very professional and trust worthy!!! I'll be back for all auto repairs I would recommend to any of…read moremy family or friends

Held my car for two weeks and did nothing…read more After two calls, they call me back and say I need a new engine. For a diagnosis, they just repeated back when I had told them and tried to charge me $179 for that. The car needed a relatively easy 2 hour repair but they clearly didn't want to do it by suggesting a new engine. Even though I wanted a pro to repair this, I repaired it myself in my driveway in a few hours for under $100 including a special tool.

I drove my 2012 focus in to service dept. The "certified Tech" diagnosed and quoted a repair for…read more3400.00 now they have my car apart and say its 9,000.00 repair. They say they mis diagnosed it. They said if I dont want to do the repair its 1800.00 to put it back together and no gaurantee it will run. I drove it in there! Im waiting for a response from Ford headquarters. Had better service before it became Price Ford.

I purchased a 25 Ranger Raptor from pierre ford in lake city wa. At 160 miles it through a check…read moreengine light. As I live in Ronald WA I wanted to have the ford dealer in Ellensburg do the work. They gave me attitude because I didn't purchase the truck from them. I called price/Pingrey ford in Selah and they got me in the same day I called. The service Technician was knowledgeable and very helpful. My whole experience was 5 star would highly recommend price ford for any service work you need.

Overall pleasant experience. Went in for an oil change but got a thorough check of all fluids,…read moretires, wiper blades, etc., as well as other mechanical matters that drew the technician's attention. Everything was carefully explained and options discussed. Good job.

Ray & Aurelio were fantastic, they were knowledgeable and helpful. The service had great value,…read morethey communicated clearly & discussed all options. Aurelio serviced the sealed transmission of a Volkswagen, resulting in smooth shifting. Thank you!!

AutoMetrics saved my husband's beloved Crystal from becoming a charitable donation. When our 2000…read moreAudi A6 would not start and the diagnostic app didn't give a clue, we took the advice of a friend and turned to the AutoMetrics guys and they nailed it. Our Audis have always been tended by our local dealer and when they abandoned our town, we have had to go to Tri-Cities. We are now sold on staying local again and both our Audis will be trusted to AutoMetrics. Why? It did not take long to get scheduled and they accepted the car early since we were depending on a tow for transport. Communication was outstanding. On the day of Crystal's appointment, we learned right away what the problem was and given the good news that the part and labor wouldn't break the bank. The next day the call came that the repair was complete and the car ready for pick up. Tow-off to pick up was 3 days. This business was easy to work with, friendly, knowledgeable, organized, well equipped, and well staffed.

We recently moved to Yakima and were not sure we would be able to find a shop to take our Volvo. We…read morehad a great shop in Portland so were a bit nervous about finding something as good in Yakima. As it turns out, I believe we found something better. Based on the reviews of AutoMetrics, it seemed that it might be a good fit. A good fit is an understatement! I took our car in this morning for an oil change as well as asking them to check out a possible suspension issue in the front end. Terry and Valentine were both personable and knowledgeable, both taking the time to discuss the suspension issue. Everyone in the shop was friendly and very professional. The shop was one of the cleanest and well organized I've ever seen. Our previous shop in Portland was the exact opposite. Erik went for a test ride with me to assess the suspension issue and immediately had some ideas on what the problem might be. Voila! The oil got changed and the suspension issue turned out to be nothing. Prices were incredibly reasonable and I left with a feeling of confidence knowing our car had been expertly tended to. And to top things off, when I went out to get in my car, I discovered they had washed it! We will definitely go back! Amazing!

Had my car in the shop for quite sometime but it runs better than it did when I first got it!…read moreI did have a pretty lengthy wait time so my advice would be to call a couple of weeks in advance if you're in a time crunch! However Steve is awesome and thorough which explains the hold up! He also worked with me on price once things were all set!

Just had a warped manifold replaced on my Ford F-150. Great work and fair pricing. Pleasant,…read morehelpful people. My first time with them, based on a recommendation. Glad I tried. Definitely will use them again.

This is a real review. I am only associated with BHUC through buying a car from them. I have no…read morepersonal ties to any team member or their extended families. These guys are great. Being Military, I have bought card all over the US. Being the son of a former Car Dealer, I have learned some of the "tricks" and finally being a Sales Trainer for the past 5 years, I believe I am well qualified to review BHUC. Dale, my car guy, is laid back. No false pressure or impending doom closes. Sales is based on relationship building and unique value "Why BHUC" gives you a better value in the total sales cycle than other dealers. No commissions and low cost no price haggling is good for you the buyer. It keeps the playing field fair against customers that haggle better, have an "in" connection, and keeps the sales process simple and fair. BHUC has a great reputation for post sales care. Some of my family work in legal professions and their customers that deal with BHUC and highly praised their customer service through and after a sale. This is what brought me to BHUC. I have two more cars to buy in January. Guess where I am going?

upon test driving a vehicle, I noticed that the air-conditioning was not working, I let them know…read morethat I would like to buy it if they fix the A/C, the mechanic told me at purchase to schedule an appointment and bring it in to charge the system with dye to checking for leaks. 1st service appointment found no leaks, schedule a second appointment to have the compressor replaced, replace the compressor and that didn't fix issue, scheduled a third appointment replace a couple more parts that then fixed the air-conditioning to working order, the mechanic told me come summertime if there's any problems just get back to him. I'm not disappointed with my purchase very happy with the work and service that they provided, I feel that they are an honest and friendly dealership.

Went here about 2 years ago because my truck had a strange smell of oil coming from one of the…read morewheels. First off he looked at the truck and diagnosed without charging me... maybe he saw a very pregnant woman and felt pity or maybe he really just is a great and honest mechanic. (I think it's the latter) It was near the holidays when I went and needed repairs, and the mechanic worked a way of keeping the truck when we would be out of town. We had only one vehicle at the time so had not many options for leaving the truck. We haven't had any more mechanic needs since but would highly recommend this place.

Brought to them for front end work. Replace control arms and alignment. $1600…read morePicked up the truck and alignment was not right. Vehicle pulled hard and steering wheel was not straight. They requested I bring it back. They had already had it for a week and and a half. I had to return to arizona for cancer treatment. By the time I got to arizona , my tires were destroyed. They refuse to reimburse me or compensate me in any way. Terrible quality control and poor customer service

Honestly I am super satisfied with the work they did on my Durango ! Best investment and the best…read moremoney I've ever spent!! I left their shop super happy ! They were communicative about the process and their customer service was great! I would definitely recommend and I will be brining any car in the future !!

Let me start by saying, if I could give 10 stars I would! I was getting a code that said my…read morecatalytic converter was bad. After months of babying it with cat cleaner it finally lost power. I had it towed to Muffler Bandit, Turns out it was not plugged. It had a fuel smell so Kyke recommended Rigby Auto to take a look. I arranged to take it there and as soon as it started dash lights started flickering and it died. It was about 20° with a windchill of 10. Kyle went way above and beyond trying to get it started to get the windows rolled up and locked for the night. Unsure of what to do at the moment they let me keep it there and got it started the next day and put it in there shop for safe keeping another night! Had it towed the next day, ( Highly recommend Bilko towing as well ) 3 tows total... Turns out It was the alternator. Muffler bandit is the ONLY muffler place I will ever use if needed and tell all my friends and family about! From the gal who answers the phone to the guys in the shop, They treat you like family!! THANK YOU KYLE and gang!! Absolutely THE BEST!!