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    5.0 (2 reviews)

    Services - Select Impressions

    Copymaking services

    Printing

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    7 years ago

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    9 years ago

    We use them and are continually impressed with Micah and the team. Would highly recommend them!

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    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    3.7
    (11 reviews)

    Rachel was a blessing to my day! I had a number of photos that I needed to be put on a disk or…read moreflash drive & gave up trying to do it myself! I called this location, got a quote & made my way from Woodburn to Keizer Station! Although I paid for the service, it was well worth every penny! Rachel's expertise & wonderful customer service made quick work of my stack of photos making their way into a flash drive...she even gave me written details that walked me step by step through downloading them onto my computer! My day has been made by having this daunting project off my hands!

    I never write bad reviews, however I'm making an exception for FedEx office in Keizer Station. The…read moremanager was extremely unprofessional/rude. I have a disability and he watched me struggle getting the boxes into the store (there were no customers in the store at that time). When he told me the total for shipping I was shocked since I spent time on the phone with customer service regarding costs for shipping so I was trying to explain my situation about the shipping because I was told by the FedEx customer service it would be a certain rate and when I got there, it was not... so imagine my surprise anyway he had no desire to engage in any kind of conversation except do you want to pay for this or not. And he walked away. Then the associate comes up and we're talking and I'm trying to explain what happened and she's preparing the bill for me and I'm telling her how very disappointing this is because I thought I did all my homework and apparently the rates that were given were not the correct rates and I had to pay $391.78 Anyway Then the manager comes up to the counter and tells me I have a Bad attitude and then the associate chimes in and the manager continues to harass me. I am a very polite person, however I responded in a negative way using an impolite word... I immediately apologized and he told me he's going to call the police and that I need to remove my boxes because they will not ship them. Even though I have a disability he would not assist me nor would the associate but her daughter happened to be there and she was very kind to put my boxes in the car. (I did tip her) I will never ever return to FedEx office Keizer Station again and nor would I ever recommend anyone to do business there! Afterwards ... I wanted to go to UPS, however I was leaving town so I needed to get them shipped out immediately so I went to the FedEx office in Salem and it was a totally different experience. They were beyond kind - an associate Eli assisted in getting my boxes into the store and engaged in conversation even mentioned how sometimes there are glitches in the communication with customer service. 5***** for FedEx 2595 Commercial St SE Salem, Or

    The UPS Store

    The UPS Store

    3.7
    (19 reviews)

    Sounds like a lot of the complaints posted here are because of impatient and un-informed people…read more Probably should have read the fine print before blaming them for your mistakes. I came in for fingerprints today and was greeted with nothing but friendliness and patience. Thank you, Jasmine. Customers are so demanding about service these days, they forget the people who are trying to help them are the ones who provide the services they need. Is it so hard to be polite? Kindness goes a long way to getting the help you need.

    Used to have a lot of respect for this store and honestly thought the customer service had gone up…read more Guess that was wrong. Stopped in one day to ship out a small package, when trying to juggle all the other things in my hand and my phone to read the address of where I was sending it the store representative asked me to take my phone so he could read the address and type it in... afterwards, when I was asked to double check the address and that it was going to the right place. I triple verified that indeed it was the correct address and a correct apartment number on the little pad. Well a week later it gets sent back, and this store tries to tell me I didn't give them the right address and upon the associate trying to explain to me that I was going to have to yet pay again to re-ship it, she said that this is a normal issue they experience with their system - and that sometimes when addresses get put in and verified that the system will not understand apartment number and remove it... she told me that was something they've experienced before.... Yet they wanted to make me pay again to re-ship it. Apparently that associate talked to the manager, who then confirmed yes I was going to have to pay for it again because I did confirm the address on the pad - which I did, and was correct at the time. Cannot recommend this place, especially over a couple of dollars and customer service. Won't be back, and will file a different complaint with ups- though I know it is independently owned. And for the management not to call be back and make the associate who doesn't fully understand try to explain is asinine.

    Select Impressions - copyshops - Updated June 2026

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