Wow! I feel like the best hospital in Memphis for maternal care. I had to be in antepartum for 53…read moredays and everyone was wonderful. All the nurses were very professional. Nothing really to complain about. The nicu is awesome as well!! Took care of baby. Would def recommend this hospital. They actually care a bit more than the other hospitals !

This place is dreadful. I had knee surgery earlier. The surgery center is great. Had to come back…read moreto the ER because of very high fever. My doc was worried about a pulmonary embolism. We waited for 6 hours after results were in. We were there from 7 pm until 3 am to get one test done. I will never come back here ever again. I'd pay more to not come back. Just a complete shitshow and an astonishing example of how awful America healthcare

I assume this is Baptist on Walnut Grove. I came there on Sunday, January 18, from the ER in…read moreArlington. They were good, too, and the wonderful ambulance people took me straight to my room. My experience at big Baptist was amazing apart from the fact that I felt like crap. My nurse, Pri, and her student nurse, Taylor, went above and beyond what they were required to do. Dr. Kuperman was the best doctor I think I have ever seen in the hospital. Jeremiah and Denic were good nurses, too. The food was good. The service in all areas was good. I truly believe some major changes have been made at Baptist. I was impressed, and I really wanted other folks to know also.

I recently spent some time at Baptist Hospital Memphis, arriving on a Monday night, and I have…read moremixed feelings about my experience. **Medical Staff:** One of my main concerns was the lack of cohesion among the doctors. It seemed like they didn't communicate well with each other, leading to rounds at all hours without much consideration for patient comfort. This inconsistency was frustrating and affected the overall experience. **Nursing Staff:** On a brighter note, the nursing staff was outstanding. I had several nurses who truly stood out, including Pam, Monica, Sam, Jada, and Michelle. Their dedication was evident, and they made a significant difference in my care. Even the trainee, Autumn, impressed me with her professionalism and attentiveness. While there were a couple of nurses who didn't meet my expectations, the majority were exceptional and really made my stay more bearable. **Housekeeping:** Housekeeping services were also commendable, particularly when Michelle was on duty. Her work ethic and attention to detail were evident, and I believe she deserves recognition, possibly even a promotion, to help train others in the department. **Dining Services:** Dining services, however, left much to be desired. Although the manager, Camille, made efforts to address issues, it felt like some staff viewed their roles merely as jobs rather than a calling. That said, one staff member, Nisha, stood out for her commitment to customer service. She went above and beyond to meet my requests with a genuine smile. **Patient Care Assistants:** I must also highlight the amazing PCAs, Kierra and Jasmine. Their passion for their work was palpable, and their interactions with patients were warm and caring. In summary, Baptist Hospital Memphis has a lot of potential, especially with its dedicated nursing and housekeeping staff. However, improvements in doctor collaboration and dining services could enhance the overall patient experience. If the hospital focuses on these areas, it could significantly elevate the quality of care provided.

I have no words to say about this trauma center. Except Do Not Go. I had to have emergency life…read morethreatening surgery about two weeks ago. The days to follow were unbelievable. I had absolutely no after care service. Was not seen by doctors. Nothing.

Nursing and staff were great. The facility and our room was nasty. The water faucet would not turn…read moreoff, the floor was filthy and needed to be swept and mopped. We couldn't get housekeeping to come sweep and mop. I bought Lysol and used their towels to clean our room and floors. There was dirty laundry left in the bag from the last patient. Cleaning is pretty much nonexistent.

On October 10, 2024 I walked into the emergency room at Saint Francis-hospital Bartlett Tn…read more I walked to the emergency entrance, admitting desk and spoke with a young woman who asked me why I was there. I informed the woman that I had a terrible rash on my eye and my forehead, and it was hurting. I explained to the young lady that I was from out of town and on vacation . She asked me if I had Insurance and I said yes, and I gave her my insurance card and my ID.. within minutes Especially the nurse asked me to step inside to get my vitals. She asked me what was going on, and I explain to her it was an irritation that had been bothering me for a few days and I feel that I need to see a doctor because it doesn't feel normal. The nurse said a doctor would be in to see me momentarily. Within five minutes. Doctor came and spoke with me. Very kindly the doctor asked me to explain to him what was going on as I pointed to my forehead. He immediately said I know your symptoms follow me. I walked to the other area with the doctor and he explained to me what my condition was. It wasn't long before the attending physician came and gave his synopsis. Very quickly and with care the two doctors explained to me what my condition was and how it worked and then explain that the medication I would receive would be for pain and infection. With all of that being said, the young doctors care and attitude and mindset was just so remarkably amazing. The staff the cleanliness I would give this hospital an A + immediately, and I would advise anyone that is visiting the Bartlett community in Memphis, Tennessee had an emergency or had to be hospitalized to visit this care center. Doctor on staff who assisted in my care name is Dr.Cardwell. An amazing physician, caring person and beautiful soul.

If I could give less than 1 star I would. Dr. Elias was my husband's doctor while in the hospital…read more He gave my husband medication he was deathly allergic to causing him to have to be full resuscitated. My husband did not feel safe in the hospital so he left against medical advice and died 3 days later. They did not tell anyone he had to be fully resuscitated or that they gave him medication he was allergic to. They put it in his file he had no known medication allergies knowing he did because they were told numerous times by my husband, myself and our daughter at the time of check in. The care quality they give is horrible and I believe they try to cover their mistakes by putting incorrect incorrect information in the patient's chart. Now I am left with a shattered heart and I doubt I will ever get over what they have done. I cannot find anywhere to file a complaint for what they did. This hospital's stall ruins lives in the worst way possible.

