Please check all reviews on this company before using. My wife had her lower teeth removed 6 weeks…read moreago and and has nothing but problems since and was unable keep dentures given to her in her mouth, she miss placed denture they gave her 6 weeks ago and went back to office to get replaced bottom plate, she was told by front desk on 06/29/26 they didn't have records to get new bottom plate from 6 weeks ago and would need a new appt to get new bottom teeth! Beware of these people! This is not the way it's supposed to work!!!!

Coastal dental in orange city is the WORST! I unfortunatly picked them for my bottom dentures, that…read moreafter 6 months, and around $5.000 They still havent deliverd. The office manager (Tanya) is beyond rude and un- friendly. They were nice until I paid in full, and now wont even let me talk to the dentist or give him my messages! You have to go in person, because they never answer thier phones. You only get a call center for appiontments. PLEASE DONT USE COASTAL DENTAL IN ORANGE CITY

I am extremely disappointed with my experience at Coast Dental. Five weeks ago, I went in for an…read moreexam and was told they would submit my treatment plan to insurance for pre-authorization. As of today, my insurance company still hasn't received anything. I have tried multiple times to contact the office, but no one answers. Calls go to a call center, and even they can't reach the office. This lack of communication and follow-through has delayed important dental treatment I urgently need. At this point, I've lost confidence in this office and will likely be taking my dental care elsewhere. I expected better communication and a much higher level of professionalism. I cannot recommend this office based on my experience."

I paid Coast Dental - Deltona, FL $702 more than I actually owed, and more than 1 1/2 year later…read morethey still refuse to return a single dollar. Office Manager Crystal Perez gave only vague, circular, non-answers. It was almost as if she was offended that I discovered that I was overcharged. I had to take my complaint to the BBB and communicated with an unknown person representing Coast Dental and when I asked--five times--for an explanation of the overcharge. Each request was met without an answer and ignored! The office also mismanaged my insurance claim for a crown: twice they assured me it had been submitted, but I ultimately had to file the paperwork myself. The "completed" claim form that was emailed to me 10 months later listed just one procedure code; a later email, December 11, 2024, tacked on two more. When I pursued the refund, Crystal Perez, again, said Corporate had to approve it, while Corporate told me the local office was responsible. Meanwhile, I'm still receiving calls and texts urging me to schedule another appointment. Bottom line: Coast Dental Deltona, FL shows poor communication; zero accountability and I can only NOT recommend them in the strongest terms! You deserve and have earned less than one star!

The hygienist are very caring and professional. Nicole is wonderful!…read more The office staff are great too! Would recommend this dental office. Of

I do not leave negative reviews generally, but I thought I'd do so this time. The people at this…read moreoffice were very nice, but I did not appreciate the way they did business. I arrived at this office and waited 10 minutes alone in the lobby with nobody anywhere to be seen. Finally someone came and gave me paperwork to fill out and I was called back. I was told I needed a set of x-rays and a cleaning and then presented with the cost. I told the person my visit should be 100% covered, why am I being charged? She said it was for a cancer screening. I told her I did not want the cancer screening so that charge was removed. This happened again later in the visit with a medicated rinse- I was told there would be a charge of $44 for this rinse. I had to then deny that service. The problem I have is these costs were not presented to me as options. Had I not known better, I'd have paid over $100 for services I did not want. It felt like they were trying to slip services in without my knowledge in order to charge me for them. Incidentally, I ended up being charged $75 for x-rays because it had been less than a year since my last x-rays in another state. This is of course on me, but I will say every other dentist I've ever been to has verified this information before and proceeded in a way that prevented me from having to pay out-of-pocket. I will say the staff was very friendly and my teeth looked great afterward. The office is pretty old and outdated, though.

Tammy was great at researching my price and providing excellent customer service. I could tell she…read moreactually cares and takes her job seriously. Wonderful office staff. My provider, Yuriko, was so sweet, gentle, and caring. She was very thoroughly and knowledgeable. She provided excellent customer care. Wonderful hygienist.

I made an appointment at this office for my son and they…read moretook x rays and recommended he remove his wisdom teeth , I was not happy with the consult w the oral surgeon , she was very quick and said we would just give 3 pills before surgery which scared me and my son. I then went to another oral surgeon and called back to get the rays that I paid for and the referral and the lady Leslie at the front refused to send me my referral which was given to me by the dentist there and the x rays she hung up on me multiple times, very rude office wouldn't recommend at all.

Dr. Marjan, Dr. Bassil, Margharite, Roberto and every single person who works there has made me…read morefeel valued and appreciated. They have all been very friendly, patient and kind with me. I had a bad experience with a previous dentist years ago which had caused me hesitance and lack of trust. Not only has this office restored my trust and confidence in dentists, but confidence in ME and thanks to them I can show off my smile. They have more than exceeded my expectations. Thank you!!

I got my wisdom teeth removed yesterday I called today at 8 to ask an important question I called…read morethree times and got in touch with Roberto put me on hold each of those times and hung up the final time I got in touch with a female I asked her the question she put me on hold for 3 minutes just to come back and tell me Roberto was going to give me a call back it is now 6pm the office is closed and I still have yet to receive a call back . God forbid there was something wrong and ended up needing to go to the hospital. Don't take peoples numbers down and tell us ur gonna give us a call back if you're not that's very unprofessional and it wastes peoples times .

