TL;DR They get 2 stars because their portion of the contract (providing a place to park & getting us to and from the airport) was technically fulfilled. We booked through The Parking Spot. This was an unsatisfactory experience and not the level of quality I expect and have experienced from The Parking Spot name. I caution anyone against utilizing this partner location. Valet parking was a blatant lie. We parked ourselves, which we didn't mind to do. My primary complaint here was that we were still made to leave our keys with them, despite self parking. When they opened their storage location for the keys, it was a random desk drawer full of keys and no organization of them. When we were checking in, it was a disorganized mess. One woman did her best to check everyone in, the other 3 guys behind her were doing nothing. After checking in, we were told to get into a sprinter van, wholly unmarked aside from a sheet of printer paper taped to the inside of the window. It took over 45 minutes for us to get to the airport, with no traffic whatsoever. Thankfully, we weren't in any kind of time crunch. After landing back at the airport, when trying to get a pick up shuttle, it took an hour and multiple calls for the shuttle to arrive. This time, it was at least a proper shuttle with Hampton Inn marked on it. I saw shuttles for the Comfort Inn, ParkNBoston, PreFlightPark, and more pass upwards of 8 times before the Hampton Inn shuttle arrived. When went to pick up our keys, it took the guy at the desk 10 minutes of sifting through keys to find ours. Even went as far as dumping out a box of them. Overall, due to a lack of organization, totally unfriendly staff, and a total lack of urgency getting people to and from the airport, we will absolutely not be utilizing this location again. The price was favorable, but at the extreme cost of comfort and time. read more

Won't use again. Booked through Spot Parking. Used twice in a week cause of a flight cancelation. First time driver forgot to drop me off because they started picking up return while dropping off Departures.Second time i was only Departure so as he was picking up 5 customers that were at baggage claim I was asked to get off and take the escalator to the first floor and carry my bags to the Delta location halfway through the airport. I was told I would be dropped off at Delta. Didn't happen. Might not use Spot either as I booked through them read more

I left my car for a 4 day trip. When I returned one of the parking staff had obviously and recently been sitting in my car. They had left their iced coffee in the cup holder, adjusted my seats, had the heat blasting and had no apologies. I ask for a managers contact information and was given an email that was either fake or no one cared about my concerns because no one ever replied. The price is one of the cheapest and there's a reason. I really wanted to be able to use the service but cannot trust the company at all. read more

We left our car with them and came back to find they left the parking lights on and the battery was dead! Not to mention we waited an hour for the shuttle to pick us up from the airport only to have the ac unit dump a bunch of water on my head. Cheap parking but at a price read more

returned after a week of having my car with not only was offender damage that I had literally just replaced, but now saying that they can't do anything notice it in the moment when I picked up my a rush. One week before I left my car with them. I just dropped $600 to replace the entire fender and then I come back and it's completely torn shreds and I can't even get money to fix it or even compensation for the time that my car was there this place is fucking ridiculous and I will never leave my car here again. read more

I have use the way app to park here at Hampton Inn numerous times in the past. The last time I parked here they moved my vehicle for no reason I asked the parking attendant if it was ok to park where I parked he said that was a good place to park. Came back to find my car moved a damage to the front fender. I told the parking attendant he gave me an email address to handle my damages the 1st email they asked me for pictures and estimate to repair my vehicle damages came to 2600 and change to make a long story short they refuse to pay for my damages. The people at select the owner and his daughter will give you no help buyer beware this is a lousy organization. I wouldn't park my bicycle there. They will be hearing from my attorney. read more

This was the worst travel decision I have ever made. The shuttle to and from the airport was horrible. The shuttle ran behind when it was bringing us to the airport even though it was stated that it ran on an every half an hour schedule. Making it a challenge getting to our flight on time. We called after we got back from our flight to see when the shuttle would arrive to pick us up. The staff was extremely rude. Did not give us a time frame for pick up. We waited for over an hour outside the airport waiting for a shuttle. Tried to call Staff back multiple times to see how long the wait time would be and they did not bother to answer the phone. Sent a text message to them and all we received was a message saying that they would be there shortly. Highly recommend using any other parking service in the area besides this one. read more

Completely horrible experience, look anywhere else. Dropoff was easy enough and the shuttle to the airport was okay, but everything else was horrendous. When we got back into Boston I called the number for the shuttle back. We waited about 30-45 minutes for the shuttle to come around, and then the ride back the the hotel was nauseating. The driver the of the shuttle sure did love his breaks, and I thought we were going to get into three different wrecks. When we finally made it back to the hotel i went up to the desk to get my key and go home. The attendant said they would get my car in a couple minutes for me. 30 minutes went by and I still had no car. I checked the parking lot and found that my car was not where I left it. I asked the attendant what was taking so long and he stated traffic. It turns out they drive cars onto the public road, two towns over into East Boston. I could've understood it if they needed to move it to a different spot at the hotel, but bringing it two towns over is absolutely ridiculous and a complete lie on the listing, since they make you believe it is going to be at the hotel for the duration of your trip. Overall it took over 45 minutes just for them to bring my car back. The entire duration from the shuttle and getting my car back took over an hour and a half. I tried my best to be polite and asked for an email or contact for a manager, and they gave me an email which I'm sure is completely fake since I have not heard back from them. We will absolutely never use this place again and I recommend you do the same. read more

