I've visited the CB2 at Santana Row several times whenever I'm in the area, and it's always one of…read moremy favorite stops. The location is super convenient, surrounded by great restaurants, so it's easy to make a day out of shopping. I always seem to find great deals and end up leaving with something I didn't plan to buy. I'm always a happy shopper here! The only area that could use some improvement is the customer service at the front register. On a few visits, I wasn't greeted or acknowledged, which made the experience feel a little less welcoming. A simple smile or "Hello" can go a long way and make customers feel appreciated. You never know who might walk through the door looking to purchase a large furniture piece or make a big purchase. Overall, I still enjoy shopping here because of the quality, selection, and great finds, and I'll definitely continue coming back.

We received great service today! I went in to purchase coupe glasses specifically, and I spent some…read moretime picking some out because they can have some imperfections (differences in height or thickness of the glasses). We went to pay, and I noticed that one of the cashiers did end up seeing that we had spent some time picking some glasses out at the shelf and at a table display, which I didn't mind. He told us he would find us a box to put our glasses in, and came back with an unopened set. He offered to let us pick from among the glasses in the box, too, which was unexpected and such a kind gesture to think of us like that. He really encouraged us to pick out the ones we wanted! Thank you for such excellent service!

This is the most organized and cleanest bedding store I have ever been outside of a department…read morestore or IKEA. There are lots of design selection of bed sets, pillows, curtains, blankets, and small towels to choose from, including high quality materials such as TENCEL silk and microfiber cotton. I also love how they offer a coloring table for kids to draw when they're bored so they don't ruin anything lol. The prices are reasonable based on the material quality. All their products fit for every season whether it's a cold breeze or a hot summer. Plus you don't have to buy the whole bed set like other stores, which I end up not using certain sets. You can just come in for a pillowcase and then a duvet cover for another visit. I really appreciate the great service. Chloe and Sherry were helpful and friendly to offer me a small tour around the store while giving product information and suggestions based on my needs. All the employees fluently speak Mandarin and English, so everybody is welcome.

This place have a great selection however, the staff doesn't seem to allow you to freely roam the…read morearea. They follow you around the small store. I feel like it's almost like they are afraid that I might ruin their display or dirty their items. I've visited this location multiple times but always feel the same way. I caught the lady working there give us a once over, almost like judging us. I wonder if other customer feel the same vibe as I do.

Maria's Customer Service, french fabric selections, vintage antiques and lighting is outstanding…read more Time and time again Deborah and Rita, the daughters of Maria, generously spend much of their unending time advising on just the right selection and and placement of items. The sisters work well together whether it's with home photos or drawings prepared by Rita on the spot. They have a vision that works within the paramaters of your likes, preferences, and comfort zones. Over the past several years, with their mentoring and guidance, I have learned how to coordinate Maria's french fabrics ~ table cloths, french chair pads, chandeliers into our existing decor. Deborah and Rita are very creative and have a very good spatial sense. An example of Deborah's design skill that is viewable in the shop or on-line, is when she folds a rectangular table cloth into thirds and turns it into a runner. Deborah then places a 2nd runner on top creating an illusion of great depth and interest with complimenting fabrics. The china collections of gien, staffordshire, spode, etc. pair up quite nicely with the french fabrics as well as the vintage silverplate trays, ice buckets, silverware, and crystal presentations located throughout the store. Drop in for a custom-made cup of coffee and enjoy the view and graciousness of Deborah and Rita.

I stopped by this place for a small beautiful gift for a friend who's birthday had recently past…read more The lady there was friendly and helpful. Beautiful hand painted plates, authentic quality items. I would love to come back here whenever I get my own place! I got some gold hand painted plates and some cute nic nacs. She had blank cards too so I didn't have to stop somewhere else for a birthday card.

Business owner Kailin was incredibly welcoming, and I absolutely love this water fountain setup in…read moremy office. Hearing the gentle sound of flowing water every day creates such a soothing and relaxing atmosphere. Truly a great product!

