It was time for us to replace some windows and add shutters, and working with HomeTime made the…read moreentire process incredibly easy from start to finish. From the very beginning, everyone was friendly and professional. I worked with Kaleb, who arrived on time and provided exceptional customer service. He was always responsive--whenever I had questions, I could call or text him and he would get back to me quickly with helpful answers. When it came time for installation, Jesse, James, and Eduardo were fantastic. They were clean, thorough, and did an excellent job. You can really tell they take pride in their work. I will definitely be recommending HomeTime to others and plan to use them again when we replace more windows in the future. Thank you all so much!

We went with Hometime Windows because of their attention to detail and care in answering our…read morequestions for the entire process of window replacement. The pricing was extremely competitive and it stood out to us that Hometime ensured the best value and delivery from start to finish. Our first part started with asking for a free consultation. In utilizing the yelp platform, we proceeded to give a call to the office to schedule. They were very prompt to schedule a free in home consultation the very next day. Jeff was our sales representative and he was very courteous and helped guide us thru the process. We wanted to ensure getting a set of windows changed and he helped do an initial measure and then gave us a run down presentation of our options and the technology behind the windows being replaced ( retrofits). We even had a chance to talk about grids and learn new terms and technology about the windows themselves! Jeff was super patient with us and answered all our questions, even as we had little ones to deal with around the home. What mattered the most was we were not pressured to move forward, we felt a big sense of confidence in the level of detail as well as clarity in the process. My wife was happy so we were sold to move forward! Leading up to the installation and waiting for windows to be ready, it was around a 4 week turnaround. Nina from the office was extremely insightful on reminders and communications. She helped answer small questions quickly via text which really helped. We also got notifications of an additional meeting with our installers, Jesse and James to ensure the windows were measured correctly. On the day of installation, Jesse and James arrived promptly at 7am as they had promised. They were very professional, navigated thru our tight corners and items in the hallways. They were very courteous of noise and did a very thorough job to install the new windows. The installation of the windows and chaulking work was top notch, they look beautiful inside and out. We were in awe of how wonderful and charming they look compared to our old 25+ year windows that were replaced. Thank you Jesse and James as they were very efficient and cleaned up everything as they wrapped up the project! They also took extra care of installing the windows without taking out our shutters or blinds. Thank you Hometime Windows team and look forward to working with you guys again for the next phase of windows and highly recommended for others to win your business!

I have used The Window Shoppe twice. Both times they were professional, courteous and always on…read moretime. I had Ian and Josh as installers this time and they were great. I had recommended The window Shoppe in the past and will continue to recommend them in the future.

My installers, Isael and Hector were professional and friendly which I appreciated. The 4 bedroom…read morewindows look great . The sliding patio door is beyond my expectations . It looks and functions beautifully. I wouldn't hesitate to recommend The Window Shoppe for their services or products.

I'm writing this review as the installers from Pelican are removing my old, louvered windows (1 x…read morekitchen, 1 x bathroom, and 4 x loft) and replacing them with Milgard V250 Style Line® Series replacements. First - I gave 4 stars instead of 5 because of the way Pelican handled the scheduling of the install - or rather, bungled. The crew arrived at my home this morning just after 8:00 am with no warning at all. Surprise! It turns out their scheduler sent an email July 18 with notice of intent to install to a fancifully incorrect email address. And, when they received no response from me (and why would they?), no one at Pelican deemed it prudent to follow up with a phone call. Fire and forget? 2 stars. The process to set this up was painless. Their sales/frontman (Isael) paid 2 visits, took careful measurements, explained my options and was a total professional. Not the least bit pushy. 5 stars. OK - on to the install. In a word - slick. The 3-man crew was efficient and from what I can tell (pics attached) did a very nice job removing the old, and installing the new. Again, very professional and respectful of my home, its contents, and my time. No fuss, no muss. The whole process for 6 windows was over and done in 4 hours. Again, 5 stars. The end result - no more drafty louvered windows, replaced with energy efficient, double glazed, argon gas filled windows. I'm pleased with the result, and recommend Pelican as a first stop when shopping for replacement windows.

We hired Pelican Windows to replace approximately eight older windows in the home. After the…read moreinstallation, we noticed the glass in the new windows was significantly darker than the remaining windows in the house. To create a consistent appearance, the owner of the company suggested replacing several additional windows so they would all match. It is important to note that the original windows were functioning properly; the additional replacements were done strictly for aesthetic purposes. Shortly after the work was completed, we experienced a rainstorm and discovered that every one of the newly installed windows leaked. Prior to this installation, the home had never experienced any window leaks. We immediately contacted the owner of Pelican Windows and asked him to inspect the issue. During his visit, he looked at the windows and stated that it was simply a coincidence that all of the newly installed windows were leaking. We find this explanation unacceptable. The leaks began only after the installation of the new windows, and it is highly unlikely that multiple windows would suddenly begin leaking at the same time purely by coincidence. The issue appears directly related to the installation. At this time, the matter remains unresolved, and we are seeking a proper inspection and repair of the installation defects. We expect the company to take responsibility and correct the problem.

