Not recommended ! Dentist is not Dr. Richard Petrilli ! I went for a visit and told Dr. Petrilli…read morehad retired. Dr. Bowen wanted to do a crown replacement that was not needed. Dr. Petrilli's patients were misleaded. Do not recommend.

Never returned our call, left messages? Idk what's up with this dentist but it did lead us to the…read morebest dentist I've ever been to, dr. Bridge. She's on 441 in apopka by the Winn Dixie.

I had a truly terrible experience with this dental office and would not recommend them to anyone…read more First, they completely mishandled my insurance. I provided my correct insurance (Cigna), yet they attempted to bill an entirely different provider (Humana) and then brushed it off as a "mistype." That's not a small mistake. That's basic patient information that should be handled correctly from the start. It honestly felt like they knew how to bill insurance, but didn't care enough to properly update or verify patient records. On top of that, the communication from their office has been extremely unprofessional. After I left a Google review about my experience, they began reaching out to me directly via text message in a snarky and harassing tone instead of addressing the issue appropriately. That alone is unacceptable. What made this even worse is that they sent personal and confidential information over text message. That is a serious breach of privacy and completely inappropriate. Patient information should never be handled that casually. Overall, this was a frustrating and concerning experience from start to finish, with billing issues, poor communication, and lack of professionalism. I would strongly recommend finding another dental office that respects patients and handles their information properly.

Kind and empathetic. Quality care. They also take Medicare which some don't. When I first moved…read morehere I had a hard time finding a dentist. I went through several before I came here. Hopefully she will be my Dentist till the end!

I go to Beville because I have been a long patient for 5-6 now. I love same staff, the dental…read morehygienist, dentist . They are all great!

They are very good on seeing you on time and Tracy is great to work with. They do not pressure you…read moreto do anything that might not be necessary.

Amazing staff. They made sure I was comfortable the whole time. I appreciate how they explained…read moreeverything. Well worth the money. My crown was well made and works great. Excellent care.

THIS IS A REVIEW FOR PARENTS OF TODDLERS/YOUNG KIDS…read more The complaint I have is actually regarding the way they approached my toddler's care. 1. Asked on the phone if they could treat a young child of two years (the answer on the phone was yes, and to bring them in during my appointment). However when I arrived with them they seemed to be very uncomfortable with a young child and the doctor actually didn't look at their teeth, but instead one of the hygienists who "used to work at a pediatric dentist" did. 2. The teeth staining I had concern about (because they can lead to decay and infection) I was told was not a big concern. I was also advised against using fluoride toothpaste and to keep brushing their teeth using baby toothpaste. No additional instructions were given until they could spit better. At the time I felt informed and that my concerns were answered, but this was me putting too much trust in them I think, and how they present themselves as a "family dentistry for all ages". 3.My toddler now has two cavities because of following this advice (or lack of advice). I tried to do the right thing and go to a professional in advance, but I didn't get that here. I am extremely disheartened and wish I had skipped this place and brought my child to a pediatric dentist back then. My toddler is very likely facing oral surgery now because I was given false assurance that things were fine. *Please if you are a parent concerned about your young toddlers teeth look into a pediatric dentist first or at least make sure the doctor will actually look at your child's teeth as he didn't look at my child's directly. You could save yourself from a very unwanted and preventable situation!* My care for my own teeth was very good here, which is why it makes me especially sad that this situation happened because it seems as though they are kind enough and skilled enough but simply didn't take the situation seriously for my child . I have no issues with the care of my teeth, but I would never recommend this place for a young child's care based on my experience.

I truly enjoyed my experience at Smiles by Design. I went for a teeth cleaning and Elle was…read morewonderful, she explained each step of the process and regularly checked in to make sure everything was okay. The office staff were kind and professional, very knowledgeable and helpful. Dr. Milios is a great dentist, I've been on the search for one and am finally at the right place.

This is my second year with the staff of Smiles by Design. For the first time, in my long history…read moreof major teeth modification, I look forward to going to the dentist. The facility is beautiful. My favorite part of the sitting area are the various colorful fish in their large aquarium. Their festive decorations complement each holiday. The office staff is full of smiles, friendly, and accommodating, as is the entire dental team. Their latest and best dental hygiene equipment promotes professional quality care. All team members are well educated and ready to offer well-informed care. The fact that they work with my limited insurance is just a plus. I always leave feeling cared for, with everything I need for a smooth recovery. Janet K.