I came in around a year ago and had a great experience. The doctor was very intelligent and…read moreexplained everything very well. He answered any question that I could come up with (that's a lot) with ease. I was so happy to have found a dentist that I really like, for the first time that I can remember... but that's where the horror started. I kept getting notices that I owed them money. There was no reason that I should have. I left them fly, figuring insurance was taking a while to pay. I called a couple of times, believe I was promised calls back and that they'd take care of it, but they never did. So I waited until just before our next appointment (my girlfriend was not on my dental plan - I took her, essentially referring another customer, remembering the initial experience). I called them at least a week before, after calling through to my insurance company and back and forth to get things figured out - you know, the work that THEY should be doing, not me. So I gave them all of the info, and they said it was fine. Also, my dental coverage changed (still same workplace and insurance company, but new plan). I gave them that information and told them to make sure that I'd be covered and that I didn't want the same problem with getting bills for six months. They ensured me everything would be fine. But that was BULLSHIT. Sorry to curse, but it's true. We both went in. I had a cleaning, and my girlfriend had X-rays, concerned about something that she was told she had a few years ago (cavities), but they had magically disappeared. Sounds like Coast Dental is a scam and needs a lashing from me as well (they're next). I believe she also had a cleaning... that's what the bills tell me. I had given them two stars, but thinking about this just gets my blood boiling. No matter how good they are, a business shouldn't do this to a person... So before I knew there was going to be another problem, they scheduled us for January. I came in, knowing there would be a problem and not intending to have my appointment. I saw there sheet, and they apparently didn't have me on the list anyway (I left a VM for them about the situation on Friday when they were closed, maybe they did get it, or just took me off as a payment issue)? Either way, there was no communication about that. So I told them what was up. I told them about my prior experience which they were familiar with (it was the same person who I spoke with on multiple times, and also had left angry voice messages for way in the past with the first incident). I told her that it was their job to check my insurance, and I was assured there would be no problem. If they weren't going to check, they could have told me, and I would have done so. They said that their policy is that they take no insurance, they're on no lists, etc. What BS. If they told me that before, I would have done my homework and made sure it'd be taken care of on the new policy. That morning, I explained that I had a great experience the first time, and that I was willing to come back when my insurance changed, but otherwise, I would never come back. EVER. She seemed like she wanted to fix the issue and took my number and stated she'd talk to the doctor about the bill and guaranteed a call that day. I never got one. And I know she had my correct number because I saw her write it, and also they have it on file. That's not the first time I've been promised a callback and not gotten one. So if you're paying cash (who does), they're probably great. Otherwise, good luck. Do your homework and be prepared to get some bills. I wouldn't be happy, but maybe OK with paying a portion of the bill, but I think that they should really think about customer satisfaction, and things like the fact that I'm going to post a scathing review and take care of it altogether. I talk to people. The person who referred me will hear about this when she has a toothache. Along with anyone else in the vicinity who might go there. I'll try and update if they fix this problem. They really have promise to be a nice business if they get their stuff together. EDIT: Udpdate - they never called me back, but I did receive a bill for $14 and (relatively) happily paid it. Haven't gotten any bills since, and it's been at least a month. I'll give em an extra star. They'd be a solid 3 or 4 if it wasn't for all of this...

This is the best dentist I have known. He is personable. Informative and thorough. He is gentle…read morewith numbing like no other! The staff is wonderful and I've been going to this dentist for over 30 years! You just can't do better.

Absolutely recommend! Came here for a second opinion and…read morealmost cried when they gave me the final cost without insurance was cheaper than what another place told me it was going to be with insurance! Staff and so nice and accommodating here and the doctor is so kind. My son felt so comfortable and was excited to get braces.

Heather needs an attitude adjustment yelled and hung up on my wife and I. Very displeased with her…read moreprofessionalism. Horrible phone experience.

Very low key, confident and professional provider to potentially high stress patients. 20 year…read morepatient with complete confidence Heathrow is best in Orlando. He's the guy dentists go to for their own dental needs

This place is absolutely incredible. I came in this morning for root canal, upon arrival the Doctor…read moreand assistant could tell I was nervous. They were welcoming, professional yet gave a family vibe for comfort. I was walked through everything that would be done, they answered all of my questions and then began my procedure. I suffer from high anxiety, and from start to finish I was put at ease. This is the place to go for your dental needs, from start to finish I had zero pain and felt confident in my care. Thank you team for your care and love to your patients, if I'm ever need of it again you will be my go to.

I have been seeing Dr. Nicol Doherty at Greenberg in DeLand for more than 15 years. Although the…read moreoffice staff haven't always been the best, Dr. D has been great. She is caring, thorough, and more than competent. This visit (1/19/21) has been better than in the past with regard to patient treatment. Staff was nicer and more efficient. Didn't have a long wait. Cleaning was quick and efficient - thank you, Walter! Dr. D fixed the issue with my tooth. Insurance was explained and next appointment booked. What more can you ask for? I believe that there has been a corporate drive to improve customer/patient care by all of the staff. There was concern and questions from everyone to ensure that I was comfortable the entire time.

This place really sucks. Just trying to get an appointment is a mess. When you call any number,…read moreno one answers the phone just asks for a voice mail to call back, and they may or may not get back to you in 24 to 48 hours. I have called several times over the last couple weeks and still no call back. As for the actual service, please watch what they are charging and get a second opinion if the issue is really serious.