great price! Great fast service! Was quoted over twice the price at three other locations. Was…read moredone in an hour

This is for the Mission Viejo one since the San Clemente one closed!!!…read more Which was where I thought I was calling. Unprofessional and disorganized!!! I brought my computer here a couple of months ago. I drop my laptop off on a Wednesday afternoon. I walk in and its a little busy. Good sign. I wait a couple minutes and I'm finally greeted by a young guy(not the owner). He says it would be another minute. This man walks in and starts asking about some gadget he had heard that they made there. So the young guy starts talking with him. Shows him the gadget. 10 minutes later he comes back to help me... Isn't there an unwritten rule for first come first serve for your customers??? The guy didn't even buy anything. I start explaining the problem I'm having. He thinks it's the back light. I tell him it doesn't work even when it's plug into a tv with HDMI. So he says it could be the motherboard but they would do a dialogistic. So he plugs in my laptop with my cord and looks at it for few minutes. Then has a girl give me a claim slip while saying they will give me call within 3 days. I leave. The Following Wednesday (Full 7days later) I call and leave a message Just asking for an update since I had heard anything form them. Call again on Thursday (day 8) speak with a girl who tells me the tech wasn't in but he would give me call. So Friday (day 9) I call again no answer, left another message. Saturday (day 10) I call again! Finally I get a hold of the tech. He tells me he as already called and talk with me. Why would I have called you everyday for the past for 4 days if I had talked with you? I ask what my options are. And again he says "we've already talked about this and that I had told him to back up the pictures and documents" now I'm Restating sir you haven't talked to me. But I ask "if that's what you can do, how much more will this cost?" He says he doesn't know and would have to call me back. :/ No call back! AGAIN! On Tuesday a full 13 days after drop off I just go in. I wait about 10 mins and am finally helped. The tech comes out (also happens to be the owner). In a rather rude and annoyed tone he Again tells me he called me and I told him to back it up but I then called back saying not to... When I just wanted to know how much it extra it would be. After debating this again in person I'm fed up and over being treated like idiot. I just want to pay for dialogistic and be done. They get me rung up and I have my laptop in hand and realize I was not given my cord. So ask about it. The owner rudely say he has a universal cord and doesn't take cords. Ok that's a great policy if only your guy had told me that two weeks ago when I left it here with my laptop. My laptop was dead so I decided whatever I didn't need anyways. So I left. Thursday I get a text message saying they had found my cord and that I can come get it. I went in Friday and they apologize saying the slip had been torn off the cord. I'm not giving 1 star because they did find my cord.