Receptionist is the rudest person on earth. Should be fired…read moreimmediately due to poor people skills and lack of listening skills. And they hung up on me after refusing to agree to call someone back after keeping them on hold for 40 minutes. After terrible dentistry work that has crippled my grandmother. But since there's only a few reviews obviously no one is going here so this review will be seen by no one.

When I was a kid I had perfect teeth. I always had a perfect check up until I was 10 and my parents…read moreswitched insurance companies. Which led to my family changing to a new dentist. This new dentist needed, I don't know but I'm assuming a new set of golf clubs, so he drilled our teeth. Yeah we switched dentists and went from ZERO cavities to four! I fought it like a feisty kid would, but my Catholic mom threatened me with a switch and getting spanked with a switch ain't no fun so I let them drill. Turns out I was correct because six months later my parents switched back to the old dentist, for reasons which I will never know, but can assume. When we went back to the old dentist he did the [facepalm] and told us that most likely the other dentist was just drilling for money and that he didn't believe we had cavities. [don't worry, I'm getting to the end soon enough, just sit back and enjoy] Years later I had another run in with another complete waste of space dentist who damaged my mouth yet again by doing unnecessary procedures. So by now I'm gun shy about dentists. So then I meet Dr. Maas who was nice and I happened to know her hygienist so I stayed there for many years but every time I was ready to leave the chair I got this sales pitch about my mouth was leaking mercury and I needed to have those old fillings out. HA! Not going to fall for that one again! I said no and for years I did the same routine every six months, NO. Nope. Nada. No Thanks! Maybe next time. Until that one day I must have been sick or had a concussion and said YES! So Dr. Maas did the drilling and had to make bigger holes in my teeth and then put in a resin. Yummy. You'd think that was it with the sales pitches? Nope. Well I got tired of all the "buy this" and "do this" to my teeth so I left and went back to another dentist who I had used once before for an emergency tooth repair. When I told him what I did he did the [facepalm] and said there is very limited leakage from old fillings and that it was this big hyped controversy. I later searched and found that this dispute is really up in the air and there is no definite proof that the old fillings were unhealthy My tiny little metal fillings would have most likely lasted me until I died of old age with out any issues from mercury. I also found out that resin fillings don't last as long and they also have an issue with a TOXIC leakage in to the mouth with Bisphenol A! So needless to say I was left extremely unhappy about the entire procedure.

My poor grandmother broke off a crown last night. I explained all of this but when it came to…read moreinsurance I was told they don't take Medicare or Medicaid but they will give you your own paperwork to fill out. I said I wasn't familiar with this process bc it wasn't an appointment for me. This was during the first phone call with John. I told I'd talk it over with my grandmother and call back. This goes out to JOHN who answered my call the 2nd time. I inquired about how much it would cost (an estimate). He said " How much water is in my truck right now?" I said what? He repeated that 3 times and said there was no way to know. I then said well we could estimate X-rays, crown work, doctor appt cost, etc. John then yelled at me and told me to STOP TALKING. When I said wow, he HUNG UP! If I could give zero stars I would. Warning others not to go here. I'm livid.

Dr. Sara is a great dentist and I have had only positive experiences here for many years. Highly…read morerecommend to anyone that asks!

Amazing Dentist and staff! I can't say enough about how happy I am with the work they do and the…read moreway they do it. The staff is very friendly, very welcoming everyone is super nice and the Dr is incredible. For me there was absolutely no pain or discomfort at all. I simply cannot say enough about how wonderful the experience is each time I come. Over the years, going to the dentist, the only part I ever disliked was the needle in the very beginning they use to numb everything. Once I got past that, I would do OK. but I've always hated the needle. But here I literally did not feel the needle at all. I didn't feel a single thing it was just simply over and done with and they were working on some major issues with a couple of my teeth. I hadn't been to the dentist in about 10 years and I've been dreading that needle but turns out, it might as well not even exist.

1 review just now…read moreThe first visit was amazing I have to hand them that. My son was in a car accident . Totaled his truck a couple days prior to visit and broke his front tooth . He has severe anxiety especially with dentist got had a very bad experience When he was younger. Dr. Cohil and staff were amazing to calm him down enough to get some work done. However when he came back to get the permanent crown I could not be with him at that time he did get the crown put in and started to have anxiety attack coming on and also had to go back to work so he declined to have the root canal done that was planned. Instead of understanding his issues I now get a bill for $100 for same day appointment cancellation. I have worked in the medical field for 15 years now I do understand the value of the doctors time but I also Understand and take into account patients Medical conditions . I Was planning on taking vacation time To come with him to get almost $5000 worth of work done but now I will never step foot in that office again.