My favorite Feng Shui, Asian decor and Pottery store moved from Viet town to the Ranch 99 mall near…read morethe Apple Park. The store is so fresh and bright with new offerings including tea pots, tea, silk blankets and many beautiful decorative items! The selection is fabulous and offers great value. Many wood carvings are awesome! Mr Huang offers amazing service and knows his products well. I've been their clients for 10 years and is so happy with the convenience of new store location

Recent experience beyond disappointing. I have been a regular client for over 10 years and have…read moregenerally felt the service was good. I will not return here based on what was a completely misleading experience. I bought close to $1000 worth of bedding (4 items) for the holidays and needed to return one piece though was denied the ability to do that based on that item apparently being on sale. The item in question is a standard Frette item and was definitely not advertised as being on sale. Rude customer service. Tons of other great bedding companies available. Life's too short to deal with dishonest companies. Avoid Frette.

The Frette store and everything in it is lovely. The best…read morepart of the entire experience was having Monica help me. I went to Frette to buy an engagement gift - Monica had so many ideas that I would never have thought of. What a pleasure. 4 stars

Very cool pottery and utensils. Wife/husband make everything and are some of nicest people you…read morecould meet

5 STARS across the board for this local business! Thank you so much to Thomas and Kathy for showing…read moreus around :) This place is a hidden gem, but if you're willing to drive up hills and windy roads, you're bound to find something that fits your taste. Arakawa Pottery makes some of the best handcrafted ramen bowls, utensil coasters, and more -- and yes, even some of these our local businesses buy from this pottery (which I did NOT know until Thomas mentioned it to us)! Both of them make such interesting creations and honestly it makes me amazed at how much time it takes for them to fulfill restaurants' orders -- even personal ones from customers and friends and people like us too. Kudos to them. Things are more on the expensive side, but because they're all handcrafted, they make it with tons of love and more. I am very thankful to have gotten a tour around not just the pottery, but also since this business is right next to a farm of chickens, goats, and peacocks, we also happened to get a tour of all the animals as well. I'm definitely coming back soon to visit again! Because why would you say no to this place? The hospitality is awesome, and so is the vibe. You won't be disappointed.

This store is the real deal. Finally we have a one stop shop for all our festive needs. Last Diwali…read moreI went crazy and stocked up on so many cute decor and gift items. Service is impeccable and fast. Some items can be pricey but most of the products are well priced. So happy and will keep going back to this store.

Monday 1PM should be open but it's closed. Phone number put outside but no one answers. We drove…read morefrom far for this, very disappointing.

When I came into this furniture store I was so excited about everything I was saying. The prices…read moreseem reasonable and the furniture was beautiful. However actually purchasing with them was an absolute nightmare of an experience. I purchase two items a bunkbed, and a king size bed frame. The bunkbed arrived with chips on the ladder. The delivery person tried to tell me that it was OK that the ladder had chips and I proceeded to let him know it was not OK and I took pictures of it so that I could send it to the store themselves. Once he saw me do this then he took the ladder down and he took it back to the warehouse to fix it. I had not heard from anyone for three weeks. I finally called the furniture store to ask them where my latter was, and they immediately they immediately delivered it within 48 hours. The king size bed however, was not nearly prompt. The bed was estimated to arrive within 4 to 6 weeks. I called them nine weeks after I purchased the bed that cost me a lot of money and I was told that they had tried to get in contact with me. I had never received any missed calls or any voicemail from the furniture store. Then once I did call them and follow up the bed was delivered to me within a week but it was missing the four drawers that were at the bottom. The delivery folks had attempted to call me but hung up after one ring and left my apartment when I did not open the door. Finally, I received the drawers two weeks after the bed and even then did not receive the phone call that was promised to me on what time they were delivered the drawers. The drawers were left outside of my door and I found them when I came outside. I found the service to be very poor. The follow up on the side of the furniture store was very slow, and I had to follow up many times in order to actually receive my furniture. I would not purchase from the store.

I came to the store. Was looking around for a dining table and had a phone call. It was 5-10 mins I…read morewas sitting inside and they kicked us out. Lol you are selling $2k-$3k table but service is not good as McDonalds. Actually McDonald service is much better. Next time when the manager says something make sure don't lose a customer that came to your store to spent money. Bad service! Bad vibe! Super expensive! Go to Santana row cb2 or go to z gallerie much better and cheaper than this store.