As a first-time mom, I was nervous about delivering at any hospital given the many horror stories…read moreI've heard about patient care. However, I decided I wanted to be surrounded by professionals with expertise in both baby and mom care, and I'm so glad I chose Baptist. Arrival & First Impressions: When I arrived, I wasn't sure if I was in active labor or not, but I quickly learned I was. After being checked, I was immediately moved into a labor and delivery room. My first nurse, Paige, was incredibly encouraging. She reassured me that I could deliver without an epidural, especially since I was already 5cm dilated and not in much pain. Nurse Transition: Paige let me know her shift was ending and introduced me to the nurses who would take over. By this point, I was 8cm dilated, and the new team--Lisa (Charge Nurse), Sierra (RN), Lindsey (Unit Manager), and Dr. Owens--made me feel confident and supported. I didn't experience pain until they had to break my water at 9cm. Delivery: Dr. Owens and her team delivered my baby. I labored for 6 hours, and after 3 pushes, my baby was born. They were very clear with instructions, guiding me through the process by counting and telling me when to push. My husband was able to cut the umbilical cord, and they immediately placed my baby on me for skin-to-skin. I was also able to opt out of having my baby bathed right away, which meant a lot to me. Post-Delivery Care: After birth, I was transferred to a new room and introduced to my new nurses and lactation specialist. Kacee, the lactation consultant, was fantastic in helping me get the baby to latch, and Amy, the nurse, assisted me when Kacee wasn't available. I also want to give a shoutout to the other nurses during shift changes--Dakeila, Lanitra (who provided amazing resources and support, especially after my baby had to go to the NICU), and Patient Care Assistants Denita and Hieu. NICU Care: My baby had some low oxygen levels after feeding, so the nurses transferred her to the NICU. Heidi, the nurse, was wonderful and made my husband and I feel at ease during a stressful time. Her empathy and positive energy helped us through a scary situation. Follow-up: We were discharged after three days, and the doctors called us after two days at home to check in and make sure we had everything we needed for our baby, while also ensuring I was recovering well. Overall, my experience at Baptist was incredibly positive. While I know every nurse and situation is different, each of the nurses I interacted with made me feel comfortable and never like a burden, even when I had many questions. I am truly grateful for the care we received, and I hope that all families receive the same level of care that I did. It took away all of my fears and anxieties about delivering in a hospital. Thank you, Baptist!

I had a family member who received treatment here awhile ago. She received the most excellent care…read morethat I've ever witnessed. I was quite impressed and would highly recommend this facility. (NOTE: This facility is listed twice in Yelp.)

I've been a patient here since 7 and every time I've gone here wether for check ups or just visits…read moreI've felt safe and encouraged to keep fighting in my journey they do a good job at making the families feel safe I recommend the hospital

I've heard about SJCRH for a long time, but until recently knew little other than its reputation…read morefor treating children with cancer. Recently, a family member was admitted, so now I'm part of the journey that most never even want to imagine could happen to them. In the midst of the grief and anxiety, I've learned many things, most of which will go unreported in this review. For yelp purposes, I'll note: 1.) I never have met so many compassionate and competent people in one day, and I visit medical-care settings as a regular part of my work. The chief example is the surgeon who spent more than one hour with my family in a post-surgery consult. Who does that? Most procedures for family, I'm lucky if I get a phone call that lasts up to sixty seconds. The kindness extends all the way to cafeteria workers and valet-parking attendants. 2.) It's really true that the family does not receive a bill. Sure, the hospital will pursue every insurance reimbursement possibility. But, in the end, the family will owe $0. If we could make this happen for every life-changing medical crisis in our nation, I can't help but believe there would be so much less grief, and so much more energy released for healing and productivity. 3.) As I've shared our story, I've found many people in communities near and far support St. Jude with regular donations or special fundraisers. From the grandfather of current patient, please know how impressed I am by the breadth and depth of support. Those of you who support SJCRH are doing a great service to children from near and far. Thank you!

I had another ER visit last night to Lebonheur. My three year old had the croup and was have…read morerespiratory challenges. We arrived via ambulance and received excellent care. This is the place to go with respiratory issues for children. They know exactly how to handle it and the staff is excellent with children. The paramedics wanted to take us to Baptist but from previous experience I knew how good they treat respiratory patients at Lebonheur. I don't think they like to drive downtown as it increases their call times and they have to wait for admitting, but I'm glad I insisted on Lebonheur. I hope there will not be a "next time." But if there is, I know where I'm going. I also learned the new addition is not open yet. It is still under construction.

Most of the nurses and all of the other hospital ladies did a great job. They were responsive and…read morecheerful. Dr. Shappley had done the prostate surgery, and l kept hoping that he would come by and answer my questions. His nurse came twice, but l wanted to ask him whether they found cancer and info about the painful "bladder spasms". l feel that he should have checked on me, since he personally did the surgery.

i went to st.francis park ave.very good service until the nurse dugged in my arm.he got mad and…read moresaid i jumped! he jabbed me in my arm so hard.i was holding still.he couldn't do it! the one with the fancy mustache. he said iam putting down you jumped. he jabbs and diggs.i made him stop! he is a digger! people don't want you digging in their arm! st francis other staff get a 5 .he gets 2 for attitude!