My goldendoodle was dropped off for grooming by my husband. He was told there would be an extra…read more$20.00 charge for de matting. He agreed to this. I picked up my dog and was told there was an extra $10.00 for brushing his tail. The groomer shaved my dog almost to the skin including his head. She only left fur on his ears and tail. He looks ridiculous. I thought about it overnight and went back the following day to express my dissatisfaction. I spoke to Egypt who said she was a manager. She took pics of my dog from my phone that I just took and sent them to her supervisor. I was told she would call me the following day. The supervisor had not called by 3:30 pm so I stopped by on my way home from work. Jen came to talk to me saying she was just about to call me. The parking lot was empty so I'm not sure what the delay in calling was about. I explained my concerns such as shaving and de matting are completely different. De matting saves the coat where shave removes the coat. Therefore I should not have paid an extra $20.00 for de matting that obviously wasn't done. She agreed by definition I was correct but that is not Pet Smarts definition. I also said the Bath & Cut included brushing. My dog was shaved except tail & ears but I was charged and extra $10.00. The body didn't need brushing obviously, it was shaved almost to the skin. She kept focusing on my husband okaying the de matting. My response-he signed for a service that wasn't done that makes the signature null & void. I also let her know that I did a little research. Pet Smart groomers work on commission. This to me explains the extra charges. I also asked if she knew what a groomed goldendoodle should look like? She said yes LOL (apparently not) and neither did the groomer. She brought me into the grooming area to read the notes from the groomer (who was in the grooming area along with 2 other groomers). She insisted my dog was matted which is absolutely not true. I have had dogs my whole life and worked in the animal care industry for 35 years. I know what a mat is and I told her this. The groomers were very unprofessionally giggling at our conversation. When I asked the so called store manager if she was okay with this she said nothing. I asked for her supervisors number and she said call corporate. I asked for a number and was given the IT number which is useless. I am still going to follow up with this matter. During all of this I never made any demands and was treated horribly. I wish I had read the reviews and how many stars they have. Stay clear they are unprofessional and un educated when it comes to grooming. Customer Service 0 professionalism 0 Please check social media I will post pictures.

The girl helping me was so nice!! The animals all looked to be in good condition and healthy! I got…read more13 fish and all lived and are doing extremely well

You can tell all the staff members are total dog lovers . They are all super friendly and so happy…read moreand excited to see the dogs come in. Our dog can't wait to get in there. I would highly recommend K9 to anyone looking for doggie daycare.

From the owner: K9 Resorts Luxury Pet Hotel is the premier environment for your pet. If you want your pet to be…read morepampered while you are away, then K9 Resorts is the way to make sure that happens. We offer the facilities, the staff, and the commitment for top of the line pet care. Not only are we highly regarded and nationally recognized, we are honored to have been rated the top pet care facility franchise in the nation by the International Boarding and Pet Services Association. We offer comfortable beds, spacious play areas with K9 turf treated with Microban, and a cage free environment is available as well.

I would never leave town without contacting Kristy to look in on my pets. She, Adam and the boys…read moretreat our pets like there own. Our pets love them almost as much as us! Please consider Must Luv Dogs if you are going out of town or just need her to walk Fido when you are stuck in that all day meeting.

Stopped in to check out their live animals and to entertain a small child for a bit. Large…read moreselection of fish. Loved the neon ones !! Many different sizes, colors and types. We saw a lizard getting his lunch, very cool ... the worm was bright green! Some small animals, mice, rats and ferrets. Lots of pet support throughout the store. Toys, treats and food. Staff was very friendly.

Petworld Aquashop is the place to go for all your aquatic needs, the staff there is very helpful…read moreand knowledgeable

My wife and I stopped into the Greece petco to possibly upgrade our fish tank. We were greeted by…read morewhat we presume was a member of management named Dalton. He was amazing! He answered all our questions and was patient with us. Not only did we upgrade but we ended up buying supplies and decorations of our other fish tank! He is a prime example of excellent customer service.

Dalton and Amanda were especially helpful when I needed to simply exchange 2 items that were not…read morefound in the system (despite JUST picking them up yesterday) and also that customer service couldn't even help with. Dalton is also extremely knowledgeable in a variety of things that was helpful.

Training with Jeff Bushorr We've taken three classes with…read moreJeff and each one has been a great experience! Most recently, our Sally graduated from the Advanced Adult Dog class. Jeff's methods are effective because of his clear explanations and demonstrations. He is patient in teaching not only the dogs but the humans as well. Having skills to work on between classes was helpful and Jeff is accessible between classes to answer any questions. I highly recommend Jeff's classes!

Awesome place to board your pet. we have used them several times for boarding & every time is a…read moregreat experience. they send you multiple photos of your pet while at boarding or daycare. most recently we were in a pinch and weren't able to pick up our dog at scheduled time. they had a staff member come in extra & were able to get him on the bus to drop him off at our house which alleviated so much stress. highly recommend.

Jackie is amazing with dogs! My fur babies, Fluffums and India loved going to see her!read more

From the owner: Jackie's Dog Salon offers one on one grooming for your Doggie provided by a certified groomer. I…read moregroom only one doggie at a time to provide a calming salon experience for all my furry clients! The best hand selected shampoos and products are used to promote healthy skin and coats for your pet!

This was our first visit at Ridgemont Animal Hospital. It is a busy office which is probably a good…read moreindication of how many clients are pleased with their service. We had to wait a bit as there was a glitch in our appt., but once we met Dr. Houska, all was fine. He was wonderful to talk with. Dr. Houska was so thorough, asked and answered so many questions. He was very interested in learning our rescue girl's history and how well she is doing now. I am really happy he is our veterinarian. I highly recommend this veterinarian hospital.

First time visit for a feral kitten. Appointment was for 3:30. Never asked our name at desk, a tech…read moretook the stool sample before we were even seen. A person came into the office around 3:45 and went in before us. We Finally left at 4:00. No one told us they were behind or would be with us soon. The Dr was sitting in the back room (we could see him thru the door) more than in the rooms with pets Very unprofessional