My mom was a resident from February 2022 till June 2023 when she passed due to complications from…read moresurgery. She was 93. We had looked at many places and my mom picked Colonial Manor. The building and surroundings are absolutely stunning. Not at all like the cold hospital atmosphere of most other assisted living facilities we visited. It is more like a grand, ornate mansion for the wealth. My mom like being there so much that she said she should have moved there a long time ago. It was like always being on vacation. She absolutely loved the place. The staff made extra effort to make sure she was well cared for. She loved all of them and you could tell they loved her too. When she first moved in she had to be hospitalized for pneumonia and Nicole became her advocate using her contacts to make sure she was getting proper care. My mom thought the food was terrific. I know it's very subjective but she did gain about 25 pounds while she was there. If she didn't like what was on the menu they would make here something she liked. She was especially fond of the deserts. There was always something going on. She loved bingo, exercise with Norma , chair yoga, art, and dancing at cocktail hour. I told Nicol to save a room for me when its my time.

From the first time I entered the facility, we were greeted by lovely staff and residents. The…read moresetting was beautiful and felt like home. They have continued to impress me with the care they give to the residents and immediately embraced us as part of their family. The owners are always available and go above and beyond to advocate for whatever is in the best interest of the residents. They are accommodating and unlike any other facility I've ever been to. Food is delicious and we are always welcome to pop in and join dad for dinner. He's made friends and after nearly 50 years in the same home, has made this his new home- a huge relief to his family and friends! The only way that happened is because of what the team at Colonial does everyday!

The nurse aides at the House of Good Shepard abuse the patients by dragging them into bed and…read morebanging their shins against the bed frames. They do not use hoyer lifts because they are too lazy. They have bandages on their shins with various dates when the bruises occurred. The nurse aides do not help the new aides out because they feel their jobs are threatened. A patient fell out of bed and the aides, who were sitting in the dining room chatting, refused to help get that patient off floor. Do NOT believe the reviews on Care.com because they cover-up the abuse in nursing homes!

From the owner: A retirement community consisting of Independent Living, Assisted Living, Skilled Nursing, and Long…read moreTerm Care.

Five stars for the care that aides gave my mother - and my father when he visited her. Zero stars…read morefor the way the owners of the company charge for an extra thirty days after my mother has died. We would have placed her there even if we had seen the fine print - thirty days' notice regardless of whether the patient dies - but when he went to do final paperwork and take out her things the day after she died, my father made the cruel discovery that they will keep over $8,000 of his $10,000 security deposit. We thought that the fee was surprisingly low, but now I see that they can afford to charge what they do and make up for it by taking money for deceased residents for thirty days.

I agree with the review of 3/22/2018…read more This place is a rip off. While being placed on "Medicaid Pending" back May 1, 2018 (and they were informed in March that we were applying to Medicaid for my mother-in-law who is 89), when Medicaid was recently finally approved, they said they will not accept the Medicaid money because they do not have a Medicaid bed and and we personally will have to pay them from May 1st. How can that be??? Why would you not tell someone in May or March when we advised them that there was no Medicaid bed and go somewhere else that has a Medicaid bed before you apply. This is underhanded. We do not have thousands of dollars to pay them when Medicaid is waiting for the final bill so they can pay them from May 1st. They took my mother in for years for private pay but now that the poor woman with no memory or money left at all is approved for Medicaid to pay, they want to throw her out and not take the Medicaid money from when she applied. This is a heartless business.

Florence is truly a godsend - experienced, knowledgeable, compassionate, loving, and cheerful. She…read morekeeps in regular contact with us, providing updates and asking questions as needed. We trust her work and her advice completely. The home health aides we've worked with through her agency are reliable, timely, kind and pleasant. Florence and her employees have gone above and beyond to help us provide our loved one with opportunities to get out of the house and really enjoy herself, something we could not have done safely without them. We are very grateful.

From the owner: We are a professionally, family owned, managed, and Insured Home Care Agency that is Accredited by…read moreCommission on Accreditation for Home Care (CAHC) providing both Community Based Skilled Nursing (CBSN) and Companion/Personal Care Services (CPCS) to our clients from the comfort of their homes. Call for a FREE assessment of your needs in the comfort of your home so we can provide individualized care. Our clients are our extended family.

While there are loving staff members there, the upper management makes it difficult for them to…read moregive care at a level they should be. Terrible attitudes, transparency is missing, rude Administration. Lack of accountability for drops and other issues we experienced. They do not like you to advocate for your family member/resident. Memory Care unit is a Physco Ward and not memory care at all. Sedation and medication as opposed to engaging and encouraging. Worse environment we could have had our mom in. STAY AWAY FROM THIS FACILITY! I would give less if allowed.

My father has been there for 1 month and I see a positive change. He seems happy and very alert…read more I haven't been able to go inside the facility because of Covid. I was able to have a nice visit with him at their courtyard. The courtyard is very nice and peaceful with an attractive fountain. The staff was very accommodating and friendly. I'm sure things will work out nicely at the Forest Manor.

Jared and Jason at Life force placed us with a wonderful aide named Tabitha. She cared for our…read moremother until her passing with the care and concern as if mom was her family member . The agency is very professional and quick to respond to to any questions or needs . Our family would wholeheartedly recommend them . The Many Family

I contacted life force when my dad could no longer be cared for at his assisted living home. Life…read moreForce placed a very nice woman named Bertha. Bertha was kind, sincere, and professional. She took very good care of my Dad allowing him to spend his last weeks in familiar surroundings. Jason was very communicative and always available. I would highly recommend.

I have found that Colonial Manor is a safe clean respectable place for my uncle to live. His health…read morehas been very good here and he gets care for dressing, bathing, medications, etc. He is also seen by his primary doctor Kavathia there who I attribute to having drastically improved his well being since he moved here. I like the staff and the only complaint from my uncle is that the food is not being prepared to a consistency that is easy to chew, although it is good quality ingredients. He enjoys the bingo games and wishes there were more activities, however the participation is low from the residents who prefer to spend time in their nice rooms. The location and setting are superb. It is always clean as a whistle. I am grateful for Nicole and Andrew and the wonderful staff for over a year!

The people who work here, especially Monica and Sophia are amazing but the owners are not. They…read moreonly want people who are quiet and who don't really need assistance. They act like they'll be helpful when you apply because they want your money but once your loved one is there, it's a different story. My mother went downhill while she was there and I'm so glad she's at a place now that truly cares and values their residents