Went in yesterday, obviously it was the weekend and really busy. Waited 35 mins with my feet in a…read morefew inches of cold water for a pedicure. After someone was finally available, they insisted I get the expensive package, which I get my toes done quite often so that was not necessary. I said no and that I wanted the basic and she kept trying to sell me the other packages. Insisted I go with gel too. Charged me an additional $5 to remove my nail polish. I asked her if she was going to remove the cuticles and she said I didn't need to, that there was none to remove. I said OK I'll do it when I get home. The color I wanted naturally was only available in gel so I chose a different one. She put so many thick layers on that they weren't even dry six hours later. She didn't paint the entire toenail either. The woman that did my nails did an OK job. Didn't file enough though and they weren't straight on the sides. Around my cuticles, the acrylic was too high and not shaped. 0/10 recommend. Absolutely will not go here again.

Was greeted by Julie who did my pedicure and it was exceptionally well done. She was also helping…read moreother new customers but I never felt ignored or neglected. My toes look amazing! Thank you Julie! I will be back!!!

My son and I go to visit Ermalinda every time we are visiting in Borrego Springs. She does an…read moreexcellent job on his hair and also is quite friendly and makes excellent suggestions for good restaurants in the area. It's fun mingling with the locals and Ermalinda has a heart of gold!

Linda is very talented and a great resource for expert body care in Borrego…read more Her pedies are exceptionally good. I have my hair highlighted and regular cuts while I am here and before I go home for the summer. As does mh husband.

Service was great. Ann did a fabulous job on my pedicure and gave an awesome massage. will…read moredefinitely be coming back.

Linda did an incredible job on my pedicure and let me tell you.... She had her work cut out for…read moreher! Jenny also did my daughters mani and pedi. She had so much patience and paid such close detail to making sure her nails looked beautiful. I love this place!

This experience was amazing. I got a full set and gel…read morePedicure with Erika and she did NOT disappoint. Both her and Dawn were kind and had great customer service. The vibe was calm and relaxing. It wasn't crowded, but they book fast and do quality work. New Reflections and Erika definitely gained a regular client with me!

Dawn and Nancy immediately made us feel welcome and at home…read more Here's the thing ... I'm extremely ticklish, especially my feet. While I love getting pedicures, the part I dread the most is the callous scrub because of the uncomfortable almost painful sensation. This time, however, Dawn gave me the first EVER pedicure without the horrible ticklish feeling - amazing! When all was said and done, I wanted to do it all over again. Nancy took great care of my mom, who is a nice retired lady who enjoys working at the salon to keep her busy. My mom also enjoyed her experience. The environment is clean and calm with nice music in the background. We enjoyed it so much that we made an appointment for a future visit. Please note: While they may accept credit/debit cards, we were asked to pay with cash for a $120 bill. Since I didn't have enough with me, it was suggested that I go to the bank and come back and then pay. There was no indication cash is preferred. I didn't like that, especially since it was our first visit and we had made it clear it was. I'm sure it's related to what Visa/MC charges for its use. That said, I will bring cash next time.

I had a great massage by Josie. She was excellent! Its hard to find excellent massuses. We got to…read moreuse pool, steam room, and showers. I also liked that their is an owl that lives in the tree right outside of the spa. The only thing I didnt like was I had to go to the front desk to get a key which was hard to find to enter the Spa.

When Valentine's Day comes to mind, all I can think about is getting spoiled. Recently I treated…read moremyself during a visit to Borrego Springs and staying at La Casa del Zorro Resort. I conveniently made an appointment online through Vagaro. I chose Mayra as my therapist and the day of my massage she greeted me with a big smile in the resort gift shop. She was extremely personable and was sure to make me comfortable. We walked past a waiting room downstairs with cold water and hot tea, while she showed me to a very clean, large locker rooms with a steam room. I came ahead of time to change into slippers and gown, plus use those facilities. The spa rooms are upstairs where there is a balcony with gorgeous mountain desert views. My massage was serene with deep pressure as requested. I left totally rejuvenated and was extremely thankful to Mayra. I will be back without a doubt! Keep in mind that they are closed on Mondays and Tuesdays as their 'weekend.'

Really great experience! I had classic pedicure and a gel manicure and my technician for my gel…read moremanicure (Irene) was wonderful. She really made sure I was happy every step of the way and took her time to make my nails perfect even though I did a basic color/shape with no design. My friend and niece also had gel mani / pedis from 2 other technicians and were very happy as well!

I was disappointed with my experience at this nail salon. The appointment felt rushed, and the…read morefinal result didn't match what I asked for. The polish application was uneven, and I noticed chips much sooner than I expected. I also felt that my concerns weren't taken seriously when I pointed them out. I understand that everyone can have an off day, but based on my visit, I don't feel the quality of service matched the price. I hope the salon improves its attention to detail and customer service in the future.

Just had a fabulous haircut from Suzanne and feel great. She knows her stuff and was easy to talk…read moreto. She came highly recommended by a friend and was conveniently located as well as affordable. Can't wait until next time. Thank you Suzanne!!

I love this place!! Yes I did find it on TikTok, and I expected the prices to be more expensive…read more But it's actually affordable. Everyone is super nice and I've had nothing but great service here. Although I've seen some interesting reviews about the nails services, I just get my pedicures here. But I love the luxury atmosphere and amenities. You also receive 2 free drinks during your appointment! Alcohol or non alc which is a great value on its on! Thank you Alta nails! :)

I had a really disappointing experience at this salon. I arrived at 5:40 PM for a full set of…read moreacrylic nails and did not leave until 8:30 PM, which is an excessive amount of time for such poor results. The technician working on my nails was not focused on her work. She spent most of the appointment talking and joking instead of paying attention, which led to multiple issues. While applying the nails, they kept falling off because they were not being glued properly. I pointed this out several times, but my concerns were dismissed and not taken seriously. When she moved on to the design, the work became even worse. The nails were crooked, uneven, and messy. Eventually, another staff member had to step in and redo everything from scratch. This meant removing all the gel with a drill and starting over, which made the already long appointment even more frustrating. At the same time, I was also getting a pedicure, and that experience was just as bad. The technician did not understand what I was asking for. I repeatedly requested a simple French style, but she kept doing something completely different. I had to ask her two times to redo. It was clear there was a lack of communication. This is not my first time getting acrylics, so I know what to expect. A full set, even with a French design, should not take this long. At other salons, my nails usually last three to four weeks without any issues. Here, the quality was clearly not the same. When it came time to pay, I expressed that I did not feel the service deserved full price given everything that went wrong. Instead of acknowledging the situation, they only offered a 10% discount after I had to ask for it myself. The staff seemed annoyed that I even brought it up, and there was no real apology for the experience. Considering the time, the quality, and the inconvenience, I expected a much more reasonable adjustment. To make matters worse, only two days later, one of my nails has already fallen off with no effort. I got my nails done for an upcoming trip, and now I am leaving with broken nails, which is incredibly frustrating. The place had a lot of potential. They even offer two complimentary drinks, which initially made the experience feel more exciting. However, good perks do not make up for poor service, long wait times, and low-quality work. If the results had been better, I would have come back, but after this experience, I will not be returning. Overall, this is not a place I would trust if you are looking for quality work. I would not recommend this salon.