Don't even think about investigating the possibility of parking here for a trip out of Logan. I am a big fan of Hampton Inns and am a diamond member, but the company that is running the parking at this location is beyond horrible. I was investigating, on Way.com Airport Parking's website, the possibility of parking here. I concluded it was too expensive, never finalized the reservation, and never got any sort of confirmation or I would have cancelled it. You can imagine my surprise when a charge appeared on my credit card for not just the original quote but for three times that amount. You can imagine my further surprise when the company refused to credit my card for the erroneous charges. Either their website is faulty or it is downright theft. Don't go anywhere near this company or their website! read more

A mixed bag. The parking is inexpensive and convenient to Logan Airport. HOWEVER, the shuttle is NOT as advertised. When I booked through Spot Hero, the app clearly indicated that the shuttle pick up at Logan was "24/7 on demand." Just call and voila! the shuttle comes and picks you up. HOWEVER, after my flight was delayed two hours and arrived at 1:45am, I called the shuttle at 2:05am to be picked up. I was told sorry, no shuttle from 2-3am. What?! When I complained to the guy, I was told, sorry, we only deal with the parking; if you have a problem with the shuttle, call the hotel--they contract out for that. Passing the buck big time. I had to call Uber and the 3 mile ride back to my car cost $60, which increased the cost of my parking (for 8 days) by 50%. Let the buyer beware. Read the other reviews before booking. I am not a voice in the wilderness. read more

Waited almost an hour to get a shuttle back from Logan. They don't own their own shuttles. The hotel provides them and they are terrible!

This place is awful we had multiple items stolen from our car due to the fact they took our keys the management didn't seem to care and it's really disheartening. They are thieves! read more

I have used all the other shuttle services and this is the one we will not use in the future. We had 6 Pre-Flight buses pass us waiting for one of these buses. Although reasonable for day/long term rates it was not worth the inconvenience. Additionally, my car was moved. Side and rear view mirrors changed from their typical positions and the car had an odor. Curious if someone took my car for a joy ride otherwise how would it acquire a smell definitely not an origin from the owner. read more

Very bad service. Supposedly valet but we ended up self parking, which in retrospect was probably a good thing. The shuttle to the airport was okay. We were informed to call the number on the back of our parking ticket when we return and the shuttle will pick us up at our terminal. We called maybe 4 or 5 times no one picked up. Finally got the number to the hotel, FYI they are separate from select but they informed us to go to Terminal B, about 1/2 mile from our terminal. Made the walk waited again, texted them. Nothing no response. After an hour of this ordeal we ended up calling an Uber to get to our car. Don't use them, if you do catch an Uber back to the parking lot. They are very disorganized and dont seem to care read more

Total of 2 hour wait on the way back. I would recommend going either Logan's parking despite price difference.

They steal your car. Then they deny it. I have an app that tracks my car. They denied putting 51 miles on my car. Stated car was never moved. Then accused me of escalating situation. I have proof of mileage. My car was stolen. read more

Not sure who is at fault, but word to the wise - confirm your return date BEFORE you leave. I parked here for 3 days and everything was initially fine - the driver was super nice, check-in was a breeze, and pickup was prompt and easy to understand. Upon arrival back to the hotel, they could not find my key or car. After searching for awhile they realized that they moved my car to another lot because their information indicated I would returning over a week later. They blamed it on the third party company (who I've used probably a dozen times without an incident.) I was a little taken aback by how nonchalant they were about everything to be honest. I had to wait almost an hour after returning from the airport to finally get in my car. read more

Great parking option for Logan airport. Excellent price and free shuttle 24 hour shuttle. There is a nice bathroom in the hotel lobby with free feminine hygiene product, and stalls with solid walls so that women can't see each other through the cracks, which is a good thing, except there's no light in the stalls so you're basically paying in the dark. read more

Select Parking at Hampton Inn - Free feminine hygiene products. I don't need them, but I love to see this. - Airport Shuttles Near Me - Revere, Massachusetts

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A perfect example of one person ruining something for everyone. Everyone I met was very friendly and polite provided great service except Frank the bus driver. I really wanted to punch him in the mouth for the way he talked to me and other people. Then 3 young women get in the bus and he was flirting and so inappropriate. read more

When I made my parking reservations, the website said that due to Covid restrictions, they were only transporting four people at a time. I was delighted by this, noting their conscientiousness, and immediately paid my hefty charges. The trip out to Logan was upsetting. The parking supervisor at the hotel, a large older man, made a comment to me that I should "smile," when, from behind my mask, I asked why they were continuing to load passengers beyond four, then six, then eight... I said that the website reassured customers that the passenger limit was four. He said gruffly, "Yeah? Well we'll put TWENTY-FOUR if they come. In fact, we'll have them all standing up." I was horrified. On my way back, there was one vacant seat on the vehicle, and the driver stopped to add four more adults and an infant. There were no seats for them!! That meant no seatbelts. None of the riders wore masks on the tiny shuttle and if anyone gets Covid because of this, a lawsuit would make sense. read more

Do not park here! We booked parking at the Hampton Inn through Spot Hero. Select Parking drove our car offsite to another location without our permission. There's some damage to the inside of the car and Select Parking are not responding to emails. Spot Hero deny responsibility. Again, do not use these people! read more

I reserved and pre-paid for 5 days of parking at the Hampton Inn, only to be told upon arrival that I should have received an email that the lot was full and could not accommodate my vehicle. I received no such message. As a result I was left to find alternate parking at double the rate just hours before my flight. read more