Can't say enough about how great it was working with JWG. The sales person, Doug met with me and…read morewas able to give me a quote the very same day.He provided everything I needed for HOA approval including the cert. of insurance. With a $1000 deposit I ordered 5 windows and a large slider. The door and windows were delivered and installed in 4 weeks. Our installation crew, Alex, Tony and Ricky were very thorough and professional. They hawled away our old windows and left our place spotless. They also took the time to show me how to operate all of the new windows. I will be ordering again for our other rental. Ask about the double life time warranty.

Nick and all the team at JWG were fantastic. I spoke with several other companies but really wanted…read moreto support a local business instead of going with a big box company, and I'm so glad we chose them. The biggest thing I appreciated was how trustworthy and friendly everyone was throughout the process. From start to finish, they made everything feel incredibly straightforward and stress-free. Nick was always very responsive and happy to answer any questions I had along the way. When our double door arrived, it was missing a hole, which was understandably concerning, but they immediately arranged for Alex to come out and fix it. It wasn't an easy adjustment to line up perfectly, but he did a great job and made sure I was happy before finalizing everything. The end result looks great, and we're very happy with the quality and service.

One of our four large (8' x 6') custom fixed picture windows developed spots after about 15 years…read more I found Fisher Glass here on Yelp and contacted them and two other companies for rough quotes over the phone, based on their reviews. Fisher and a 2nd company were about the same price and a third was almost twice. Based on their positive reviews, their promptness in getting back, and their quote, we went with Fisher. The entire process was flawless - as good as one could imagine. They came to make the measurement, determined the tint of the other windows to insure a match, and installed a replacement within ten days of taking the measurements. Rick and his co-worker were a pleasure to deal with, as was the office, that kept us aprised of the schedule. This was one of the best experiences I've ever had for a home repair/service company. Highly recommend.

I tried this company because I saw good reviews. I had a genuinely awful experience trying to work…read morewith these people. I gave them a scaled drawing with notes for a bid. They gave me a bid and committed to the job before seeing it- they actually refused to come out before hand. After the deposit was paid they came out, measured and said to expect an installation in about 3 days. Their communication is abysmal. After 5 days of not hearing from them I called and emailed. Crickets. They finally responded when I asked if they'd stolen our money. They replied that it was a difficult job and they were trying to get a mirror company to do the work. As it turns out they only install product, which they never mentioned. No one would cut the glass for them so they couldn't do the job they committed to. I tried to make another option work but that wasn't happening. They made 2 trips to the house for a job they couldn't perform and tried to take $350 in trip charges out of the deposit, which was never discussed. That's obviously egregious especially because it wasn't like we just changed our minds. They couldn't perform the work they agreed to perform and tried to charge us for their incompetence. It's a husband and wife team. She was rude and got aggressive when I told her no one was paying them $350 for their mistake. She said she had to talk to her husband because she was unfamiliar with the job but I had spoken with her in detail about it 3 days previously.... It was pretty nuts. I highly don't recommend them.

Will and his crew were friendly, fast and efficient. The new windows look great from the inside…read moreand out. Pricing was competitive and the lifetime warranty for the windows and screens add tremendous value and peace of mind.

First off amazing prices, great staff, installer was awesome. I had 5 big windows installed took…read moreapprox 4 weeks from start to finish. The installer was on time and did a fabulous job. Removed everything and hauling away. Can't wait till I get the last 5 windows. I got a quote from Home Depot and window world had better windows and 3,000 $ less... thank u for everything especially the installer

I got my windows installed with them 10 years ago this month. Everyone who works for them is…read moreextremely friendly and professional. They had excellent and fair prices comparable to Home Depot. Where they defer from Home Depot is the two times in the last month I had them come out for a minor warranty issue, they arrived literally the next day and we're quick and professional. I have tried to get a screen replaced with Home Depot and it's taken literally 4 months and they did it wrong. I don't know what else you could possibly want in a window company but BM windows has it.

Update. Working with the owner Michal has been great. He is very responsive. We had an initial…read moremis-communication issue with the Sales Rep. But Michal stepped in and corrected and worked to resolve the issue very quickly. He cares about the customer, reputation, and quality. The install crew was excellent, showed up on time, completed on time and had everything cleaned up.

I called on Monday morning and before noon on Tuesday all 15 of my screens had been replaced…read morequickly and efficiently by a friendly crew of 2 gentlemen who arrived on time as promised. I was truly pleased with all aspects of the project, from scheduling to final completion, and I really appreciate the text that the old screens were discarded and hauled away as a part of the service. Pricing is fair and I would absolutely work with them again.

Ron is very good at running his business. I was able to talk to him directly for scheduling and he…read morewas able to fit our project into his work week quickly. He showed up when he said he would. We assessed the windows needing replacement. He got to work, very efficient and professional. His work truck and mobile workbench is amazing! Very glad to have found him through our Reno contractor. I would give him 10 stars. Thank you Ron, small business trade owners are what keep us together.